Key Responsibilities Welcome Calls: Greet and onboard new customers, providing them with essential information about their orders and services. Handle Issue Cases: Address customer concerns, complaints, or product-related queries efficiently and provide suitable resolutions. Maintain a professional and courteous communication tone at all times. Keep accurate records of customer interactions and update the CRM system. Coordinate with internal teams to escalate unresolved issues. Required Skills & Qualifications Excellent verbal communication skills in Hindi and English Ability to handle customer queries patiently and professionally. Basic computer skills and experience with CRM tools (preferred but not mandatory). Strong problem-solving abilities and a customer-centric approach. Prior experience in telecalling or customer service is a plus. Why Join Us? Competitive salary Growth opportunities within the company. Supportive and friendly work environment. Training and skill development programs. If you are passionate about customer service and enjoy talking to people, we would love to hear from you! Job Types: Full-time, Part-time Pay: ₹150,000.00 - ₹400,000.00 per year Expected hours: 27 per week Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 16/06/2025
Are you an SEO enthusiast with a knack for optimizing websites and driving organic traffic? We’re looking for an SEO Executive who can boost our online presence, improve search rankings, and enhance digital visibility. Key Responsibilities: ✅ Conduct keyword research, competitor analysis, and site audits. ✅ Optimize on-page elements, meta tags, headings, and content for search engines. ✅ Implement link-building strategies and outreach campaigns. ✅ Track, analyze, and report website performance using tools like Google Analytics and Search Console. ✅ Stay updated with the latest SEO trends, algorithm changes, and best practices. Requirements: 1. 1-3 years of experience in SEO, digital marketing, or content optimization. 2. Strong knowledge of on-page and off-page SEO techniques. 3. Analytical mindset with a data-driven approach to problem-solving. Perks & Benefits: ✔ Competitive salary & performance incentives ✔ Professional growth and learning opportunities ✔ Collaborative and innovative work environment Job Type: Full-time Pay: ₹180,000.00 - ₹450,000.00 per year Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 28/02/2025 Expected Start Date: 16/06/2025
Job Summary: We are seeking a highly motivated and detail-oriented E-Commerce Executive to join our team. The E-Commerce Executive will be responsible for managing and optimizing product listings on our website and various online marketplaces. The ideal candidate will possess strong organizational skills, excellent attention to detail, and a solid understanding of e-commerce platforms. This role also involves interacting with customers to address their queries and provide exceptional service when needed. Responsibilities: Listing Management :Upload and manage product listings on our website and online marketplaces. Ensure accurate and up-to-date product information, including descriptions, images, and pricing. Monitor inventory levels and update listings accordingly. Optimize product titles, descriptions, and keywords for improved search visibility. Collaborate with the marketing team to create compelling product content. Listing Enhancement :Continuously improve and enhance existing product listings to increase conversion rates and sales. Optimize product images and ensure they meet the required standards for quality and consistency. Customer Handling :Address customer inquiries, concerns, and complaints promptly and professionally. Provide accurate and comprehensive information about products, promotions, and policies. Offer personalized assistance to customers to ensure a positive shopping experience. Requirements : Proven experience in e-commerce management, preferably in listing products on websites and marketplaces. Familiarity with e-commerce platforms and tools (e.g., Shopify, WooCommerce, Amazon Seller Central). Strong knowledge of SEO principles and best practices for optimizing product listings. Excellent written and verbal communication skills, with a customer-focused approach. Exceptional attention to detail and the ability to manage multiple tasks simultaneously. Proficient in using MS Office and basic image editing software. Ability to adapt to a fast-paced environment and meet tight deadlines. If you are passionate about e-commerce, possess a keen eye for detail, and thrive in a dynamic environment, we would love to hear from you. Join our team and contribute to our success in the ever-growing world of online retail. Job Type: Full-time Pay: ₹150,000.00 - ₹300,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Summary: We are seeking a highly motivated and detail-oriented E-Commerce Executive to join our team. The E-Commerce Executive will be responsible for managing and optimizing product listings on our website and various online marketplaces. The ideal candidate will possess strong organizational skills, excellent attention to detail, and a solid understanding of e-commerce platforms. This role also involves interacting with customers to address their queries and provide exceptional service when needed. Responsibilities: Listing Management :Upload and manage product listings on our website and online marketplaces. Ensure accurate