- 1+ years of sales experience - Bachelor's degree Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Services offers services to sellers in multiple countries to sell on Amazon websites globally and grow multi-channel commerce. See www.amazonservices.com for details of products and services. As a Business Development Manager within Amazon Services, you will have the exciting opportunity to help shape and deliver on a strategy to enable broad use of Amazon Services by small/medium sellers and large enterprises in India wishing to sell globally, and play a key role in influencing product selection on global Amazon websites. The objective of this position is to deliver on-going new business growth to Amazon's suite of seller services for businesses of all sizes by recruiting third-party sellers that deliver competitive pricing and broad product selection. Working in a dynamic sales environment, you will be responsible for prospecting, qualifying, negotiating and closing agreements with third-party sellers. Your success will be measured by the product selection and revenue your clients bring to the platform. Your responsibilities will include helping define key retailer segments to target, establishing seller relationships, and drive the day-to-day interactions with these companies in order to build long-term business opportunity. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of all sizes. To be successful in this role you will have superior communication, presentation and organisational skills. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for hitting business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever changing business climate. Specific responsibilities include the following: Understand Amazon Services products and services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target and influence a sales plan that is in line with our global seller business direction. Work across key internal stakeholders to set priorities and develop account targets that underpin category strategy and knowledge of the local market. Track and report performance using appropriate metrics. Achieve productivity and seller satisfaction targets Engage with internal and external customers/teams to improve products and business processes. Identify specific prospects/partners to approach, communicate the specific value proposition for their business and use case, and establish long-term, successful partnerships. Work closely with senior executives at interested sellers to successfully negotiate deals and help in on-boarding. Review and monitor performance and sales of key partners to manage their performance. Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Sharp, analytical, and thoughtful. Has sound judgment and ability to be right a lot. Thoroughly thinks through problems to come up with solutions. Applies fair and consistent criteria. Gathers the right input/data. Uses intuition. Is decisive. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Simplifier but at the same time things big, takes smart risks, is innovative and can think out of the box. Develops original ideas, approaches, and solutions to typical, unusual, or difficult situations or problems. Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Consistent effort, intense commitment, and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Location: This position is based out of Gurgaon 2+ years of sales experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today. ADDITIONAL JOB ELEMENTS: • Regular bending, lifting, stretching and reaching both below the waist and above the head • Walking in the FC and around area with great frequency; facilities are over a quarter mile in length • Continual standing and/or walking • Ability to work in construction /distribution environments that may be noisy, unlit, not air-conditioned • Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation) SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Area Managers for our Fulfillment Centers (FCs). Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. • Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. • Proactively identify and lead process improvement initiatives and Lean tools SUPERVISORY RESPONSIBILITIES: You and your team of warehouse associates are responsible for getting Amazon customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs. In addition, one of the most important aspects of your job is to lead change at internet speed……innovation has made us the global company that we are today. SKILLs REQUIRED: • Direct management experience for employees and their performance • Experience with performance metrics and process improvement (how, when, who) • Candidates must be flexible to work weekends and/or overnight shifts regularly 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of sales experience - Bachelor's degree Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon’s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelor's degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business “by the numbers”. Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesn't wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelor's degree in management, business administration, economics, engineering, marketing Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Key job responsibilities Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams? Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Key job responsibilities Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. Experience in an operational role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- BA/BS required. - Minimum of 8 years’ experience providing executive support at a senior level - Experience managing multiple executives’ calendars - Experience with international travel planning including requesting/obtaining visas - Written and spoken fluency in Hindi and English. Work hard and make history with Amazon’s International Public Policy and Government Affairs Team. An Executive Assistant to Vice President, Public Policy India will join a growing and dynamic team, that works across Europe, Middle East, Africa, India and Asia Pacific, in support of Amazon’s global consumer retail business. Like our business interests, our policy issues are broad, forward-thinking, and driven by what is best for our customers. The International Public Policy team works with a wide range of national, local, and supranational policymakers, industry organisations, and non-governmental organisations across numerous policy issues spanning the consumer and commercial environment. DESCRIPTION – ROLE Amazon is seeking an exceptionally bright and motivated Administrative Professional with a strong history of high performance to support our India Public Policy Team, based in Gurugram. This role will support the effectiveness and efficiency, both internally and externally, of the Vice President, Public Policy India, as well as ensure smart business planning and coordination across the wider business and public policy teams. This role requires outstanding skills in planning, time-management, and organization, superior attention to detail, an ability to meet tight deadlines and juggle multiple internal and external requests in a calm, friendly and efficient way. The successful candidate will be trusted to handle confidential and sensitive information, and be able to work professionally with senior business executives, government and public policy stakeholders. The ideal candidate will have experience of working well in a fast-paced, multi-stakeholder corporate or public policy environment. A good sense of humor is critical, as is the ability to continually prioritize and change direction at a moment’s notice. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, be very strong in anticipating team, and react with appropriate urgency and action to unanticipated developments or situations. Key job responsibilities Responsibilities for this position include: • Seamless administrative support to Vice President,Public Policy, India • Management of complex calendaring and scheduling, requiring internal and external coordination • Annual business calendar planning • Management and submission of expense reports • Organization of team meetings, and additional internal and external events as required • Tracking and driving to completion of key deliverables, and follow-up on outstanding items • Friendly and diplomatic handling of external partners and stakeholders • Administrative and events support for external visits to Amazon An Executive Assistant will be willing to travel internationally, based on business need. This position will be based in Gurugram reporting to Vice President, Public Policy, India. Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) or Workspace documents is usually required. Familiarity with communication tools and project management software might also be beneficial. Excellent organizational abilities are crucial for managing the executive's schedule, arranging appointments, travel, expenses, budgets and keeping track of various tasks and deadlines. Strong written and verbal communication skills are essential for effectively interacting with the executive, other team members, clients, and stakeholders. Proven track record of successfully working with a wide array of functional groups across an organization and cultures as well as working independently. The ability to prioritize tasks, handle multiple responsibilities, and meet deadlines Maintaining a high level of confidentiality and professionalism is critical. Ability to adapt to changing circumstances and handle unexpected tasks is important. Being able to think on their feet and find solutions is valuable. Building and maintaining positive working relationships with colleagues, clients, and other stakeholders is important for effective collaboration. Being proactive and taking the initiative to anticipate needs, suggest improvements, and take on additional responsibilities Work closely with other support staff and cross-functional team members. Experience of working across countries and time zones within a global organization. Experience with event planning and space management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- BA/BS required. - Minimum of 8 years’ experience providing executive support at a senior level - Experience managing multiple executives’ calendars - Experience with international travel planning including requesting/obtaining visas - Written and spoken fluency in Hindi and English. Work hard and make history with Amazon’s International Public Policy and Government Affairs Team. An Executive Assistant to Vice President, Public Policy India will join a growing and dynamic team, that works across Europe, Middle East, Africa, India and Asia Pacific, in support of Amazon’s global consumer retail business. Like our business interests, our policy issues are broad, forward-thinking, and driven by what is best for our customers. The International Public Policy team works with a wide range of national, local, and supranational policymakers, industry organisations, and non-governmental organisations across numerous policy issues spanning the consumer and commercial environment. DESCRIPTION – ROLE Amazon is seeking an exceptionally bright and motivated Administrative Professional with a strong history of high performance to support our India Public Policy Team, based in Gurugram. This role will support the effectiveness and efficiency, both internally and externally, of the Vice President, Public Policy India, as well as ensure smart business planning and coordination across the wider business