4243 Service Management Jobs - Page 8

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Service Management Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perfor...

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Strategic Portfolio Management (SPM) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. You will contribute to the success of the project by leveraging your expertise in ServiceNow Strategic Portfolio Management (SPM) and collaborating with the team to deliver ...

Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from arc...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Sr. Developer ITSM Pro Process, Employee Centre Pro & Virtual Agent 5+ years of hands-on experience with ServiceNow integrations. Strong experience with REST/SOAP APIs, JSON/XML, and data transformation. Proficient with Integration Hub, Flow Designer, and MID Server configurations. Knowledge of ITSM, CMDB, and other ServiceNow modules relevant to integrations. Familiarity with OAuth2, Basic Auth, and certificate-based authentication. Experience with external sys...

About The Role The Quality Process Professional establishes and runs the quality process. They have various responsibilities which include architecting, defining and maintaining Quality Management Systems to enable standard way of working, developing and managing process assets (methods, PoVs best practices, enablers) to facilitate delivery and acting as SMEs in areas such as Agile, Service Management, Six Sigma etc. They are responsible for creating and maintaining process metrics baselines and prediction models (account/BU level) to support data driven delivery execution and governance and support creation of estimation models. They will plan and drive external quality certification initia...

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...

Your Role Manage and maintain Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft App-V, and Ivanti Endpoint Manager (LDMS). Oversee application virtualization and deployment processes across Windows 7/10/11 environments. Design and execute task sequences for OS deployment and application rollouts. Plan, schedule, and control the release of new software, patches, and security hotfixes for servers and workstations. Coordinate patch deployment across all end-user devices, ensuring compatibility and compliance. Collaborate with SOE teams to validate patch compatibility and obtain necessary client/security approvals. Your Profile 4 to 6 years of hands-on experience with Microsoft End...

About The Role Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications. 1. Applies scientific methods to analyse and solve software engineering problems. 2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance. 3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers. 4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer s...

Your Role: Lead workshops, gather requirements, and design SAP CS solutions tailored to business needs. Configure and support SAP CS modules including service orders, notifications, warranties, and contracts. Collaborate with technical teams for custom developments and enhancements. Provide end-user training, documentation, and post-go-live support. Your Profile: 6 to 12 years of experience in SAP CS module implementation and support. Strong understanding of service management, equipment master, and warranty processing. Experience in integration with SAP SD, PM, and FI modules. Proven ability to manage full lifecycle SAP projects including blueprinting, testing, and deployment. What youll lo...

Must Have Experience Experienced in implementation of ITOM solution using industry best practices Hands-on development to include creation, configuration and customization of patterns, Discovery Schedules, probe, sensors and Event rules Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using OOB plugins and API methods Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt, Availability Mgmt and Orchestration use cases. Maintain CMDB with accurate information about the IT environment Analyze availability requirements and targets based on business needs and service level agreements (S...

Role & responsibilities Job Title: Service Manager Job Location: Vikhroli - Mumbai Job Type: Permanent / Full Time Payroll: Direct Company Interview: Virtual rounds Key Result Areas: 1. Service Performance 2. Revenue Growth 3. Capability Building 4. Strategic Execution 5. Organizational Imperatives 6. Key Service Metrics 7. Handling and reviewing the Field team 8. AMC REQUISITE QUALIFICATION: Essential: Degree/Diploma in Engineering /Graduate in any field. Preferred: Degree in Engineering (Electronics) with PG in management REQUISITE WORK EXPERIENCE: Essential: 5 years of work experience for Degree in Engineering OR 7 years of work experience for Diploma in Engineering Preferred: Relevant wo...

Do RESPONSIBILITIES Ensure each and every Change is recorded and approved before implementation. Ensure Change are categorized and are approved as per the defined Process based on the Change category Standard, Normal, Expedited, Emergency Convene and chair CAB meetings, circulate the MOM of the CABs Ensure no Unauthorized change is implemented which may potentially impact the Production Ensure Periodical audits in place as per Wipro and Customer process and the close the Audit-gaps in the agreed timelines. Report the Management on the agreed Change KPIs and ensure effective change communication in place Ensure Change implementation done as per the Implementation Plan with no manual errors th...

