4243 Service Management Jobs - Page 2

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Your Role Administer and manage SAP BASIS environments including installation, configuration, upgrades, migrations, and performance tuning across SAP and non-SAP systems. Provide full-cycle BASIS support including incident, request, and problem management, change execution, and environment stability. Perform technical operations such as kernel upgrades, SPS updates, patch implementations, transport management, system refreshes, and log administration. Monitor SAP systems (production and non-production) for performance, availability, and capacity, and proactively resolve issues. Coordinate with vendors and stakeholders for issue resolution and project execution. Support documentation and know...

Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a trul...

Coordinate service calls and maintenance schedules for printing machines Liaise between customers and service engineers to ensure timely service delivery Maintain service records and documentation Handle customer inquiries and follow up on service status Prepare service reports and assist in warranty and AMC (Annual Maintenance Contract) management Call up customers to check the parts requirement.

Greet and escort customers to their tables. Present menu and provide detailed information when asked. Prepare tables by setting up. Inform customers about the days specials. Up-sell additional products when appropriate. Serve food and drink orders. Check dishes and kitchenware for cleanliness and presentation and report any problems. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties). Follow all relevant health department regulations. Location: Goa, Hyderabad &Vikarabad Telangana, Angul Odisha,

Role Overview We are looking for a System Support Analyst to join our Bangalore team. This role is critical in delivering high-quality support across enterprise systems and business processes. Youll work in a dynamic environment, collaborating with cross-functional teams, managing support operations, and driving continuous service improvement. Key Responsibilities Triage and manage support tickets, ensuring timely resolution and clear stakeholder communication. Set up and maintain project configurations based on commercial documentation. Support month-end activities including checks, timesheet compliance, and internal tool management. Monitor and maintain data quality across integrated syste...

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

As a Principal Service/Product Offer Management Specialist at NTT DATA, your role revolves around managing the lifecycle of a product or service, crafting technical solutions, and ensuring client requirements are met. You will be responsible for promoting and positioning the company's products and services in the market, identifying new opportunities, and ensuring compliance with legislative and regulatory requirements. Key Responsibilities: - Engage with various technical roles to ensure crafted solutions meet client requirements. - Achieve set product sales targets to meet financial goals. - Design, develop, and deliver product training to client-facing staff. - Provide guidance to the Sal...

The purpose of the HR Systems Supervisor is to supervise daily tasks related to analysis, execution, and support of the HR organization and Lowes associates. Create and maintain a strong working relationship between the HR Systems team and HR Operations. Maintain the utmost confidentiality in dealing with employee records and business information. Provides task direction, monitors performance, handles escalations, and assists with task performance. Support the development and delivery of HR processes training. Supports the manager with organizing tasks and reviewing the work of Sr Specialists and Analysts. As a supervisor, this position is responsible for development of staff and partners wi...

As a General Manager for the Commercial Vehicle division in Indore, your role involves overseeing sales, operations, and service functions within the commercial vehicle industry. You will be responsible for driving business growth by identifying new opportunities in B2B and institutional sales, developing long-term strategies, and enhancing sales performance. Key Responsibilities: - Lead the sales team to achieve and surpass sales targets - Oversee dealer and distributor network management - Execute pricing strategies, tender participation, and key account relationship management - Monitor inventory levels, vehicle allocation, and delivery timelines to ensure smooth operations - Maintain str...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Event Management Good to have skills : Microsoft Windows Server Administration, Network Operations & Service Management Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and ...

Role Overview: You are an experienced Cloud Solutions Sales Representative who will be joining a fast-paced and dynamic sales team. Your primary responsibility will be to expand the company's cloud offerings and assist clients in optimizing their IT operations, particularly focusing on platforms like BMC Remedy or ServiceNow. Key Responsibilities: - Identify, engage, and develop relationships with potential clients seeking cloud-based IT solutions. - Understand client business needs and technical requirements, with a focus on service management and automation. - Deliver tailored presentations and product demonstrations, highlighting the benefits of cloud solutions for organizational efficien...

The Senior Services Manager position at CAI AUTO INDUSTRIES PVT LTD based in Dindigul is a full-time on-site role that requires overseeing the daily operations of the service department. The primary focus of this role is to ensure high levels of customer satisfaction and efficiency within the service department. Key responsibilities of the Senior Services Manager include: - Managing staff effectively - Coordinating maintenance schedules - Maintaining client relationships - Ensuring compliance with industry regulations - Developing service strategies - Monitoring service performance - Addressing any issues or challenges that may arise The ideal candidate for this position should possess the f...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Event Management Good to have skills : Microsoft Windows Server Administration, Network Operations & Service Management Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: The Command Center and L1.5 Support engineer will be responsible for providing 24x7 monitoring and ...

