Presales Consultant

Locations: Ahmedabad & Mumbai

About the Company

Motadata is a renowned IT monitoring and management software company that has been transforming how businesses manage their ITOps since its inception. Our vision is to revolutionize the way organizations extract valuable insights from their IT networks. Bootstrapped since inception, Motadata has built up a formidable product suite comprising cutting-edge solutions, empowering enterprises to make informed decisions and optimize their IT infrastructure. As a market leader, we take pride in our ability to collect and analyze data from various sources, in any format, providing a unified view of IT monitoring data. We are customer-centric and continuously strive for excellence, enabling organizations to tackle complex IT challenges with ease. Follow us on LinkedIn and be part of an innovative team. We’re looking for folks who want to join us in unlocking the true potential of IT together!

About the Role

As a Presales Consultant at Motadata, you will collaborate with various departments to develop compelling proposals and solutions for our clients. You will play a pivotal role in understanding client requirements, shaping solutions, and ensuring seamless communication between the sales and delivery teams. The ideal candidate should have a strong technical background, excellent communication skills, and a proven track record of successful presales management.

Responsibilities

• Collaborate with the sales team and Partners to understand customer requirements and propose technical solutions.
• Conduct the discovery call, assessment of requirement and gather technical requirements from customer to tailor the solutions.
• Provide product demonstrations and presentations to potential customers and Partners, both in-person and virtually.
• Collaborate and accomplish sales by providing the required pre-sales technical support.
• Answering technical compliance-related queries, analyzing the gaps, need for customization, analysis of the feasibility of required customization, and customization effort estimation.
• Customer requirement gathering and documentation.
• Prepare the Documentations like Solution Architecture, Technical Proposal, Solution Presentation, SOW, defining the solution USP, Prepare H/w sizing BOM and Software etc.
• Setting up PoC (Proof of Concepts) as per customer requirement.
• Stay updated with industry trends and competitor products to maintain a competitive advantage.
• Assisting the development team in understanding the requirements and defining the scope/statement of work.
• Engage in product training and continuously update knowledge of the company's offerings and associated technologies.
• Improves product marketability by improving product packaging, coordinating new product development / integrating a suitable third-party product/solution.
• Assist in the development of sales strategies and go-to-market plans.
• Collaborate with the product development/ PMG team to relay customer feedback and assist in product improvement.
• Attend industry events, conferences, trade shows etc. to network and generate leads.

Qualifications

• Should have worked with NMS or ITSM solutions (Motadata, Solarwinds, WhatsUpGold, PRTG, Freshworks, ServiceNow, BMC etc.)
• Should have experience in designing solution documents and proposals for NMS tenders.
• Should have basic knowledge of Networking, Server, Application, Cloud, SDN and IOT technology.
• Should have excellent communication and presentation skills both verbal and written.
• At least should have a deep level understanding of any one of the areas of infrastructure from above.
• Should have proven ability to build and maintain customer relationships.
• Should have ability to work collaboratively in a team-oriented environment.
• Should have willingness to travel as needed.

Equal Opportunity Statement

We are committed to diversity and inclusivity in our hiring practices.