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0 years
4 Lacs
vadodara
On-site
Qualification Any Graduate Location Vadodara Salary range up to 40k Experience/Seniority level 1+ Job Time Full Time Requirements / Your Skills Develop and execute strategies to drive app installs, subscriptions, and engagement across iOS and Android Manage App Store Optimization (ASO): keyword research, metadata updates, A/ B testing Plan, launch, and optimize paid user acquisition campaigns (Apple Search Ads, Google Ads, Meta, etc.) Analyze app performance metrics and user behavior to identify growth opportunities Collaborate with product and design teams to improve onboarding, retention, and monetization Research competitors and industry trends to stay ahead
Posted 14 hours ago
15.0 years
0 Lacs
thiruvananthapuram, kerala, india
On-site
Job Title: Solution Azure Architect Experience Range: 15+years Must Have Skills Proven track record in delivering technically sound projects across one or multiple customers within defined standards and guidelines Ability to guide and review technical delivery by internal teams at program level Expertise in resolving architecture issues and owning architecture for applications across multiple technologies for: High-revenue projects Complex projects Large strategic maintenance projects Experience in architecting frameworks, tools, and reusable components relevant to programs Strong skills in publishing and maintaining solution repositories, best practices, and standards Ability to support technical skill building within teams and cultivate domain expertise to optimize solutions Experience in creating architecture onboarding/KT documentation Defining systems and subsystems for programs and creating architecture roadmaps for clients Strategic thinking in defining architectural strategy for programs Understanding clients’ existing business at the program level and identifying opportunities to reduce costs and improve process efficiency Ability to anchor proposal development with unique value propositions and differentiators Conducting demos and arranging technical demonstrations for clients Strong documentation skills in creating and maintaining standards, guidelines, frameworks, tools, and artefacts Good to Have Skills Prior experience in telecommunications domain Experience with developing accelerators or frameworks specific to engagements Exposure to cross-functional solutioning across multiple competency units Familiarity with reusable component libraries and accelerators in large-scale IT environments
Posted 14 hours ago
1.0 years
0 Lacs
gujarat
On-site
Are you fascinated by user behavior, obsessed with conversion funnels, and love turning chaos into growth? At CricHeroes, we’re looking for a curious, analytical, action-oriented generalist who thrives at the intersection of user research, experimentation, and product growth. Who You Are 1–2 years of experience in product, growth, research, or analytics. Curious about why users behave the way they do — not just what they click. Comfortable moving from user interviews to A/B tests to insight decks in a day. Blend empathy of a researcher with the hustle of a growth marketer. See growth as a system, not a hack. Love storytelling as much as data crunching. What You’ll Do User Discovery Talk to users, run surveys/tests, map the Pro upgrade journey. Share clear, actionable insights that inspire product and marketing. Experiments Run A/B, pricing, and messaging tests. Validate what works (and what doesn’t) fast. Insights Analyze behavior patterns, cohorts, funnels. Maintain evolving user personas and journeys. Product & Marketing Influence feature priorities and onboarding flows. Craft user-first messaging and lifecycle campaigns. What You Bring 1–2 years of hands-on experience in research, product, or growth roles. Strong curiosity and empathy – must have. Experience with interviews, surveys, or usability tests. Comfortable with both qualitative and quantitative data. Familiar with tools like GA, Mixpanel, Hotjar, Sheets/SQL is a plus. Interest in behavioral psychology, growth strategy, or retention. Ideal For Early-career professionals ready to wear multiple hats. People who love solving real user problems. Those who believe “build it and they will come” is a myth — and want to understand why they come, or don’t. Why CricHeroes? CricHeroes is the world’s largest cricket network with 40+ million users , empowering grassroots cricketers through the power of data. If you're ready to turn insights into impact — join us. This is your chance to directly impact the growth of a product loved by millions. Work across teams, influence real decisions, and be the voice of our users. You’ll research. You’ll experiment. You’ll help millions fall in love with CricHeroes Pro. Excited to play a key role in our innings? Send your resume to people@cricheroes.in
Posted 14 hours ago
1.0 years
1 - 3 Lacs
surat
On-site
Sure! Here's a professional and comprehensive Job Description (JD) for an HR Executive/Manager in the IT Industry , which you can customize based on your company structure and seniority level: Job Title: Human Resources (HR) Executive / Manager Location: Surat, Udhana Darwaja Job Type: Full-Time Experience Required: 1–3 Years for Executive Industry: Information Technology / Software Development Company: Brainfleck Solutions Job Summary: We are looking for a proactive and dynamic HR professional to join our growing IT team. The candidate will be responsible for managing the end-to-end HR functions including recruitment, onboarding, employee engagement, performance management, policy implementation, and compliance. The ideal candidate should have a deep understanding of the IT industry and be passionate about building a strong and collaborative company culture. Key Responsibilities:Recruitment & Onboarding: Source, screen, and schedule interviews for IT and non-IT roles. Coordinate with hiring managers and technical teams for shortlisting and final selection. Conduct reference checks and manage the full onboarding process. Maintain a talent pipeline for future hiring needs. Employee Engagement & Culture: Plan and execute engagement activities, celebrations, and team-building events. Build a positive and collaborative workplace culture. Conduct regular employee feedback surveys and act on the insights. HR Operations & Compliance: Maintain HR records, attendance, and leave tracking. Ensure adherence to labor laws and company policies. Draft and update HR policies, offer letters, and contracts. Handle exit interviews and full & final settlements. Performance Management: Manage the performance appraisal process. Coordinate regular feedback and evaluation cycles. Assist team leads in setting KPIs/OKRs and tracking team productivity. Learning & Development: Identify training needs in collaboration with team leaders. Organize learning sessions, internal/external workshops, and skill enhancement programs. Requirements: Bachelor’s or Master’s degree in Human Resource Management, Business Administration, or a related field. 