and up-to-date product information, including descriptions, images, and pricing. Monitor inventory levels and update listings accordingly. Optimize product titles, descriptions, and keywords for improved search visibility. Collaborate with the marketing team to create compelling product content. Listing Enhancement :Continuously improve and enhance existing product listings to increase conversion rates and sales. Optimize product images and ensure they meet the required standards for quality and consistency. Customer Handling :Address customer inquiries, concerns, and complaints promptly and professionally. Provide accurate and comprehensive information about products, promotions, and policies. Offer personalized assistance to customers to ensure a positive shopping experience. Requirements : Proven experience in e-commerce management, preferably in listing products on websites and marketplaces. Familiarity with e-commerce platforms and tools (e.g., Shopify, WooCommerce, Amazon Seller Central). Strong knowledge of SEO principles and best practices for optimizing product listings. Excellent written and verbal communication skills, with a customer-focused approach. Exceptional attention to detail and the ability to manage multiple tasks simultaneously. Proficient in using MS Office and basic image editing software. Ability to adapt to a fast-paced environment and meet tight deadlines. If you are passionate about e-commerce, possess a keen eye for detail, and thrive in a dynamic environment, we would love to hear from you. Join our team and contribute to our success in the ever-growing world of online retail. Job Type: Full-time Pay: ₹150,000.00 - ₹300,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Experience: E-commerce: 1 year (Preferred) total work: 1 year (Preferred) Work Location: In person
Job Overview: We are seeking a skilled and detail-oriented Ecommerce Manager to lead our product listing and portal management efforts. The role focuses on maintaining accurate product data, optimizing listings for visibility, and driving sales through effective marketplace strategies. You will oversee multiple e-commerce platforms, ensuring product listings are compelling, well-categorized, and updated in real-time to maximize sales potential. Key Responsibilities: Develop and implement product listing strategies to enhance product visibility and drive conversions across marketplaces (Website, Amazon, Flipkart, etc.). Manage end-to-end product uploads, including product descriptions, images, pricing, and categorization to align with branding guidelines. Monitor and analyze sales performance for each platform, identifying areas for improvement in product presentation and pricing strategy. Collaborate with the marketing team to execute product-specific promotional campaigns and optimize listings for SEO. Maintain up-to-date knowledge of marketplace algorithms, policies, and best practices to maximize product reach. Implement strategies for seasonal product launches, inventory clearance, and promotional events. Generate regular reports on product performance, customer feedback, and sales trends to guide data-driven decision-making. Qualifications: Bachelor’s degree in Business, Marketing, E-commerce, or a related field. Minimum 3 years of experience in e-commerce product listing management, preferably in retail or home decor. Expertise in marketplace platforms such as Amazon Seller Central, Flipkart Seller Hub, and Shopify. Strong data analysis skills with proficiency in Google Analytics, Excel, and reporting tools. Excellent attention to detail, organizational, and time management skills. Ability to handle multiple product categories and maintain high listing accuracy. Creative problem-solver with a strong grasp of e-commerce and marketplace dynamics. Benefits: Competitive salary and performance-based incentives. Opportunity to work with a growing brand in the home decor industry. Collaborative and inclusive work culture. Job Type: Full-time Pay: ₹250,000.00 - ₹500,000.00 per year Schedule: Day shift Work Location: In person
What You’ll Do: Create compelling written and visual content for Instagram, Facebook, YouTube, and our website. Ideate, script, and write captions, product stories, and reels that convert views to sales . Collaborate with the video team to build brand-focused narratives . Research trends in home decor, Vastu, and design to create highly engaging posts, blogs, and scripts . Work closely with the design and marketing teams to ensure a consistent brand voice . What We’re Looking For: Strong creative writing skills (English + Hindi a plus). A good aesthetic sense and knowledge of social media trends. Ability to turn simple product features into emotionally engaging stories . Familiarity with tools like Canva, ChatGPT, Google Docs. Previous experience in lifestyle, decor, or e-commerce content is a bonus. Job Type: Full-time Pay: ₹200,000.00 - ₹480,000.00 per year Schedule: Morning shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 14/07/2025
