6400 Service Management Jobs

Automation & Integration Develop automation scripts and workflows to integrate Jira/JSM with CI/CD tools (e.g., GitHub Actions, Azure DevOps, Jenkins). Enable automated Jira issue resolution through Python scripting. Implement webhook-based or API-driven integrations for seamless DevOps lifecycle management. CI/CD Pipeline Management Maintain and integrate MS Azure and AWS services within hybrid cloud environments. Administer and configure SonarQube for code quality analysis and integration with CI/CD pipelines. Design, implement, and maintain CI/CD pipelines for microservices and containerized applications. Ensure pipelines are secure, efficient, and support rollback and blue-green deployme...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Service Delivery Management of a Utility Account involving Oracle CC&B Experience in managing AMS Support services with a team of near 25 members Strong Utility experience with Oracle CC&B/C2M background Managing the team supporting AMS and Development activities Strong ability in Service Management activities Strong vision and strategic thinking towards technology & modernization, including automation & AI Strong experience in operations and P&L Management Client & Stakeholder management Governance & Continuous improvement Desirable Skills: Exposure to Oracle C2M, MDM, or other Oracle Utilities Cloud products Experience in utilities domain (Electricity, Water, Gas) Skills: Oracle CC&B SQL C...

. Troubleshoot and resolve network security issues (incidents/problems) . Work with users and technical teams for issue resolution . Support security operations tools and processes . Track project deliverables and service KPIs . Assist in documentation and quality reviews . Use ServiceNow for issue tracking and follow-up . Collaborating with Tech Specialists on ongoing projects . Support service delivery and ensure SLAs are met . Coordinate upgrades and support infrastructure changes Technical Skills Required: Must-have tools: Palo Alto (firewalls) F5 (load balancers) Netskope (cloud security) Proxy & other infrastructure security tools . Additional skills: Service management experience (inc...

To provide a high quality, face to face IT service to staff and students. Not all locations will have students. Raise, respond, and complete allocated IT tickets raised within the Service Management system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GEDU and the students including submission of work. Printing and support for ID card production Providing technical support in moving and setting up of Audio Visual and IT equipment as required. Set up and configuration of PC/laptop equipment with required operating systems installing software and drivers where necessary. Troubleshoot, diagnose problem...

Job Opportunity for Service Delivery Engineer for Pune location. 5 days working-Hybrid culture Shift-12:30 to 9:30 pm Interested can share profile at pooja.sharma@smith-nephew.com Role Overview: The Service Delivery Engineer, MFG & QRA is responsible for leading the application support for Manufacturing and Quality Management Systems (QMS), ensuring effective management and delivery of IT service requests, incident resolutions, and system enhancements. This role ensures business continuity by maintaining application stability, coordinating with stakeholders, and driving continuous improvements across the application lifecycle . Responsibilities: Application Support (80%) Incident Management/...

Position responsible for assigned food and beverage/culinary operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding ficial goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Food and Beverage Operations Creates and nurtures a property environment that emphasiz...

Location: Flexible (India preferred for proximity to eng teams Role Summary: Guide and oversee technical implementation of SN modules, configurations, integrations, and platform extensions. This role ensures SN configuration aligns with Googles modular, API-first strategy and interfaces cleanly with systems like SAP and other internal 1P platforms and tools. Key Responsibilities : Define best practices for SN platform configuration and extension Collaborate with ISVs to ensure scalable, compliant implementation Guide API design and usage between SN and external systems Validate configuration approaches to avoid excessive customization Conduct technical reviews and participate in sprint plann...

Foundational-> Service Management-> ITIL,Technology-> Infrastructure-Server Administration-> HP Unix-> Unix,Foundational-> Maintenance and Production Support process-> PLM Production Support process A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform c...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Job Responsibilities: Provide assistance and support to users with L1 Type of queries/issues. Provide single Point of Contact (SPOC) for assistance with IT Services under scope. Monitor and respond quickly and effectively to requests received through the IT Helpdesk system. Follow standard help desk procedures. Log IT related (incidents, service requests, events) from users received through phone, mail, or employee self- service. Recording, tracking, and updating incident information in Service Now. Respond to requests for technical assistance in person, via phone or electronically. Route service requests to the appropriate teams. Assist with the onboarding and off boarding of employees. Gen...

