326 People Skills Jobs

**Job Description:** As an L1 expert at Uber, your role extends beyond the usual responsibilities to include handling escalations that occur during the day and overseeing daily operations. Your main responsibilities are: - Help new partners join Uber - Provide support to partners by addressing their queries and ensuring a positive experience - Handle escalations and manage difficult conversations - Report the status of operations to the team and assess the effectiveness of the processes in place **Qualifications Required:** - Bachelor's degree with 1-3 years of work experience - Background in customer service is highly preferred - Fluency in Kannada - Strong people skills - Proficiency in Excel **Additional Company Details:** Uber values individuals who possess the following traits: - **Problem Solver:** You approach challenges as opportunities for growth and change. - **Communication:** You excel in communication and can effectively resolve issues with innovative solutions. - **Process Driven:** Your organizational skills drive you to constantly improve efficiency. - **Customer Obsessed:** Providing top-notch service and enhancing Net Promoter Score are your top priorities.,

Role Overview: You will be the face of Uber for the partners visiting the GL, assisting them with their queries and ensuring a world-class experience for every Uber partner. Key Responsibilities: - Help new partners join Uber - Provide support to partners with their queries - Ensure the highest quality of customer support in each interaction - Find the best possible solution for the grievances of the partners Qualifications Required: - Bachelor's degree with 0-2 years of work experience - Background in customer service preferred - Fluent in Kannada - Hustler with good people skills Additional Company Details: N/A,

As a member of the Transfer Agency division at FIS, you will be responsible for Transaction Operations, Processing, and associated functions of mutual funds for various clients. Your role will involve providing service to clients through various channels like Transaction processing, calls & correspondence. The customer support you provide may include Accounts set up, Shareholder data maintenance, liquidation & overall record keeping. **Key Responsibilities:** - Verify and input customer requests to ensure accuracy and completeness, taking appropriate action - Perform quality control activities to maintain high-quality standards - Generate template email or written correspondence to customers as needed - Adhere to all policies, procedures, operational metrics/standards, fund/company policies, and regulatory controls - Identify improvement opportunities to enhance business processes for increased efficiencies and productivity - Guide and mentor peers on less complex processes - Demonstrate excellent customer service skills to enhance customer satisfaction - Utilize strong phone, verbal, and written communication skills, along with active listening - Maintain customer focus and adaptability to different personality types - Exhibit effective people skills and sensitivities when interacting with others - Work effectively both independently and in a team environment **Qualifications Required:** - Excellent communication and interpersonal skills - Good knowledge of Customer Services; Global mindset (Desirable) - Freshers or 1 to 2 years of experience from international calling process - Willingness to work in shift timings from 7:30 PM to 4:30 AM in a Hybrid model - Temporary work from home with flexibility to work in an office environment post office operations resume At FIS, you will have the opportunity to shape the future of fintech with: - A voice in the future of fintech - Continuous learning and development opportunities - Collaborative work environment - Opportunities for giving back - Competitive salary and benefits Please note that FIS is committed to safeguarding the privacy and security of all personal information processed to provide services to clients. For more details on how FIS protects personal information online, refer to the Online Privacy Notice. FIS follows a direct sourcing model for recruitment, and a small portion of hiring is done through recruitment agencies. FIS does not accept resumes from agencies not on the preferred supplier list and is not liable for any fees related to resumes submitted through job postings or employees.,

