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Capco is a global management and technology consulting firm focused exclusively on the financial services industry. We are dedicated to helping clients embrace change and achieve their business objectives through innovative solutions.

11 Job openings at Capco
Python Full Stack Developer Bengaluru 7 - 12 years 9.0 - 14.0 Lacs P.A. Work from Office Full Time

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we'deliver disruptive work that is changing energy and financial services. Role Description: Key Skills: Python, Server side development, Python web framework, Python libraries, SQL Server, Cloud Job Summary We are seeking a talented and experienced Python server-side developer to join our engineering team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality, scalable, and efficient applications. This role requires in-depth knowledge of Python frameworks, database systems, and server-side logic to deliver exceptional user experiences. Responsibilities Write clean, testable, and efficient Python code for server-side logic and applications Develop and integrate robust RESTful APIs to facilitate communication between the server and front-end clients Design, implement, and optimize data storage solutions, working with both SQL and NoSQL databases Collaborate with front-end developers to integrate user-facing elements with server-side logic Ensure high performance, responsiveness, and security of applications Debug and troubleshoot complex issues and bottlenecks to improve application stability and performance Participate in code reviews, providing and receiving constructive feedback to ensure code quality and adherence to best practices Work with cross-functional teams, including product managers and designers, to define, design, and ship new features Automate routine tasks and deployment processes with CI/CD tools to improve development workflows Skills and qualifications Python proficiency: Advanced knowledge of Python programming, including its core concepts, data structures, and object-oriented programming (OOP) Web frameworks: Strong experience with at least one Python web framework, such as Django, Flask, or FastAPI Databases: Expertise in database systems, including designing schemas, writing complex queries, and using libraries like cx_oracle, pyodbc and pymssql File Handling: Experience with python libraries like csv, openpyxl API development: Experience in designing and implementing APIs, including understanding RESTful principles and authentication protocols Version control: Proficient with version control systems, particularly Git Testing and debugging: Strong experience with unit testing and debugging tools and methodologies Front-end fundamentals: A basic understanding of front-end technologies such as HTML, CSS, and JavaScript for effective collaboration with front-end teams Software architecture: Familiarity with design principles for scalable applications, microservices architecture, and cloud platforms like AWS or Azure Communication skills: Excellent problem-solving, analytical, and communication skills to work effectively within a team Education: Bachelors degree in Computer Science, Software Engineering, or a related field (preferred) Nice-to-have Snowflake knowledge and experience including snowflake-python-connector Experience with containerization tools like Docker and orchestration with Kubernetes Knowledge of asynchronous programming in Python (eg, asyncio) Familiarity with CI/CD pipelines using tools like Jenkins or Azure DevOps Experience with big data technologies or machine learning concepts

Senior QA Testing & Automation - Quality Assurance Analyst India 0 years Not disclosed On-site Full Time

Job Title: Sr. Mobile Application & Web Developer About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Title: Senior QA Testing & Automation - Quality Assurance Analyst Job Location: All Capco Location About The Job What You'll Get to Do: Develop responsive, user-friendly web applications using Angular (latest versions). Write clean, maintainable, and well-documented code following industry and client best practices. Collaborate closely with UX/UI designers to transform wireframes and prototypes into functional interfaces. Integrate RESTful APIs and work with backend teams to ensure seamless data flow. Optimize application performance and ensure cross-browser compatibility. Participate in code reviews, architecture discussions, and continuous improvement initiatives. Troubleshoot and resolve front-end issues efficiently. Detail-oriented and innovative Mobile Application & Light Web Developer with extensive experience building, optimizing, and supporting cross-platform native and hybrid apps and light web solutions. Proven ability to leverage modern frameworks for intuitive user experiences, integrate with critical APIs and backend services, and collaborate within agile teams. Passionate about delivering secure, customer-focused mobile and web experiences. Skills & Technologies