1–3 years of HR experience in the IT/software industry (or 4+ years for HR Manager). Strong understanding of tech hiring and organizational structure. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and maintain confidentiality. Proficiency in MS Office, Google Workspace, and HRMS tools. Knowledge of labor laws and HR best practices. Preferred Skills: Familiarity with tools like LinkedIn Recruiter, Naukri, Indeed, or GitHub for sourcing. Understanding of Agile or tech team workflows. What We Offer: Competitive salary package Friendly and transparent work culture Flexible working environment Learning & development support Growth opportunities in a fast-scaling tech team Job Type: Full-time Pay: ₹10,000.00 - ₹25,000.00 per month
Posted 14 hours ago
1.0 years
4 Lacs
ahmedabad
On-site
Position: HR Field Recruiter (Biker Hiring) Location: Ahmedabad & Surat, Gujarat Employment Type: Full-Time CTC: Up to ₹4.5 LPA Experience Required: Minimum 1 Year Education: 10th / 12th Pass Industry: Logistics / Quick Commerce / Retail / FMCG / Warehouse About the Role :- We are urgently looking for experienced and dynamic HR Field Recruiters to manage end-to-end recruitment for delivery bikers and field staff across Ahmedabad and Surat . The ideal candidate will be responsible for on-ground hiring , local sourcing, and building a robust manpower pipeline through field activities. Key Responsibilities :- Source, screen, and recruit delivery riders and other field staff from local markets. Conduct field visits , organize local hiring drives , and engage in door-to-door recruitment. Build and maintain relationships with job consultants, local vendors, training centers, and community groups. Execute on-the-spot interviews , document verification, and onboarding support. Track hiring metrics and provide regular hiring reports to the regional HR team. Ensure timely fulfillment of manpower requirements in line with business targets. Represent the company professionally in the local markets. Coordinate with operations and zonal HR teams to understand daily hiring needs. Key Requirements :- Minimum 1 year of experience in field recruitment (preferably in Quick Commerce, FMCG, Retail, Logistics, or Warehouse sectors). Deep understanding of local geography and candidate availability in Ahmedabad/Surat. Fluency in Gujarati and Hindi is a must. Excellent communication and people skills. Must have own two-wheeler with a valid Driving License. Comfortable with fieldwork and extensive travel within the assigned city. Basic understanding of recruitment databases and documentation processes. Goal-oriented and self-driven attitude. Benefits :- Competitive salary up to ₹4.5 LPA. Travel allowance (if applicable). Opportunity to work with a fast-growing team in a dynamic industry. Career growth and skill development opportunities. Job Types: Full-time, Permanent Work Location: In person
Posted 14 hours ago
1.0 - 2.0 years
1 - 2 Lacs
gāndhīnagar
On-site
Job Title: HR Executive Location: Heptagon Global Services Job Type: Full-time About the Role: We are looking for a dynamic HR Executive to join our team. The ideal candidate will be responsible for managing day-to-day HR operations, ensuring smooth employee lifecycle processes, and supporting administrative tasks. In addition, the candidate will also assist in managing our social media marketing activities to strengthen our employer brand and digital presence. Key Responsibilities: Maintain and update employee records and HR databases. Handle end-to-end recruitment process (sourcing, screening, scheduling, onboarding). Manage employee joining and onboarding formalities. Maintain and track employee leave records and attendance. Execute employee exit process and formalities. Oversee HR administrative work and documentation. Assist in planning and executing social media marketing campaigns. Create and post engaging content across social platforms to support company branding. Requirements: Bachelor’s degree. 1–2 years of experience in HR operations (freshers with strong skills may also apply). Basic knowledge of recruitment, HR processes, and compliance. Good communication and interpersonal skills. Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity with social media platforms and basic marketing skills. Ability to multitask and work in a fast-paced environment. What We Offer: A collaborative and growth-oriented work environment. Exposure to both HR management and digital marketing fields. Opportunities for career development and learning. Job Type: Full-time Pay: ₹10,000.00 - ₹20,000.00 per month Ability to commute/relocate: Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Work Location: In person
Posted 14 hours ago
21.0 years
3 - 5 Lacs
vadodara
Remote
We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities. Why you will love this opportunity as Support Team Leader (Service Desk) at Civica At Civica, we do more than deliver software solutions – we help organisations that support communities to thrive. We are looking for an experienced Support Team Leader (Service Desk) to lead and inspire our frontline support team. As a Support Team Leader (Service Desk), you’ll take ownership of the day-to-day delivery of our frontline support services, ensuring that customers receive exceptional service every time. Lead & Inspire : Manage, coach, and develop Level 1 Support Analysts across their entire career journey (from onboarding to progression) while fostering a high-trust, high-performance culture. Deliver Service Excellence: Manage team schedules and customer cases to make sure queries and escalations are handled quickly and professionally. Champion Knowledge & Improvement: Encourage your team to share and build knowledge, help customers find answers themselves, and make sure more issues are fixed the first time. Empower Growth : Support your team’s professional development through mentoring, PDPs, and skill tracking, while creating pathways for future leaders. Collaborate & Influence : Build strong relationships with peers, stakeholders, and customers, representing the support team in reviews and contributing to wider Civica initiatives. Shape the Future : Use data insights to identify emerging trends, recommend improvements, and play an active role in continuous service enhancement. Requirements In this role, you’ll be responsible for leading our frontline Support Team while ensuring the consistent delivery of high-quality customer support services. Your focus will be split across team leadership, operational delivery, and continuous improvement . Essential skills for excelling in this role: At least 2 years’ experience in a supervisory role within an IT support environment, with the ability to make independent decisions and adapt to changing priorities. Strong leadership skills with the ability to adapt to changing priorities. Excellent customer service skills, with strong listening, written, and verbal communication abilities. Strong interpersonal and relationship-building skills with attention to detail. Experience with IT support case management systems and solid knowledge of service desk concepts. Able to manage multiple work streams in an SLA-driven environment. Commercial awareness and the ability to balance customer needs with business goals. Technical skills: ITIL v3+ Foundation certification (essential). Proficiency with Microsoft Windows and Office. Experience with enterprise software in similar markets to Civica (e.g., Community Care, Education, Health, Housing, Library, or Local Government) is a plus. If you are passionate about customer service, skilled at people leadership, and thrive in an SLA-driven environment, we’d love to hear from you. Benefits Why you'll love working with us. We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: We're all different - and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
Posted 14 hours ago
2.0 - 5.0 years
3 - 7 Lacs
india
On-site
Senior HR cum Admin Executive Company: Bank Benchers (a Unit of 24X7 Moneyworks Consulting Private Limited) Location: Vadodara Website: https://bankbenchers.com Team Size: 25-30 Experience Required: 2-5 years Job Description The HR Generalist and Admin will play a pivotal role in managing HR operations, employee engagement, and administrative tasks, ensuring a seamless and efficient work environment. Key responsibilities include: Key Responsibilities Human Resources Operations Focus on specific HR areas such as payroll management and employee engagement. Assist in the creation, implementation, and management of HR policies and procedures. Maintain employee records and ensure HR databases are updated. Recruitment and Onboarding Manage end-to-end recruitment processes, including screening resumes, scheduling interviews, and conducting background checks. Oversee the onboarding process and ensure proper HR documentation. Compliance and Reporting Ensure adherence to HR compliances, particularly Labour Laws. Generate reports and maintain MIS data. Administrative Functions Oversee administrative operations to support business activities. Handle day-to-day admin-related tasks effectively. Required Skills and Qualifications Educational Background: Postgraduate in HR Operations/MSW HR or equivalent. Core Competencies: Strong English communication skills (written and verbal). Proficiency in MS Word and Excel. Expertise in HR compliance and labour laws. Basic Traits Strong internal customer focus. Quality-driven and proactive mindset. Energetic and confident communicator. Highly committed to delivering results. Work Details Working Hours: 48 hours per week. CTC: ₹3.00 Lakh – ₹7.50 Lakh per annum. Employee Benefits Provident Fund. Gratuity. Earned leave provision as per labour laws. Planned Benefits: Group Health Insurance and Life Insurance. Contact - hr@bankbenchers.co Job Type: Full-time Pay: ₹300,000.00 - ₹750,000.00 per year Benefits: Health insurance Leave encashment Life insurance Paid sick time Provident Fund Application Question(s): Do you have sound knowledge of Central Labour Laws and State Labour Laws? Are you well versed/Expert with Microsoft Office- Word, Excel, Power Point? Have you worked in IT/Banking Industry? Experience: total work: 1 year (Required) Language: English (Preferred) Location: Jetalpur, Vadodara, Gujarat (Required) Work Location: In person
Posted 14 hours ago
3.0 years
0 Lacs
pune, maharashtra, india
On-site
Description Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, personalized, and gets things done. Our goal is make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. At the core of this vision is 'Alexa AI Developer Tech', a close-knit team that’s dedicated to providing software developers with the tools, primitives, and services they need to easily create engaging customer experiences that expand the wealth of information, products and services available on Alexa+. We build and scale Alexa's core infrastructure that powers millions of customer interactions with sub ms latency. Our team owns mission-critical services including developer artifacts storage, experience lifecycle management, and account linking orchestration. Work on distributed systems that directly impact every Alexa experience and developer worldwide, while solving complex engineering challenges at Amazon scale. You will join a growing organization working on top technology using Generative AI and have an enormous opportunity to make an impact on the design, architecture, and implementation of products used every day, by people you know. We’re working hard, having fun, and making history; come join us! Key job responsibilities Responsible for the development and maintenance of key system features that support LLM based experiences. Will work with other team members to collaborate and align on design approaches, prototype new technology and evaluate technical feasibility. Will work in an Agile/Scrum environment to deliver high quality software against tight schedules. Will establish architectural principles, select design patterns and then mentor team members on their appropriate application Deep dive into the end-to-end system architecture and drive long-term alignment with partner teams. Basic Qualifications 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Preferred Qualifications 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Maharashtra Job ID: A3048075
Posted 14 hours ago
0 years
0 - 1 Lacs
gāndhīnagar
On-site
Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, scheduling interviews, and coordinating with hiring managers. Onboarding: Help facilitate the onboarding process for new hires, including preparing welcome kits, conducting orientation sessions, and ensuring proper documentation. Employee Records Management: Maintain and update employee records in compliance with company policies and legal requirements. Training and Development: Assist in organizing training sessions, tracking employee participation, and evaluating training effectiveness. Employee Engagement: Support in organizing employee engagement activities, surveys, and recognition programs to maintain a positive workplace culture. HR Administration: Assist in preparing HR-related reports, handling employee queries, and providing general administrative support to the HR team. Compliance and Policies: Help ensure compliance with labor laws, company policies, and other regulatory requirements. Performance Management Support: Assist in maintaining performance records and tracking employee appraisals and feedback. Miscellaneous Tasks: Perform additional HR-related duties as needed to support the overall functioning of the HR department. Job Types: Full-time, Internship Contract length: 6 months Pay: ₹6,000.00 - ₹10,000.00 per month Work Location: In person
Posted 14 hours ago
2.0 years
3 - 4 Lacs
vapi
On-site
We are seeking an experienced HR Executive with a background in the garment industry to join our team at our Vapi garment factory. The role involves managing payroll, labor compliance, recruitment, and ensuring adherence to brand compliance standards and audit requirements. The ideal candidate should possess strong organizational skills and the ability to work collaboratively to maintain a productive and compliant workforce. Key Responsibilities: Payroll Management: Oversee the accurate and timely processing of payroll. Maintain records of employee hours, leaves, and attendance for wage calculations. Ensure compliance with labor laws and statutory regulations (PF, ESIC, etc.). Labor Management: Manage labor relations and ensure a healthy working environment. Handle grievance resolution and conflict management within the workforce. Coordinate with contractors for labor supply as per production requirements. Compliance and Audits: Ensure adherence to brand compliance requirements, including worker safety, working conditions, and documentation. Prepare for and facilitate external audits by brands and third-party agencies (under consultant guidance) Stay updated on industry standards and implement necessary changes to remain compliant. Recruitment: Identify staffing needs and conduct recruitment drives to onboard skilled workers and staff. Develop job descriptions, screen candidates, and conduct interviews. Oversee onboarding and training programs to ensure smooth integration of new hires. HR Operations and Reporting: Maintain employee records, contracts, and HR-related documentation. Track key HR metrics such as turnover, absenteeism, and employee satisfaction. Provide regular reports to management on workforce status and compliance progress. Qualifications and Skills: Bachelor’s degree in Human Resources, Business Administration, or a related field. 8-10yrs years of HR experience in the garment or manufacturing industry. Strong understanding of labor laws, payroll systems, and compliance standards. Familiarity with factory audit processes for international brands. Excellent interpersonal and communication skills. Proficiency in HR software and MS Office applications. Factory timings: 6 days / week, 9am-630pm Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Leave encashment Experience: HR: 2 years (Preferred) total work: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Posted 14 hours ago
25.0 - 40.0 years
3 - 6 Lacs
himatnagar
On-site
Job Title: HR Manager – Manufacturing Unit Location: Himmatnagar, Gujarat Age Limit: 25 – 40 Years Experience: Minimum 10 Years in HR (Manufacturing Industry Preferred) Language Requirement: Gujarati (Must) Key Responsibilities: Recruitment, selection, and onboarding of employees. Talent management, training & development, performance appraisal. Employee relations, grievance handling, retention & engagement. Policy & procedure implementation in line with Company Act, Factory Act, and Labour Laws . Payroll, compensation & benefits management. Compliance with all statutory & legal requirements. Workforce planning, health & safety, and wellness programs. HR analytics and reporting for management decision-making. Skills & Knowledge Required: Strong HR operations and strategy experience. Excellent knowledge of Labour Law, Factory Act, and Company Act . Proficient in HR software, MS Office, and computer applications. Strong communication, leadership, and conflict-resolution skills. Education: MBA/PGDM in HR or equivalent (preferred). Salary: Competitive, based on experience. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹55,000.00 per month Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Posted 14 hours ago
0 years
3 - 4 Lacs
ahmedabad
On-site
Good Communication skills, good grasping power, Recuritrmrnt expertise, Basic Onboarding Process, strategic thinking, culture awareness, conflict reolution. Manage end-to-end recruitment for shop-floor workers, engineers, supervisors, and back-office roles. Use job portals, social media, campus drives, recruitment agencies, and internal databases to proactively build a talent pipeline. Conduct preliminary interviews, skill evaluations, and coordinate technical assessments with department heads Collaborate with department managers to craft accurate and compelling job descriptions. Develop and execute hiring strategies to meet production ramp-ups, seasonal demand, and new plant expansions. Promote the company as an employer of choice in the manufacturing sector through career fairs, social media, and partnerships with ITIs, polytechnics, and technical colleges. Coordinate seamless onboarding processes, including documentation, induction programs, and compliance checks. Maintain recruitment dashboards, track key hiring metrics (time-to-hire, cost-per-hire, etc.), and present regular reports to leadership. Majority of time spent in office setting with regular visits to the production floor and hiring locations, May require travel to job fairs, or plant locations. Job Type: Full-time Pay: ₹30,000.00 - ₹39,306.42 per month Benefits: Health insurance Work Location: In person
Posted 14 hours ago
0 years
4 Lacs
surat
On-site