Role Overview: As a Manager in HR-DIG division, your primary responsibility will be leading digital transformation projects with new age HR skills to ensure high-quality deliverables. You will play a key role in driving the scope, timelines, and budgetary targets of these projects. Additionally, you will be expected to design and execute HR transformation projects that lead to operational efficiencies and enhance employee experience. Your expertise in project management will be crucial for technical evaluation, project tracking, UAT, support, and value realization. Key Responsibilities: - Lead digital transformation projects with a focus on high quality deliverables - Design and execute HR transformation projects to improve operational efficiencies and employee experience - Manage project activities including technical evaluation, project tracking, UAT, support, and value realization - Coordinate application development activities by creating, understanding, and validating Work Breakdown Structure (WBS) and estimated effort for given modules/tasks - Utilize expertise in SAP SuccessFactors Employee Central (EC) module for implementation, approval workflow, custom objects, data reporting, data mapping, data import processes, and integration with various systems - Demonstrate competencies in HR Cloud Applications, IT Platforms, Agile Technology, and Project Management - Utilize strong analytical skills, consultative approach, and internal/external stakeholder management for project success - Showcase excellent people skills, communication, and presentation skills Qualification Required: - Educational Qualification: MBA/PGDM in General/HR/Operations/IT - Certification in HR Analysis, Digital transformation, or HR Operations - 7-10 years of work experience in HR field - Strong understanding of SAP Employee Central (EC) module - Experience working with Medium to Large scale Organizations Please note: Additional details about the company were not provided in the job description.,

Role Overview: As a member of the Compliance & Operational Risk Control (C&ORC) Business Control Assurance team at UBS in Pune or Mumbai, India, you will be responsible for performing Design Effectiveness (DE) and Operating Effectiveness (OE) testing in accordance with internal methodology. Your role will involve maintaining high-quality testing documentation, addressing review points raised through Quality Assurance (QA) review, and escalating any potential testing issues to appropriate teams. Key Responsibilities: - Perform Design Effectiveness (DE) and Operating Effectiveness (OE) testing as per internal methodology to agreed deadlines - Maintain high quality testing documentation - Address and clear any review points raised through Quality Assurance (QA) review in a timely manner - Escalate any potential testing issues / exceptions to appropriate teams and record issues in the issues logs timely and accurately - Support Control Owners, onshore Process Owners, and Operational Risk Controllers in understanding reported control deficiencies and related risks - Provide timely updates to the testing progress status tracker and stream leads - Share and maintain knowledge Qualifications Required: - 3+ years of experience in operational controls, financial reporting controls, or internal control areas (preferably within the financial services industry or professional services firms) - University degree or equivalent qualification (preferably in Accounting, Finance, or similar) - Experience performing tests of controls including SOX specific testing (preferable) - Very good written and spoken English - ACCA/CIA or equivalent audit or accounting qualification would be an asset About UBS: UBS is the world's largest and the only truly global wealth manager, operating through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. With a presence in all major financial centers in more than 50 countries, UBS offers a diverse and inclusive work environment where collaboration and diversity are valued. Join UBS: UBS values its people and is dedicated to providing new challenges, a supportive team, opportunities for growth, and flexible working options. The inclusive culture at UBS fosters collaboration and emphasizes the importance of working together. If you require reasonable accommodation/adjustments throughout the recruitment process, UBS is committed to disability inclusion and encourages you to contact them. Disclaimer / Policy Statements: UBS is an Equal Opportunity Employer that respects and seeks to empower each individual within its workforce. The company supports diverse cultures, perspectives, skills, and experiences to create an inclusive work environment.,

Position's General Duties and Tasks We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust. To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email. Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service Processing and logging incoming chats/emails into the CRM system. Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments. Communicating effectively and professionally with both internal and external customers to resolve questions and issues. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team. Collaborating with management or other team members as appropriate to proactively address service issues and concerns. Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry. Coordinating training and mentoring activities for new team members. Maintaining confidentiality of information. Performing other duties as the need arises. Required Skills for this role include: Candidate should have a minimum of 3-5 years experience in Voice/Chat support that required you to work regularly scheduled shifts. Possesses excellent verbal and written communication skills Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools. 12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product. 12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting. Typing speed of 35 wpm. Ready to work in complete night shifts Any Graduation with English as a compulsory subject. Ability to sit at a desk/remote for extended periods. Proficient with MS Office suites and leading CRM tools such as Salesforce Preferred Skills include: Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims. Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls, including distribution. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get your hands on the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Proven experience as an HR Generalist.Understanding of general human resources policies and procedures Good knowledge of employment/labor laws.Outstanding knowledge of MS Office; HRIS systems.Excellent communication and people skills

