8448 Service Management Jobs - Page 9

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1.2+ years of experience in US Retirement Services domain ?? Defined Contributions ?? Handling Third Party Administrative queries2.Experience in TPA??s management ?? providing services related to general query to their Groups, coordinating with internal business teams, escalation management, part of the team managing relationship with specific Third-Party Administrator, RM??sYou would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Define...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1.4+ years of experience in US Retirement Services or Financial Services Analytics 2.Understanding of ERISA compliance and retirement plan operations3.Strong understanding of retirement plan types (401k, 403b & 457b) and applicable regulations (ERISA, IRS, etc.)You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan ImplementationProcess of inputting, updating, or mana...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 2+ years of experience in US Retirement Services domain ?? Defined Contributions -Managing participant level services Experience in Money In processes such as Contributions processing, loan repayments,Indicative data files and manual adjustments, Rollovers contribution, Suspense &You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan ImplementationProcess of inputting...

Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : Microsoft Azure PaaS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education , Summary As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, develo...

Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1 to 2+ years of experience in US Retirement Services domain ?? Defined Contributions - Managing participant level services Experience in Money Out processes such as Inservice withdrawal, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan Implementa...

What You Will Do Build and maintain workflows, playbooks, and automation sequences within Rocketlane . Work with Workflow Architects to translate designs into functional, tested workflows. Support the creation of reusable workflow templates and components for scale. Help document and manage workflow configuration, including logic, triggers, and dependencies. Participate in testing and user acceptance with internal teams and SMEs. Support the rollout of new workflows, including user onboarding and basic troubleshooting. Identify opportunities for simplification, automation, or reusability across workflows. Collaborate with Product, Service Ops, and Customer teams to refine and improve workflo...

Key Responsibilities: Serve as the primary contact for Service Introduction on assigned projects/services, ensuring completion of all required checks. Identify, manage, and escalate risks and issues related to Service Introduction, proposing and tracking mitigation actions with relevant process teams. Collaborate with project managers to confirm that services/applications meet acceptance criteria and required standards, feeding into change management processes. Ensure timely execution and completion of Service Introduction activities, reporting progress and taking proactive corrective actions as needed. Build and maintain effective relationships with internal/external customers and vendor pa...

Key Responsibilities: Lead and manage end-to-end ServiceNow implementations across ITSM, GRC, ITAM, HRSD, or ITOM modules. Conduct requirement-gathering sessions and design scalable, efficient, and compliant ServiceNow solutions. Configure and customize ServiceNow components including forms, workflows, business rules, and integrations. Collaborate with cross-functional teams to ensure seamless integration and data flow across modules. Provide advisory services and thought leadership on platform best practices, governance, and optimization. Drive stakeholder communication, project planning, and risk management. Conduct testing, deployment, and post-implementation support. Mentor and support j...

Experience:12+ years (with at least 5 years in Oracle CC&B & People Management)Flexible to work in European shift to overlap with the Canadian team during that shift Key Skills / Responsibilities: Service Delivery Management of a Utility Account involving Oracle CC&B Experience in managing AMS Support services with a team of near 25 members Strong Utility experience with Oracle CC&B/C2M background Managing the team supporting AMS and Development activities Strong ability in Service Management activities Strong vision and strategic thinking towards technology & modernization, including automation & AI Strong experience in operations and P&L Management Client & Stakeholder managementGovernance...

Responsibilities & Key Deliverables Service Operations Management: Oversee and coordinate all genset service activities in the North East region. Ensure timely and efficient servicing of genset equipment. Develop and implement maintenance schedules and service protocols. Team Leadership: Lead and mentor a team of service engineers and customer service representatives. Provide training and support to team members to enhance technical and customer service skills. Conduct regular performance reviews and set development goals for the team. Customer Care: Serve as the primary point of contact for customer inquiries, complaints, and service requests. Maintain strong relationships with key customer...

Role Purpose Statement The Process Lead- trade execution will be the owner of the Trade Execution process. They will be responsible for designing a best in class process that is compliant and standardized across organization. Main Accountabilities Finalise best in class To Be process design Sign off on config changes, customization and development from a process and functionality standpoint. Identify the right technology is being used for conducting the business process. Monitor and measure the performance of the Trade Execution business process Improve the business process flow on a continual basis utilizing industry leading practices Help Team Leaders setting policies and procedures for th...

As a Field Service Supervisor here at Honeywell, you will lead the Bhubaneshwar SmartCity service/project operations to deliver best in class services to exceed customer expectations and deliver planned financial performance. Develop skills, information and management discipline necessary to deliver services in a timely manner at planned gross margins leveraging HBS tools, processes and best practices. Experience - 10Years WE VALUE 4-5 years of proven experience in project management or field service management Experience in handling government customers /PSUs. Strong business acumen. Bachelor s degree in engineering or a related field. Ability to effectively manage and prioritize multiple p...

Your role and responsibilities: You will be responsible for technical support services towards the clients according to the Support and Maintenance Agreements (SMA). The Nasdaq Marketplace Technology products supported by the global Client Service Management team includes Trading products - matching engine, pre-trade risk; and post trade products - clearing (ccp), post trade risk and central securities depository (csd). The focus for this role is supporting Post-trade products and clients. Own and coordinate client s incidents and ensure that they are monitored, regularly updated, and resolved. Work closely with product and project teams from inception of new enhancements to delivery and lat...

Shift Timing: 6:00 PM - 3:00 AM IST (Night Shift) We at Zuper are looking for a Full-stack Developer for the professional services team who will be responsible for the below mentioned roles and responsibilities. Roles & Responsibilities: Collaborate with the customer experience team to develop custom software solutions using Zuper products as per the project timeline, committed to the customer. Work with the Engineering team and product managers to firm up the custom solutions. Writing clean, functional code on the front- and back-end using a low-code platform. Test software to ensure responsiveness and efficiency. Troubleshoot, debug, and provide resolution within the predefined turnaround ...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the ficial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restauran...

