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Position Overview: The Project Manager at Neovation Consultancy Services will provide both strategic oversight and operational leadership, ensuring seamless project execution, driving client satisfaction, and fostering innovation. By managing cross-functional teams and leveraging industry expertise, this role is pivotal in achieving organizational goals and shaping long-term client relationships. This role requires a dynamic leader with a strong ability to manage cross-functional teams, foster collaboration, and ensure client satisfaction. The Project Manager will play a key role in driving project success and contributing to organizational growth by implementing efficient processes, managing risks, and delivering outcomes aligned with client objectives and company values. Roles and Responsibilities: Strategic Leadership: Develop comprehensive project plans that align with client objectives, organizational goals, and strategic priorities, ensuring cross-functional collaboration and seamless execution. Identify opportunities for process improvements and innovation in project execution. Ensure alignment with Neovation’s strategic priorities and business goals, including compliance and regulatory standards (e.g., FDA, GCP). Collaborate effectively with internal departments and external stakeholders to align on objectives and ensure smooth project execution. Project Management and Execution: Oversee the entire project lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards. Manage project scope, timelines, and resources effectively, proactively addressing any risks or deviations. Utilize project management tools (e.g., Veeva, Timesheet) to monitor progress and maintain accountability. Incorporate change management strategies to address shifting project priorities and requirements efficiently. Establish risk management frameworks to predict, identify, and mitigate potential project risks effectively. Adhere to the project scope and alert clients timely about out-of-scope demands. Align with clients on increased costs due to scope additions while being assertive and respectful. Strategically and tactfully ensure that scope is not decreased once granted. Client Relationship Management: Serve as the primary point of contact for clients, fostering trust, cultivating long-term relationships, and ensuring alignment with their strategic objectives. Conduct regular status meetings and provide detailed project updates, fostering transparency and collaboration. Engage with external stakeholders, including vendors and regulatory agencies, to ensure successful project execution. Identify opportunities for upselling and cross-selling services, contributing to a minimum 10% annual revenue growth through strong client relationships and networking efforts. Team Leadership and Development: Lead and mentor project team members, building a succession pipeline and fostering a culture of excellence, collaboration, and accountability. Provide clear direction, set performance expectations, and address team concerns promptly. Facilitate training and skill development programs for team members to stay updated on industry trends and methodologies. Conflict resolution and fostering a culture of support and unity across cross-functional teams. Performance Monitoring and Reporting: Define and track key performance indicators (KPIs) such as those aligned with client retention, revenue growth, and project delivery metrics: On-time delivery rates. Budget adherence. Client satisfaction scores (e.g., Net Promoter Scores). Team engagement metrics. Present regular project performance reports to senior leadership with actionable insights for improvement. Governance and Compliance: Ensure all project activities comply with ethical standards, regulatory requirements, and company policies. Stay updated on relevant industry regulations and adapt project processes as needed. Innovation and Technology Adoption: Drive the adoption of new tools, technologies, and methodologies to enhance project efficiency and outcomes. Implement at least two significant innovations annually to improve project delivery processes. Crisis Management: Develop and implement crisis management protocols to address unexpected project challenges, ensuring minimal impact on timelines and quality. Knowledge Management: Establish a knowledge management system to capture and share key learnings, templates, and best practices from completed projects. Maintain and update project documentation for future reference and continuous improvement. Required Skills, Knowledge, and Attitudes: Core Skills: Exceptional project management abilities, including planning, execution, and risk management. Proficiency with project management and CRM tools (e.g., Veeva, MS Project, Timesheet). Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Proven expertise in change management, conflict resolution and crisis resolution. Advanced skills in risk assessment and mitigation planning. Knowledge: In-depth understanding of the healthcare and pharmaceutical industries, including regulatory standards. Deep understanding of project management and continuous learning using the establish project management practices. Familiarity with global compliance guidelines such as FDA and GCP requirements. Expertise in budgeting, forecasting, and resource allocation. Knowledge of sustainability practices and ethical decision-making. Attitude and Behavior: Accountable, proactive, and adaptable, with a growth-oriented mindset. Collaborative and approachable, fostering a positive team environment. Ethical and client-focused, committed to delivering high-quality results. Career Growth and Development: Neovation Consultancy Services is committed to fostering the growth of its leaders. The Project Manager role offers: Opportunities to lead high-impact projects with global exposure. Access to leadership development and advanced project management training. A clear pathway for progression to senior roles such as Senior Project Manager or Account Director will be discussed based on annual performance discussions and 360-degree feedback from stakeholders. Show more Show less
