8448 Service Management Jobs - Page 5

Roles Responsibilities: Design, deploy, and maintain infrastructure on AWS Build and manage CI/CD pipelines using Jenkins and GitHub Actions Containerize applications using Docker and manage workloads on Docker Swarm and Kubernetes Monitor system health using Prometheus, Grafana, and AWS CloudWatch Set up and manage centralized logging using Logstash and OpenSearch Ensure high availability, scalability, and security of applications Troubleshoot production issues and perform root cause analysis Work with developers to optimize application deployment and performance Maintain and optimize databases such as MongoDB, MySQL, and PostgreSQL Required Technical skills: Cloud AWS Strong hands-on exper...

As an EY Global Managed Services - Technology Solution Leader (TSL), you'directly help EY & clients with a highly efficient, optimised and precise deal proposal to transition, manage & transform their business. You will primarily have 3 responsibilities Client Interaction As a trusted advisor, you will harvest requirements from the client and translate these into a solution that meets the objectives and deal principles agreed with the client. You will define the deal scope & overall proposal with close consultation & diligence with the Global Managed Services solution architect. You would do so by leveraging upon your technical knowledge, experience & deep understanding of both - project sco...

Provide L3 support for Cobol, and .NET platform applications, resolving complex technical issues and managing escalations from L2 support teams Monitor application performance and stability, proactively identifying and addressing potential issues Perform root cause analysis for recurring problems and implement long-term solutions Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process Develop and maintain support documentation, including knowledge base articles, runbooks, and technical guides Implement an...

We are looking for a skilled Backend Engineer with strong experience in Go , cloud-native services on AWS , containerization, and distributed messaging systems. The ideal candidate will develop, maintain, and optimize backend services, integrate observability tools, and ensure high performance and reliability of production systems. This role is perfect for someone with a strong backend foundation, cloud experience, and exposure to monitoring and logging systems. Responsibilities Develop and maintain backend services using Go . Build and manage containerized applications using Docker . Work with NATS for messaging and event-driven architecture. Deploy, monitor, and manage services on AWS (Clo...

Required Service Manager. Lead field service, maintenance, client support, SLA compliance, team leadership & operations. Ensure service excellence, technical troubleshooting, client satisfaction and operational efficiency.

SAP Delivery Manager | Gitakshmi Careers | Reinvent Your World SAP Delivery Manager Key Responsibilities Project & Delivery Management Lead and manage end-to-end SAP project delivery (Implementation, Rollout, Support, Upgrades). Ensure project delivery within agreed timelines, scope, quality, and budget. Drive project planning, task assignment, monitoring, and execution. Implement best practices, standards, and methodology for SAP delivery. Team & Resource Management Manage functional/technical SAP teams across modules (MM, SD, FI/CO, PP, ABAP, BASIS, etc.). Allocate resources based on workload and project priorities. Mentor and guide SAP consultants for performance improvement. Stakeholder ...

Designation: Manager India s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organizations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. The team Enterprise technology has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth. Learn more about ET&P Your work p...

Key Responsibilities Primary Focus: Service Mapping: Design and maintain ServiceNow Service Maps to accurately represent business services and their dependencies. Collaborate with application owners and infrastructure teams to define service boundaries and critical components. Continuously refine service maps to reflect changes in the environment and improve accuracy. Troubleshoot mapping issues and optimize discovery logic for performance and reliability. Leverage discovery patterns and probes to enhance service visibility and automation. Discovery: Create and maintain discovery patterns to identify and collect data from various IT devices and systems. Define scan schedules for different ty...

Position Description: Job Summary We are seeking a skilled Application DevOps Consultant with hands-on experience in application CI/CD using Azure DevOps and Salesforce deployment automation This role is focused on application-level DevOps (not infrastructure) and requires strong scripting, automation, and CI/CD expertise, particularly with Salesforce packaging and deployments integrated into Azure DevOps pipelines Key Responsibilities and required skills 3-5 years of experience with Azure DevOps focused on CI/CD for applications (not infrastructure) 3-5 years of experience in Salesforce packaging and deployment integrated via Azure DevOps 2+ years of scripting and automation using PowerShel...

Role Overview: As a Relationship Manager, your main responsibility is to originate NTB prospects through direct sourcing and open market channels. You will be in charge of acquiring customers and advancing their proposal up to the disbursement stage. Additionally, meeting with existing customers to create business opportunities and drive revenue is a crucial aspect of your role. Key Responsibilities: - Cater to businesses with turnover ranging from Rs 100 to 500 crs in Emerging Business, Rs 500 to 1000 crs in Mid Corporate, and Rs 1000 crs & above in Large Corp. Provide various working capital facilities including Overdraft, Cash credit, Dealer Finance, Vendor Finance, Letter of Credit, Bank...

