About Gap Inc. Our past is full of iconic moments — but our future is going to spark many more. Our brands — Gap, Banana Republic, Old Navy and Athleta — have dressed people from all walks of life and all kinds of families, all over the world, for every occasion for more than 50 years. But we’re more than the clothes that we make. We know that business can and should be a force for good, and it’s why we work hard to make product that makes people feel good, inside and out. It’s why we’re committed to giving back to the communities where we live and work. If you're one of the super-talented who thrive on change, aren't afraid to take risks and love to make a difference, come grow with us. About the Role The Manager of Supplier Management will lead the supplier relationship management function within the Accounts Payable (AP) team. This role is responsible for overseeing and managing the company's supplier base, ensuring timely and accurate vendor information, resolving supplier issues, and optimizing supplier payment processes. The ideal candidate will have a deep understanding of supplier management, AP processes, and strong leadership abilities. What You'll Do Supplier Relationship Management: Develop and maintain strong relationships with key suppliers, ensuring open and effective communication. Address and resolve supplier issues or disputes regarding invoicing, payments, and terms in a timely and professional manner. Work closely with suppliers to understand their needs and improve the overall supplier experience. Supplier Onboarding & Information Management: Lead the supplier onboarding process, ensuring that all relevant supplier information is gathered, verified, and entered into the system accurately. Regularly audit and update supplier information to ensure accuracy and compliance. Collaborate with procurement and legal teams to ensure all contracts and supplier agreements are aligned with company policies. Accounts Payable Collaboration: Collaborate with the AP team to ensure seamless processing of supplier invoices and payments, optimizing cash flow and vendor satisfaction. Oversee the resolution of any discrepancies between suppliers and internal teams (e.g., procurement, finance) to ensure timely payment. Work closely with AP teams to address supplier inquiries, track payment status, and resolve issues related to invoice processing and payment cycles. Process Improvement & Efficiency: Continuously assess and improve supplier management and AP processes to enhance efficiency, reduce errors, and increase automation. Implement and maintain best practices for managing supplier relationships, including effective communication, issue resolution, and performance metrics. Identify opportunities for process optimization within the AP team to support a faster, more efficient payment cycle. Supplier Performance Monitoring: Develop and implement metrics and KPIs to measure supplier performance, ensuring timely deliveries, adherence to terms, and quality standards. Track and report on supplier performance, escalating issues when necessary and working with vendors to improve outcomes. Reporting & Analysis: Generate regular reports on supplier activity, payment cycles, aging analysis, and discrepancies for senior leadership. Provide data-driven insights and recommendations to improve supplier management and accounts payable processes. Compliance & Risk Management: Ensure all supplier management activities comply with internal controls, accounting standards, and regulatory requirements. Identify potential risks in supplier relationships and take proactive steps to mitigate them. Collaboration with Cross-Functional Teams: Partner with procurement, legal, and treasury teams to ensure that supplier terms, contracts, and relationships align with corporate goals. Support cross-functional projects that require supplier coordination, such as system upgrades or new process implementation. Who You Are Bachelor’s degree in Business, Finance, Accounting, or related field. 7+ years of experience in supplier management, accounts payable, or procurement, with at least 3 years in a managerial or leadership role. Strong knowledge of supplier relationship management, procurement processes, and accounts payable operations. Experience with ERP systems (e.g., SAP, Oracle, or similar), supplier management software, and advanced Excel skills. Excellent communication, negotiation, and interpersonal skills, with the ability to manage multiple stakeholder relationships effectively. Strong analytical skills and the ability to assess and improve processes. Demonstrated ability to manage a team, mentor and develop talent, and build cross-functional relationships. Knowledge of compliance regulations, internal controls, and audit processes. High attention to detail and the ability to work under pressure to meet deadlines in a fast-paced environment. Benefits at Gap Inc. One of the most competitive paid time off plans in the industry Comprehensive health coverage for employees, same-sex partners and their families Health and wellness program: free annual health check-ups, fitness center and Employee Assistance Program Comprehensive benefits to support the journey of parenthood Retirement planning assistance See more of the benefits we offer. Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.