As an Assistant Manager with Skrap's Events team, you will play a vital role in overseeing our Zero Waste Events projects. Skrap offers waste management services and zero waste consulting for the events industry, aiming to reduce waste and inspire positive climate action. If you have a background in events, excel at client relationship building, and are passionate about environmental sustainability, this role is tailored for you. **Key Responsibilities:** - **Client Servicing:** Cultivate strong relationships with clients, understanding their needs and delivering exceptional service. - **Project Planning and Execution:** Lead the planning, coordination, and execution of Zero Waste services for events, defining project timelines and managing resources effectively. - **Stakeholder Management:** Collaborate with vendors to ensure ethical and timely project execution, addressing challenges proactively. - **Volunteer and Ground Staff Management:** Coordinate on-site staff and volunteers, ensuring smooth event operations. - **Reporting:** Prepare detailed project reports, expense documentation, and feedback analysis for internal teams and clients to drive continuous improvement. **Qualifications:** - 2 to 4 years of experience in managing client-based projects in the events industry - Strong project management and interpersonal skills - Proactive attitude with leadership abilities and effective communication skills - Organized, process-driven, and thrive in fast-paced on-ground projects - Basic knowledge of design tools like Canva and project management tools like Google Suite and Asana **Location:** This role is based in Mumbai and requires extensive travel within Mumbai and other cities in India. If you are passionate about events, sustainability, and client management, and possess the necessary skills and experience, we encourage you to apply for this exciting opportunity at Skrap.,

As a Growth & Partnership Intern at DavaNinja, you will play a crucial role in expanding the reach of the company by building meaningful partnerships with doctors, clinics, and health & wellness organizations. Your responsibilities will include: - Researching and identifying potential partners in healthcare and wellness - Supporting outreach and relationship building with doctors, clinics, and organizations - Coordinating content collaborations and awareness initiatives with partners - Assisting in offline campaigns and community-building efforts - Working closely with the founders to shape partnership strategy To excel in this role, we are looking for individuals who are excited to work in healthcare and startups, possess excellent communication and people skills, have the confidence to reach out and build connections, show interest in partnerships, growth, and business development, and demonstrate the ability to adapt and learn quickly. Location: Mumbai (hybrid) Stipend: Competitive + strong chance to convert to full-time If you are eager to build a career at the intersection of growth, partnerships, and healthcare, we encourage you to apply now by sending your CV to mohdrehman.khan@davaninja.com with the subject line: Growth & Partnerships Intern [Your Name]. About Company: DavaNinja is a Mumbai-based healthcare platform that aggregates pharmacies under one platform to simplify medicine purchases, providing a one-stop solution for customers. The company has experienced remarkable growth within a year of launch, with 75,000+ app downloads and over 1 Lakh+ visitors to their site searching for medicines. Expanding Horizons: DavaNinja is excited to announce the launch of its Medicine Delivery service, initially serving selected areas including Bandra, Khar, and Santacruz. This strategic expansion, in partnership with expert pharmacies, highlights the company's commitment to offering convenience and accessibility to pharmaceutical products while ensuring the highest quality and reliability of services. At DavaNinja, we are dedicated to revolutionizing the pharmacy market, one prescription at a time.,

POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIE: Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure proper grooming during the office hours Receive, inform, guide visitors including co-ordination with employees Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdated magazines Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower /plant arrangements Co-ordinate with Facility team for event management as and when required . EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required.

