8448 Service Management Jobs - Page 7

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the ficial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restauran...

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administrat...

Support & Operations Facilitate employee onboardings and offboardings. Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware. Provide technical support for desktops, laptops, printers, scanners, and other end-user devices. Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests. Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions. Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms. Adhere to SLA, ticket quali...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1 to 2+ years of experience in US Retirement Services domain ?? Defined Contributions - Managing participant level services Experience in Money Out processes such as Inservice withdrawal, Hardship withdrawal determination and payments, Rollover out, Lump Sum Distribution, Required Minimum Distributions. You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, ...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Endpoint Configuration Manager Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applic...

About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure sy...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Excellence Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. Your typical day will invol...

About The Role Project Role : Custom Software Engineer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are aligned with busi...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? 1. 4+ years of experience in US Retirement Services or Financial Services Analytics2. Understanding of ERISA compliance and retirement plan operations3. Strong understanding of retirement plan types (401k, 403b & 457b) and applicable regulations (ERISA, IRS, etc.)You would be part of Retirement services team, Experience in the US retirement industry specifically 401k , 403B, Moneyout, Lumpsum, Defined contribution, Client Service Management, Plan document, Plan ImplementationProcess of inputting, ...

About The Role Project Role : Custom Software Engineer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ServiceNow Human Resource Service Management (HR) Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will design, build, and configure applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams to gather requirements, developing innovative solutions, and ensuring that applications are aligned with bu...

About The Role Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Configuration & Release Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve ...

Application Administrator to provide Level 2 and Level 3 support for critical business applications in the Product Catalogue, CPQ (Configure Price Quote), and Salesforce space. This role involves triaging incoming issues, performing initial analysis, coordinating handoffs, and monitoring application health to ensure seamless operations for our customers and products. Developing, managing, and optimizing digital self-service portals and solutions for business customers Key Responsibilities Incident Management Triage Act as the first point of contact for application-related issues escalated to L2/L3. Categorise, prioritise, and triage incidents based on impact and urgency. Perform root cause a...

Your key responsibilities Technical Excellence Demonstrated ability to analyze and solve complex technology challenges within government sectors. Strong knowledge of current technology trends and strategies to advise clients effectively. Experience in developing and implementing strategic technology transformations. Capable of leveraging consulting frameworks to provide actionable insights and recommendations. Proficiency in engaging with stakeholders to align technology initiatives with business objectives. Skills and attributes To qualify for the role you must have Qualification Engineering/Technology Graduate MBA/equivalent Experience Smart Cities/Tech in Municipal or city or urban entiti...

Your key responsibilities Technical Excellence Demonstrated ability to analyze and solve complex technology challenges within government sectors. Strong knowledge of current technology trends and strategies to advise clients effectively. Experience in developing and implementing strategic technology transformations. Capable of leveraging consulting frameworks to provide actionable insights and recommendations. Proficiency in engaging with stakeholders to align technology initiatives with business objectives. Skills and attributes To qualify for the role you must have Qualification Engineering/Technology Graduate MBA/equivalent Experience Smart Cities/Tech in Municipal or city or urban entiti...

The opportunity Join a dynamic team within the Technology Strategy and Transformation group, part of the Technology Consulting practice. This high-profile role offers the chance to leverage your consulting expertise to foster client relationships and drive impactful IT Service Management (ITSM) initiatives. You will collaborate closely with the EY Technology Strategy and Transformation leadership to enhance our practice in the MENA region. Your responsibilities will include Engaging in EYs Go-To-Market activities Designing solutions that align with client needs Developing proposals and delivering compelling client presentations Overseeing delivery across the full lifecycle of service strateg...

The opportunity Global Operations(GO) Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by Taking care of the complexity of regulatory affairs across multiple jurisdictions Centrally managing the global compliance and reporting activities Controlling the cost of managing compliance across various countries Each client is referred to as an engagement and the GO team is responsible for ensuring the delivery as per the service level agreements. Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together ...

Description Global Compliance and Reporting GO Americas (Senior) Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by Taking care of the complexity of regulatory affairs across multiple jurisdictions Centrally managing the global compliance and reporting activities Controlling the cost of managing compliance across various countries Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. The project ma...