Cprime brings business into a new light illuminating possibilities that once seemed hidden. For more than two decades, we ve partnered with 2,500+ organizations worldwide, including over 300 of the Fortune 500, to help leaders see complexity with new clarity and rewire it into intelligent flow. With 800+ experts across 30 countries, we shine a brighter path toward platform modernization, AI-first operating models, and enterprise transformation that scales with confidence. We help organizations adapt and grow by orchestrating systems, teams, and decisions into harmony. Guided by experience, energized by innovation, and backed by Goldman Sachs and Everstone Capital, Cprime is trusted globally ...

Job Title: Technical Service Desk Analyst Location : Chennai Preferred [BLR Optional] Shift : Rotational Shifts in a 24/7 Support Environment (Flexibility Required) Job Summary: We are seeking a highly motivated and detail-oriented Technical Service Desk Analyst to join our global support team. The ideal candidate will serve as the first point of contact for technical issues, delivering high-quality support to users by following standard operating procedures and ensuring timely resolution or escalation of incidents. Key Responsibilities: Respond to technical support requests via phone, email, or ticketing system in accordance with defined procedures and SLAs Research and diagnose incidents u...

We are looking for a skilled IT Operation Head with 5 to 10 years of experience to lead our team in managing and maintaining the smooth operation of our technology infrastructure. The ideal candidate will have a strong background in IT operations management and excellent leadership skills. Roles and Responsibility Develop and implement comprehensive IT strategies to achieve business objectives. Manage and maintain large-scale technology infrastructure, including servers, networks, and databases. Lead and motivate a team of IT professionals to ensure efficient and effective operations. Collaborate with cross-functional teams to identify and prioritize project requirements. Ensure compliance w...

Role: We are seeking a highly skilled ServiceNow Sr. Developer to lead the design, development, and implementation of ServiceNow solutions within our organization. The ideal candidate should possess a deep understanding of IT Service Management (ITSM) processes, ServiceNow platform capabilities, and have a proven track record of successful implementations. Responsibilities: 1.Lead the architecture and design of ServiceNow solutions based on business requirements. 2.Collaborate with stakeholders to understand and document business processes, requirements, and objectives. 3.Provide expertise in configuring and customizing the ServiceNow platform to meet organizational needs. 4.Design technical...

Meet the Team Splunk, a Cisco company, is committed to building a safer and more resilient digital world. Leading enterprises worldwide rely on our unified security and observability platform to keep their digital systems secure and reliable. While our technology is exceptional, it is our people who make Splunk and Cisco an outstanding career destination and a recognized best place to work. We value your authentic selfyour unique "million data points." Bring your experience, problem-solving skills, passion, and joy to help us innovate and protect. Your Impact As a Senior Incident Commander on the Splunk Rapid Response Team, you will own the end-to-end response to customer-impacting incidents...

Looking to onboard a skilled ServiceNow Architect with 5-10 years of experience to join our team in Bengaluru. The ideal candidate will have expertise in designing and implementing ITSM solutions using ServiceNow. Roles and Responsibility Design and implement ITSM solutions using ServiceNow for clients across various industries. Collaborate with cross-functional teams to identify business requirements and develop technical solutions. Develop and maintain technical documentation for implemented solutions. Provide training and support to end-users on the use of implemented solutions. Troubleshoot and resolve technical issues related to implemented solutions. Ensure compliance with industry sta...

Looking for a skilled ServiceNow FSM professional to join our team at KG Invicta Services (KGiS). The ideal candidate will have experience in the Recruitment / Staffing industry and possess skills in ServiceNow FSM. Roles and Responsibility Manage and implement ServiceNow FSM solutions to meet business requirements. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain technical documentation for ServiceNow FSM implementations. Provide training and support to end-users on ServiceNow FSM tools and features. Troubleshoot and resolve issues related to ServiceNow FSM. Analyze and improve processes to increase efficiency and reduce costs. Jo...

Role Overview: The Head of Service will oversee all aspects of the after-sales service business, including workshop operations, customer service, parts & spares, warranty, staff management, and cost control. This leadership role demands a mix of technical knowledge, people management, process orientation, customer focus, and commercial acumen. Key Responsibilities: 1. Strategy & Planning: - Define and execute the service business plan in alignment with dealership/OEM targets. - Forecast demand, capacity planning, and resource allocation. - Analyze service performance metrics and drive improvements. - Develop pricing, discount, and campaign strategies for service jobs and accessories. 2. Work...

job Title: Problem Manager Service Management Job Summary: The Problem Manager is responsible for managing the lifecycle of all problems within the IT environment. This role focuses on identifying root causes of incidents, preventing recurrence, and minimizing the impact of unavoidable issues. Operating within the ITIL framework, the Problem Manager ensures service stability and continuous improvement. Key Responsibilities: Problem Identification & Analysis Detect and log problems from incident trends and service disruptions. Perform root cause analysis (RCA) and identify permanent solutions. Maintain accurate records of problems and known errors. Resolution & Prevention Develop and implemen...

Job Title: Change Manager Service Management Job Summary: The Change Manager is responsible for overseeing and facilitating organizational changes within the IT Service Management (ITSM) framework. This role ensures that changes to services and infrastructure are managed efficiently, with minimal disruption to operations, and maximum benefit to the organization. Key Responsibilities: Change Strategy & Planning Develop and implement change management strategies aligned with business goals. Create structured change plans using industry-standard methodologies (e.g., ITIL, Prosci). Conduct impact assessments and readiness evaluations. Change Execution Manage Requests for Change (RFCs) and ensure...