1024 Service Management Jobs - Page 3

The Site Delivery Manager is responsible for end-to-end service delivery and operational excellence for a specific site. This role ensures the stability, performance, and continuous improvement of IT services, while managing key performance indicators (KPIs), incident and change management, cost governance, and customer satisfaction. The individual will serve as the primary liaison between business stakeholders, SRE/infra teams, and other technology units to drive operational maturity and service reliability. Responsibilities: Service Delivery & Operations Management Own and manage site-level SLAs for incidents, problems, and changes Ensure adherence to MTTA (Mean Time to Acknowledge) and MTTR (Mean Time to Resolve) metrics for Alerts & Incidents Oversee incident lifecycle and ensure timely Root Cause Analysis (RCA) Track problem ticket aging and drive problem resolution Manage service delivery reviews, post-incident reviews, and escalations Change Management Lead the Change Advisory Board (CAB) process at the site level Review and approve changes; ensure minimal service disruption during deployments Validate and document post-deployment summaries and outcomes Monitoring & Governance Oversee handover of SaaS product monitoring responsibilities to Zeta command center (ZCC) Monitor alerts, dashboards, and performance trends to proactively prevent incidents Maintain high security posture by coordinating with InfoSec and Compliance teams Customer and Stakeholder Engagement Act as the primary point of contact for internal and external stakeholders at the site Own customer-facing RCA communication and service quality improvements Facilitate cross-functional collaboration across product, SRE, infrastructure, and customer teams Cost & Resource Management Own and manage the site s technology budget; ensure cost adherence Conduct monthly/quarterly cost anomaly analysis and optimizations Work with platform and finance team for infrastructure/resource planning People & Process Drive process improvements and operational maturity Foster a culture of accountability, resilience, and continuous improvement Skills: Strong operational and delivery management Excellent communication, stakeholder, and conflict-resolution skills Data-driven decision-making and analytical thinking Budgeting, cost analysis, and resource planning Familiarity with cloud platforms (AWS) Experience & Qualifications: Bachelors degree in computer science, Engineering, or a related field (masters preferred) 8-12 years of experience in IT Service Management, SRE, or infrastructure operations Strong understanding of ITIL framework, site reliability principles, and cloud operations Experience with monitoring tools (eg, Datadog, Prometheus, Grafana), incident platforms (eg, OpsGenie/PagerDuty, Jira Service Management / ServiceNow), and change management tools Proven leadership skills in managing cross-functional teams and engaging with senior stakeholders

The Bid Manager will assemble and manage a bid team that has the skills to prepare and submit a winning bid, whilst taking ownership of the end-to-end bid process. The Bid Manager is typically responsible for managing an opportunity from initial identification of a customer requirement through to RFP/RFI/EOI/contract renewal. Responsibilities include the introduction and implementation of all necessary bid procedures, governance, and processes. This is a highly networked role that requires an ability to work under pressure and to challenging deadlines. It requires strong people management and commercial skills. Experience Proven ability in delivering winning, product or services opportunities. Ideally has a background in solution selling and experience of bid management from opportunity identification and will provide valuable input into value proposition development, opportunity qualification, win strategy, commercial discussions, and solution delivery. Has the ability to manage complex opportunities. Solid understanding and management of internal governance procedures. 3 to 6 Years working experience in Bid management from IT Company only Core Responsibilities Manage the end-to-end bid process. Understand PQ, TQ and commercial requirement. Prepare response on PQ, TQ and commercials and all format and annexures. Should have good experience to operate procurement portal and DSC. should have excellent proposal writing skills should have experience on MS excel, Ms Word, Power point and other tools should have experience on EMD, Tender fee, PBG and agreement Preparation should have experience on reverse auction on procurement portal should have experience of preparing SO and able to identify the Risk factors after getting PO from client Manage virtual bid teams and inputs from key stakeholders, typically engaging with sales, Pre Sales team, finance, legal and project management / delivery. Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling. Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer. Risk tracking and management throughout the bid process. Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary). Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines. Ensure on-time submission of compliant and commercially sound bids. Co-ordinate and plan all client presentations, queries required as part of the bid submission. Drive continuous improvement, through post-bid reviews and analysis for win & Lost

Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as we'll as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitability of workshops of channel partners MIS on service Spare parts inventory management Manging service gaurantee at the dealership Monthly visit to ASC and monitor his performance along with ASC coordinator Service camps on monthly basisc Monthly visits to customer and update M Response data Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning

As a Technical Account Manager, you will serve as a strategic and technical advisor for high-value customers subscribed to Freshworks Premium Support Services. This role requires a unique blend of deep technical knowledge, customer-centric thinking, and cross-functional collaboration to drive long-term customer success. You will act as the single point of contact for strategic customer accounts driving faster issue resolution, conducting proactive technical reviews, identifying product adoption opportunities, and delivering long-term value to our enterprise customers. Key Responsibilities Own the end-to-end resolution of customer issues, ensuring adherence to strict SLAs and premium service expectations. Serve as a trusted advisor and advocate for customers, offering guidance on best practices, configuration, integrations, and use cases. Conduct regular technical business reviews to assess support performance and product value realization. Lead strategic initiatives and implementation projects aimed at maximizing ROI and product adoption. Work closely with Product, Engineering, and Customer Success teams to relay customer feedback, influence roadmap decisions, and deliver holistic solutions. Monitor account health metrics and proactively flag risks with mitigation strategies. Collaborate across time zones and shifts to support global customers effectively. Must-haves: 4+ years of experience in customer-facing technical support, technical account management, or a similar role. Excellent written and verbal communication skills with a clear and structured approach to problem-solving. Strong customer-first attitude with proven success in managing large enterprise accounts. Ability to comprehend complex technical ecosystems (APIs, integrations, cloud platforms). Exposure to ITIL best practices and familiarity with service management principles. Foundational networking knowledge (DNS, TCP/IP, VPN, firewalls, etc.). Ability to work flexible shifts and support customers across global time zones. Preferred: Experience in SaaS or enterprise software environments. Familiarity with Freshworks product suite or similar tools (e.g., Zendesk, Salesforce, ServiceNow). Technical certifications in cloud platforms, ITSM, or networking are a plus.

Meeting and Coordinating with Clients Maintaining and monitoring project plans Documenting and following up on important actions and decisions Undertaking project tasks as required and sharing project summary with clients Assign tasks to internal teams and assist Point of contact and communicate project status to all Tracking project progress and timely communicating its status to management Skills Required - Graduate/Postgraduate from any stream Excellent Communication skills Ability to deliver on time Team handling and coordinating abilities

Candidate should hold a Bachelors degree in a computer system, engineer or Technical graduation. 6+ years of working experience in Labware LIMS, Web Services (REST & SOAP) Proficient in all technical aspects of Interfaces development (SAP), LIMS Basics, preferably Labware LIMS, Subroutines, Instrument interfaces. Good knowledge on the Labware databases. Work on the backlogs, fixing the bugs, and working on the change requests. Work experience on the Labware Migration projects. Very good technical understanding and hands on experience with software development projects. Proficient in usage of processes such as change control, version control, release management, service management and the related tools like JIRA, HPSM, GEAR, source code repositories. Excellent knowledge of GMP in the context of electronic systems. Experience in international manufacturing environment, ideally in the Healthcare and Lifescience industry : Candidate should hold a Bachelors degree in a computer system, engineer or Technical graduation. 6+ years of working experience in Labware LIMS, Web Services (REST & SOAP) Proficient in all technical aspects of Interfaces development (SAP), LIMS Basics, preferably Labware LIMS, Subroutines, Instrument interfaces. Good knowledge on the Labware databases. Work on the backlogs, fixing the bugs, and working on the change requests. Work experience on the Labware Migration projects. Very good technical understanding and hands on experience with software development projects. Proficient in usage of processes such as change control, version control, release management, service management and the related tools like JIRA, HPSM, GEAR, source code repositories. Excellent knowledge of GMP in the context of electronic systems. Experience in international manufacturing environment, ideally in the Healthcare and Lifescience industry Candidate should hold a Bachelors degree in a computer system, engineer or Technical graduation. 6+ years of working experience in Labware LIMS, Web Services (REST & SOAP) Proficient in all technical aspects of Interfaces development (SAP), LIMS Basics, preferably Labware LIMS, Subroutines, Instrument interfaces. Good knowledge on the Labware databases. Work on the backlogs, fixing the bugs, and working on the change requests. Work experience on the Labware Migration projects. Very good technical understanding and hands on experience with software development projects. Proficient in usage of processes such as change control, version control, release management, service management and the related tools like JIRA, HPSM, GEAR, source code repositories. Excellent knowledge of GMP in the context of electronic systems. Experience in international manufacturing environment, ideally in the Healthcare and Lifescience industry

Support Specialist at N Consulting Ltd Job Title: Support Specialist Eagle Platform (Portfolio Management) Location: Riyadh, Saudi Arabia Type: Full-time / Contract Industry: Banking / Investment Management / FinTech Experience Required: 5+ years We are seeking a highly skilled Support Specialist with hands-on experience working on BNY Mellon s Eagle Investment Systems , particularly the Eagle STAR, PACE, and ACCESS modules used for portfolio accounting, data management, and performance reporting . The ideal candidate will have supported the platform in banking or asset management environments, preferably with experience at Bank of America , BNY Mellon , or institutions using Eagle for middle- and back-office operations . Key Responsibilities: Provide day-to-day technical and functional support for the Eagle Platform including STAR, PACE, and Performance modules Troubleshoot and resolve user issues related to portfolio accounting, performance calculation, and reporting Act as a liaison between business users and technical teams for change requests, data corrections, and custom reports Monitor batch jobs, data feeds (security, pricing, transaction data), and system interfaces Work closely with front-office, middle-office, and operations teams to ensure accurate data processing and reporting Manage SLA-driven incident resolution and maintain support documentation Support data migrations, upgrades, and new release rollouts of Eagle components Engage in root cause analysis and implement preventive measures Required Skills and Experience: 5+ years of experience in financial systems support, with a strong focus on Eagle Investment Systems Strong knowledge of portfolio management processes , NAV calculations , and financial instruments (equities, fixed income, derivatives) Prior work experience in Bank of America , BNY Mellon , or with asset managers using Eagle is highly preferred Proficient in SQL , ETL tools , and understanding of data architecture in financial environments Familiarity with upstream/downstream systems such as Bloomberg, Aladdin, or CRD is a plus Strong analytical skills and attention to detail Excellent communication skills in English (Arabic is a plus) Preferred Qualifications: Bachelor s degree in Computer Science, Finance, or related field ITIL Foundation or similar certification in service management Prior experience working in a banking or asset management firm in the GCC is a bonus

Company Description As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients most valued asset-management partner. With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether youre producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we re looking for unique voices to help lead us forward. If you re ready to challenge your limits and build your future, join us. Operations Associate Position Overview: We are looking for a Private Wealth Operations Associate to work in a team that supports multiple Financial Advisors and their clients. This role is responsible for many aspects of client service management, including the administrative, transactional and operational functions within the Private Wealth group. This is an exciting and challenging opportunity that will give qualified candidates exposure to advisors, internal business partners, and many other departments within Bernstein Private Wealth Management. A Private Wealth Operations Associate will: Partner with Financial Advisors and their Client Service Associates to execute the operational needs of the practice, such as performance reporting, client/prospect meeting preparation, account maintenance, account valuation, and research requests Partner with Client Service Associates to accomplish a common goal of providing exceptional service Interact and network with senior professionals throughout the firm to fuel career success Ensure accurate and timely completion of responsibilities Training Program: Private Wealth Operations Associates will participate in a comprehensive and robust training program. The customized program will enable Associates to build a foundation of knowledge and develop skills needed to process operational tasks, achieve client service excellence and fuel success as a financial professional. Curriculum will be delivered both in a formal classroom and on the job setting. Qualifications: The ideal candidate should: Postgraduate/Masters degree or equivalent in business, finance or economics with excellence in academics and strong leadership experience. Have 2 to 3 years of industry experience. Be an accomplished team players who seek a rigorous and challenging environment for their career development. Candidates should be detail-oriented with a strong ability to multitask and work under pressure in a fast-paced atmosphere. Possess strong analytical and communication skills (both written and verbal) and an ability to build internal and external relationships. Proficiency in Word and Excel are required. Pune, India

Get to Know the Team: At Grabber Technology Solutions (GTS), we revolutionise the technology experience for every Grabber. Our mission is to empower our team with seamless and solutions that enhance their daily work. We are a diverse group of forward-thinkers committed to creating personalised IT experiences. If youre passionate about customer-centric innovation and technology at Grab, come join us and help shape the future of technology! Get to Know the Role: We are looking for an experienced Senior Configuration Manager to drive the accuracy, integrity, and strategic value of our Configuration Management Database (CMDB). This important individual contributor role will be the primary owner and performer of CMDB operations, ensuring it serves as the definitive source of truth for our IT landscape. You understand configuration management mechanics, including the seamless integration of hardware and software assets within the CMDB framework. You will report to Manager II, IT Service Transition. This role is based in Bangalore. The Critical Tasks You will Perform: Own and maintain the Configuration Management Database (CMDB), ensuring accuracy and completeness by collaborating with cross-functional teams on Configuration Item (CI) identification, documentation, and lifecycle management. Lead and evolve Software Asset Management (SAM) processes, defining inclusive policies, tools, and procedures for licence tracking, compliance, usage, and optimisation. Identify and implement opportunities to streamline and automate Configuration Management processes within the ITSM platform, ensuring seamless integration with core ITSM functions like Change, Incident, Problem, and Release Management. Generate regular reports and KPIs, conduct configuration audits, and support risk assessments to address discrepancies and ensure compliance. Provide expert support for Change Management processes, contributing to accurate and collaborative impact assessments for changes affecting configurations. Stay current with industry trends and emerging technologies, recommending strategic process and tool improvements to enhance Configuration and Asset Management practices. Read more Skills you need What Essential Skills You will Need: Bachelors degree in Computer Science, Information Technology, or a related field 6 to 9 years hands-on experience in IT Operations, Service Management or Configuration Management roles. Deep, hands-on expertise in configuration management principles and practices, including CMDB data modelling, CI lifecycle, relationships and data quality. Track record in defining and implementing Hardware Asset Management (HAM) and Software Asset Management (SAM) processes, policies and tools. Hands-on experience with automated discovery and reconciliation tools and integrating data from multiple IT systems. Demonstrated experience defining and generating reports on KPIs and building data visualisations. Good to have ITIL Expert (v3/v4) certified COBIT 5 Foundation certified Lean/SixSigma certified Read more What we offer About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Read more Life at Grab Life at Grab We care about your well-being at Grab, here are some of the global benefits we offer: We have your back with Term Life Insurance and comprehensive Medical Insurance. With GrabFlex, create a benefits package that suits your needs and aspirations. Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through lifes challenges. What We Stand For at Grab We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. Read more

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Responsibility Engineering degree with 5 to 10 years of experience in application software product development. Exhibit a strong passion for software development and customer delivery. Experience with object oriented programming - C, C#, Net, MVC, WebAPI and SQL. Design, develop, and maintain SQL database schemas and scripts, including views, triggers and stored procedures. Good Knowledge with enterprise software design and architecture. Good communication skills (written and verbal) and ability to work with corporate stakeholders as well and technical experts. Strong skills in understanding business requirements, analysis and implementation. Incorporate business functions into product by getting high level directions from product, customers and cross-functional teams. Requirements Execute in a technology startup environment including activities: green field designs and implementations, build systems, engineering processes, and delivery systems. Participate in and own delivering high quality software with customer focused features. Own or review component level designs. Ensure Agile software engineering best practices are utilized and continuously enhanced. Ensure appropriate unit test coverage for product source. Other Desired Experience Hospitality experience. Relational database and unstructured data experience. User interface design and implementation including HTML5 and rich clients. Experience shipping software in globalized and localized environments. Agile software development project management experience. Exposure to delivering software as a service. .net,c#,SQL

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit www.Agilysys.com. Required Experience : 10-15 years of overall experience in Software Development/Delivery related activities with at-least 5 years of hands-on experience in the Project Management Strong demonstrated capability on the Project management aspects - Product Scope management, Evolving and maintaining the Delivery schedule, Reporting the status to various stakeholders and taking through the delivery into production Experience in handling multiple parallel tracks / projects and meet the required agreed Product Scope / Requirements Delivery management of multiple technology stack involving Cross-platform / Enterprise products Should have good understanding on the SDLC methodologies, preferably Agile / Iterative models Experience in tracking publish project metrics using standard templates, conduct daily/weekly calls with team members from multiple locations (geographies), timely escalation to Stakeholders. Stakeholder relationship (Internal and External) management with excellent communication and analytical skills Understanding on the standard Project tools (like MS Projects, MS Project Server), Version Control tools, Collaboration tools and MS Office tools / integration. Working knowledge of Microsoft Team Foundation Server (TFS) is an added plus Optional Experience : Exposure to Product delivery / Product Management Experience in Web based systems with Microsoft technologies (.NET/C#) / LAMP stack is a plus Proven experience in working in Matrix organizations and managing the cross discipline / indirect reportees Project Management Certified Professional,PMP,project management,Agile