Coordinating the sales team by managing schedules, filing important documents and communicating relevant information Ensuring the adequacy of sales-related equipment or material Communication and people skills are required B.tech or BCA

Responsible for custom developments delivery across regions, for Actimize deployed customers. Responsible for Key delivery KPIs: Customer satisfaction, Maintaining Margins Project profitability. Handles customer escalation and provides corrective actions plan Maintain contact and communication with all team members, Program managers, TAM and regional leads and other participants to ensure on time under budget completion of post deployment Custom development Service request to client expectations. Accountable for managing the overall delivery of Customer critical programs including demand rationalization, aiding in Program governance, Project reporting and Stakeholder management, utilization Identify project priority conflicts and report any issues affecting overall project delivery Coordinate with various groups in Actimize across locations to ensure success of the Program Work as a key interface point for business stakeholders, project teams and the GTC team to identify, discuss and resolve any issues related to delivery. Communicate program status to stake holders and executives Plan for project contingencies and anticipate variations that may affect resources, successful implementation Follow the company Code of Ethics ,procedures at all times. Have you got what it takes Bachelor s Degree in Computer Science or related field or equivalent work experience required 11 to 17 years experience in technical program management in Banking and financial world. Excellent customer service and people skills Experience with Onsite and offshore delivery model is must Excellent problem solving skills Ability to meet deadlines Effectively communicate with interpersonal skills Ability to manage multiple projects at one time Ability to work with and to interpret technical information to non-technical individuals Experience working with Waterfall/Agile methodologies You will have an advantage if you also have: Actimize Implementation knowledge Experience in Financial Crime Compliance field Cloud SAAS or Software as a service (SAAS) experience Experience managing large projects Experience managing customer facing

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Front Office Executive Work Dynamics What this job involves: POSITION GOALS To provide receptionist and front office duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. DUTIES AND RESPONSIBILITIES Responsible for handling of incoming and outgoing calls including distribution. Making sure to demonstrate professional and polite responses in telephone responses. Ensure personal preventability and dress in the assigned uniform Receive, inform, guide visitors including co-ordination with employees Responsible for maintaining the telephone registers including call tracking Preparation of database of Client contacts and updating Responsible for maintenance and upkeep of front office Ensure receipt of magazines and newspapers for the building and ensure display of the latest version in the reception as well as removal of the outdate magazines Responsibility for receiving Business Cards requests and ensuring the closure by maintaining the tracker. Ensure compliance of regulations / requirements of JLL management. Provide assistance in general administrative activities Provide assistance to the Service desk as required Contribute to the Monthly Management Report to (Client) Participate in Emergency Evacuation procedures including crisis management and business continuity. Develop the necessary policies and procedures required for all functions within the scope of Reception Responsible for ensuring availability of magazines/ brochures and (Client) directory signage Co-ordinate for flower arrangements Co-ordinate with Facility team for event management Sound like youTo apply, you need to be: EMPLOYEE SPECIFICATIONS KEY COMPETENCIES Experience in Front Desk and Back Office processes is required with strong Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. KEY PERFORMANCE MEASURES See individual Performance Measurement Agreements. Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client) What you can expect from us At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! Location On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.

Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, youll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the receptionadd in the client directory signage, too! Outdated ones, however, should already be out of sight. Anticipating the needs of our clients and guests While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, youll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times. Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, youll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed. Being a JLL brand enforcer Do you believe that first impressions last As the first person that our visitors will see, its important that youre conscious of your professional imagealways feeling confident and looking your best (i.e., sticking to the dress code.) Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, youll need to keep in mind that you follow the companys regulations and requirements. Sound like you To apply you need to be: Skilled on the job You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one were looking for! A client hero Got upbeat and pleasant attitude This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when its time for you to prepare client report. Key Responsibilities Welcome and greet guests warmly upon arrival Handle guest inquiries, requests, and concerns promptly and efficiently Coordinate with various departments to fulfill guest requirements Process check-ins and check-outs (if in hospitality setting) Maintain detailed guest records and preferences Handle reservation modifications and special arrangements Resolve complaints and service recovery situations diplomatically Provide local information and recommendations to guests Ensure all guest communications are handled professionally Support VIP guest arrangements when required Monitor guest satisfaction and implement improvements Qualifications Bachelor's degree in Hospitality Management, Business, or related field preferred Previous experience in customer service or hospitality roles Excellent communication and interpersonal skills Professional appearance and demeanor Problem-solving abilities and attention to detail Ability to remain calm under pressure Computer literacy and knowledge of reservation systems Foreign language proficiency (advantageous) Skills Strong customer service orientation Excellent verbal and written communication Cultural sensitivity and awareness Conflict resolution Time management Team collaboration Basic accounting/cash handling

