4243 Service Management Jobs

Role & responsibilities Knowledge and experience of Service Management/Operation process and its environment. Knowledge of the ITIL framework as well as high level of IT technical competence. Experience in CSDM & Service Mapping. Basic knowledge of Application Lifecycle and Environments. Excellent verbal and written communication capabilities and the ability to interact and influence at all levels of the organization/project. Knowledge on Planning & Forecasting. ITIL foundation, ITIL intermediate- Service Design (SD) or Planning Knowledge and experience of Agile / Lean / Six sigma methodologies and their application ITIL certified

Job Title: State Service Incharge Pune Location: Pune, Maharashtra Department: Service Company: Zebronics India Pvt. Ltd. About Zebronics: Zebronics is India’s leading brand in IT & Gaming peripherals, Sound Systems, Mobile Accessories, Lifestyle, Power Solutions, and more. With a strong focus on innovation and customer satisfaction, we are looking for a dynamic State Service Incharge to strengthen our after-sales service operations in Maharashtra. Key Responsibilities: Oversee and manage service operations for the state of Maharashtra with a focus on Pune. Handle service centers, ensure timely resolution of customer issues, and maintain service quality standards. Monitor and manage warranty...

Role Overview: You will be joining EY as a Technical Engineering in the Career Family-GW Billing Centre Support. As part of the team, you will have the opportunity to work on Guidewire Billing Center Support and Maintenance, contributing to various technical streams of Guidewire implementation projects. Your role will involve managing the integration of Guidewire software with other external systems and implementing Guidewire product suite. Key Responsibilities: - Provide Guidewire Billing Center Support and Maintenance with 3-6 years of experience. - Be flexible to work in shifts (Rotational Shift India Shift, UK Shift) and provide On Call Support on a rostered rotational basis. - Contribut...

Role Overview: You will be responsible for leading and supporting end-to-end SAP S/4HANA SD implementations and rollouts, with a minimum of 35 full lifecycle projects. Your role will involve designing and configuring core SD processes, customizing enhancements for IDocs and Adobe Forms, integrating SD with other SAP modules, translating business requirements into functional specifications, and collaborating with developers for technical solutions. You will also be involved in testing, go-live support, post-go-live activities, ongoing support, and improvements in live SAP environments. Your ability to work independently in complex project environments, manage ambiguity, and collaborate with c...

In the role of Client Relations Manager, your primary focus is to provide post-sales support and solutions to the Oracle customer base, acting as a dedicated advocate for customer needs. You will be tasked with overseeing the delivery of departmental results by effectively directing and managing a team of staff. Your responsibilities will include ensuring high levels of customer satisfaction by establishing and measuring group performance against quality and productivity benchmarks. As a dynamic and experienced Customer Service Manager Support, you will lead a team of Technical Support Analysts in delivering exceptional support to customers using the Oracle Hospitality product suite. Your st...

Role Overview: As an engineer (Analyst) based in India, you will play a crucial role in supporting the Change management process within DCS Service Operations India. Your responsibilities will involve working in alignment with the Global teams of DCS Operations and DCS Technology functions across Europe, Asia, and India. Under the guidance of the DCS Change Manager, you will be tasked with managing standard requests for Change to the DCS live infrastructure. Key Responsibilities: - Managing Standard BAU (Business As Usual) Request For Change (RFC) to the live infrastructure - Ensuring the accuracy of change requests to maintain data quality as per process standards - Circulating change docum...

As a Business Partner EH&S at Brillio, your role is to act as the bridge between IT and the EH&S business function. You will combine business analysis, service management, and project leadership to strengthen EH&S systems, ensure compliance, and deliver measurable value across global operations. Key Responsibilities: - Act as the primary liaison between EH&S business stakeholders and IT. - Lead end-to-end EH&S IT projects from requirements to delivery. - Translate business needs into IT solutions that enhance EH&S processes. - Manage EH&S applications and platforms (SAP EH&S, Enablon, etc.), ensuring stability, usability, and compliance. - Oversee incident, request, and release management fo...

Role Overview: As an experienced and dynamic Cross-Functional ITIL Service Management Lead, your primary responsibility will be to drive, coordinate, and enhance IT service management processes across departments. Your role will play a pivotal part in aligning ITSM practices with business goals, ensuring service consistency, optimizing cross-functional collaboration, and promoting continual improvement utilizing the ITIL framework. Key Responsibilities: - Manage ITIL processes such as Availability Management, Capacity Management, Cross Functional Service Management, and Service Level Management. - Have a strong understanding of the ITIL service lifecycle and service value system. Qualificati...

Responsibilities: * Oversee service operations, ensuring customer satisfaction. * Collaborate with sales team on after-sales services and warranty claims. * Manage spares inventory and distribution. Provident fund Health insurance

YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation. At YASH, were a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future. We are looking forward to hireS/4 HANA MM Professionals in the following areas : Looking for Senior SAP S/4 HANA MM Consultant who hasStrong knowledge on MM with minimum 8-10 years of experience and mu...