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Mode: Work from Office Brief Description We are looking for an experience lead UX Designer with at least 7-12 years of Product(UX) Design experience. You will collaborate directly with product owners, business stakeholders, UX peers, and feature teams and are responsible for translating business and or feature requirements into a compelling and easy to use customer experiences. Being able to think creatively, empathize with user s needs, and make decisions is crucial. Responsibilities Work through design problems from beginning to end: translating business strategy, research insights, and data into ideas that form disruptive new products and features and improving and simplifying existing workflows. Advocate for user-cantered design and challenge potentially flawed ideas or decision. Come up with innovative and efficient product UI flows system designs. Effectively communicate conceptual ideas, design rationale and the specifics of user-cantered design process to PMs, Engineers QA. Create holistic design solutions that address business, brand, and user requirements. Demonstrate excellence in using experimentation and data-driven design decision-making. Contribute to programs outside of your project and improve overall capability of the design team. Conduct UX training, workshops and contribute to design system. Qualifications Skills Bachelor s degree in graphic design, communication design, human-computer interaction, or related field or equivalent. 7+ years of experience in product design (UX), with at least 2 years in a lead role. Proven experience leading design projects from concept to completion. Strong portfolio showcasing user-centered design solutions. Excellent communication and collaboration skills. Experience with design systems and tools like Figma or Adobe XD. Good understanding of design pattern for designing for desktop and mobile interfaces. Expert in User Interface design principles, UI standards, User research methods, Wireframing hi-fidelity prototyping. Exceptional attention to detail. Other Desired Experience Exposure to Hospitality Industry is greatest plus. UX

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Mode: Work from Office Responsibilities Design data-driven solutions based on analytics, user research, customer observation and internal subject matter expertise. Work with software development, product management, and customers to create user-centered designs in support of our enterprise product. Have a clear understanding of the software development life cycle and UI/UX best practices. Produce diagrams, wireframes, high-fidelity visual design mock-ups and click-through prototypes of complete interactive workflows. Have working knowledge of core usability principles that help drive successful design. Participate in defining, producing and supporting visual guidelines, patterns and toolkits for existing and roadmap products. Present design work to internal and customer stakeholders for review and feedback. Manage work on project deliverable from concept to completion within project timelines. Create and maintain UX design guidelines and documentation. Requirements 1+ years experience designing interfaces for consumer and enterprise level web applications. 1+ years experience with responsive web design (RWD) principles. Ability to convert complex problems into simple visual design solutions. Ability to quickly paper sketch his/her ideas to demonstrate to the stakeholders. Create consistent design patterns and bring new ideas in components. Solid understanding of UI and UX concepts and best practices. Strong visual, interaction and information design skills. Ability to produce interactive prototypes (XD/Sketch is a must). Good Understanding and knowledge of HTML5, CSS3 would be a plus. Online portfolio or samples of work demonstrating strong visual and user experience design skills Ability to work with highly technical teams in a fast-paced environment Excellent people and project management skills and ability work within established brand and scope parameters. Exceptional attention to detail Other Desired Experience Exposure to Hospitality Industry is greatest plus Ux Design

Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Developing and Maintaining Budgets Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives. Leading Food and Beverage Team Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employees concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded. Ensuring Exceptional Customer Service Provides excellent customer service. Responds quickly and proactively to guests concerns. Understands the brands service culture. Drives alignment of all employees, team leaders and managers to the brands service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guests expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. Managing and Conducting Human Resource Activities Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results. Additional Responsibilities Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings. .

PFB Job Details: Work Experience - 5-6years Work Location - Hyderabad Looking for immediate joiners. Proven experience managing AWS infrastructure in enterprise environments. Strong understanding of ITSM and ITIL principles and their practical application. Excellent leadership and team management skills. Effective communication and collaboration abilities. JD : Job Summary: The Cloud Operations Manager is responsible for overseeing the day-to-day operations of an organizations cloud infrastructure and services. This role ensures the cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization. The Cloud Operations Manager will collaborate with cross-functional teams to deliver high-quality services and drive improvements in cloud architecture, automation, and resource optimization. Primary Responsibilities: Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations. Manage incident response, problem resolution, and ensure effective root cause analysis. Implement cloud automation and orchestration processes to streamline operations and improve efficiency. Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met. Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation. Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures. Familiarity with ITIL, DevOps, and Agile methodologies. Strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker). Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration Secondary Responsibilities: Ensure that capacity planning and disaster recovery procedures are in place for cloud infrastructure. Conduct regular backups, failover testing, and ensure business continuity. Maintain detailed documentation for cloud operations, configurations, and processes. Report on cloud usage, incidents, and performance to senior management. Stay up-to-date with the latest cloud technologies and trends. Recommend and implement new tools and technologies to improve cloud infrastructure and operations.