Roles & Responsibilities: Design, implement, and maintain Microsoft SCCM infrastructure to support enterprise Technology operations. Manage OS deployment, application packaging, patching, and updates across distributed environments. Develop and optimize task sequences, collections, and automation scripts to streamline Technology processes. Perform monitoring, troubleshooting, and remediation of SCCM infrastructure and client issues. Create and maintain compliance baselines, security configurations, and reporting dashboards. Collaborate with cross-functional Technology teams (security, networking, server, and desktop support) to ensure system reliability and compliance. Maintain accurate docu...

Role & responsibilities 1. Operations Management Ensure smooth daily operations of the game zone including arcade, bowling, trampoline, go-karting, and other activities. Monitor machine performance, cleanliness, safety, and maintenance. Coordinate with technical and maintenance teams for timely issue resolution. Maintain daily checklists, operational reports, and ensure proper documentation. 2. Sales & Revenue Management Achieve monthly and quarterly revenue targets. Promote group bookings, birthday parties, school picnics, and corporate events. Drive upselling and cross-selling of games, food, and merchandise. Monitor POS transactions and ensure accuracy in billing and cash handling. 3. Cus...

Description: JD:Primary:Software:Suite office Microsoft Windows (deep knowledge of MS Windows, process and service management, sharing ecc) Tech skills:LOG Analysis Other skills:Problem solving Ability to work autonomously Secondary:Software:MS SQL Server Linux Tech skills:Networking (TCP/IP) Nice to have:Software:Cimplicity IGS Historian VBA scripting Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :Yes Global Role Family :To be defined Local Role Name :To be defined Local Skills :Microsoft Office Languages Required::ENGLISH Role Rarity :T...

Description: JD:Primary:Software:Suite office Microsoft Windows (deep knowledge of MS Windows, process and service management, sharing ecc) Tech skills:LOG Analysis Other skills:Problem solving Ability to work autonomously Secondary:Software:MS SQL Server Linux Tech skills:Networking (TCP/IP) Nice to have:Software:Cimplicity IGS Historian VBA scripting Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :Yes Global Role Family :To be defined Local Role Name :To be defined Local Skills :Microsoft Office Languages Required::ENGLISH Role Rarity :T...

Description: MS - Transition Location:Mumbai/Bangalore **Generic JD applied** We are seeking a highly skilled and motivated Release Management Specialist to join our IT team. As an integral part of the organization, you will be responsible for ensuring the smooth and efficient delivery of software releases, enhancements, and updates. Your expertise in managing the end-to-end release process will be vital in maintaining the stability and reliability of our clients landscape. Should have comprehensive knowledge on ITSM Tool (ServiceNow) and Deployment tools (Octopus, AIT etc..) Should have comprehensive knowledge of CI/CD protocols and DevOps auto deployment tools. They must understand how the...

Job Overview:We are seeking a highly skilled and experienced Jira Admin SME to design, configure, manage, and support Atlassian tools, primarily Jira Service Management. The ideal candidate will have extensive experience in customizing Jira workflows, fields, dashboards, reports and Jira automations. They will also provide technical assistance and training, and collaborate with stakeholders to optimize Jira setups and workflows. This role requires strong technical skills, attention to detail, and the ability to communicate effectively with diverse teams. Responsibilities:Jira Service Management: Design, configure, manage, and support Jira Service Management. Create and support custom Jira wo...