Role : Customer Relationship Executive Location : Surat Preferred Immediate Joiners – Max 15 Days Key Responsibilities: Handle customer queries and concerns via phone, email & Chat. Manage customer subscriptions – onboarding, renewals, and support. Maintain accurate customer records, feedback, and issue logs using Excel/Google Sheets . Generate daily/weekly reports related to customer interactions and subscription performance. Coordinate with internal departments (Operations, Sales, etc.) for smooth issue resolution. Support in backend tasks for the daily operations of company’s subscription/daily segment . Report early to the office if required, as per operational needs related to daily order cycles. Required Skills & Qualifications: Good Excel knowledge – basic formulas, data entry, and report preparation. Strong communication and problem-solving skills. Detail-oriented and organized with a customer-first attitude. Fresher candidates welcome with a willingness to learn and work in a fast-paced environment. Must be comfortable with early reporting schedules as per business needs. Additional Notes: This is a purely in-office role . No field visits or travel involved. Job Type: Permanent Pay: Up to ₹400,000.00 per year Work Location: In person Speak with the employer +91 8980441000
Posted 14 hours ago
8.0 - 10.0 years
7 - 9 Lacs
vapi
On-site
Job Title: HR Manager Company: Fabcott Textiles Pvt. Ltd. Location: Vapi, Gujarat Experience: 8–10 Years Industry: Garment & Textile Job Summary: Fabcott Textiles Pvt. Ltd., a reputed name in the garment and textile industry , is seeking a seasoned HR Manager to lead and manage the human resources function at our Vapi facility. The ideal candidate should have 8–10 years of HR experience , preferably in a manufacturing or garment industry setup, with strong expertise in HR operations, compliance, recruitment, employee engagement, and factory workforce management. Key Responsibilities: Oversee end-to-end HR operations including recruitment, onboarding, payroll, attendance, and employee lifecycle management. Plan, acquire, and execute manpower requirements (staff and contractual employees) as per production needs. Manage and monitor statutory compliances such as PF, ESIC, Bonus, Gratuity, Factory Act, and Labour Laws. Maintain and update employee records, HRMS systems, and compliance registers . Ensure timely payroll processing in coordination with accounts and finance teams. Drive employee engagement initiatives , performance reviews, and grievance redressal. Coordinate with department heads for manpower planning, training, and development . Handle disciplinary procedures, legal notices, and ensure factory compliance with audits and inspections. Implement and monitor HR policies and SOPs in line with organizational goals. Build a positive, productive, and ethical work environment across departments. Required Skills & Qualifications: Bachelor’s or Master’s degree in Human Resource Management, Industrial Relations, or a related field . 8–10 years of relevant HR experience , preferably in a garment/textile manufacturing unit . Strong knowledge of labour laws, compliance, and factory HR operations . Excellent leadership, people management, and conflict resolution skills. Proficient in MS Office, HR software/HRMS, and statutory reporting tools . Ability to work independently, with a hands-on approach in a fast-paced, factory environment. Strong communication skills in Hindi, English, and Gujarati (preferred for local operations). Benefits: Professional growth in the structured environment of the garment manufacturing industry Supportive management and ethical work culture Job Type: Full-time Pay: ₹60,000.00 - ₹75,000.00 per month Experience: Human resources: 5 years (Required) Work Location: In person
Posted 14 hours ago
1.0 years
1 - 1 Lacs
vapi
On-site
We are seeking a proactive and detail-oriented Admin cum HR Executive to manage day-to-day administration and human resource operations in our Chartered Accountancy firm. The role requires strong organizational skills, ability to multitask, and effective communication to support the firm’s smooth functioning. The individual will be responsible for office administration, HR processes, team coordination, and supporting partners/senior staff in managing operations. Key Responsibilities:Human Resource Management Handle end-to-end recruitment: drafting job descriptions, sourcing candidates, scheduling interviews, onboarding & induction. Maintain employee records, attendance, and leave management system. Draft HR policies, manuals, and ensure compliance with statutory requirements (PF, ESIC, Gratuity, etc.). Support employee engagement, training coordination, and performance appraisal process. Address employee queries, grievances, and act as the point of contact for HR-related matters. Administrative Management Manage overall office operations, including vendor coordination, office supplies, housekeeping, and maintenance. Handle documentation, filing systems (digital & physical), and ensure confidentiality of client/employee records. Coordinate client meetings, travel bookings, and calendar management for partners. Support in drafting official communications, notices, and maintaining internal databases. Oversee compliance with office policies, security, and safety protocols. Coordination & Support Assist partners and teams with project tracking, task delegation, and follow-ups. Ensure smooth communication between management and employees. Support billing & collection follow-up process in coordination with accounts/admin team Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Education: Bachelor's (Required) Experience: working: 1 year (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person
Posted 14 hours ago
0 years
4 Lacs
rājkot
On-site
Designation : Business Development Executive Location : Rajkot Company : TQV Private Limited Experience : Freshers & early professionals required Employment Type : 09:30 to 06:30, Monday to Saturday Basic CTC : 4.5 LPA Contact Us : +91 94085 00512 ----------------------------------------------------------------------------------------- What You’ll Do: 1. Work with Cold Leads – You’ll be provided with pre-generated leads from our internal database. 2. Research & Engage – Understand the lead’s background, business type, and needs. Initiate communication and gradually warm up the lead. 3. Lead Conversion – Build rapport, follow up consistently, and convert cold leads into successful deals. 4. Post-Closure Process – Handle client onboarding and ensure smooth coordination post-deal closure. ----------------------------------------------------------------------------------------- What You’ll Learn: 1. Direct Exposure to Business Leaders – Interact with founders and decision-makers from MSMEs and SMEs across India. 2. Pan-India Business Insights – Learn how different businesses operate, scale, and manage real-world challenges. 3. Real-World Networking – Meet our clients face-to-face during our Annual National Business Meet, where hundreds of entrepreneurs gather—an opportunity to build a powerful professional network. ----------------------------------------------------------------------------------------- Who Should Apply? Someone with a learner's mindset. Comfortable with client interaction and follow-ups. Interested in sales, business growth, and working closely with Indian entrepreneurs. Wants to build a career in business development, client servicing, or eventually become a founder. Job Type: Full-time Pay: Up to ₹450,000.00 per year Application Question(s): Can you communicate in English fluently? Work Location: In person
Posted 14 hours ago
3.0 years
0 Lacs
uttar pradesh
Remote
DESCRIPTION Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, process optimization and execution of scalable and robust operational mechanisms, to join the GO-AI Demand Planning team. In this position you will be responsible for supporting our sites to build complex resource management processes for the rapidly expanding GO-AI business. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites. The GO-AI Demand planning team is looking for a curious, resourceful, and experienced Demand Planners to join our team of Program Managers and analysts. Our mission is to ensure our customers have the right support at the right time to confidently and effectively grow their business through Amazon. Key job responsibilities Key responsibilities include: 1. Work closely with various stakeholders, including customer, operations and analytics teams to understand the demand patterns for short-term and long-term horizons across GO-AI programs. 2. Develop capacity planning models at multiple levels of aggregation for varied time horizons (short/med/long term) basis various programs demand forecast. Coordinate cross-functional research initiatives to reconcile significant variances, refine the forecast model to reflect updated assumptions and reduce forecast model variance. 3. Own the design, development, and maintenance of ongoing metrics, reports, analyses, dashboards, etc. using automation tools to drive key business decisions. Ensure data accuracy by validating data for new and existing tools. Learn and understand a broad range of Amazon’s data resources and know how, when, and which to use and which not to use. 4. Promote process improvement and standardization across all sites in the network. Identify, develop, manage, and execute analyses to uncover areas of opportunity, present written business recommendations and drive solutions that will help shape the direction of the business. 5. Proficiency in one or more industry analytics visualization tools (e.g. Excel, Tableau/Quicksight/MicroStrategy/PowerBI) and statistical modeling to deliver actionable insights to stakeholder About the team The Global Operations – Artificial Intelligence (GO-AI) team is an initiative, which remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. BASIC QUALIFICATIONS 3+ years of program or project management experience Bachelor's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Knowledge of SQL PREFERRED QUALIFICATIONS Master's degree or above in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field Professional experience of 3 years and above in Data analytics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
1.0 years
1 - 3 Lacs
noida
Remote
Job Title: Business Development Executive (IT & SaaS Products) Location: On-site Experience: 1–3 Years Company: FineSoft Technologies About Us FineSoft Technologies is a forward-thinking software company specializing in cutting-edge SaaS solutions designed for internet service providers and businesses. Our flagship products include ISPMate, an all-in-one ISP management platform featuring integrated Radius and CRM functionalities, and Quick Message, a powerful and user-friendly bulk SMS service built to streamline business communication. Role Overview We are seeking an enthusiastic and technical Sales Executive/Business Development Executive to drive growth for our IT and SaaS products. The ideal candidate will have hands-on experience in ISP solutions, CRM tools, and bulk SMS services and will be responsible for managing the full sales cycle—from lead generation to closing—while also assisting clients with product-related queries. Key Responsibilities Lead Generation: Identify and qualify prospects through cold calling, email outreach, social media, and professional networking. Sales Cycle Management: Handle the complete B2B sales process, from the initial approach to closing the deal. Product Demonstrations: Conduct virtual and in-person demos of our SaaS tools (ISPmate and Quick Message), explaining technical and business benefits. Client Onboarding & Support: Assist clients during onboarding and offer initial technical support for product usage. Relationship Management: Build long-term client relationships to drive repeat business and generate referrals. Target Achievement: Meet or exceed monthly and quarterly sales targets and contribute to overall business growth. Required Skills & Experience 1–3 years of proven sales experience in IT, SaaS, or ISP-related domains . Familiarity with CRM systems, ISP operations, and SMS marketing platforms is highly preferred. Strong communication, presentation, and negotiation skills. Ability to understand client requirements and offer tailored software solutions. Comfortable with both in-person and remote client interactions. Qualifications Bachelor’s or Master’s degree in Business, Marketing, IT, or a related field. Tech-savvy mindset with the ability to grasp technical product features and translate them into business value. Industry Information Technology Services & Products Employment Type Full-time How to Apply Interested candidates can send their updated resume to hr@finesofttechnologies.com or share their details via WhatsApp at +91 888 267 2029 . Job Types: Full-time, Permanent Job Types: Full-time, Permanent Pay: ₹15,535.77 - ₹29,975.39 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person
Posted 14 hours ago
1.0 years
1 - 2 Lacs
vāranāsi
On-site