Python Consultant Pune, All india 7 - 12 years Not disclosed On-site Full Time

As an experienced professional with 7-12 years of experience, located in Pune, you will be responsible for the following: **Role Overview:** You will be developing and maintaining the backend infrastructure for generative AI platform, ensuring optimal performance, scalability, and reliability. Your role will involve designing and implementing workflow orchestration solutions using Python and Terraform to streamline and automate processes within the AI program. Collaborating with cross-functional teams, gathering requirements, developing technical specifications, and delivering high-quality code in an Agile environment will be part of your responsibilities. You will utilize DevOps best practices for continuous integration, testing, and deployment of code updates, ensuring minimal downtime and maximum efficiency. **Key Responsibilities:** - Design and maintain the backend infrastructure for generative AI platform - Implement workflow orchestration solutions using Python and Terraform - Collaborate with cross-functional teams to gather requirements and deliver high-quality code - Utilize DevOps best practices for continuous integration, testing, and deployment - Leverage Azure platform experience for building and managing cloud-based infrastructure - Stay up-to-date with industry trends and advancements in AI, analytics, and backend system engineering - Participate in code reviews and provide constructive feedback to peers - Troubleshoot and resolve complex technical issues - Develop and maintain comprehensive documentation for backend systems - Contribute to the ongoing improvement of regulatory compliance **Qualifications Required:** - Proficiency in Python, familiarity with JavaScript is beneficial - Experience with version control systems like Git - Knowledge of Python web frameworks such as Flask or FastAPI - Familiarity with relational databases like SQL Server - Experience working in a cloud environment, particularly Microsoft Azure - Ability to write unit tests and conduct Test-Driven Development (TDD) - Experience with CI/CD pipelines for automated build, testing, and deployment - Strong understanding of Agile methodologies - Capability to write clear and comprehensive documentation for code and APIs Please note that this job involves working with technologies such as Gen AI, Python, Pyspark, Fast API, RAG, Generative AI, OpenAI LLMs, Azure, NLP, and Transformers. As an experienced professional with 7-12 years of experience, located in Pune, you will be responsible for the following: **Role Overview:** You will be developing and maintaining the backend infrastructure for generative AI platform, ensuring optimal performance, scalability, and reliability. Your role will involve designing and implementing workflow orchestration solutions using Python and Terraform to streamline and automate processes within the AI program. Collaborating with cross-functional teams, gathering requirements, developing technical specifications, and delivering high-quality code in an Agile environment will be part of your responsibilities. You will utilize DevOps best practices for continuous integration, testing, and deployment of code updates, ensuring minimal downtime and maximum efficiency. **Key Responsibilities:** - Design and maintain the backend infrastructure for generative AI platform - Implement workflow orchestration solutions using Python and Terraform - Collaborate with cross-functional teams to gather requirements and deliver high-quality code - Utilize DevOps best practices for continuous integration, testing, and deployment - Leverage Azure platform experience for building and managing cloud-based infrastructure - Stay up-to-date with industry trends and advancements in AI, analytics, and backend system engineering - Participate in code reviews and provide constructive feedback to peers - Troubleshoot and resolve complex technical issues - Develop and maintain comprehensive documentation for backend systems - Contribute to the ongoing improvement of regulatory compliance **Qualifications Required:** - Proficiency in Python, familiarity with JavaScript is beneficial - Experience with version control systems like Git - Knowledge of Python web frameworks such as Flask or FastAPI - Familiarity with relational databases like SQL Server - Experience working in a cloud environment, particularly Microsoft Azure - Ability to write unit tests and conduct Test-Driven Development (TDD) - Experience with CI/CD pipelines for automated build, testing, and deployment - Strong understanding of Agile methodologies - Capability to write clear and comprehensive documentation for code and APIs Please note that this job involves working with technologies such as Gen AI, Python, Pyspark, Fast API, RAG, Generative AI, OpenAI LLMs, Azure, NLP, and Transformers.

