Job
Description
The Process Lead - OTC at Bunge will be responsible for owning the Order to Cash (OTC) sub-process, including order management & fulfillment, credit management, AR, and collections. The main purpose of this role is to design a best-in-class process that is compliant and standardized across the organization. Key responsibilities of the Process Lead - OTC include finalizing the To Be process design, owning the design for OTC processes within the framework of the Target operating model, signing off on config changes, customization, and development, monitoring and measuring the performance of the OTC business process, and continually improving the business process flow utilizing industry-leading practices. The Process Lead - OTC will also help Team Leaders set policies and procedures for the OTC process, act as a key contact person for internal and external groups affected by the OTC process, assist the team in troubleshooting and decision-making, ensure compliance with Groups Sarbanes Oxley program and Standard Policy and Procedures, and manage communication for changes arising from process transformation. In terms of knowledge and skills, the ideal candidate should have in-depth knowledge of the end-to-end Order to Cash process, strong knowledge of OTC tasks in the SAP environment, experience in FSCM Vistex, ServiceNow, and Promenta, a sound knowledge of finance business processes and their impact on business performance, expertise in SAP ECC, S/4, and OneStream, and a good understanding of tools and applications used in these processes. The Process Lead - OTC should have experience in working with business stakeholders, principles of business process management and process performance, process transformation, business process re-engineering, service delivery models, target operating models, service management, and developing standards for process documentation and knowledge retention. Excellent communication, negotiation, and change management skills are also essential. The ideal candidate should have a minimum of 12 years of work experience in a similar role, preferably in the Agribusiness/Commodity trading industry, experience in managing people and processes through sustained change, an eye for details, the ability to provide high-quality customer service, and strong problem-solving and organization skills. A strong command of written and oral English and local language, as well as proficiency in Microsoft Office, is required. Bunge, a world leader in sourcing, processing, and supplying oilseed and grain products, is an Equal Opportunity Employer, offering sustainable products and opportunities for farmers and consumers worldwide.,
