8448 Service Management Jobs - Page 6

About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client?¢??s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA?¢??s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client?¢??s network/ server/ system/ storage/ platform/ infrastructure and other equipment?¢??s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe P...

We are looking for a highly skilled and experienced Associate Consultant to join our Business Consulting team in the Risk domain, focusing on TMT (Technology, Media & Entertainment, and Telecommunications) organizations. The ideal candidate will have 3-8 years of experience. Roles and Responsibility Collaborate with clients to understand their business needs and develop tailored solutions. Conduct risk assessments and provide recommendations to mitigate potential risks. Develop and implement effective risk management strategies to ensure compliance with regulatory requirements. Provide expert guidance on risk management best practices to clients. Analyze complex data sets to identify trends ...

JOB SUMMARY Entry level management position that is responsible for the daily operations in the Bar/Lounge. Position directs, trains and assists employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Strengthens the food and beverage/culinary team by assisting in other outlets when needed. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in F...

Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field Rectify defects in vehicles / overhaul aggregates Maintain and handle internet based warranty Ensure implementation of service processes at channel partners Development of secondary channel Feed back on companys as well as competitors products Training of service managers Work out special service support for strategic customers with channel partners Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target Secondary network for spare parts sales Guide channel partners for manpower/facilities/equipment optimisation Ensure profitabilit...

Key job responsibilities include: Master Data Management likes Asset creation/ Capitalization/ Disposition, etc. Performing reconciliation and reporting task like fixed assets reporting. Preparing reports and schedule for audit purposes like ICS, HARP and iGAAP etc. Reconciling of Sub Ledger to General Ledger Supervising Associates to Preparing Tax accounts on regular basis Supervising in preparation of period end fixed assets close &reports Assisting the team lead in dispute and Client query resolution, conducting root cause analysis, follow up etc Supervising associates in marinating assets master creation that takes care of HARP, IAAP & local tax classification Participating in continuous...

Basic/ Essential Qualifications: FIX Protocol - Expect good understanding of FIX 4. 2/4. 4 protocol and proficient in handling client queries related to fix order. Unix - Expect proficient in debugging logs and running unix commands Python - Knows how to write scripts to automate manual task. Yes, this role requires minimum qualification as Graduate. Desirable skillsets/ good to have: FIX Protocol, Unix, Python - Key skills required to do the day-to-day task. Good Communication - Person will directly interact with Client and Traders. He should be able to communicate effectively Ability to handle client request - Should have experience in handling client queries This role will be based out of...

Solution using multiple technologies to address functional needs, and convert design to functional and technical specifications. Provides and/or oversees business application functional support services to meet customer performance, availability, service level agreements and customer satisfaction targets. Ensures adherence to project management, software application development, testing, service management, change management, RCA and other relevant processes, standards, governance and controls Plan and manage medium to large scale, complex, integrated application or platform projects to ensure effective and efficient execution in line with guardrails of scope, timeline, budget and quality. H...

We are looking for a skilled ServiceNow TSOM (Telecom Service Operations Management) Consultant to design, implement, and support telecom service operations using the ServiceNow platform. The role focuses on enabling end-to-end visibility of telecom services, proactive service assurance, and seamless integration with network and OSS tools. Key Responsibilities Implement and configure ServiceNow TSOM modules including Service Service Management (SSM) and Service Aware Event Management (SAEM) Design and maintain service models , CSDM-aligned structures, and telecom service hierarchies Integrate ServiceNow with network monitoring, EMS/NMS, and OSS/BSS systems Configure event management , alerts...

Position Description: Shift: Rotational Shifts in a 24/7 Support Environment (Flexibility Required) Job Summary: We are seeking a highly motivated and detail-oriented Technical Service Desk Analyst to join our global support team. The ideal candidate will serve as the first point of contact for technical issues, delivering high-quality support to users by following standard operating procedures and ensuring timely resolution or escalation of incidents. Key Responsibilities: Respond to technical support requests via phone, email, or ticketing system in accordance with defined procedures and SLAs. Research and diagnose incidents using available tools and knowledge bases to resolve hardware, so...

ServiceNow Business Analyst and Tester The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role requires you to work closely with team members, stakeholders, and end users to evaluate our processes and systems, focusing on data-driven changes and technical implementations. In addition to analytics duties, the postholder would provide application support, system configuration, delivery, testing and documentation services. The applicant will need to have hands-on experience of designing and configuring solutions, writing, and taking this through the test and dep...

What will your role look like Act as an L3 Support Engineer for Mendix applications, handling production incidents, major escalations, and critical issues. Perform root cause analysis (RCA) and implement permanent fixes to prevent recurring incidents. Troubleshoot and optimize Mendix components, including microflows, nanoflows, domain models, security configurations, and integrations. Support Mendix Cloud and Private Cloud environments, including deployments and production releases. Work closely with L1/L2 support teams, developers, and infrastructure teams to ensure seamless issue resolution. Manage data fixes, database-related issues, and performance tuning activities. Monitor application ...