What youll be doing: Sets the vision for on-prem Directory Services, IDaaS aligned to the defined IDAM strategy. Liaison with directory engineering teams as required to define requirements, build capability and migrate from legacy identity systems. Global Active Directory product management and prioritisation of backlog. Aid definition and implementation of a rigorous global JML process to ensure robust and timely access management. Standardisation of configuration across all deployments, aligned to best practice. Participate in and provide assistance to teams to drive migration from legacy on-prem directory services, as required. To work with the Information Security teams to maximise the s...

Four years Workday experience across Workday HCM including absence, time tracking, recruitment and talent, preferably in a global organization Ability to identify opportunities to extend Workday usage to meet business requirements Strong communication skills Takes ownership of queries and successfully resolve Experience of using ServiceNow or similar service management software Effective team player and experience of working with others to achieve a common goal Excellent organizational skills, attention to detail and confident communicator across all mediums Ability to deliver to deadlines and priorities effectively Experience of improving ways of working and processes Knowledge and experien...

Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feedback on company's as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimization Ensure profitabilit...

Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitabilit...

Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitabilit...

Key Responsibilities: Service Operations Management Lead the end-to-end service operations for inverter installations including troubleshooting, preventive maintenance, and repairs. Develop and implement service protocols, schedules, and quality standards. Ensure timely response and resolution of customer service requests and technical issues. Team Leadership & Coordination Manage, train, and motivate the field service engineers and technicians. Allocate resources effectively to meet service level agreements (SLAs). Coordinate with technical support, spare parts, and warranty teams. Performance Monitoring & Reporting Track key performance indicators (KPIs) such as uptime, mean time to repair...

You will be working with LIXIL INDIA PVT LTD in a full-time hybrid employee assignment role starting from 22 September 2025. **Role Overview:** - Collaborate with team members to achieve project goals - Responsible for planning and executing project tasks - Analyze data and provide insights for decision making **Key Responsibilities:** - Collaborate with cross-functional teams - Plan and execute project tasks within deadlines - Analyze data and present findings to stakeholders - Support in decision-making processes - Continuously improve project processes and workflows **Qualifications Required:** - Bachelor's degree in a related field - Proven experience in project management - Strong analy...

About the Role We are seeking a highly experienced and visionary Global Head Enterprise Applications to lead our enterprise applications strategy, governance, and delivery across the organization. This is a critical global leadership role responsible for ensuring that core applications such as ERP, CRM, HRMS, and other business platforms deliver maximum value, efficiency, and innovation to our business operations. The role requires strong expertise in enterprise systems within a process manufacturing environment, combined with the ability to drive large-scale global transformation initiatives. Key Responsibilities Develop and implement the global applications strategy in alignment with busin...

About The Role Skill required: Tech for Operations - ServiceNow Tools Administration Designation: Infra Managed Service Analyst Qualifications: BE/Any Graduation Years of Experience: 3 to 5 years What would you do? You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operati...

Join us as a Customer Experience API Service Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful Customer Experience API Service Engineer you should have experience with- Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operation...

Join us as a KYC & Onboarding API Service Engineer at Barclays, responsible for supporting the successful delivery of Location Strategy projects to plan, budget, agreed quality and governance standards. you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful Customer Experience API Service Engineer you should have experience with: Purpose of the role To effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimizing disruption to operations. ...

Apart from job satisfaction, we can offer you: HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings We are seeking a proactive and technically skilled IT Operations Engineer to join our dynamic IT team. The ideal candidate will have hands-on experience across L1 to L3 Service Desk operations, NOC, strong knowledge of ITIL practices, and expertise in managing Azure AD, Azure Networking, Azure administration, Automation, Devops, and both Windows and Linux environments. This rol...

HEALTH: - Medical plan for you and your dependents. - Personal Accident Insurance - Life Insurance - Critical illness cover WEALTH: - Salary structure and Flexi basket - Provident fund of 12% - Gratuity scheme YOURSELF: Internal growth and development programs & trainings We are seeking a proactive and technically skilled IT Operations Engineer to join our dynamic IT team. The ideal candidate will have hands-on experience across L1 to L3 Service Desk operations, NOC, strong knowledge of ITIL practices, and expertise in managing Azure AD, Azure Networking, Azure administration, Automation, Devops, and both Windows and Linux environments. This role demands flexibility to work in a 24/7 rotatio...