Mastering the front desk Top-level skills in guest relation is a non-negotiable prerequisite of this role. As the person in charge, youll be responsible in developing the necessary policies and procedures for all reception-related functions. Likewise, part of your to-do list is to make sure that the latest magazines, newspapers and brochures are on display in the receptionadd in the client directory signage, too! Outdated ones, however, should already be out of sight. Anticipating the needs of our clients and guests While you keep the front desk activities on track, you will be the go-to person for all concerns in the reception area. Day in and day out, youll promptly tend to telephone queries and requests, all while maintaining professionalism and politeness at all times. Also part of your scope is to ensure that the front office is neat and organised. On top of handling the booking of the conference rooms, youll also pitch in some help in event-related tasks, such as flower arrangements, for one. This role will also see you participating in emergency evacuation procedures and crisis management when needed. Being a JLL brand enforcer Do you believe that first impressions last As the first person that our visitors will see, its important that youre conscious of your professional imagealways feeling confident and looking your best (i.e., sticking to the dress code.) Your commitment to our brand promise of client service would be befitting, as you will deal with the varying demands of visitors and employees. In all your activities, youll need to keep in mind that you follow the companys regulations and requirements. Sound like you To apply you need to be: Skilled on the job You should be adept in front desk and back office processes with strong admin skills. Familiarity with occupational safety requirements and continuous improvement initiatives is also helpful for you to land this job. And if you can also match these abilities with a computer-savviness, then you might be the one were looking for! A client hero Got upbeat and pleasant attitude This role is the perfect opportunity for you to show off your people skills, which will ease your interactions with different kinds of clients. Your superior organisational skills will also come in handy when its time for you to prepare client report. Key Responsibilities Welcome and greet guests warmly upon arrival Handle guest inquiries, requests, and concerns promptly and efficiently Coordinate with various departments to fulfill guest requirements Process check-ins and check-outs (if in hospitality setting) Maintain detailed guest records and preferences Handle reservation modifications and special arrangements Resolve complaints and service recovery situations diplomatically Provide local information and recommendations to guests Ensure all guest communications are handled professionally Support VIP guest arrangements when required Monitor guest satisfaction and implement improvements Qualifications Bachelor's degree in Hospitality Management, Business, or related field preferred Previous experience in customer service or hospitality roles Excellent communication and interpersonal skills Professional appearance and demeanor Problem-solving abilities and attention to detail Ability to remain calm under pressure Computer literacy and knowledge of reservation systems Foreign language proficiency (advantageous) Skills Strong customer service orientation Excellent verbal and written communication Cultural sensitivity and awareness Conflict resolution Time management Team collaboration Basic accounting/cash handling