Required: Experience in IVD/MEDICAL machines Responsibilities: Lead service team, ensure customer satisfaction Oversee after sales services, machine maintenance Generate and Analyze performance reports Collaborate with engineering department on projects Travel allowance

Join our digital revolution in NatWest Digital X In everything we do, we work to one aim. To make digital experiences which are effortless and secure. So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter. Job Description Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in India and as such all normal working days must be carried out in India. Join us as an Service Delivery Manager Take on a role with great development potential where you'll be implementing a...

The AF Nirvana role carries end-to-end responsibility for driving club profitability with a target EBITDA margin of 30%, leading membership sales and personal training performance, and ensuring consistent execution of Anytime Fitness brand standards. Required Candidate profile AF Nirvana Gurgaon: Min 20 new memberships per week with at least 50% closing ratio 100% fitness consultations scheduled at POS. Min 20% PT penetration per mont. Min 70% gym 60% PT renewal. Perks and benefits Incentives. Free workout.

Role Overview: As the Manager Improvement & Performance in SL Operate Service Management Service Improvement, your main focus will be on driving the development, implementation, and execution of Proactive Problem Management activities across allocated contracts. You will play a crucial role in supporting the Head of Service Improvement and Service Operations Governance by addressing service delivery issues both internally and in customer meetings. Additionally, your responsibilities will include fostering a motivated and productive work environment, ensuring team competence and capability through hiring, training, and coaching in alignment with the SM strategy and resource planning. Key Resp...

Position Name: ServiceNow Developers Position Type : Full time Job Location:Madhapur,Hyderabad (Timings: 4.30 PM to 1.30 AM IST ) Experience: 6 to 11 yrs Notice Period: max 30 Days Qualification: BE/B.Tech,MCA,M.Tech,M.Sc Key Skills: ServiceNow, ServiceNow Administration Qualifications More than 6 years of experience in the IT industry Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products Experience as a developer is must Engaging presentation style, with the ability to control and manage multiple presentation scenarios Ability to work under pressure and work on multiple campaigns at the same time Must to have a Certif...

Position Description: Multilingual Support Analyst (Dutch) L1.5 & 2 Service Desk role: Job Title: Multilingual Support Analyst (Dutch) L2 Service Desk Location: BLR / CHN Shift: Rotational / CET Hours / 24x7 Experience: 2-4 years (relevant L2 support experience preferred) Language Requirement: Fluency in German and English (written and verbal) Job Summary: We are seeking a proactive and customer-focused Multilingual Support Analyst fluent in Dutch to join our L2 Service Desk team. The role involves providing technical support to end users, troubleshooting and resolving incidents, and ensuring a high level of customer satisfaction. This is an excellent opportunity to work in a dynamic environ...

Application Administrator to provide Level 2 and Level 3 support for critical business applications in the Product Catalogue, CPQ (Configure Price Quote), and Salesforce space. This role involves triaging incoming issues, performing initial analysis, coordinating handoffs, and monitoring application health to ensure seamless operations for our customers and products. Developing, managing, and optimizing digital self-service portals and solutions for business customers Key Responsibilities Incident Management & Triage Act as the first point of contact for application-related issues escalated to L2/L3. Categorise, prioritise, and triage incidents based on impact and urgency. Perform root cause...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day involves collaborating with stakeholders to understand business needs and translating them into functional design solutions. Roles & Responsibilities:- E...

About The Role Project Role : Service Management Lead Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Lead, you will be responsible for overseeing the delivery of various programs, projects, or managed services. Your typical day will ...

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Critical Incident Management Good to have skills : Service Integration and Management (SIAM) Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking an experienced Critical Incident Manager to oversee and lead the management of high-severity incidents, ensuring swift resolution and minimal business impact. The ideal candidate will act as a Subject Matter Expert (SME) in Major Incident Management, possessing strong leadership, communi...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Critical Incident Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will involve supporti...

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like, where youll be supported and inspired by"a collaborative community of colleagues around the world, and where youll be able to reimagine whats possible. Join us and help the worlds leading organizations"unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead continuous improvement initiatives using Lean, Six Sigma, and productivity analysis. Drive IT service management enhancements, focusing on Incident and Problem Management. Implement automation and industrialization to improve ADM delivery efficiency. Analyze project financials (cost/r...

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to fe...

JD for above JC Roles and Responsibilities: - Hands on experience in Atlassian Jira/Confluence and Jira Service Management (JSM) administration from users support requests and user experience point of view. - Closely monitor the users support requests and find the improvement areas including automation opportunities. - Reduce the time required to complete the users support requests. - Streamlining the users on-boarding process including reducing the time to onboard and toil. - Closely work with the team to improve the user experience and drive the initiative to do it including process improvements and automations/engineering. - Automate statistics for Jira/Confluence and JSM usage including ...

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert req...