Operations Manager

• Daily Operations Management

Coordinate and monitor all operational departments (front desk, housekeeping, F&B, maintenance) to guarantee smooth execution and seamless guest flow.

• Staff Leadership & Training

Recruit, onboard, and develop staff; construct schedules and conduct performance reviews; foster morale and a high-service culture.

• Guest Services Oversight

Ensure guest satisfaction by managing check-ins, resolving complaints, collecting feedback, and maintaining quality checks.

• Budget & Financial Control

Manage budgets, control costs and work with finance teams to monitor profitability.

• Policy Compliance & Safety

Enforce health, safety, and hygiene standards; perform regular inspections and audits across departments.

• Cross‑Department Coordination

Align with department heads and other functional teams (e.g., sales, marketing) to ensure cohesive service delivery.

• Process Improvement

Monitor performance data, guest feedback, and operational flows; implement enhancements to elevate efficiency and service quality.

• Acting GM in Absence

Serve as the General Manager’s deputy—stepping in for oversight, stakeholder meetings, and business continuity .

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Paid sick time
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Work Location: In person