Hi, We have an immediate requirement for Cloud Operations Manager (AWS) with our organization SHI Locuz Enterprise Solutions Pvt Ltd. PFB Job Details: Work Experience - 5-6years Work Location - Hyderabad Looking for immediate joiners. Proven experience managing AWS infrastructure in enterprise environments. Strong understanding of ITSM and ITIL principles and their practical application. Excellent leadership and team management skills. Effective communication and collaboration abilities. JD : Job Summary: The Cloud Operations Manager is responsible for overseeing the day-to-day operations of an organizations cloud infrastructure and services. This role ensures the cloud environments are efficient, secure, scalable, and fully operational to meet the business and technological needs of the organization. The Cloud Operations Manager will collaborate with cross-functional teams to deliver high-quality services and drive improvements in cloud architecture, automation, and resource optimization. Primary Responsibilities: Oversee and manage cloud operations to ensure seamless service delivery and optimized performance. Expertise in managing cloud infrastructure across major platforms (AWS, Azure, GCP). Proven experience in cloud operations, service management, and delivering high-quality cloud services on a scale. Coordinate and collaborate with cross-functional teams to implement best practices in cloud operations. Manage incident response, problem resolution, and ensure effective root cause analysis. Implement cloud automation and orchestration processes to streamline operations and improve efficiency. Monitor cloud performance, security, and compliance, ensuring that SLAs and KPIs are consistently met. Lead and mentor cloud operations teams, fostering a culture of continuous improvement and innovation. Develop and maintain operational documentation, including runbooks, incident reports, and operational procedures. Familiarity with ITIL, DevOps, and Agile methodologies. Strong knowledge of cloud-native technologies, microservices, and containers (e.g., Kubernetes, Docker). Proficiency in scripting languages (e.g., Python, Bash) for automation and orchestration Secondary Responsibilities: Ensure that capacity planning and disaster recovery procedures are in place for cloud infrastructure. Conduct regular backups, failover testing, and ensure business continuity. Maintain detailed documentation for cloud operations, configurations, and processes. Report on cloud usage, incidents, and performance to senior management. Stay up-to-date with the latest cloud technologies and trends. Recommend and implement new tools and technologies to improve cloud infrastructure and operations.

Roles/Responsibilities Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications Provide updates in line with the agreed communications processes Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners Must be able to multitask in a stressful environment Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process Manage the operational support and oversee remediation activities with designated extended managed service providers Performs other work related duties as assigned Working knowledge of relevant technologies (e g , Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc ) Helping to create business aligned support of the Incident Management process Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution Allianz Group is one of the most trusted insurance and asset management companies in the world Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation Join us Lets care for tomorrow

About Company Agilysys is well known for its long heritage of hospitality-focused technology innovation. The Company delivers modular and integrated software solutions and expertise to businesses seeking to maximize Return on Experience (ROE) through hospitality encounters that are both personal and profitable. Over time, customers achieve High Return Hospitality by consistently delighting guests, retaining staff and growing margins. Customers around the world include branded and independent hotels; multi-amenity resort properties; casinos; property, hotel and resort management companies; cruise lines; corporate dining providers; higher education campus dining providers; food service management companies; hospitals; lifestyle communities; senior living facilities; stadiums; and theme parks. The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (I&P) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Mode: Work from Office Responsibilities In a technology startup environment , execute green field designs and implementations, build systems, engineering processes and delivery systems. Participate in and own delivering high quality software with customer focused features. Own or review component level designs. Collaborate with software architect on system level architecture. Collaborate with program management on product features and requirements. Ensure Agile software engineering best practices are utilized and are continuously enhanced. Ensure appropriate unit test coverage for product source. UI Design using HTML and CSS. Incorporating Instructiveness and responsiveness in the design using various JavaScript frameworks. Developing reusable UI Widgets/Controls. Unit Testing the code . Requirements Engineering degree from a reputed college. 5-10 years experience in application software product development. Proficient in Java Script Programming. Hands on experience in Java script frameworks/libraries like, AngularJS or ReactJS or both. Hands on experience in .Net programming. Additional experience in NodeJS, ExpressJS or MongoDB (MEAN stack - MongoDB, ExpressJS, AngularJS & NodeJS) is a major plus. Experience in Unit Testing frameworks like Jasmine, Karma etc. is also a plus. Strong passion for software development and customer delivery. Experience with enterprise software design and architecture. Proven track record of successfully deploying multiple software products and services to market. Strong communication skills (written and verbal) and ability to work with corporate stakeholders as well and technical experts. Experience with customer and scenario focused engineering. Other Desired Experience Hospitality experience. Relational database and unstructured data experience. Experience shipping software in globalized and localized environments. Exposure to delivering software as a service. Javascript,Angularjs,angular