We are an e-commerce company with a strong presence on Flipkart, Amazon, and our own website. As part of our growth, we are looking for a creative and skilled Video Editor to join our team. If you have a passion for storytelling and a keen eye for detail, this role is for you! Key Responsibilities: Video Editing: Edit and assemble raw footage into polished, engaging videos suitable for social media, websites, and marketing campaigns. Content Creation: Collaborate with the marketing team to develop video concepts that align with the brand's tone and strategy. Motion Graphics: Incorporate animations, transitions, and special effects to enhance video appeal. Sound Design: Add appropriate music, voiceovers, and sound effects to videos. Quality Control: Ensure all videos meet the highest quality standards and adhere to brand guidelines. Trend Awareness: Stay updated on the latest video editing trends and techniques to keep content fresh and engaging. Qualifications and Skills: Proficiency in video editing software like Adobe Premiere Pro, Final Cut Pro, After Effects, or similar tools. Experience with motion graphics and animation is a plus. Strong understanding of storytelling, pacing, and visual aesthetics. Ability to work under tight deadlines and manage multiple projects simultaneously. A portfolio showcasing past video editing work. Job Type: Full-time Pay: ₹180,000.00 - ₹360,000.00 per year Schedule: Day shift Application Question(s): Which editing softwares are you trained / comfortable on? Education: Higher Secondary(12th Pass) (Preferred) Experience: Video Editing: 1 year (Required) total work: 1 year (Preferred) Video Production: 1 year (Preferred) Work Location: In person Expected Start Date: 15/07/2025
What You’ll Do: Create compelling written and visual content for Instagram, Facebook, YouTube, and our website. Ideate, script, and write captions, product stories, and reels that convert views to sales . Collaborate with the video team to build brand-focused narratives . Research trends in home decor, Vastu, and design to create highly engaging posts, blogs, and scripts . Work closely with the design and marketing teams to ensure a consistent brand voice . What We’re Looking For: Strong creative writing skills (English + Hindi a plus). A good aesthetic sense and knowledge of social media trends. Ability to turn simple product features into emotionally engaging stories . Familiarity with tools like Canva, ChatGPT, Google Docs. Previous experience in lifestyle, decor, or e-commerce content is a bonus. Job Type: Full-time Pay: ₹200,000.00 - ₹480,000.00 per year Schedule: Morning shift Supplemental Pay: Performance bonus Work Location: In person Expected Start Date: 14/07/2025
About Us: ApkaMart is a leading e-commerce platform specializing in handmade home décor products. Our mission is to bring exquisite craftsmanship into homes and lives through unique and beautiful decor items. Join our team and be a part of this exciting journey of creativity, innovation, and customer delight. Position Summary: We are looking for a results-driven and creative Assistant Manager / Manager for Digital Marketing to lead our online marketing strategies. The ideal candidate will have a strong understanding of digital trends, hands-on experience with e-commerce marketing, and the ability to drive customer acquisition and engagement through innovative campaigns. Key Responsibilities: Digital Marketing Strategy: Develop and execute comprehensive digital marketing strategies aligned with ApkaMart’s goals. Monitor market trends and competitor activities to optimize marketing efforts Social Media Management: Oversee ApkaMart’s presence across platforms like Instagram, Facebook, Pinterest, and YouTube. Plan, create, and execute engaging content (reels, posts, stories) to build brand awareness and drive traffic. Monitor trends and innovate campaigns to enhance engagement. Performance Marketing: Manage and optimize paid campaigns (Google Ads, Facebook Ads, etc.) for conversions and ROI. Conduct A/B testing and track key performance metrics like CTR, CPC, and ROAS. SEO and Content Marketing: Oversee on-page and off-page SEO to improve organic rankings and visibility. Collaborate with the content team to create blogs, product descriptions, and newsletters. Email Marketing and CRM: Design and execute email marketing campaigns to nurture leads and re-engage customers. Manage customer databases for segmented and targeted outreach. Data Analysis and Reporting: Use analytics tools (Google Analytics, Meta Business Suite, etc.) to monitor campaign performance. Prepare monthly reports on digital marketing activities and suggest actionable insights. Team Collaboration: Work closely with the product, design, and operations teams to ensure cohesive messaging and campaigns. Guide and mentor junior digital marketing team members (if applicable). Required Skills & Qualifications: Bachelor’s degree in Marketing, Business Administration, or a related field. A Master’s degree is a plus. Proven experience (3+ years) in digital marketing, preferably in e-commerce. Hands-on experience with tools like Google Ads, Facebook Ads Manager, Canva, and email marketing platforms. Strong understanding of SEO and SEM practices. Analytical mindset with proficiency in Google Analytics and other reporting tools. Excellent communication and interpersonal skills. Creative thinking and the ability to work in a fast-paced environment. Job Type: Full-time Pay: ₹200,000.00 - ₹480,000.00 per year Schedule: Day shift Experience: total work: 3 years (Preferred) Work Location: In person