Front End React JS Developer Chennai, All india 5 - 9 years Not disclosed On-site Full Time

Role Overview: As a Senior Front End Developer at Capco, a Wipro company, you will play a crucial role in designing and developing modern, high-performance, and accessible user interfaces for digital solutions in the banking and insurance sectors. You will collaborate closely with product design and backend teams to deliver robust, high-quality, and scalable applications. Your innovative thinking, delivery excellence, and thought leadership will contribute to transforming the financial services industry. Key Responsibilities: - Design and develop responsive and performant user interfaces while ensuring accessibility and user experience best practices. - Collaborate on the definition of frontend architecture alongside Tech Leads and other technical experts. - Integrate backend APIs and handle complex state management and user interactions effectively. - Participate in the implementation of automated testing (unit, integration, end-to-end) and continuous integration pipelines. - Contribute ideas on technology choices, frameworks, and libraries, and play an active role in code quality improvement. - Work in an agile environment and collaborate effectively with UX/UI designers, Product Owners, and backend developers. - Get involved in the Capco frontend chapter through workshops, code reviews, tech watch, tech talks, and more. Qualifications Required: - Minimum of 5 years of experience in frontend development on complex projects or applications with high user exposure. - Proven track record working on production projects, ideally in micro-frontend or modular application environments. - Experience working in agile teams integrated within multidisciplinary setups. - Advanced expertise in React and its ecosystem (Hooks, React Router, Redux/Zustand/Recoil, Context API, etc.). - Strong knowledge of JavaScript (ES6), TypeScript, HTML5, and CSS3 (or modern styling tools like Styled Components, Tailwind CSS, etc.). - Experience with frontend automated testing tools such as Jest, React Testing Library, or Cypress. - Basic understanding of accessibility principles (a11y) and UX standards. - Knowledge of additional frameworks (Angular) is a valuable asset. - Strong team player able to communicate and collaborate effectively in cross-functional environments (UX/UI, backend, Product Owners, QA, etc.). - Passion for building well-designed, high-performance interfaces with a constant focus on the user experience. - Fluent in English. (Note: The additional details of the company were not present in the provided job description) Role Overview: As a Senior Front End Developer at Capco, a Wipro company, you will play a crucial role in designing and developing modern, high-performance, and accessible user interfaces for digital solutions in the banking and insurance sectors. You will collaborate closely with product design and backend teams to deliver robust, high-quality, and scalable applications. Your innovative thinking, delivery excellence, and thought leadership will contribute to transforming the financial services industry. Key Responsibilities: - Design and develop responsive and performant user interfaces while ensuring accessibility and user experience best practices. - Collaborate on the definition of frontend architecture alongside Tech Leads and other technical experts. - Integrate backend APIs and handle complex state management and user interactions effectively. - Participate in the implementation of automated testing (unit, integration, end-to-end) and continuous integration pipelines. - Contribute ideas on technology choices, frameworks, and libraries, and play an active role in code quality improvement. - Work in an agile environment and collaborate effectively with UX/UI designers, Product Owners, and backend developers. - Get involved in the Capco frontend chapter through workshops, code reviews, tech watch, tech talks, and more. Qualifications Required: - Minimum of 5 years of experience in frontend development on complex projects or applications with high user exposure. - Proven track record working on production projects, ideally in micro-frontend or modular application environments. - Experience working in agile teams integrated within multidisciplinary setups. - Advanced expertise in React and its ecosystem (Hooks, React Router, Redux/Zustand/Recoil, Context API, etc.). - Strong knowledge of JavaScript (ES6), TypeScript, HTML5, and CSS3 (or modern styling tools like Styled Components, Tailwind CSS, etc.). - Experience with frontend automated testing tools such as Jest, React Testing Library, or Cypress. - Basic understanding of accessibility principles (a11y) and UX standards. - Knowledge of additional frameworks (Angular) is a valuable asset. - Strong team player able to communicate and collaborate effectively in cross-functional environments (UX/UI, backend, Product Owners, QA, etc.). - Passion for building well-designed, high-performance interfaces with a constant focus on the user experience. - F