We are hiring for Associate Service Delivery Manager Key skills: Service Management, ITIL, Knowledge on SOC Work Location: Pune- Hinjewadi If interested please share your updated resume to tarannum.kaikeshan@mciroland.com with the details below Total Exp: WFO- 5 Days- Yes/No Current Location: Preferred location: Current CTC: Expected CTC: Notice Period: Knowledge on SOC- Yes/ NO

EH&S (Environment, Health & Safety) Key Responsibilities: Serve as the single point of contact between the EH&S business function and IT. Manage EH&S-related IT projects end-to-end, from requirements gathering to delivery. Perform business analysis, translating EH&S business needs into IT requirements and solutions. Act as Service Manager for EH&S applications and platforms, ensuring stability, compliance, and usability. Oversee incident, request, and release management activities for EH&S applications. Collaborate with global process owners to ensure alignment of local needs with global standards. Coordinate enhancements, upgrades, and integrations of EH&S solutions within the enterprise la...

Service incharge from construction equipment, training and performance management. Implement service strategies to meet customers' needs and improve service quality. They monitor service metrics, analyze customer feedback, Team handling.

Worked extensively in Integrated IT Infra landscape Management, Monitoring & Implementation o Strong understanding of systems, networking, development tools, Integrations o Strong understanding of infrastructure technologies ( servers, networking, databases) , and cloud platforms & application development o Experience in Linux/Unix/Windows Administration, AD o Experience in network/firewall/load balancer design and implementation.( LDAP, TCP/IP, UDP, DNS, DHCP, HTTP, HTTPS, APIs) o Experience with service management methodologies and tools like ServiceNow. o Excellent problem solving, communication & Interpersonal skills to interact with both technical and non-technical stakeholders, build r...

Looking for a skilled professional with 5-8 years of experience to lead our delivery team in Chennai. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills. Roles and Responsibility Manage and oversee the delivery team to ensure successful project execution. Develop and implement effective strategies to improve service quality and efficiency. Collaborate with cross-functional teams to identify and mitigate risks. Analyze and resolve complex technical issues related to healthcare management systems. Provide guidance and mentorship to junior team members to enhance their skills. Ensure compliance with industry standards and regulato...

Director - IT Asset Management Lets be unstoppable together! At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work. This pre...

Responsibilities Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management. Implementation of all processes and systems related to the service function at channel partners level. Ensuring standardized Service Infrastructure, facilities, quality manpower at channel partners level. To guide and conduct on the job training of the Service Mechanics for technical problem solving and debottlenecking at the dealerships. To attend and resolve the critical customer complaints and measure of customer satisfaction level. To work towards and increase dealer profitability by service schemes like se...

As a Technical Support Specialist within the CDO EICS Networks team, you play a crucial role in ensuring the reliability and performance of our global Wireless LAN and connectivity services. You will analyze and resolve complex network issues while providing 24/7 operational support, collaborating with cross-functional teams to drive incident resolution. Your expertise in WLAN design and advanced troubleshooting will be pivotal to our transition towards a hybrid network, enhancing our service delivery for IT Wireless network solutions. You have: Bachelor's degree in Telecommunications, Information Technology, Computer Science, or equivalent with 12+ years of experience in network services wi...

Position holder will be an individual contributor Build and manage productive, professional relationships with clients Ensure clients are using and deriving benefit from IndiaMART Ensure products/services in clients e-catalog are accurately defined Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets. Systematic follow-up and time-bound closures Prompt resolution of complaints Daily 4-5 in person meetings (F2F) with clients onsite Experience Range: 1 - 7 years Educational Qualifications: Any graduation ,or MBA/PGDM in Marketing Job Responsibilities: Position holder will be an individual contributor Build and manage productive, pro...

Handle architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations Lead and govern end-to-end ServiceNow implementations, migrations, transformation projects using onshore, offshore and nearshore models Establish enterprise wide best-practices and IT thought leadership in Service Management, Service Integration and Management, Intelligent Automation Platform and Robotic Process Automation Implement complex ServiceNow solutions for our clients in ...

Find your future with us Boeing Information Digital Technology & Security (IDT&S) is currently looking for Experienced SAP Maintenance Repair & Overhaul (MRO) Functional Analyst to join their Functional team in Bangalore , India . This position will focus on implementation and support of SAP projects based on S4 Hana technology. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement and support SAP. This role will be based out of Bangalore , India . Position Responsibilities: Responsible for leading requirements validation, workshops, ...