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering. In this role, you will: Responsible for designing, implementing and maintaining automation solutions using Ansible and Ansible Automation Platform focussed on supporting Tooling deployment Manage and support Configuration management and enforcement in a large Ansible managed Linux estate Support Code promotions and perform Code reviews Provide L3 support, troubleshoot and resolve incidents Consultation on customer code development Support new OS versions development, deployment and configuration Support deployment and configuration of new, and upgrades to existing es...

In our Assurance (A&A) Team you ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: - We are looking for a candidate who can bring finance knowledge, expertise in financial close processes, knowledge of enabling technologies in finance and providing leading practices to our clients to deliver business value To Lead and Deliver, user trainings and Tool Demos. To work with leading global clients to do system design, in Finance technology solutions like Blackline, Trintech, Oracle ARCS, OneStream etc. Engage and lead client conversations, present to client stakeholders in management reviews and steercos Ability to create d...

Responsibilities: * Manage service team performance & development * Ensure customer satisfaction through proactive communication * Oversee after sales services from order to delivery Provident fund

What youll do We are looking for a highly motivated Product Manager with domain expertise in Field Service Management and experience in Asset-Intensive industries such as Industrial Machinery Components (IMC) and Utilities. This role demands a strategic thinker who can define product direction, collaborate with cross-functional teams, and drive product initiatives from concept through delivery, adoption, and continuous improvement. Product Strategy Roadmap: Define and own the product vision, strategy, and roadmap aligned with customer and market needs. Prioritize product features using data-driven analysis, customer feedback, and market insights. Collaborate with engineering, design, and arc...

Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages previous knowledge and expertise to achieve results. Ability to complete work self-guided. College or university degree required. General Profile Requires knowledge and experience in own field. Will acquire higher-level knowledge and skills. Develops an understanding of the company, processes, and customers. Uses existing procedures to solve routine or standard problems. Receive...

Headcount Management Process Improvement & Efficiency IT Infrastructure Cost Optimization (License Optimization & Infra Optimization) High level understanding of Cloud or "Pay as you Grow" Model MI, Metrics & Reporting People / Location Strategy Vendor Management Financial Control & Management - Customer Charges and direct costs Day to Day support activities in helping to run the operation Main responsibilities will focus on the implementation and running of financial & headcount processes globally which will embed control within the function. Deliverables will at first focus on creating and embedding processes which the IT Service Lines adhere to on a monthly basis, to then focus on more va...

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creation Communication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills & AttributesEnglish grammar and content writing expertise Knowledge of design software i ePhotoshop, Html coding Managing internal customers and teams, i internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management

• Internal and External Vendor management Monitor and ensure SLAs are met, issues escalated and prioritized. Monitor and feedback on the effectiveness of services provided by both internal and external vendor meeting business needs. Establish Service Improvement and Analytics Contract Management • IT Incident, Problem and Change Management (Business Applications) Manage and communicate with key holders on daily business application operational support Identify operational gaps and drive to ensure closure, both internally and externally Engage with Delivery teams to manage cross-functional portfolio of quality activities initiatives, service demands, and to share knowledg • Manage IT Services...

Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote position based in Australia. With a sufficient timezone overlap with the team, were able to hire eligible candidates for this role from any location in Australia. Your future team Atlassian is a product-led company where product managers set strategy and lead teams towards inspiring goals. Yo...

Job Title: Engineering Manager Exp: 15-20 years Hybrid- Bangalore(3 days) Contractual: 6 months (Extendable) Job Descriptions Lead a team responsible for ensuring our cloud migrations and on-premises exit strategy are managed to the needs of our rapidly changing business. The work will be fast paced and challenging across new or emerging cloud technologies. Leaders who are technically forward thinking and excited about the business value the cloud can unlock. Leader, empowered to deliver and succeed Use expertise to drive positive outcomes for our customers Make impact in a highly engaged team Key Responsibilities Resource will bring leadership and natural trouble shooting experience along w...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hote...

JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hote...

Tech Permanent Job Description At Electrolux, we are leading Digital Transformation that aims to deliver world-class Direct-to-Consumer (D2C) solutions through our Consumer Direct Interaction Organization (CDI XO). With a focus on innovation, we are driving growth and delivering cutting-edge experiences across Europe, APAC, and the Americas. As a key player in this transformation, you will help shape the future of our digital solutions, ensuring the highest quality and smooth execution. You ll be working in a fast-paced, high-energy environment within a digital product organization, collaborating across multiple Agile Release Trains. The initiatives you will lead are at the forefront of our ...

Your future role Take on a new challenge and apply your project management expertise in a cutting-edge and collaborative field. Youll work alongside dynamic and solution-driven teammates. You'll make a significant impact by ensuring the seamless delivery of IT projects and demands across the organization. Day-to-day, youll work closely with teams across the business (network, security, and strategic partners), plan and organize projects, and much more. Youll specifically take care of managing project activities in alignment with Alstom's IS&T operating model, but also optimizing delivery models and ensuring compliance with our standards. Well look to you for: Planning and organizing project ...

Assistant Manager / Manager - KCD Coimbatore - B2B SALES AND SERVICE Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Experience Range: 1 - 7 years Educational Qualifications: Any graduation,orMBA/PGDMin Marketing Job Responsibilities: Position holder ...