Operations Manager

Job Description

Position Overview Job Title: Operations Manager, AVP Location: Bangalore, India Role Description Successful candidate will be joining the ORDS team as part of the Reference Data Accelerator (RDA) project as it moves into the BAU stage. This a key regulatory requirement in providing a single obligor view of authorised data to ensure adherence to BSBS239 compliance and is a Mgmt Board objective Primary responsibility will be to provide cRDS data oversight into the RDA model. Operational Reference Data Services (ORDS) function comprises of Client Data, Tax & Regulatory teams (including Instrument Reference Data). The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The ORDS function is focused on driving compliance within operations. The primary focus of this Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations. About The Organization Deutsche Bank’s Operations group provides support for all of DB’s businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centres such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centres in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. We move over EUR 1.6 trillion across the Bank’s platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day. Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent. We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times. About Operations Reference Data Services (ORDS) Operational Reference Data Services (ORDS) function comprises of Client Data, Tax & Regulatory teams (including Instrument Reference Data). The group provides operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive up data standards within the firm. The ORDS function is focused on driving compliance within operations. The primary focus of this is Client data; which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities ORDS CRDS RDA Objectives Legal Entity Creation, Modification, and Clearing Data Quality Exceptions through independent external research, where possible. Remediate all known data issues and gaps to ensure all data is ready for use by various processes built around dbCAR Reduce time to market and increase accuracy for tax and regulatory compliance programs Identify root cause and work towards prioritising strategic improvements to mitigate issues overall Hand-holding the Legal Entity Master process end to end to ensure data quality satisfies consumer expectations and cRDS Standards and Policies Analysing the root cause of any DQ issues and work with the relevant team to resolve the DQ issues. Responsible for ensuring agreed standards and procedures are duly followed with an eye for delivering against the set timelines. Understanding client hierarchy and relationship structures and identification of gaps for proactive remediation on systematic basis Identification, review and remediation of duplicate relationship structures in order to improve reporting accuracy Work closely with SME’s within the larger Client Data Services across locations to obtain required skillsets to have the right level of support required for the end to end Data Remediation Create and agree required KOPs and KPIs around key processes. Manage delivery against agreed timelines and milestones with key Stakeholders / Business Set the stage for measurement of KPI’s and KRI’s and other metrics Record, Track and Report on Risks and Issues Responsibilities And Tasks Evaluating availability of required information and is line with stakeholders requirements Maintain and document data changes Ensuring RDA Business rules are adhered to, refining where required and analysing data inconsistencies Remediating and prioritising cRDS data challenges Experience/skills Your skills and experience 2+ years of experience in investment banking, especially in Client Onboarding / KYC / Client Reference Data function. A proven, high level of analytical and problem solving experience Ability to break down complex situations into easy to understand components Work with DQ tools and SQL Experience in Data Management and Data Analytics Strong and well-developed relationship / stakeholder skills Demonstration of excellent communication skills High motivation and pro-active approach to situations Open minded, able to share information, knowledge and expertise with peers & team members High emphasis on teamwork and leading situations How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.