Step into a role of Workforce Management Analyst, where you will take responsibility for client service and operational execution task. You must take responsibility for controlling risk and enhancing controls in connection to your job and areas of responsibility in accordance with rules and regulations. You may be assessed on key critical skills relevant for success in role such as: Real-time performance & service management: Deliver high-quality real-time analysis, KPI reporting, and insights to optimize call center performance, improve customer service, and support leadership decision-making. Operational coordination & stakeholder management: Act as the central point of contact during busi...

To support our new platform, we understand that a wide range of skills are necessary and those skills can only be satisfied through a self-organized and highly cohesive team Our goal is to apply high degree of engineering to dramatically bring down manual processing of production support and service management This means we need talents who are passionate with engineering, but love to learn and collaborate with their peers continually, to ensure the team is constantly evolving together A role should not define you, therefore we prefer to work with people that have well-honed skills, experience and knowledge in varying specialisms That is hard to portray in a job description, so we have liste...

Join Barclays as an Unix Infrastructure Engineer role, where to effectively monitor and maintain the bank s critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: RHCE / RHCSA Certified Linux engineer 7 to 10 years of experience in system administration Willing to work in 24/7 rotational shifts Knowledge of scripting and automation Knowledge of ITIL process Some other highly valued skills may include below: Dev-Ops awareness Scripting /Python Ansible awareness Vxvm/VCS awareness. You may be assessed...

Experience : Minimum 5 years Description :Looking for a ServiceNow Lead with proven expertise in Field Service Management (FSM) and HR Service Delivery (HRSD). The role involves leading implementations, designing solutions, managing integrations, and guiding teams. Requirements :5+ years of ServiceNow experienceStrong hands-on FSM & HRSD implementation skills Knowledge of scripting (JavaScript, Glide) & integrations (REST/SOAP)ServiceNow certifications preferred Excellent leadership & communication skills

Skill Set: ServiceNow CMDB and Integration Development Experience Strong hands-on experience in CMDB modeling, discovery, and third-party system integrations. Position 2: Skill Set: ServiceNow with IRM (Integrated Risk Management) Expertise in ServiceNow IRM modules, Policy and Compliance, Risk Management, and Audit Management. Position 3: Skill Set: ServiceNow with ITSM, ITOM, ITAM, BCM, Now Mobile, and Portal Development Deep understanding of ServiceNow modules like IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), Business Continuity Management (BCM), and Mobile & Portal development on ServiceNow platform.

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Program Project Management Good to have skills : Service Delivery Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across va...

We are looking for an experienced profession that combines technical support, software engineering and systems integration. This candidate must exhibit exceptional analytical thinking to become a part of the team that develops integration solutions for enterprise applications with a large, global client base. Requirements: Deep understanding of 3-tiered SaaS support processes At least 5 years of commercial experience working as a .NET Developer Strong knowledge of C#, .NET, Web API and OOP/OOD Experience with HTTP-based integrations Hands-on experience with .NET Core/.NET and RESTful API Cloud software development and container experience (Azure as plus) Self-organized person eager to learn ...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Docker Kubernetes Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in resolving incidents and problems across various busi...

About The Role Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Network Infrastructures Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Support Engineer, you will engage in a dynamic work environment where your primary focus will be o...

About The Role Project Role : Custom Software Engineer Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs. Must have skills : SAP Field Service Management Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Custom Software Engineer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to underst...

About The Role Project Role : Program/Project Management Representativ Project Role Description : Deliver business and technology outcomes for assigned program, project, or contracted service. Leverage standard tools, methodologies and processes to deliver, monitor, and control service level agreements. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Program/Project Management Representative, you will be responsible for delivering business and technology outcomes for assigned programs, projects, or contracted services. A typical day involves leverag...

About The Role Skill required: Business Reporting & Governance - Reporting Analytics Designation: Measurement & Report Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accountability/Scope:?¢Assigned and accountable for specific areas of responsibility/deliverables.?¢May prioritize and oversee activities of others to meet deadlines and quality standards.?¢Assists in the identification, assessment and resolutions of complex issues/problems.?¢Required to assess and resolve non-standard/standard issues/problem largely on own initiative?¢Decides within and available ranges of solutions/practices, which are the most applicable.?¢Makes decisions wi...

The Staff Embedded Software Engineer at Lytx is responsible for making strong contributions to the technical development of our embedded platforms. You will collaborate with hardware, product, server software, tech support and security teams to keep Lytx a leader in the Video Safety Telematics market. Together with the Device Software Team, you will help define the future state of our platform, and work with our cross-functional partners to drive the continued development of our market leading Video Telematics Recorders. Day to Day You will think broadly about our complete integrated platform, starting at manufacturing, through provisioning, vehicle installation, operation and monitoring to ...

About The Role Project Role : Packaged/SaaS Application Engineer Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance. Must have skills : ServiceNow IT Service Management Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure ...