Manager – Marketing Operations (NetSuite ERP)

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Role Overview

Manager – Sales & Revenue Operations

revenue operations framework

Salesforce CRM

NetSuite ERP integration

Product Dashboard

Sales Leadership, Marketing, Finance, Partnerships, and Success teams

Key Responsibilities

Sales & Revenue Operations:

• Own and administer Salesforce CRM as the central sales tool — pipeline management, forecasting, dashboards, and automation.
• Lead the integration of Salesforce with NetSuite ERP and the Product Dashboard, enabling a single source of truth for revenue recognition and reporting.
• Collaborate with Finance and Success teams to align bookings, billings, renewals, and collections with sales forecasts.
• Drive weekly pipeline reviews with Sales & Marketing to optimize sales velocity and identify funnel improvements.
• Manage incentive calculation and payout process through systems like Visdum or equivalent.
  

System Integration & Process Improvement

• Ensure smooth data exchange between Salesforce, NetSuite, and other GTM tools (Hubspot , Asana, Zendesk, GTMBuddy, DealHub, etc.).
• Partner with internal teams to enhance the Dashboards with accurate revenue and deal lifecycle data.
• Develop and enforce SOPs and workflows to drive consistency across Sales, Partnerships, and Success.
  

Reporting & Analytics

• Build and maintain executive dashboards covering bookings, pipeline, forecast, revenue recognition, and sales performance.
• Deliver accurate monthly, quarterly, and annual forecasts for leadership and board-level reporting.
• Track campaign and partnership contribution to revenue, ensuring visibility into multi-channel deal sourcing.
  

Enablement & Cross-Functional Collaboration

• Partner with Sales and Marketing to align goals, GTM cadences, and quarterly targets.
• Build and maintain a central repository of playbooks, enablement material, and collateral for sales teams.
• Support HR and leadership in onboarding/offboarding sales staff, ensuring system access and compliance.
  

Governance & Compliance

• Maintain data hygiene, compliance, and access control across Salesforce, NetSuite, and other GTM systems.
• Serve as the single point of contact for queries, issue resolution, and system escalations across Sales Ops.
  

Ideal Candidate Profile

Experience:

Sales Operations / Revenue Operations

Technical Expertise

• Hands-on expertise in Salesforce CRM.
• Strong working knowledge of NetSuite ERP.
• Exposure to integrations with Product Dashboards and other GTM tools.
  

Skills

• Proven success in pipeline management, forecasting, and revenue reporting.
• Ability to build dashboards and analytics frameworks for sales and executive teams.
• Strong stakeholder management with Sales, Finance, and Success leaders.
  

Good To Have

• Salesforce Admin / Advanced certifications.
• NetSuite ERP functional/technical certification.
• Prior experience driving large-scale system integrations (CRM ↔ ERP ↔ Product).