Project Manager (Medical)

Position Overview:

This role requires a dynamic leader ideally from a medical or life science background, with a strong ability to manage cross-functional teams, foster collaboration, and ensure client satisfaction. The Project Manager will play a key role in driving project success and contributing to organizational growth by implementing efficient processes, managing risks, and delivering outcomes aligned with client objectives and company values. 

Roles and Responsibilities:

Strategic Leadership:

• Develop comprehensive project plans that align with client objectives, organizational goals, and strategic priorities, ensuring cross-functional collaboration and seamless execution. 
• Identify opportunities for process improvements and innovation in project execution. 
• Ensure alignment with Neovation’s strategic priorities and business goals, including compliance and regulatory standards (e.g., FDA, GCP). 
• Collaborate effectively with internal departments and external stakeholders to align on objectives and ensure smooth project execution. 

Project Management and Execution:

• Oversee the entire project lifecycle, from initiation to closure, ensuring projects are delivered on time, within budget, and meet quality standards. 
• Manage project scope, timelines, and resources effectively, proactively addressing any risks or deviations. 
• Utilize project management tools (e.g., Veeva, Timesheet) to monitor progress and maintain accountability. 
• Incorporate change management strategies to address shifting project priorities and requirements efficiently. 
• Establish risk management frameworks to predict, identify, and mitigate potential project risks effectively. 
• Adhere to the project scope and alert clients timely about out-of-scope demands. Align with clients on increased costs due to scope additions while being assertive and respectful.  
• Strategically and tactfully ensure that scope is not decreased once granted. 

Client Relationship Management:

• Serve as the primary point of contact for clients, fostering trust, cultivating long-term relationships, and ensuring alignment with their strategic objectives. 
• Conduct regular status meetings and provide detailed project updates, fostering transparency and collaboration. 
• Engage with external stakeholders, including vendors and regulatory agencies, to ensure successful project execution. 
• Identify opportunities for upselling and cross-selling services, contributing to a minimum 10% annual revenue growth through strong client relationships and networking efforts. 

Team Leadership and Development:

• Lead and mentor project team members, building a succession pipeline and fostering a culture of excellence, collaboration, and accountability. 
• Provide clear direction, set performance expectations, and address team concerns promptly. 
• Facilitate training and skill development programs for team members to stay updated on industry trends and methodologies. 
• Conflict resolution and fostering a culture of support and unity across cross-functional teams. 

Performance Monitoring and Reporting:

• Define and track key performance indicators (KPIs) such as those aligned with client retention, revenue growth, and project delivery metrics: 
• On-time delivery rates. 
• Budget adherence. 
• Client satisfaction scores (e.g., Net Promoter Scores). 
• Team engagement metrics. 
• Present regular project performance reports to senior leadership with actionable insights for improvement. 

Governance and Compliance:

• Ensure all project activities comply with ethical standards, regulatory requirements, and company policies. 
• Stay updated on relevant industry regulations and adapt project processes as needed. 

Innovation and Technology Adoption:

• Drive the adoption of new tools, technologies, and methodologies to enhance project efficiency and outcomes. 
• Implement at least two significant innovations annually to improve project delivery processes. 

Crisis Management:

• Develop and implement crisis management protocols to address unexpected project challenges, ensuring minimal impact on timelines and quality. 

Knowledge Management:

• Establish a knowledge management system to capture and share key learnings, templates, and best practices from completed projects. 
• Maintain and update project documentation for future reference and continuous improvement. 

Required Skills, Knowledge, and Attitudes:

Core Skills:

• Exceptional project management abilities, including planning, execution, and risk management. 
• Proficiency with project management and CRM tools (e.g., Veeva, MS Project, Timesheet). 
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making. 
• Proven expertise in change management, conflict resolution and crisis resolution. 
• Advanced skills in risk assessment and mitigation planning. 

Knowledge:

• In-depth understanding of the healthcare and pharmaceutical industries, including regulatory standards. 
• Deep understanding of project management and continuous learning using the establish project management practices. 
• Familiarity with global compliance guidelines such as FDA and GCP requirements. 
• Expertise in budgeting, forecasting, and resource allocation. 
• Knowledge of sustainability practices and ethical decision-making.

Attitude and Behavior:

• Accountable, proactive, and adaptable, with a growth-oriented mindset. 
• Collaborative and approachable, fostering a positive team environment. 
• Ethical and client-focused, committed to delivering high-quality results. 

Career Growth and Development:

• Opportunities to lead high-impact projects with global exposure. 
• Access to leadership development and advanced project management training. 
• A clear pathway for progression to senior roles such as Senior Project Manager or Account Director will be discussed based on annual performance discussions and 360-degree feedback from stakeholders.