Location : MohaliCity : MohaliState : Punjab (IN-PB)Country : India (IN)Requisition Number : 40827Business Title Process Lead - OTCGlobal Job Title Manager II - OTCGlobal Function Business ServicesGlobal Department Finance OTCOrganizational LevelReporting to GPO OTCSize of team reporting in and type -Role Purpose Statement The Order to Cash (OTC) Process expert will be the owner of the OTC sub process like order management & fulfilment, Credit management, AR and collections. They will be responsible for designing a best in class process that is compliant and standardized across organizationMain Accountabilities Finalise best in class To Be process designOwn the design for OTC processes, within the framework of the Target operating model.Sign off on config changes, customization and development from a process and functionality standpoint.Identify the right technology is being used for conducting the business process.Monitor and measure the performance of the OTC business processImprove the business process flow on a continual basis utilizing industry leading practicesHelp Team Leaders setting policies and procedures for the OTC processAct as key contact person for all internal and external groups (Bunge Global, Counterparties and Statutory team) which affect / are affected by the OTC processAssist team in trouble shooting and decision makingIdentify changes to long term resource needs and implements appropriate actionsEnsure compliance with Group’s Sarbanes Oxley programme and Standard Policy and ProceduresPreparing and updating process documentation and to keep up to date all the time.Define the standards to measure and report on process performance – SLAs, KPIs, and other metrics.Put in place robust governance for managing changes to the process designManage the communication for changes arising from process transformationKnowledge and SkillsBehavior Use knowledge of Bunge’s business, structure and strategy to develop innovative solutions to improve results or eliminate problems.Build partnerships, appropriately influence to gain commitment, foster talent and coach others to grow in current or future roles..Drive results through high standards, focus on key priorities, organization, and preparing others for change.Technical In depth knowledge of end to end Order to Cash processStrong knowledge of OTC tasks in the SAP environment.Experience in FSCM Vistex, Service now and Promenta will be added advantageA sound knowledge of finance business processes and how they impact business performanceA good understanding of tools and applications that are generally used in these processes. Broad understanding of the functionality the tools possess. Expertise in SAP ECC, S/4, OneStreamA good understanding of what elements of master data impact the process, how they are maintainedA good understanding of the control environment and framework. How to enhance controls while achieving efficiencyExperience in working with business stakeholders in the region, country & group functions. Ability to convert policy & strategic directions into policy, procedures and instructionsExperience in principles of business process management and process performanceDeep expertise in process transformation and business process re-engineeringAware of process best practices and best in class process performanceDeep understanding of service delivery models, target operating models, service managementExperience in developing the standards for process documentation and knowledge retentionExcellent communicators. High degree of negotiation skills. Ability to take a stand yet find common ground with business stakeholders. Change management skillsEducation & Experience
- 12+ years of work experience in a similar role
- Experience in Agribusiness/Commodity trading industry preferred
- Experience in managing people and processes through a sustained period of change
- Eye for details and the ability to view the financials from a Financial Controller standpoint
- Ability to provide high quality level of customer service for end-to-end Accounting & reporting process
- Ability to partner with other BBS Team Managers to optimize processes across the SSC
- Ability to manage the BBS vision and purpose
- Strong written & oral communications skills in English and local language.
- Strong problem solving & organization skills
- Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge’s expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.
Bunge is an Equal Opportunity Employer. Veterans/Disabled