The Agilysys Hospitality Cloud combines core operational systems for property management (PMS), point-of-sale (POS) and Inventory and Procurement (IP) with Experience Enhancers that meaningfully improve interactions for guests and for employees across dimensions such as digital access, mobile convenience, self-service control, personal choice, payment options, service coverage and real-time insights to improve decisions. Core solutions and Experience Enhancers are selectively combined in Hospitality Solution Studios tailored to specific hospitality settings and business needs. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visitAgilysys.com. visit Agilysys.com. Requirement Responsibilty : Proficiency in MongoDB Data Modeling Strong experience with MongoDB Query Index Tuning Experience with MongoDB Sharding Replication Troubleshooting MongoDB bottlenecks State-of-the-art MongoDB performance tuning capabilities Respond to incidents and ability to bring them to closure Ensure that the databases achieve maximum performance and availability Recommend and implement best practice Passion for troubleshooting the toughest problems and propose creative solutions Desired Experience : Hospitality Experience. mongo,Atlas

Roles/Responsibilities. Drive Global Infrastructure technical response to major incidents, establishing command and control through the entire incident lifecycle. Drive collaboration of multiple technology skill sets via technical bridges and use of WAR rooms. Authoritatively and confidently guide Major or potential major incidents to resolution; to make decisions on under pressing circumstances, that may have production impacting implications. Provide updates in line with the agreed communications processes. Build and Develop relationships from both a customer and technical point of view, driving global interaction with stakeholders and partners. Must be able to multitask in a stressful environment. Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process. Manage the operational support and oversee remediation activities with designated extended managed service providers. Performs other work related duties as assigned. Working knowledge of relevant technologies (e.g., Windows and Unix platforms, voice and data networks, LAN/WAN, security infrastructure, etc.). Helping to create business aligned support of the Incident Management process. Experience with the ITSM ticketing tools such as Remedy/Service Now/HPSM for incident/ticket logging, updates & resolution. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Join us. Lets care for tomorrow.

GRC Lead (ITSM) This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What youll do: Definition, design, implementation of end to end ITSM processes Understand the Services, Services Providers, and the Services metrics- SLAs, KPI associated with various process associated from Service management point of view Ensure various process standards and designs are created, updated on periodic basis working closely with the respective Process Owners Analysis of the IT Metrics and draw inferences and come up with Service Improvement plans to improve the performance of IT Drive meetings, interactions with the Process and Services teams and to improve the quality of services, quality of metrics data and the quality of reporting Customize the process documents to suit the customer requirements and landscape Develop/enhance an audit framework which would help auditing to the Core ITSM process to fix gaps and improve Maturity Participate in audits, Services reviews and provide inputs on improving effectiveness of ITSM process Develop SOPs, reporting standards and reporting templates as needed from time to time Work as backup if any support is needed for Incident, Problem, Change, Service Level Management Process Come up with ideas to Optimize, automate tasks/activities to bring in efficiency Independently lead/manage various drives/Activities pertaining to Service Improvements and Operational stability Establish a good working relationship with all the supporting teams and stakeholders What you need to bring: Excellent understanding and 8+ relevance Years experience of working with/implementing ITIL framework- Service Level Management, Incident Management, Problem Management, Change Management, Configuration Management, Continual Service Improvement Knowledge of international standards like ISO20000 / ISO20K At least ITIL 4 Practice Manager certified or above Strong Background of Process Design-IT and Business, Optimization, Audits and documentation Thorough understanding of the IT Metrics and ability to identify/develop KPI which can be effectively used to track IT performance Understanding of Service Design principles Good understanding of IT Applications and Infrastructure domain Ability to Objectively Analyze, Assess, Communicate, and report metrics and Analyze them to draw logical inferences and identify improvements Excellent communications skills - Written, Verbal and Presentation and Process documentation Proficiency of developing process flows using Vision, PowerPoint and reports using excel, Word and tools like SNOW Influencing, negotiation, conflict resolution Candidate should be self-driven and should be able to Lead/manage activities with minimal guidance Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