and public policy teams. This role requires outstanding skills in planning, time-management, and organization, superior attention to detail, an ability to meet tight deadlines and juggle multiple internal and external requests in a calm, friendly and efficient way. The successful candidate will be trusted to handle confidential and sensitive information, and be able to work professionally with senior business executives, government and public policy stakeholders. The ideal candidate will have experience of working well in a fast-paced, multi-stakeholder corporate or public policy environment. A good sense of humor is critical, as is the ability to continually prioritize and change direction at a moment’s notice. The successful candidate will possess the ability to complete complex tasks and projects quickly with little to no guidance, be very strong in anticipating team, and react with appropriate urgency and action to unanticipated developments or situations. Key job responsibilities Responsibilities for this position include: • Seamless administrative support to Vice President,Public Policy, India • Management of complex calendaring and scheduling, requiring internal and external coordination • Annual business calendar planning • Management and submission of expense reports • Organization of team meetings, and additional internal and external events as required • Tracking and driving to completion of key deliverables, and follow-up on outstanding items • Friendly and diplomatic handling of external partners and stakeholders • Administrative and events support for external visits to Amazon An Executive Assistant will be willing to travel internationally, based on business need. This position will be based in Gurugram reporting to Vice President, Public Policy, India. Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) or Workspace documents is usually required. Familiarity with communication tools and project management software might also be beneficial. Excellent organizational abilities are crucial for managing the executive's schedule, arranging appointments, travel, expenses, budgets and keeping track of various tasks and deadlines. Strong written and verbal communication skills are essential for effectively interacting with the executive, other team members, clients, and stakeholders. Proven track record of successfully working with a wide array of functional groups across an organization and cultures as well as working independently. The ability to prioritize tasks, handle multiple responsibilities, and meet deadlines Maintaining a high level of confidentiality and professionalism is critical. Ability to adapt to changing circumstances and handle unexpected tasks is important. Being able to think on their feet and find solutions is valuable. Building and maintaining positive working relationships with colleagues, clients, and other stakeholders is important for effective collaboration. Being proactive and taking the initiative to anticipate needs, suggest improvements, and take on additional responsibilities Work closely with other support staff and cross-functional team members. Experience of working across countries and time zones within a global organization. Experience with event planning and space management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor’s degree required; Advanced degree or a Degree in relevant subject (politics, economics, law, policy and likewise) preferred. Minimum of 14+ years of relevant experience with at least 5 years in leadership capacity. The Senior Manager, Public Policy - Operations & Logistics, India, will lead responsibility for developing and executing government affairs advocacy objectives and political priorities for Amazon on issues related to fulfillment, logistics, labor, and delivery across India. The role will develop and manage a team of high-performing policy professionals, who will partner with Amazon's senior leadership and business units to drive external engagement on behalf of Amazon's customers and partners. The role will also represent Amazon before Ministers/politicians, bureaucrats, policymakers, and relevant State and Central agencies. This role requires the utmost professional integrity, advanced strategic thinking, first-class people skills, and solid public policy leadership experience. You will have a strong track record of delivering results in a trusted and consumer-centrist manner. You will be able to dive deep on detail while also thinking big on strategy and partnerships. This position is based in New Delhi and reports to the VP, Public Policy, India. Key focus: Lead Amazon’s position and policy advocacy at the Central as well as State level, facilitating smooth fulfillment and delivery operations across India for Amazon, our sellers, and our customers. Define and oversee the development and execution of a pro-active government relations and policy strategy as appropriate to India Operations; you will do this in partnership with Amazon's local, regional and global business and public policy leadership. Establish and maintain high-level relationships and trust with key political and policy stakeholders at all levels, and across a wide array of policy issues. Identify, anticipate, assess, and communicate potential regulatory challenges and opportunities, develop mitigation/enhancement strategies and policy positions; coordinate external advocacy efforts, outreach programs and key initiatives in concert with the company’s consumer-focused business objectives. Coordinate with and contribute to industry associations and coalitions; manage consultancy and academic partnerships. Manage and develop the high-performing India Public Policy team, based on integrity, respect, trust and performance. Maintain and enhance Amazon’s positive corporate reputation in India. A keen working understanding of policy making, including the mechanics of legislative and administrative process and procedures, effective lobbying techniques, and collaboration with other companies and trade groups. Sound understanding of India’s labor laws/practices and their applicability to business units. Seasoned public policy professional, with demonstrated success in strategy development, policy leadership, delivering results to desired goals, and an empowering people management style. Ability to demonstrate experience through work within government, companies, consultancies, trade associations, or equivalent organizations. Sound and practical business acumen and commercially sensitive. An ability to anticipate emerging issues of importance to the company, and to communicating impact and actions clearly and concisely. An ability to dive deep on technical details of business, legislative and regulatory proposals, and then synthesize actions and strategy for a senior business audience. An ability to manage and prioritize a large number and variety of mission-critical projects, working independently and often in ambiguous environments. Possess the highest level of integrity and have a track record of earning wide-spread trust and respect in the regional policy-making environment. Be a high energy, innovative and, results-oriented leader. Highly effective oral, written and interpersonal communication skills. Familiarity with regional languages would be preferred. Prior experience of leading a team is preferred. Experience of working in a matrix organizational structure (ideal). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor degree – in law or human resources (Law preferred) - At least 3 years combined human resources, labor relations, investigative, or legal experience, and demonstrated experience in employee relations and associate advocacy - At least 1 year experience at Amazon - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Working knowledge of employment and labor laws in India - Excellent communication, influencing, and collaboration skills - Ability to build trusted relationships and credibility with diverse stakeholders - Experience managing high-level escalations of complex employee relations issues - Proficient in Microsoft Office Suite systems including, but not limited to, Outlook, Word, Excel, and PowerPoint. At Amazon, our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, insist on the highest standards, and obsess over our customers. When employees are raising concerns, we owe them a fair, effective, and timely management of their case. Key job responsibilities • Investigate highly sensitive HR and Employee Relations issues, including: Conducting employee interviews; reviewing evidences, preparing investigation reports, providing recommendations, implementation of remedial actions and closure with the claimant. • Proposing remedial action based on investigation findings. • Develop investigator capabilities in the PXT (HR) team and create a pool of ER trained investigators. • Independently manage and assign cases to the trained investigators. • Ensure adherence to SLAs and timely closure/ resolution to appropriate personnel. • Investigate and report the findings of the investigation to the leadership. • Multi-task and liaison with Global teams, Labour and Employment legal leadership, Amazon legal leadership. • Consult with appropriate partner teams on critical issues, as and when required. • Analyze aggregate investigation data to identify issue trends and opportunities for proactive risk mitigation. • Provide strategic recommendations to the business to proactively address systemic issues About the team We are unbiased fact finders and truth-seekers and we work to: • Safeguard the employee experience to proactively advance the Amazon brand; • Ensure defects are analyzed and resolved quickly with care • Identify and recommend sustainable and scalable solutions that may significantly impact employees, partners, and the world at large; and • Offer trending insights to stakeholders to inform pattern-matching and strategic decision making. Law degree or equivalent Ability to work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization. Strong verbal and written communication skills and an ability to write clearly and succinctly for senior leadership Experience managing cross-team projects and initiatives Ability to influence and partner with different levels of the organization to achieve results Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor degree – in law or human resources (Law preferred) - At least 3 years combined human resources, labor relations, investigative, or legal experience, and demonstrated experience in employee relations and associate advocacy - At least 1 year experience at Amazon - Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation - Working knowledge of employment and labor laws in India - Excellent communication, influencing, and collaboration skills - Ability to build trusted relationships and credibility with diverse stakeholders - Experience managing high-level escalations of complex employee relations issues - Proficient in Microsoft Office Suite systems including, but not limited to, Outlook, Word, Excel, and PowerPoint. At Amazon, our businesses continues to grow and expand because of our customer focus, innovative technologies, and world class operations. Driving all of our businesses are talented employees who are strong owners, insist on the highest standards, and obsess over our customers. When employees are raising concerns, we owe them a fair, effective, and timely management of their case. Key job responsibilities • Investigate highly sensitive HR and Employee Relations issues, including: Conducting employee interviews; reviewing evidences, preparing investigation reports, providing recommendations, implementation of remedial actions and closure with the claimant. • Proposing remedial action based on investigation findings. • Develop investigator capabilities in the PXT (HR) team and create a pool of ER trained investigators. • Independently manage and assign cases to the trained investigators. • Ensure adherence to SLAs and timely closure/ resolution to appropriate personnel. • Investigate and report the findings of the investigation to the leadership. • Multi-task and liaison with Global teams, Labour and Employment legal leadership, Amazon legal leadership. • Consult with appropriate partner teams on critical issues, as and when required. • Analyze aggregate investigation data to identify issue trends and opportunities for proactive risk mitigation. • Provide strategic recommendations to the business to proactively address systemic issues About the team We are unbiased fact finders and truth-seekers and we work to: • Safeguard the employee experience to proactively advance the Amazon brand; • Ensure defects are analyzed and resolved quickly with care • Identify and recommend sustainable and scalable solutions that may significantly impact employees, partners, and the world at large; and • Offer trending insights to stakeholders to inform pattern-matching and strategic decision making. Law degree or equivalent Ability to work collaboratively on teams, and consult effectively and independently with all levels and functional areas of an organization. Strong verbal and written communication skills and an ability to write clearly and succinctly for senior leadership Experience managing cross-team projects and initiatives Ability to influence and partner with different levels of the organization to achieve results Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet. At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet. At Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Engineer in our Fulfillment Center. Fulfillment Centers throughout the U.S. handle millions of items from tens of thousands of vendors and ships them across the globe each day. The successful IT Support Engineer will be responsible for utilizing his/her skills to provide assistance to the operations team in resolving technical problems within the Fulfillment Center that cover a multitude of technical disciplines. This position is the second level of support for the operations of the Fulfillment Center and serves as a resource to Technical Support Technicians while also acting as a representative of the IT department to internal customers. Amazon seeks individuals who are willing to Work Hard, Have Fun, and join us in making Worldwide History. The IT Support Engineer must have an excellent understanding of computers (both hardware and software) and a demonstrated willingness to learn and apply new technology. They must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people in a wide variety of situations. Additionally they must possess strong analytical skills with demonstrated problem solving ability. Previous experience exercising high levels of initiative, judgment, and diplomacy required. Proven ability to operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. They must possess superior people skills dealing with all levels of a team environment up to and including presentations and explanation of projects to upper level management. Regular activities include network engineering and troubleshooting, project management, mentorship of Technical Support Technicians, data cabling, systems administration in a variety of software and hardware environments, telecom/PBX administration, root cause analysis in problem solving, and assistance in managing the daily activities of the department. A willingness to relocate as career advancement opportunities throughout the company become available is strongly desired. Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Vet CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications Experience in a dynamic environment with a high degree of customer service Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor's or Master's degree in Human Resources, Business Administration, or related field Minimum 2 years of professional HR experience Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Strong understanding of HR principles and practices Excellent communication and interpersonal skills Empower workplace excellence by driving strategic HR initiatives that transform employee experiences and support organizational growth. As an HRBP, you'll be the critical connector between our people and our business objectives, crafting innovative solutions that nurture talent, enhance engagement, and create a supportive work environment. Key job responsibilities Develop and Implement HR Strategies: Design comprehensive HR plans that align with business objectives Employee Engagement: Drive initiatives that enhance workplace culture and employee satisfaction Talent Management: Support recruitment, onboarding, and career development processes Compliance and Support: Ensure adherence to labor laws and provide guidance on employee relations Data-Driven Insights: Analyze HR metrics to inform strategic decision-making A day in the life Your day will be dynamic and impactful, involving collaborative problem-solving, strategic planning, and creating meaningful connections across the organization. You'll engage with teams, analyze workforce trends, and develop initiatives that support employee development and organizational success. About the team We are a passionate group of HR professionals committed to creating an inclusive, supportive workplace. Our team believes in empowering employees, fostering growth, and driving organizational effectiveness through thoughtful, data-driven strategies. MBA or advanced degree in HR/Business Experience in employee relations and talent management Knowledge of HR statutory compliance Familiarity with performance management systems Experience in conducting training needs assessments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Bachelor's or Master's degree in Human Resources, Business Administration, or related field Minimum 2 years of professional HR experience Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) Strong understanding of HR principles and practices Excellent communication and interpersonal skills Empower workplace excellence by driving strategic HR initiatives that transform employee experiences and support organizational growth. As an HRBP, you'll be the critical connector between our people and our business objectives, crafting innovative solutions that nurture talent, enhance engagement, and create a supportive work environment. Key job responsibilities Develop and Implement HR Strategies: Design comprehensive HR plans that align with business objectives Employee Engagement: Drive initiatives that enhance workplace culture and employee satisfaction Talent Management: Support recruitment, onboarding, and career development processes Compliance and Support: Ensure adherence to labor laws and provide guidance on employee relations Data-Driven Insights: Analyze HR metrics to inform strategic decision-making A day in the life Your day will be dynamic and impactful, involving collaborative problem-solving, strategic planning, and creating meaningful connections across the organization. You'll engage with teams, analyze workforce trends, and develop initiatives that support employee development and organizational success. About the team We are a passionate group of HR professionals committed to creating an inclusive, supportive workplace. Our team believes in empowering employees, fostering growth, and driving organizational effectiveness through thoughtful, data-driven strategies. MBA or advanced degree in HR/Business Experience in employee relations and talent management Knowledge of HR statutory compliance Familiarity with performance management systems Experience in conducting training needs assessments Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon Operations primarily consist of Inventory planning & supply chain, warehouse management, transportation, 3P seller order fulfillment, customer returns & customer service. The tasks handled by operations have a direct impact on customer experience with Amazon.com. You will work with the Leadership team at to improve existing systems or processes or devise new ways and reduce defects to serve Amazon’s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth’s Most Customer Centric Company. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational and personnel issues affecting functional area. Surface issues with potential to affect multiple functional areas, along with ideas for solutions, to Sr. Ops, General Manager and / or HR. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Key job responsibilities Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan.Sets / clarifies requirements and expectations for Area Managers. Measures performance, provides feedback, and holds Team leads accountable for their performance and the performance of their departments. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department. • Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. • Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays A strategic and people leader for a large team, the cluster Manager of Amazon Now is empowered with complete operations responsibility for managing dark stores. She/he will work to create dark stores network, serve customers with best in class quick commerce experience and manage building level cost efficiencies, coupled with driving Regional/National level key Brilliant Basics Initiatives Key job responsibilities - Ensure a safe work environment - Lead and supervise a team of TL's as direct reportee's supported by PAs in Operations - Responsible for the overall Quality, Productivity and dark store performance - Appraise performance; resolve problems; and address staffing needs - Review work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives. - Ensuring Building heath and inventory metrics with best in class quality metrics - Collaborate with stakeholders. Taking up cross functionally the adoption of best practices. - Proactively identify and lead process improvement initiatives - Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required. - Carryout resources planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams. - Ensure best practices in people management and accountable for compliance, Connections and scorecards. - Manage People and team development - Create leaders and talent pipeline. Good stake holder management and project management skills - Do cross functional and cross mile interfacing and take up for the best practices and initiatives 2+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent - 9+ years of facilities management, office management, corporate administrative services, or hospitality management experience, or Bachelor's degree - Bachelor's degree, or 2+ years of Amazon experience RME manager III will be leading Reliability Maintenance Engineering function for one cluster. Cluster is the mix of building type FC, SC, GSF. AMZL and AMXL in the region. They will report to Regional RME head. Cluster Manager will be responsible for all building’s operations facilities planning, and for managing our 3rd party service providers for maintenance and facilities services etc. This role will be based out of north India. Right candidate for this role will be capable of overseeing facilities/programs with limited information or times when business problems or program strategy may not be defined. Delivers on facility and reliability functions autonomously. Leads local and/or global initiatives within RME. Collaborates with multiple teams and stake holders, influences their roadmap/priorities. Contributes to developing internal and external Facilities community forward in complex situations. Manages meetings effectively and drives detailed discussions. Is clear and concise in verbal and written communication (e.g., status reports, metrics reports, business requirements, responsibility matrix, reporting governance, branding collaterals, PR/FAQ, narratives, planning & budgeting). Able to communicate process and policy impact to internal customers. Trusted to present decisions to leaders effectively. Achieve high-level alignment with internal and external stakeholders. Drives continuous process improvement, to create sustainable and repeatable processes. Leverages experience and analytics to identify gaps within facilities/program(s). Key job responsibilities Key Roles & Responsibilities are as below: • Drive reliability and maintenance engineering program for a set of buildings or clusters, including base building MEP systems, building 5S, industrial automation systems. • Drive continuous improvement, CBM (condition based maintenance/monitoring), OEE ( overall equipment effectiveness). • Drive energy efficiency, sustainability and water efficiency programs for cluster of buildings. • They will be people manager and responsible for people development, growth and performance management. • Develop and improve maintenance programs and policies for electrical systems at warehouse locations, including audits of existing programs in compliance with local codes and global standards • Partner with Risk Management and other key stakeholders in changes to the electrical system maintenance programs, aligning with compliance requirements as applicable, including system inspections and testing • Perform detailed calculations to establish standards and specifications of building utilities and MHE and automation systems. • Inspect installations and observe operations to ensure compliance with design and equipment specifications and safety standards. • Use computer-assisted engineering software to perform engineering tasks. • Support operations, construction, and other relevant departments with product development and testing • Audit electrical system maintenance practices globally to identify deviations and corrective actions. • Monitor trends in electrical system maintenance reports, and escalate as necessary to drive improvements to maintenance activities, or immediate corrective actions to electrical systems. • Support training and start-up of electrical system maintenance and impairment programs at new operations locations. • Develop and improve installation, commissioning, and inspection processes, including audit practices, related to electrical systems. • Partner with Internal Audit, Risk Management, Safety, and/or Real Estate to review internal and external audit findings related to electrical and related risks, including building authority audits, insurance audits, and similar. • As a Cluster Manager, they oversee equipment maintenance operations including trolleys, conveyors, workstations, labeling machines, PLC control systems, and electrical systems while leading a team of third-party technicians. They develop and implement preventive maintenance routines and vendor AMCs with appropriate service levels for all equipment. Working closely with the Procurement Team, They ensure timely acquisition of necessary materials and establish systems for spare part identification and inventory management. • Provide detailed analysis on equipment performance and availability while managing daily equipment issues alongside Operations teams. This includes setting priorities and coordinating maintenance activities with my technical team. My role involves managing maintenance technicians and third-party facilities service providers, which includes goal-setting, prioritization, staff planning, and training to meet service level requirements. • Safety is paramount in amazon, to ensure compliance with Amazon Safety Policy and collaborate with the Safety team on continuous improvement initiatives. They maintain building housekeeping standards in accordance with 5S methodology • Provide support to the Engineering team during new equipment installations, improvement projects. A day in the life Lead highly experienced "Reliability and Maintenance Engineering" Team at one of the automated fulfillment center at amazon in North India. Working customer backwards and ensuring highest uptime of automation and base building assets at FC. About the team North RME team is carved out of the best engineering professionals in the field of automation and facilities. They are excited about innovations and always work customer backwards. Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics. The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon’s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø All the Control Room systems are functioning properly Ø Patrolling Observations & Corrective action and follow ups Ø Daily Vehicle Movements Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits Ø Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Ø Review of Manpower required at Frisking Points Ø Maintenance of Systems Installed at Frisking Area Ø Maintenance of Systems Installed at Frisking Area & Improvement Ø Surprise Check and reports Ø 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Feed backs from Shop Floors Ø Follow up & Completion of CAPA Ø Loss Prevention Audits 5. Scrap Disposal Auditing Ø Process Review & Necessary Improvements Ø No of Vehicle in & Out Movement Ø Surprise Checks and Scrap yards and report Ø Cross functional Team Audits 6. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Controlling of Access & Review of Access level Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report Ø Reports – Daily, Weekly & Monthly reports Ø Daily Defect Follow ups Ø Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Ø Working closely with ICQA team and do the analysis of all unreconciled ASINs Ø Quick Completion Investigation and submission of reports Ø Loss prevention audits and recommendations if any Ø Surprise Checks and submission of reports Ø Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics. The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon’s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Ø Rationalization & Review of Guard Force Ø Profiling of Guard Force Ø Implementation & Follow-up of Security Plan Ø Review of Post Site Instruction Ø Reports - Daily, Weekly, Monthly, Half yearly and Annual Ø Security Team is ensuring that SLAs for all processes are being taken care of Ø All the Control Room systems are functioning properly Ø Patrolling Observations & Corrective action and follow ups Ø Daily Vehicle Movements Ø Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Ø Keeping the plans & SOPs updated Ø Periodical Check of Documentation Ø Preparation of Documents for Internal & External Audits Ø Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Ø Review of Manpower required at Frisking Points Ø Maintenance of Systems Installed at Frisking Area Ø Maintenance of Systems Installed at Frisking Area & Improvement Ø Surprise Check and reports Ø 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Ø Process Review & Necessary Improvements Ø Process Improvisation Ø Quarterly Assessment Ø Loss Prevention Report Ø Feed backs from Shop Floors Ø Follow up & Completion of CAPA Ø Loss Prevention Audits 5. Scrap Disposal Auditing Ø Process Review & Necessary Improvements Ø No of Vehicle in & Out Movement Ø Surprise Checks and Scrap yards and report Ø Cross functional Team Audits 6. Security System Ø Ensure 95 % serviceability of all Systems Ø Ensure 100% Training of all security guards Ø Controlling of Access & Review of Access level Ø Hygiene Status Report & Operational Effectiveness of Security gadgets. Ø Preventive maintenance Schedule for all Security Gadgets & its Improvements Ø Monthly Review Meeting with AMC Vendor and Updates Ø New Projects & Completion report Ø Reports – Daily, Weekly & Monthly reports Ø Daily Defect Follow ups Ø Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Ø Working closely with ICQA team and do the analysis of all unreconciled ASINs Ø Quick Completion Investigation and submission of reports Ø Loss prevention audits and recommendations if any Ø Surprise Checks and submission of reports Ø Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Ø Maintenance of updated Assets list Ø Maintenance Schedule of Assets & Security Gadgets Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. Ø A minimum of 3- 5 years in law enforcement or security-related profession. Ø Extensive and up to date knowledge of security equipment and technology. Ø Experience in managing or coordinating security investigations of complex nature. Ø Knowledge of information security processes and systems. Ø Experience in security auditing. Ø Exposure to MNC culture and dynamics. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

- 2+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Amazon's Perfect Order Experience team works to ensure that buyers receive authentic products in the condition and with the functionality they are expecting. We design and implement policies, tools, and technology innovations to protect the buying experience on Amazon. Our team is looking for an Incident Manger to respond to and mitigate critical and high impact global events and escalations. As an Incident Manager you will be responsible for: · Identifying, containing, and resolving time sensitive escalations. · Performing analysis of data from a variety of sources to identify possible risk indicators. · Performing incident triage, to include determining scope, urgency, and potential impact, identifying the specific vulnerability, and making recommendations that enable expeditious remediation. · Performing escalation trend analysis and reporting. · Performing real-time incident handling tasks to support world-wide operations. · Analyzing escalations from various sources within Amazon and determining possible root causes. · Tracking and documenting incidents from initial detection through final resolution. · Writing and publishing techniques, guidance, and reports on incident findings. · Serving as technical expert and liaison to law enforcement and legal personnel and explain incident details · Coordinating with analysts to correlate threat assessment data. · Writing and publishing Correction of Error Reports and after action reviews. · Monitoring external data sources to maintain currency of threat condition and determine which security issues may have an impact on POE operations. · Presenting deep-dive documents and reports on policy and process gaps leading to senior executives. An ideal candidate will be able to: · Exercise strong judgment in areas where policies are not well defined. · Understand the implications of new information for both current and future problem-solving and decision-making. · Consider the relative costs and benefits of potential actions to choose the most appropriate one. · Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems and recommend the most appropriate course of action. · Dissect complex problems to develop and evaluate options and implement solutions. · Analyze existing policy and process gaps, and identify solutions to close them. · Function effectively in a dynamic, fast-paced environment. 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.