Murex Back Office (SME/Accounting) Bengaluru, karnataka 5 years Not disclosed On-site Not specified

Job Title: Murex Back Office (SME/Accounting) Shift: 12.30 PM TO 9.30 PM IST About Us "Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Description We are seeking skilled and experienced contractors based in India to support Summit to Murex transition project, focusing on back-office operations, treasury accounting, validations and testing. The ideal candidate will have hands-on experience with Murex along with thorough understanding of financial instruments and processes such as cash and securities settlements, collateral, cash management, reference data, static data, and accounting for bonds (both borrowing and investments), derivatives and other asset classes. The ideal candidate will have hands-on accounting experience with Murex. Key Responsibilities: • Support the Summit to Murex transition for back-office operations and treasury accounting processes. • Configure and validate Murex accounting modules to ensure accurate general ledger entries for bonds, derivatives and other treasure products. • Perform configuration, validation, and testing of Murex modules related to accounting. • Ensure accurate setup and maintenance of accounting data for bonds, derivatives and other treasury products. Assist in designing and execution of test cases for end-to-end processes for accounting use cases. • Perform testing for accounting workflows, including trade lifecycle events, accruals, amortizations, and settlement to ensure accurate accounting and reporting in compliance with financial reporting standards. • Provide expertise in accounting processes including automation for general ledger reconciliation, analytics and reporting of derivatives and fixed-income products. Document processes, configurations, and test results to support project deliverables. Required skills and experience 5+ years of experience working with Murex in back-office operations, treasury accounting or related functions. Professional Accounting qualification (CA, CPA, ACCA or an equivalent professional accounting qualification). Hands-on expertise in Murex modules for settlement, collateral management, static data, reference data and accounting. • Expertise in validations, testing and troubleshooting with Murex environments. • Knowledge of treasury accounting principles, including GL reconciliation and financial reporting. • Prior experience with Summit or similar trading platforms is a plus. • Excellent problem-solving skills and attention to detail. Ability to work independently and collaboratively in a fast-paced project environment. If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

ETL Tester Opening with CAPCO-Bangalore/Mumbai Bengaluru, Mumbai (all areas) 7 - 12 years Not disclosed Hybrid Full Time

ETL Tester Role Summary Responsible for validating the functional correctness, data integrity, and performance of migrated ETL workflows during the transition from DB2/DataStage to Snowflake, ensuring parity with legacy EDW outputs. Key Responsibilities Design and execute ETL test cases for migrated Snowflake workflows based on legacy DataStage logic Perform data reconciliation between DB2 EDW outputs and Snowflake outputs (row-level and aggregate-level) Validate business rules, transformations, and calculations implemented in Snowflake Identify, log, and track data defects and discrepancies , supporting root-cause analysis Partner with DataStage and Snowflake developers to triage and resolve medium and high priority defects Validate job execution results, dependencies, and scheduling outcomes Support Dev and QA test cycles , including regression testing across tranches Ensure test evidence, results, and sign-off artifacts are properly documented Required Skills & Experience Strong experience in ETL / data warehouse testing Hands-on experience with SQL-based data validation Understanding of ETL workflows, data transformations, and reconciliation techniques Experience testing large-scale EDW or data platform migrations Familiarity with defect tracking tools and structured QA processes Strong analytical mindset and attention to detail Nice to Have Experience testing Snowflake-based pipelines Exposure to DataStage or other legacy ETL tools Financial services domain experience

MuleSoft Integration Developer Opening with Capco-Bangalore Bengaluru 5 - 10 years Not disclosed Hybrid Full Time

