About InvoiceCloud
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
About The Job
InvoiceCloud is a leading provider of online bill payment services. Founded in 2009, the company has grown to be one of the leading disruptors in the cloud-based electronic bill presentment and payment (EBPP) space, helping institutions put customer experience first. By switching to InvoiceCloud, clients can improve customer engagement, loyalty, and efficiency while reducing churn and missed payments in the process. With over 50 million payments processed annually, InvoiceCloud is one of the most secure, innovative, and inclusive fintech solutions in the market. To learn more, visit www.InvoiceCloud.net.We are seeking a highly organized and detail-oriented
Procurement Analyst I
to join our team in India. This role is responsible for ensuring smooth procurement operations, timely processing of purchase orders, and maintaining compliance across procurement activities. Reporting to the Procurement Manager in the US, the ideal candidate will thrive in a fast-paced environment, balancing transactional execution with process improvements, stakeholder communication, and vendor relationship management.
Roles & Responsibilities
- Own and manage the Procurement mailbox, ensuring SLA adherence (24-hour response time)
- Process purchase order submissions in Zip, ensuring documentation accuracy and initial approval
- Monitor and track purchase orders to ensure timely delivery, resolving discrepancies or delays.
- Expedite urgent orders and support business continuity
- Ensure all purchasing activities are compliant with internal policies and regulatory requirements
- Identify and track cost reduction opportunities, log savings in Zip
- Communicate effectively with internal stakeholders to support business needs
- Liaise professionally with suppliers to build and maintain strong vendor relationships
- Work cross-functionally with Finance, Legal, Compliance, and Infosec teams
- Manage change orders and virtual card creation
- Support invoice matching and resolution of payment issues
- Own contract renewal notifications and initiate outreach for timely actions
- Maintain and update training documentation quarterly
- Own termination/new hire list management weekly to ensure Zip records remain accurate
- All other duties as defined by Procurement leadership
Qualifications & Skills
- Minimum of Higher Secondary Certificate (HSC) or equivalent
- 4–6 years of experience in procurement, supply chain operations, or vendor management
- Excellent written and verbal customer service skills in English language
- Strong stakeholder management and relationship-building abilities
- Experience with procurement platforms such as Zip, Coupa, Ariba, SAP, or Oracle highly desired
- Strong knowledge of procurement workflows, PO management, and vendor lifecycle
- Familiarity with finance processes including invoice matching, payment terms, and budgeting
- Experience working with Legal/Compliance on contract or policy-related items
- Proficiency with Microsoft Office (Excel, PowerPoint, Outlook) and collaboration tools (Slack, Teams)
- Ability to prioritize, multi-task, and handle urgent requests in a fast-paced environment
- Analytical mindset with ability to identify cost-saving opportunities and process improvements
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact jobs@invoicecloud.com.Click
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For recruitment agencies:
InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