SAP Service Management About The Role : SAP Senior Consultant Required Qualifications: Bachelors degree (or equivalent experience) Preferably Engineering Minimum two E2E Implementation Project along with experience in Support / Roll out / Upgrade Projects 4-9 Yrs. of Relevant experience Professional Mandatory Requirements: Configure Service Orders, Contracts, Billing and Resource Planning Collaborate with business users to translate requirements into solutions Integrate SM with SD, MM, FI, and CS modules Provide issue resolution, enhancements and training Strong experience in SAP CS (Customer Service) or SAP CRM Hands-on experience in Service Order Management Integration experience with Sale...

SAP Service Management About The Role : SAP Senior Consultant Required Qualifications: Bachelors degree (or equivalent experience) Preferably Engineering Minimum two E2E Implementation Project along with experience in Support / Roll out / Upgrade Projects 3-7 Yrs. of Relevant experience Professional Mandatory Requirements: Configure Service Orders, Contracts, Billing and Resource Planning Collaborate with business users to translate requirements into solutions Integrate SM with SD, MM, FI, and CS modules Provide issue resolution, enhancements and training Strong experience in SAP CS (Customer Service) or SAP CRM Hands-on experience in Service Order Management Integration experience with Sale...

Job TitleService Excellence Leader Managed Services Employment TypeFull-Time Experience LevelSenior Manager Role Overview This leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practices, and leading continuous improvement initiatives leveraging Six Sigma, ITIL4, AI, and Automation. Key Responsibilities Process And Service Excellence Define and implement frameworks for service quality and operational excellence. Drive standardization, automation, and optimization across Managed Services. Continuous Improvement Apply Lean & Six Sigma Black Belt methodologies to reduce defects and improve efficiency. Identify opportunities for automation and AI-driven...

The opportunity As a Manager for the EMEIA Tax Center, you will actively work on the finalized deliverables on projects/services in the domain of Indirect Tax / VAT Your key responsibilities Being a central point of contact liaise with your international clients and colleagues with respect to European VAT and VAT compliance. Fully comprehend the scope of each client engagement to identify what is out of scope and thus a "win" or additional work. Capture all out of scope work to your clients and record on Pipeline spreadsheet or direct it to the Process Owner to do so Organizing and coordinating the client serving team during the resolution of any out of scope activities. Monitoring the quali...

The opportunity Guidewire Policy Centre Support with 3 to 6 Yrs Your key responsibilities Contribute in various technical streams of Guidewire implementation project. Manages the integration of Guidewire software with other external systems. Design, modifies and implements Guidewire product suite. Skills and attributes for success Must be flexible to work in shifts (Rotational shifts including Night shifts) Guidewire version 9 technical/functional certification. Hands on experience in Java/J2EE like web services, API integration. Experience in production support activities like queue management, plug-in related issues, batch file generations. Experience with tools like Service-now, JIRA, soa...

Job Title: Service Excellence Leader Managed Services Employment Type Full-Time Experience Level Manager/ Senior Manager Role Overview We are hiring multiple Process/Service Excellence Leaders (4) to drive operational excellence across Managed Services engagements in specialized domains TechOps (1) Risk Financial Crime (1) & Compliance (1) Cyber Services (1) These leaders will be responsible for ensuring delivery quality, adherence to SLAs, embedding best practices, and leading continuous improvement initiatives leveraging Six Sigma, ITIL4, AI, and Automation. Key Responsibilities Process And Service Excellence Define and implement frameworks for service quality and operational excellence. D...

Description - External Global Compliance and Reporting GO Americas (Senior) Job description Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by Taking care of the complexity of regulatory affairs across multiple jurisdictions Centrally managing the global compliance and reporting activities Controlling the cost of managing compliance across various countries Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client e...

The opportunity As a Manager for the EMEIA Tax Center, you will actively work on the finalized deliverables on projects/services in the domain of Indirect Tax / VAT Your key responsibilities Being a central point of contact liaise with your international clients and colleagues with respect to European VAT and VAT compliance. Fully comprehend the scope of each client engagement to identify what is out of scope and thus a "win" or additional work. Capture all out of scope work to your clients and record on Pipeline spreadsheet or direct it to the Process Owner to do so Organizing and coordinating the client serving team during the resolution of any out of scope activities. Monitoring the quali...