Exp : 5 yrs 12 yrs Job Location : Bangalore MuleSoft: Hands on exposure with API development on MuleSoft 4.0 Hands on exposure with Batch job creation and management using MuleSoft 3.9 and 4.0 Ability to create reusable API/components for faster API development. o Exposure to web service using OData would be preferred. Well versed with Exception handling in batch jobs as well as web service development. Able to utilize integration development best practices considering large volume data movement, third-party integrations. o Experience working on Source/target as Salesforce is preferred. o Experience working in Agile environment. Exposure to retry mechanism using queuing mechanism ( SQS queues) is preferred Provide technical assistance and end-user troubleshooting for bug fixes, enhancements, and how-to assistance. o Hands-on experience with DevOps tools such as AutoRabit along with Github, Jenkins, bitBucket is preferred. Should have basic knowledge of SQL. o Should be able to work independently for development/enhancement of the application.

Financial Reporting Analyst Bengaluru, Karnataka, India 0 years Not disclosed On-site Full Time

FinOps Management reporting About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description: Purpose of the Role & Responsibilities: The Management Reporting Officer will support the design, configuration, and validation of current data outputs for management reporting for each entity. The role will also support the Finance teams in ensuring the enriched data supports MI submissions, reporting packs, and analytical use cases. Key Responsibilities: Assist in configuring and validating MI outputs to meet management reporting requirements. Partner with business SMEs to ensure completeness and accuracy of MI allocations. Validate data flows into TM1 and ensure reconciliation with management reporting structures. Support creation and maintenance of the discovery dataset for data exploration. Collaborate with Finance and Data Operations teams to test and approve enriched outputs. Provide data-driven insights to support business analysis and forecasting activities.

Senior Java Backend Developer with Kafka-Bangalore, Bengaluru 8 - 13 years Not disclosed Hybrid Full Time

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Location - Bangalore Experience - 8 +yrs Skills and Qualifications : Experience in backend development with a strong focus on Java, Microservices and Springboot Specialization in building Java Spring Boot microservices and integrating with databases, message brokers, api-gateways Good knowledge of fundamentals with hands-on experience in Java (Desirable for candidate to have knowledge on latest versions - Java 17 or later) Good Sql fundamentals and data persistence frameworks (For eg JPA, Hibernate, Spring Data JDBC, Jooq etc) Knowledge on database index optimization (for eg PostgreSQL) ensuring performance efficiency Good hands-on experience with Kafka , containerization technologies(For eg Docker ), and Kubernetes Good hands-on experience with memory leak identification and performance tuning java microservices Test-driven development ( Code Coverage / CI - Integration / CI - Acceptance / CI - Performance ) experience and knowledge of automated test frameworks and tools Proven expertise in engineering scalable, robust and high-performance applications in on-prem and public cloud Good experience in drafting API design , building rest apis and good understanding of http, messaging protocols (JMS, Kafka etc) Good to have knowledge on integrating with aws services (For eg S3 , SQS, SNS, Lambda etc) Knowledge of Infra as code tools like Terraform(Desirable) Roles and Responsibilities Highly skilled engineer, specializing in building Java Spring Boot microservices and integrating with databases, message brokers, api-gateways etc Building high quality code, conducting code reviews, and ensuring adherence to best practices. Test-driven development experience and knowledge of automated test frameworks and tools Proven expertise in engineering and building scalable, robust, and high-performance applications in on-prem and public cloud Good hands-on experience with PostgreSQL, Kafka , containerization technologies, and Kubernetes. Experience on integrating with aws services is good to have Good experience on drafting API design, building rest apis and good understanding of http and other messaging protocols (JMS, Kafka etc) If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube

BA - Conversation Banking (Chat) Bengaluru, karnataka 8 years Not disclosed On-site Not specified