Job Title: HR cum Sales – Team Leader Department: Human Resources & Sales Industry: Tourism & Hospitality Location: Varanasi Employment Type: Full-time Job Summary: We are seeking a dynamic and versatile HR cum Sales Team Leader who will manage both the human resources functions and sales operations of our tourism company. The ideal candidate will be responsible for leading the sales team to achieve targets, handling recruitment and employee management, and ensuring smooth coordination between HR and sales activities. Key Responsibilities: Sales Team Leader Lead, motivate, and supervise the sales team to achieve monthly and annual sales targets. Develop and implement sales strategies to expand market reach in tourism services. Build and maintain strong client relationships, ensuring high customer satisfaction. Identify new business opportunities, partnerships, and travel agencies for collaboration. Prepare and present sales reports to management. Occasionally travel for business meetings, trade fairs, and client visits. Human Resources Management: Manage recruitment for sales staff. Conduct employee onboarding, training, and performance evaluations. Implement HR policies and company guidelines. Monitor employee performance and ensure discipline, punctuality, and professional behavior. Address employee grievances and maintain a healthy work culture. Coordinate attendance, and leave management with the HR/Accounts team. Team Leadership & Coordination: Act as a bridge between management, HR, and sales teams. Ensure smooth day-to-day operations in alignment with company goals. Provide regular feedback and mentoring to the team for performance improvement. Organize team meetings, motivational sessions, and training workshops. Requirements & Skills: Bachelor’s/Master’s degree in HR, Business Administration, Tourism, or related field. Proven experience (1 years) in HR and (3 years) sales, preferably in the tourism or hospitality sector. Strong leadership, communication, and interpersonal skills. Ability to multitask and handle both HR and sales responsibilities effectively. Result-oriented mindset with problem-solving abilities. Willingness to travel for business purposes. Proficiency in MS Office, HRMS tools, and CRM software. Perks & Benefits: Competitive salary with performance incentives. Travel allowances for business trips. Opportunity to grow in both HR and Sales domains. Exposure to the tourism & hospitality industry with leadership opportunities. Location: Varanasi How to Apply: Share your Resume at hr@taindia.in Contact - 91510 27264 Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person
Posted 14 hours ago
3.0 years
3 - 10 Lacs
noida
On-site
DESCRIPTION We seek an SDE II with strong technical acumen, a proven track record in engineering large-scale software systems, and a fervor for tackling complex challenges. This position calls for a candidate who excels under pressure, is adaptable, and can take ownership of the system's success. You will be responsible for driving solutions across the entire development lifecycle, from design to coding, testing, and deployment, in a dynamic and fast-paced environment. Key job responsibilities The SDE II on this team will be playing a key role in solving complex problems and building innovative automated solutions for our customers. Candidate needs to have a high sense of ownership, ability to develop end to end solutions and improve customer experience. This role offers exposure to tackling scalability issues in complex process automations leveraging AWS cloud, machine learning algorithms, and distributed systems. Ideal candidate will drive architectural and design choices, invent new features, develop distributed services, and build a scalable, service-oriented platform. A day in the life 1. Collaborate with SDMs, TPMs and Senior Software Development Engineers (SDEs) to contribute to the technical and architectural direction of the automation delivery team. 2. Develop scalable, fault-tolerant, and highly available services/capabilities supporting our large-scale customers, streamlining the development of process automations. 3. Take a lead role in guiding and supporting junior engineers, promoting best practices in design, coding, testability, and security. 4. Encourage the adoption of new technologies and devise efficient algorithms tailored to our extensive customer base. About the team FinTech Workplace is a productivity platform designed to ease the process of uncovering and automating repetitive business processes. It eliminates the need for tedious ‘swivel chair’ work of switching between multiple, incompatible, inconsistent systems repeatedly and transforms it into a single-click experience. With Workplace, operations analysts can discover and accelerate the execution of mundane tasks, re-balance the workload, and focus on more strategic, high value work. In 2023, Workplace saved manual hours across FGBS and non FGBS teams such as Advertisement, Amazon Pay, AWS Sales and PXT. (Read more on Inside Amazon: https://news.a2z.com/contents/36297837) BASIC QUALIFICATIONS 3+ years of non-internship professional software development experience 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
3.0 years
4 - 8 Lacs
noida
On-site
DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you a full-cycle learning professional with proven experience delivering innovative learning solutions? Are you excited by invention and innovation? Do you thrive in bringing technology solutions to customers to grow and evolve their businesses? Do you grow and lead through ambiguity? Our Just Walk Out technology Global Education team is seeking an innovative, analytical, and full cycle Learning Program Manager to define, build and implement game-changing, just-in-time learning solutions at scale. Our mission is to be Earth's most innovative and accessible knowledge provider - helping Just Walk Out technology internal and external partners unlock the future of retail. We deliver world-class, scalable knowledge solutions that simplify even the most complex concepts. Our solutions provide users actionable insights at their moment of need, and boost performance to reach KPI targets. Key job responsibilities In partnership with the Sr. Manager, and your Global Customer Education peers, you will deliver innovative, scalable knowledge solutions to support our Just Walk Out customers in achieving their business priorities. You will define business and end-user learning requirements, and partner with technology experts – internal and