Description: Skill Area:GxP Validation, Computer system Validation(CSV) Main Technology:CSV Mandatory Skills:CSV, Quality management system(QMS), Audit Handling Optional Skills:(Good to Have Skills) - Stakeholder management Roles Responsibilities:as in trail email.Key responsibilities main job task The IT Validation and Compliance Partner is responsible for defining validation strategy and activities to support the Novo Nordisk S.3.01 Manage IT process. The role is applicable in several GxP and Business Critical areas such as Computerised Systems, Computerised Equipment, Infrastructure and Robotic Process Automation (RPA) as well as within Emerging Tech such as Artificial Intelligence (AI) M...

Description: Hiring manager / EMP id :nitin.relekar@capgemini.com/408700 Primary Skill:Change Management, Release Management, ITIL Secondary Skill:ITSM tools - ServiceNow, BMC Remedy, Cherwell Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :C Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :No Global Role Family :To be defined Local Role Name :To be defined Local Skills :change management;ServiceNow Languages Required::ENGLISH Role Rarity :To Be Defined

Description: **Generic JD applied** In this role you will be responsible for operational delivery and support of platform integration solutions for internal and external customers who consume the services the platform provides. Essential part of the role will be working with consumers on their requests, balancing solution technical complexity and support costs with offered business value. The proposed solutions must consider the performance impact of operating on common, shared, global ServiceNow Platform. You will lead the delivery and testing process for integrations and ensure that the solution is delivered within the agreed timeline and agreed scope. In this role you will:Own ServiceNow ...

Description Hiring manager / EMP id nitin.relekar@capgemini.com/408700 Primary Skill:Change Management, Release Management, ITIL Secondary Skill:ITSM tools - ServiceNow, BMC Remedy, Cherwell Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade C Level To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) No Remote work possibility No Global Role Family To be defined Local Role Name To be defined Local Skills change management;ServiceNow Languages RequiredENGLISH Role Rarity To Be Defined

Description Mongo DBA Mandatory Skills Mongo Replica set Administration Experience on Upgrading Mongo databases from versions 5 ? 7 Experience on Upgrading Mongo Ops Manager from versions 6 ? 8 Experience on integration of Mongo with Active directory Kerberos Automation experience using ansible , bitbucket Jenkins Preferred Location Chennai Essential Skills/Basic Qualifications3 years experience in Infrastructure Management 2 years experience in Database Administration and Management 2 years experience in Production Support 3 years experience in Service Management Desirable skills/Preferred Qualifications2 years experience in Infrastructure Automation and Optimisation 2 years experience in D...

Regulatory Compliance, Risk Management JD Experience, Background, Qualifications and CertificationsCandidate will have minimum of 5 years of experience in Risk, Compliance, Assurance and Regulatory areas. Preferred candidate with professional consulting experience in risk management ideally with a Big4 or similar large consulting firm. Good understanding of Technology Risk and Compliance frameworks is preferred. Good communication and presentation skills with a proven track record in stakeholder engagement and influencing skills. Ability to plan and prioritise to manage multiple work streams/tasks simultaneously. Candidates with certifications like CISA, CRISC, and PRINCE2/Agile will be pref...

Description SAP PM (Plant Maintenance) configuration, maintenance planning, and equipment management Looking for SAP PM (Plant Maintenance) consultant with 7-10 years of experience Must have Strong experience in SAP PM Module. Experience in Master data management, plan order management, notifications. Structuring of technical objects, General Maintenance, Breakdown Maintenance, Preventive Maintenance (Time based, Performance Based Condition based), refurbishment process. Working and Coordinating with ABAP team for new enhancements and Bug Fixes. Configuring the System for new developments or New rollout projects. Must be well conversant in working on Incident, Problem, Change Management and ...

Description Role POS Support Manager Shift Yes Coverage24X7 support (365 days). POS and Desktop support with knowledge on Oracle database to runs scripts, oracle queries, carry out deployment activities, create reports, solve production issues, 24/7 support (shift wise) Primary Skill:Application support / Oracle POS (Micros POS) Secondary SkillCommunication, Support process, Review logs, Generate report Coverage24X7 support (365 days). points of sale , retail , sales , trade, POSM, POS networks Manage all aspects of in-life products, including customer feedback, requirements, and issues and lead the team Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Gra...