SAP MM/WM | Gitakshmi Careers | Reinvent Your World SAP MM/WM Job description Were Hiring: SAP MM/WM Consultant Immediate Joiners! With in a 10 days Location: Ahmedabad, Pune Experience: 5 9 Years Were looking for an experienced SAP MM/WM Consultant to join our dynamic team. If you have a solid functional background in SAP MM/WM modules, a minimum of 5 years relevant experience, and can hit the ground running, we want to hear from you! Key Highlights: - Level 1 and 2 SAP MM/WM QM support - Strong consulting and functional experience Configured SAP MM/WM modules, including setting up material master data, procurement processes, and inventory management to optimize operations. Ensured seamless integration of SAP MM with other SAP modules, including SD (Sales and Distribution), PP (Production Planning), FI/CO (Financial Accounting/Controlling), and WM (Warehouse Management). Oversaw end-to-end lifecycle of SAP MM/WM implementation projects, from initial scoping and blueprinting to go-live and post-implementation support, ensuring successful project delivery. - Ability to document solutions, create blueprints, and write Functional Specifications - Minimum 1 end-to-end SAP implementation - Expertise in Procurement, Inventory, External Service Management, and related processes Who are we looking for - Immediate joiners with a proactive mindset - Someone who can work independently and provide solutions to business users - A team player with great communication skills If this sounds like you (or someone you know!), drop me a message or share your profile. Let s connect and discuss how you can be a part of our growing team! Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Google Adwords experience Strong analytical skills Whats great in the job Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Discover our products. What We Offer Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more A full-time position Attractive salary package. 12 days / year, including 6 of your choice. Play any sport with colleagues, the bill is covered. We use cookies to provide you a better user experience on this website.

SAP MM/WM | Gitakshmi Careers | Reinvent Your World SAP MM/WM Job description Were Hiring: SAP MM/WM Consultant Immediate Joiners! With in a 10 days Location: Ahmedabad, Pune Experience: 5 9 Years Were looking for an experienced SAP MM/WM Consultant to join our dynamic team. If you have a solid functional background in SAP MM/WM modules, a minimum of 5 years relevant experience, and can hit the ground running, we want to hear from you! Key Highlights: - Level 1 and 2 SAP MM/WM QM support - Strong consulting and functional experience Configured SAP MM/WM modules, including setting up material master data, procurement processes, and inventory management to optimize operations. Ensured seamless integration of SAP MM with other SAP modules, including SD (Sales and Distribution), PP (Production Planning), FI/CO (Financial Accounting/Controlling), and WM (Warehouse Management). Oversaw end-to-end lifecycle of SAP MM/WM implementation projects, from initial scoping and blueprinting to go-live and post-implementation support, ensuring successful project delivery. - Ability to document solutions, create blueprints, and write Functional Specifications - Minimum 1 end-to-end SAP implementation - Expertise in Procurement, Inventory, External Service Management, and related processes Who are we looking for - Immediate joiners with a proactive mindset - Someone who can work independently and provide solutions to business users - A team player with great communication skills If this sounds like you (or someone you know!), drop me a message or share your profile. Let s connect and discuss how you can be a part of our growing team! Technical Expertise Responsibilities Lead the entire sales cycle Achieve monthly sales objectives Qualify the customer needs Negotiate and contract Master demos of our software Bachelor Degree or Higher Passion for software products Perfect written English Highly creative and autonomous Valid work permit for Belgium Nice to have Experience in writing online content Google Adwords experience Strong analytical skills Whats great in the job Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours No waste of time in enterprise processes, real responsibilities and autonomy Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving company Discover our products. What We Offer Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more A full-time position Attractive salary package. 12 days / year, including 6 of your choice. Play any sport with colleagues, the bill is covered. We use cookies to provide you a better user experience on this website.

Responsibilities & Key Deliverables 1. Creation of Network Blueprint in consultation with RSM, RCCM & ZH Sales & Service 2. Implementation of road map for new distribution models 3. Physical Scouting for parties as per channel expansion plans 4. Awareness of Competition Network movement 5. Review the progress of channel expansion actions state-wise with respective RM/ZH 6. Readiness of channel partners as per Corporate Identity norms of Infra / Manpower / systems etc 7. Ensuring manpower adherence & adequacy at new dealerships 8. Channel Readiness for any upcoming new product launch 9. Rollout of performance-based reward programs with periodic evaluations & scoring 10. Delivering Innovation & Customer Experience which will help enhance brand Mahindra Preferred Industries Education Qualification Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical General Experience 5 years and above Critical Experience System Generated Core Skills Customer Sensitivity Service Orientation Service Management System Generated Secondary Skills Consumer Focus Dealer Relationship Management Service Planning

Job Description: Essential Job Functions: Should be skilled in following: Working experience of Finacle Menu Options (CBS Version 7. 0. 25, UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis Working experience on Service Management/ Ticketing Solutions Working experience as Delivery Lead in similar Project Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .