- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience - Bachelor's degree - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Key job responsibilities We're seeking a Team lead for our LM operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. Standard loop competency Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION The Site Safety Officer will be responsible for partnering with a site operations team in a Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site Safety officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site Safety officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site Safety officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site Safety officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site Safety officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. Key job responsibilities Safety officer Responsibilities: Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies. Measure sites’ performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Deliver on-time and quality projects to Operations. Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FCs. Audit recordkeeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations. Audit the workplace organization and Associate behaviours to ensure that training, auditing and scoring methods are accurate and consistent. Manage and mentor Safety Associates in your assigned FC. Spend time at the fulfilment centers and seek input from Safety teams, Associates and leaders on safety program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training. BASIC QUALIFICATIONS 2+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering • Bachelor’s degree in engineering or a related field required. • Experience in reputed private or government organizations • Experience managing multiple direct reports. • Must be flexible regarding shifts. • Experience implementing lean principles and process improvement in an operational environment. • Experience managing multiple direct reports. PREFERRED QUALIFICATIONS Fulfillment Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. • Master’s degree preferred • Experience in a fast paced, changing/growing organization • Government Certified Safety Professional preferred • Excellent written and verbal communication skills, including comfort interfacing with site leaders. • Ability to develop and implement department goals and strategies. • Strong analytical skills with demonstrated problem solving ability. • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION The Site Safety Officer will be responsible for partnering with a site operations team in a Fulfillment Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our Associates. The Site Safety officer must demonstrate the ability to build trust and confidence with the Operations Team and influence change through providing comprehensive risk assessments and safety data analysis. The Site Safety officer must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing. This individual must instruct and train Operations Leaders in company safety policies and assist the operations site teams in incorporating our safety standards at their site. The Site Safety officer will be required to identify best practices and incorporate these best practices into our standards to continuously improve company safety policies. The Site Safety officer will be required to possess excellent safety program and relevant safety, environmental and ergonomic knowledge and demonstrates this expertise when working with Operations. The Site Safety officer will be responsible to lead a safety team members: Safety Specialist, Safety Coordinators, Onsite first aid Associates. This individual must create and execute leadership development plans for their Safety Associates on their team. They must communicate safety team expectations and give frequent and appropriate feedback to their safety teams and ensure they are executing to the core competencies of an Amazon safety professional. Key job responsibilities Safety officer Responsibilities: Provide guidance and oversight to ensure compliance to all applicable Amazon Safety Policies. Measure sites’ performance against published requirements in safety policies. For all deficiencies, identify a plan for the site to implement and fix all identified deficiencies. Deliver on-time and quality projects to Operations. Analyze safety metrics and review incident weekly and monthly incident trends to discover trends to justify the allocation of appropriate resources to areas where the safety risk is highest. Perform frequent site safety audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury at other FCs. Audit recordkeeping practices and Global Safety Database entries to ensure compliance to global safety standards and local regulations. Audit the workplace organization and Associate behaviours to ensure that training, auditing and scoring methods are accurate and consistent. Manage and mentor Safety Associates in your assigned FC. Spend time at the fulfilment centers and seek input from Safety teams, Associates and leaders on safety program improvement opportunities. Ensure open communication on status of progress and resolution against these suggestions. Ensure site leadership and Associates are trained and knowledgeable of their responsibilities under each policy. Audit the quality, delivery (including qualifications of the trainer), and effectiveness of all required safety training. BASIC QUALIFICATIONS 2+ years previous experience in Environment, Health & Safety or ME in Industrial Safety Engineering • Bachelor’s degree in engineering or a related field required. • Experience in reputed private or government organizations • Experience managing multiple direct reports. • Must be flexible regarding shifts. • Experience implementing lean principles and process improvement in an operational environment. • Experience managing multiple direct reports. PREFERRED QUALIFICATIONS Fulfillment Center or Manufacturing Safety experience with mix of exempt and non-exempt employees at a site of at least 200 people preferred. • Master’s degree preferred • Experience in a fast paced, changing/growing organization • Government Certified Safety Professional preferred • Excellent written and verbal communication skills, including comfort interfacing with site leaders. • Ability to develop and implement department goals and strategies. • Strong analytical skills with demonstrated problem solving ability. • Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION Amazon’s SLP team is seeking highly skilled and motivated person to help develop and implement a world class security program which will ensure that our customers receive the items they purchase on time and at the best possible cost. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. The LP Specialist, will be responsible for partnering with respective stakeholders and program teams spread across various cities within a region to execute company security policies and provide security services to asset (lives, inventory in transit and within sort center, buildings, equipment, data, & intellectual property) protection within the assigned location and the surrounding geography. The LP Specialist II is a key member working with the Regional team as well as cross functional teams throughout the organization. Key job responsibilities The role will require: (1) Performing risk assessment of site & operation model and frame mitigation measures. (2) Possessing a thorough understanding of central/state security issues and demonstrate excellence in ability to implement and ensure sites compliance with company security policies and any industry or merchant requirements. (3) Completing and/or coordinating the final test and acceptance of site security systems that leverage our access control system. (4) Establishing and implementing effective, predictable, measurable procedures/processes and prevention programs impacting losses, pilferage, accident trends and conduct job hazard and job safety analyses (5) Performing frequent site security audits to identify all non-compliance equipment and/or processes at the site. Implement solutions to eliminate exposure to these risks and prevent injury. (6) Ensuring guarding vendor(s) have clear understanding of expectations and hold them accountable to deliver on them and meet or surpass service level agreement requirements. In addition, work with the guarding vendor’s management to ensure that they recruit, hire, and retain candidates who raise the performance bar of the security services organization (7) Building and deploying security training programs. (8) Serving as department’s liaison and security subject matter expert (SME). (9) Effectively addressing safety and security incidents including potential and actual work place violence incidents per policy as well as conducting testing of the incident response plans. (10) Enhancing, tracking, and reporting on metrics which are key performance indicators. (11) Coordinating with various support teams such as the Worldwide Operations Security Team, IT Security, and Network Engineering as needed (12) Utilizing Kaizen, Lean and Six Sigma methods to drive process improvements and increase efficiency. BASIC QUALIFICATIONS Advanced degree PREFERRED QUALIFICATIONS Postgraduate degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Title: Channel Team Lead Location: Ludhiana Essential Functions Job Description · Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and on boarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores’ business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Key job responsibilities OTR management for station. A day in the life OTR management. About the team ADE will directly report to channel team lead. BASIC QUALIFICATIONS 1+ years of sales experience Bachelor's degree PREFERRED QUALIFICATIONS Postgraduate degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
DESCRIPTION At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customer’s needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. BASIC QUALIFICATIONS Speak, write, and read fluently in English Bachelor's degree Experience with Microsoft Office products and applications PREFERRED QUALIFICATIONS Experience in e-commerce, retail or advertising Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.