Design safety training programs for employees and ensure response to all specific requirements and maintain knowledge of all company safety programs and draft all materials for training programs within required timeframe. Prepare all HSE training program according to required regulations and prepare schedule of all training programs and ensure all employees receive appropriate training and participate in various committee meetings for site. Administer all worker compensation cases for employees and maintain safety regulations in compliance with all local departments and inspect all fire protectionequipments to ensure proper working. To review/update EHS policies. Conduct/participate in OH&S and other safety audits and to follow up with concern till closure of audit observations. To track safety document-controlled procedures and to review and update timely. Coordinate with customers for safety initiatives, safety tickets and observations. Supervise management of all hazardous waste and maintain records of same and ensure compliance to all HSE programs, rules and regulations. To handle team of Site Safety Officers and Fire Marshals Develop and recommend improvements to all Quality Management Systems and develop and implement efficient India operations emergency response plans and ensure adherence to all local and state regulations. Provide support to execution of all India operation emergency response plans and manage all emergency situations and design solutions to all issues and design required business tools and execute all HSE procedures and policies. Monitor all HSE procedures and recommend strategies to avoid incidents/accidents and implement health and safety hazards. Monitor all conservation and protection programs. Manage communication strategies and prepare required newsletters and design and implement an efficient site safety training programs and perform investigation to eliminate all issues. Participate in all site safety committees and analyse all job hazard activities and ensure compliance to all OSHA guidelines and perform audit on all activities. Design, planning and safety requirement for the project Respond to emails, attend corporate meetings, site inspections, conduct safety talks follow up inspections. To prepare and follow OH&S checklists and to train onsite team to maintain. Actively monitoring of Contractors and Sub-contractors for compliance of companys safety policies and procedures To prepare OH&S annual calendar. To conduct frequent internal audit.

The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region. Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant internal clients. Work with the internal Task system to close out tasks to SLA/KPIs Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions. Work with the Client to manage and plan general desks moves (from individual to medium and large office moves). Manage assets addition/removal/orderingof furniture and special equipment. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Organise, schedule and monitor own work transparently within the larger facilities team. Manage local key stakeholders/EAs and suppliers. Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports. Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts Where required supervise moves out of hours Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Skills Previous experience of working in a fast-paced, multi-national environment Experience in a hands-on role working within a MAC, events and/or facilities environment Ability to multitask and work without direct supervision Great analytical skills Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.) Possess excellent written and verbal communication and people skills Proficiency in Outlook desirable but not essential Ability to read and process floor plans/drawings/SpaceView

The MAC Analyst works as part of a larger facilities team within APAC, with its main function in data management, seat allocation and move logistics across the region. Coordinate and track all occupancy changes (desk swap, office layout changes), permanently maintain precise records. Assign desks for new hires in close liaison with relevant internal clients. Work with the internal Task system to close out tasks to SLA/KPIs Communicate clearly and professionally with business stakeholders, handle general internal queries, clarify concerns and identify solutions. Work with the Client to manage and plan general desks moves (from individual to medium and large office moves). Manage assets addition/removal/orderingof furniture and special equipment. Maintain discretion and confidentiality with regards to all discussed MAC plans and dealings. Organise, schedule and monitor own work transparently within the larger facilities team. Manage local key stakeholders/EAs and suppliers. Prepare for/attend MAC meetings and compile specific and accurate MAC statistics/reports. Regularly work with external contractors, e.g., cleaning, AV team, production crews and event hosts Where required supervise moves out of hours Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation. Skills Previous experience of working in a fast-paced, multi-national environment Experience in a hands-on role working within a MAC, events and/or facilities environment Ability to multitask and work without direct supervision Great analytical skills Proficient in MS Office, especially in MS Excel (vlookup, pivot tables etc.) Possess excellent written and verbal communication and people skills Proficiency in Outlook desirable but not essential Ability to read and process floor plans/drawings/SpaceView

Front Office Executive: What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