About Us "Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Experience Level: 8-20 Years Locations – Pune / Bengaluru / Hyderabad / Gurugram / Chennai/ Mumbai Notice period – Immediate - 30 days only Mandate Skills – Role/Function: Business Analyst, BA, Conversation Banking BA, Chat BA, Conversational AI BA Domain/Capability: Chat on Digital Journeys, Conversational Banking, AI Chat, Chatbot, Voicebot, Digital Banking Journeys Tech/Platforms: Skills: Agile, Jira, Confluence, NLU, Customer Experience, Digital Transformation Please see JD below: Job Description Job Description – BA (Conversation Banking – Chat): Must Have Skillsets: Strong experience working on Chat-based digital journeys across mobile and web platforms . Hands-on exposure to Chatbot and Voicebot implementation leveraging AI/Gen AI technologies . Knowledge and practical experience with NLU (Natural Language Understanding) platforms , such as: RASA Google Dialogflow Poly AI Sierra Dyna (or similar platforms) Good to Have Skillsets: Relationship Manager (RM) chat channel experience (e.g., WhatsApp, WeChat, or other messaging channels). Exposure to Genesys Cloud contact center integration . Additional Skills: Strong business analysis skills , including requirements gathering, user story creation, backlog refinement, and Agile ways of working. Ability to collaborate across Product Owners, Digital Product Managers, UX teams, and technical delivery teams . Excellent stakeholder management, communication, and problem-solving skills .

Business Analysis-Reference Data Bengaluru, karnataka 5 years Not disclosed On-site Not specified

About Us “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT Job Description: Business Analysis (5.1-7 years) Mumbai Position Purpose: The Business Analyst will serve as an integral liaison between technical and the user group, ensuring that support and development undertaken by the department are in line with business requirements. The Business Analyst should assist any functional discrepancy observed in Production as a priority. Responsibilities Direct Responsibilities • Analysis of the requests received and objectively recommend solutions based on evidence collected during analysis from document analysis, business process descriptions, business analysis, task and workflow analysis • Implementing and updating the Business data in the Core Banking Application through Reference Data Management application & JIRA (ticketing tool) • Assess options for process improvement, including business process modeling • Maintain documentation regarding various projects, processes and operations • Ensure requirements are suitable to ensure delivery of a solution that meets the business need Contributing Responsibilities • Assist Technical team in functionally analyzing the already existing reports/JIRA and identifying iteration metrics. • Provide linkage between all stakeholders and participants regarding the requirements throughout the life cycle of JIRA development. • Ensure the business needs and requirements will be met by the proposed solution • Respond to changing organizational priorities. Manage change requests relating to the project plans to meet the agreed deadlines. • Provide end-to-end delivery of Project releases for various regions. • Collaborate with project managers and cross-functional teams and assists with project planning where required. Provide project support when necessary. • Resolve conflict and issues when necessary and mitigate risks ensuring project success. • Production Support – A BA would be involved in providing the functional analysis to the incidents or any discrepancy faced in A2 production. Support would be extended for a problem ticket study and testing. • Information Requests – Assist in extraction requests and feasibility study of the new request raised. • Perform various administrative tasks including status reports, time recording, etc. • Perform any special duties as assigned by the team lead. • Adhere to processes and practices outlined by the organization. • Prepare reusable templates for faster delivery Technical & Behavioral Competencies • Should be able to work in a multi-cultural setup with different teams • Dynamic, Proactive and Teamwork oriented • Flexible attitude, Ability to perform under pressure and work in SLA driven environment • A commitment to quality and a thorough approach to work • Ready to work in Shifts. • Ready to work from Office Hybrid Mode. Specific Qualifications: Preferably bachelor’s degree. Relevant Banking/CORE Banking IT knowledge for at least 5 years Skills Referential (Required knowledge, skills and abilities) Technical Skills: o Hands-on knowledge of use of MS Office- Word, PowerPoint and Excel (all versions) o SQL o Testing and Quality checks Behavioral Skills: o Experience in Banking / Finance / Support operations (preferably Accounting/Finance/Payments/Trade/Back-Office Operations). o Good Communications Skills with good client facing skills o Good grasping skills for Functional Specifications Education Level: Preferably bachelor’s plus relevant Banking/CORE Banking IT knowledge WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients

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