Manager Ecommerce

Job Summary

We are seeking a proactive and detail-oriented E-Commerce Executive to manage and optimize our online platforms, improve customer experience, drive sales, and coordinate with internal and external teams for smooth operations.

Key Responsibilities

E-Commerce Strategy & Execution:

• Develop and implement e-commerce strategies to drive online sales and customer engagement.
• Lead platform management across CloudTailor’s app, website, and third-party marketplaces.
• Monitor pricing, inventory, category performance, and seasonal merchandising plans.

Operations & Order Management:

• Supervise the e-commerce operations team to ensure efficient order processing, fulfillment, and returns.
• Coordinate with design, tailoring, logistics, and customer support teams for end-to-end order flow.
• Ensure platform content (banners, categories, offers) is updated regularly and accurately.

Vendor Management:

• Identify, onboard, and manage vendors for fabrics, raw materials, and logistics support.
• Negotiate terms and ensure vendor compliance on pricing, quality, and delivery timelines.
• Regularly evaluate vendor performance and address gaps.

Digital Marketing & Promotions:

• Collaborate with marketing for planning and executing digital campaigns (SEO, SEM, email, influencer, and social media marketing).
• Manage performance marketing budgets and monitor ROI for campaigns.

Analytics & Reporting:

• Track and analyze key metrics (sales, traffic, conversions, bounce rate, average order value).
• Generate weekly/monthly reports with insights and action plans.
• Identify growth opportunities and make data-driven decisions.

Team Management:

• Lead and mentor a team of executives and coordinators.
• Ensure smooth communication across departments to meet business goals.

Requirements:

• Bachelor’s degree in Business, Marketing, E-Commerce.
• 4–7 years of experience in e-commerce management, preferably in apparel or fashion.
• Strong knowledge of e-commerce platforms.
• Familiarity with tools like Google Analytics, Meta Ads Manager, Excel, and CRM platforms.
• Excellent team leadership, vendor negotiation, and analytical skills.
• A customer-centric mindset with a passion for technology-driven fashion solutions.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Experience:

• E-Commerce: 7 years (Required)

Location:

• Gachibowli, Hyderabad, Telangana (Required)

Willingness to travel:

• 25% (Required)

Work Location: In person