Front Office Executive: What this job involves: Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout, you will also handle all incoming and, including distribution. Therefore, it is essential to remain professional polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office. Part of your checklist is to get you the latest magazines and newspapers to be displayed in the reception. Being at the heart of the business. Maintaining and updating records and database are also part of your basic daily routine. These include telephone registers, call tracking and client contacts. Much of your time will also be spent on general admin activities and other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. Other responsibilities you will take care of include contributing to the monthly management report for the client and participating in emergency evacuation procedures. On top of these, youll be expected to develop policies and procedures needed for all functions in the reception. As needed, youll also take part in managing conference rooms, events, flower arrangement coordination, and others. Sound like you To apply you need to be: A highly skilled professional You should be a graduate in any discipline and have one to five years experience in front. Desk management or reception. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. If youre familiar with occupational safety requirements matched with strong computer literacy and the ability to manage activities using different systems, then you might be the best fit for this job. A client service champ. A strong customer service focus is a pre-requisite of this job. Do you have unmatched. People skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands An outstanding multitasking talent also provides a perfect complement to your skill set.

remote typeOn-site locationsPune, MH time typeFull time posted onPosted 4 Days Ago job requisition idREQ427273 Front Office Executive Work Dynamics What this job involves: Need a resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office operations. Being at the heart of the business Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated. Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, youll be expected to process bills and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, youll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team. Sound like you? To apply you need to be: A highly skilled professional You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, Apply today! Location On-site Pune, MH Scheduled Weekly Hours 48 Job Tags: . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsPune, MH time typeFull time posted onPosted 4 Days Ago job requisition idREQ427273 Front Office Executive Work Dynamics What this job involves: Need a resource as front office executive with minimum 2 years work experience as a front office executive. Should be from hotel management background or graduate with Pleasing personality with excellent communication skills, good exposure to work on excel and outlook email communication. Serving on the front lines of customer service Are you a people person who can make daily interactions such a breeze? In this role, youll be in charge of one of the busiest places in the officethe front desk. Constantly on the go, youll give our visitors a warm welcome, and guide them and our employees along the way. In other words, you will set the benchmark in giving our company a good first impression. Throughout the day, you will also handle all incoming and outgoing calls and acknowledge and revert to all the email communication coming to the front desk. Therefore, it is essential to remain professional and polite in the way you present yourself, from appearance to behaviour. You will spend each day looking at how you can maintain and improve the front office operations. Being at the heart of the business Much of your time will also be spent on general admin activities, vendor co-ordination and follow ups along with other help desk tasks. Working at JLL, you should constantly keep in mind that you are working in compliance with our regulations. You should be having hand on experience in preparing all the required MIS/management reports in excel and power point format and keeping all the records updated. Other responsibilities you will take care of include handling all the requirements/logistics required for smooth client visit arrangements. On top of these, youll be expected to process bills and invoices on a daily basis and keep records and trackers updated to be shared on regular basis. As needed, youll also be responsible for managing/booking of conference rooms and board rooms, handling office events, flower arrangement coordination, and other arrangements as instructed by the administration team. Sound like you? To apply you need to be: A highly skilled professional You should be from a Hotel Management / Aviation background or a graduate in any discipline with excellent verbal and email communication skills and have two to four years experience in front desk management or Guest relation executive role. Proven experience with continuous improvement initiatives and client reporting is also vital for this role. You need to possess strong customer service drive, proven working experience as a GRE or front desk executive, ensuring basic cleanliness of reception lobby and assisting the facilities team on daily walkthrough round. A client service champ A strong customer service focus is a pre-requisite of this job. Do you have unmatched people skills that can help you ease your interactions with a wide range of client staffregardless of their leveland their demands? An outstanding multitasking talent also provides a perfect complement to your skill set. What we can do for you: At JLL, Apply today! Location On-site Pune, MH Scheduled Weekly Hours 48 Job Tags: . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 3 Days Ago job requisition idREQ419712 ROLE AND RESPONSIBILITIES OVERALL ROLE Client is a fast-paced, collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at client site, obtaining the highest possible standards and practices. Manage the scope of contracts to ensure agreed deliverables are met within the stipulated time. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS To provide Administrative Assistant duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. ROLES AND RESPONSIBILITIES Major Responsibilities Maintaining the calendar on a daily, weekly, and monthly basis to RE Asia FM Manager and supporting RE Team India International and Domestic travel arrangements. Cab arrangements for RE Team Maintain senior leader's agenda and assist in planning appointments, conferences etc. Meeting rooms booking Preparing travel and meeting agenda Sending birthday mails and gifts to staff. Arranging accommodation for Shell employees in STCB location On- boarding Maintaining Distribution list of RE Team India and RE team Asia. Plan and schedule on-site and off-site meetings, conferences, and teleconferences. Preparing Visa invitation letter Preparing expense report, reconciling credit card statements, or submitting billing information. Welcomes guests and clients by greeting them, in person or on the telephone and escorting to office. Usage and administration of departmental credit cards Office Administration Provide general admin support where applicable, i.e complex/large scanning, printing. Preparing and maintaining weekly occupancy report of Shell and contract staffs ( India ). Day to day GID report maintain and update Courier incoming and outgoing management Purchase of RE office supplies and coordination Applying for new GCC and GCC related queries management RE team members concur profile and expenses management Others Coordinate and organize events requested by client. Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report Emergency call support and site attendance is required Participate in emergency evacuation procedures including crisis management and business continuity CANDIDATE SPECIFICATIONKEY SELECTION CRITERIA Ideal Experience Experience in Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required Key Performance Measures Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client) KEY STAKEHOLDERS Senior Leadership Key Real Estate Leaders Location On-site Bengaluru, KA Scheduled Weekly Hours: 0 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