external – to deploy embedded learning capabilities to our diverse audiences. You will collaborate with subject matter experts to design and maintain knowledge resources which enable moment of need self-service knowledge acquisition and which drive measurable performance impact. You will ensure solutions support friction-free access through all needed media (Guided workflows, AR, VR, and other digital learning) and tools (3P tools, phones, tablets, computers). A day in the life You rigorously evaluate, recommend, design, develop and implement globally scalable learning solutions which drive measurable performance outcomes and solve for targeted performance gaps through advanced use of learning technology. (e.g. including AR, VR, AI, xAPI). You consult with cross-organizational peers and external customers to evaluate performance needs, and demonstrate experience-based high judgement to recommend the appropriate, bar-raising solutions. You Earn Trust with stakeholders to construct and prioritize forward-looking development roadmaps which optimize development capacity and maximize deliverables in a defined period. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes. You use a combination of voice of customer feedback to validate real-world efficacy and objective business data to continuously improve solutions. You proactively maintain working knowledge of the most up to date learning tools, technology and approaches to deliver simplified learning experiences and ensure 3P Customer success in operationalizing our technology. You thrive in a fast-paced, ambiguous environment and operate with a high sense of urgency to deliver results on time and on target. Up to 25% travel may be required About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Master's degree in instructional design, business, operations, human resources, adult education, organizational development, or related field. PMP Experience solving for knowledge and performance needs in a physical retail environment. Designing and delivering central knowledge bases and in-application learning solutions. Developing solutions using the latest industry trends (AI, VR, AR). Use of Learning Record Store (SRS) and xAPI technologies to surface KPIs and visualize data for impact analysis. Authoring with HTML, CSS, and/or web publication tools, web architecture, usability, UX and UI design. Building systems and process technical requirement specifications. Use of API and scripting for tool integration. Owning program strategy, end to end delivery, and communicating results to senior leadership. Business and human performance needs consulting, in order to build compelling user knowledge and skills requirement specifications. Designing, developing and driving adoption of innovative, scalable knowledge and performance support solutions, from scratch to global audiences. Developing blended and multi-media solutions with diverse authoring tools (e.g., Articulate Storyline and 360, MadCap Flare, Adobe Creative Suite, Figma) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
3.0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
3.0 years
0 Lacs
noida
On-site
Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry. About the Role: As a Solutions Architect, you will serve as a technical escalation point and subject matter expert for both the Customer Delivery team and the Sales team. You will help both customers and prospects see how the Level AI platform can be configured and integrated with their systems to achieve their business goals.You will be responsible for understanding the architecture of the Level AI platform and how it can be integrated with different varieties of systems. Key Responsibilities : Clearly communicate Level AI’s infrastructure and technology to prospects, customers, and internal teams, tailoring the level of detail to the audience’s technical expertise. Spearhead technical discussions with customers in partnership with the delivery team, supporting both pre- and post-sales activities. Develop tactical solutions for strategic customers to optimize their setup and workflows within Level AI. Collaborate closely with Sales Engineers and the engineering team to create proof-of-concept (POC) solutions that showcase the value of Level AI integrations. Assist during the onboarding process by managing program tasks related to technical configurations, including telephony system integrations and data integration (both API-based and SFTP-based)Support and optimize the integration of telephony platforms (e.g., Twilio, Genesys, Five9, or similar) with Level AI’s solutions. Manage and implement secure SFTP file transfers to support customer workflows and ensure data integrity. Understand clients' technical requirements which may require leading technical discovery sessions to ensure that our AI-powered customer support solutions are configured appropriately to meet their needsCollaborate with internal teams, including sales, product, engineering, and customer support, to address client needs and resolve technical issues. Develop and maintain a deep understanding of our AI-powered customer support solutions, and effectively communicate technical information to clients. Requirements : Bachelor's degree in Computer Science, Information Systems related field OR equivalent experience 3+ years of experience in a hands on technical role 1+ years of experience in development, integration engineering, or SaaS/cloud-hosted solutions. Strong technical background with experience interacting with APIs and using cloud servicesExperience with integrating with CRMs such as Salesforce Ability to translate complex concepts into actionable items to non-technical stakeholdersStrong communication skills in English (both written and verbal). Entrepreneurial & Problem-Solving Attitude - Self-motivated, adaptable, and resourceful in tackling implementation challengesProficiency in programming languages such as Python and JavaScript for process automation. Excellent troubleshooting, problem-solving, and analytical skills. Quick learner who can rapidly adapt to new software, including Level AI and industry-specific tools used by customers. Comfortable working in US hours Optional Requirements : Familiarity with intent-based and generative artificial intelligenceExperience with Telephony Systems such as AWS Connect, Five9 and Genesys.
Posted 14 hours ago
3.0 years
0 Lacs
uttar pradesh
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 14 hours ago
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