remote typeOn-site locationsBengaluru, KA time typeFull time posted onPosted 3 Days Ago job requisition idREQ419712 ROLE AND RESPONSIBILITIES OVERALL ROLE Client is a fast-paced, collaborative and innovation-driven environment. The requirement is for a mindset that is very hands-on, energetic, helpful and straight forward. Achieve excellence in maintenance service programs at client site, obtaining the highest possible standards and practices. Manage the scope of contracts to ensure agreed deliverables are met within the stipulated time. To provide comprehensive facility management for services to the client, with a focus on continuous improvement. Achievement of the Key Performance Indicators and Service Level Agreements targets. POSITION GOALS To provide Administrative Assistant duties in accordance with company policies, procedures and processes. Achievement of the Key Performance Indicators and Service Level Agreement targets. ROLES AND RESPONSIBILITIES Major Responsibilities Maintaining the calendar on a daily, weekly, and monthly basis to RE Asia FM Manager and supporting RE Team India International and Domestic travel arrangements. Cab arrangements for RE Team Maintain senior leader's agenda and assist in planning appointments, conferences etc. Meeting rooms booking Preparing travel and meeting agenda Sending birthday mails and gifts to staff. Arranging accommodation for Shell employees in STCB location On- boarding Maintaining Distribution list of RE Team India and RE team Asia. Plan and schedule on-site and off-site meetings, conferences, and teleconferences. Preparing Visa invitation letter Preparing expense report, reconciling credit card statements, or submitting billing information. Welcomes guests and clients by greeting them, in person or on the telephone and escorting to office. Usage and administration of departmental credit cards Office Administration Provide general admin support where applicable, i.e complex/large scanning, printing. Preparing and maintaining weekly occupancy report of Shell and contract staffs ( India ). Day to day GID report maintain and update Courier incoming and outgoing management Purchase of RE office supplies and coordination Applying for new GCC and GCC related queries management RE team members concur profile and expenses management Others Coordinate and organize events requested by client. Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report Emergency call support and site attendance is required Participate in emergency evacuation procedures including crisis management and business continuity CANDIDATE SPECIFICATIONKEY SELECTION CRITERIA Ideal Experience Experience in Administration Skills. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required Key Performance Measures Compliance with the Service Level Agreement established between Jones Lang LaSalle and (Client) KEY STAKEHOLDERS Senior Leadership Key Real Estate Leaders Location On-site Bengaluru, KA Scheduled Weekly Hours: 0 . Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.