We are an e-commerce company with a strong presence on Flipkart, Amazon, and our own website. As part of our growth, we are looking for a creative and skilled Video Editor to join our team. If you have a passion for storytelling and a keen eye for detail, this role is for you! Key Responsibilities: Video Editing: Edit and assemble raw footage into polished, engaging videos suitable for social media, websites, and marketing campaigns. Content Creation: Collaborate with the marketing team to develop video concepts that align with the brand's tone and strategy. Motion Graphics: Incorporate animations, transitions, and special effects to enhance video appeal. Sound Design: Add appropriate music, voiceovers, and sound effects to videos. Quality Control: Ensure all videos meet the highest quality standards and adhere to brand guidelines. Trend Awareness: Stay updated on the latest video editing trends and techniques to keep content fresh and engaging. Qualifications and Skills: Proficiency in video editing software like Adobe Premiere Pro, Final Cut Pro, After Effects, or similar tools. Experience with motion graphics and animation is a plus. Strong understanding of storytelling, pacing, and visual aesthetics. Ability to work under tight deadlines and manage multiple projects simultaneously. A portfolio showcasing past video editing work. Job Type: Full-time Pay: ₹180,000.00 - ₹360,000.00 per year Schedule: Day shift Application Question(s): Which editing softwares are you trained / comfortable on? Education: Higher Secondary(12th Pass) (Preferred) Experience: Video Editing: 1 year (Required) total work: 1 year (Preferred) Video Production: 1 year (Preferred) Work Location: In person Expected Start Date: 15/07/2025
We are looking for a highly organized and detail-oriented Assistant Manager – Inventory & Dispatch to oversee inventory control, stock movement, and dispatch operations. The ideal candidate will ensure smooth coordination between procurement, warehouse, and logistics teams to maintain optimal stock levels, timely deliveries, and accurate documentation. Key Responsibilities: Inventory Management: Monitor, track, and manage inventory movement across multiple locations. Maintain real-time and accurate stock records in the system. Conduct periodic stock audits, cycle counts, and reconciliations. Goods Receipt & Documentation: Oversee preparation and verification of Goods Receipt Notes (GRN) for all incoming materials. Ensure timely and accurate recording of Purchase Orders (POs) and related documentation. Coordinate with accounts and procurement teams for invoice matching and approvals. Warehouse & Dispatch Operations: Supervise warehouse operations including receiving, storage, packing, and dispatch. Ensure dispatches are executed on time with proper documentation and packaging. Optimize warehouse layout for efficient storage and space utilization. Stock Optimization & Control: Analyze demand patterns and consumption trends to maintain ideal stock levels. Identify slow-moving or obsolete stock and plan liquidation strategies. Implement best practices to minimize stock losses, damages, and discrepancies. Performance Analysis & Reporting: Prepare and review reports on inventory performance, turnover, and accuracy. Track KPIs related to order fulfillment, dispatch timelines, and warehouse efficiency. Recommend process improvements for cost reduction and operational excellence. Qualifications and Skills: Bachelor’s degree in Supply Chain Management, Operations, or related field. 3–5 years of experience in inventory, warehouse, or dispatch management. Strong knowledge of ERP/inventory software and MS Excel. Excellent analytical, organizational, and communication skills. Ability to manage teams and work in a fast-paced environment. Job Type: Full-time Pay: ₹300,000.00 - ₹450,000.00 per year Experience: total work: 3 years (Required) Work Location: In person
Position Overview: We are looking for a detail-oriented and proactive Inventory & Dispatch Executive to join our team. The ideal candidate will be responsible for managing inventory records, coordinating dispatches, handling logistics, and ensuring on-time deliveries to customers. This role requires excellent coordination skills, accuracy in documentation, and a commitment to maintaining smooth operational flow. Key Responsibilities: 1. Timely Dispatch Coordination Plan and execute daily dispatch schedules as per customer orders. Ensure all orders are packed, labeled, and shipped accurately and on time. Coordinate with warehouse, sales, and logistics teams for smooth dispatch flow. Track deliveries and ensure proof of delivery (POD) is received and recorded. 2. Customer Service Communicate proactively with customers regarding dispatch and delivery updates. Handle order-related queries, delays, or special delivery requests professionally. Ensure customer satisfaction through prompt and reliable service. Maintain positive relationships with clients to enhance repeat business. 3. Logistics Management Coordinate with transporters, courier services, and third-party logistics partners. Monitor delivery timelines and take corrective action in case of transit delays. Ensure compliance with packaging, labeling, and documentation standards. 4. Inventory & Record Maintenance Maintain up-to-date stock records in software or ERP systems. Conduct periodic stock checks and physical inventory audits. Reconcile stock discrepancies between system and physical records. Generate inventory and dispatch reports for management review. 5. Process Improvement Identify gaps in current dispatch and inventory processes. Suggest and implement improvements for operational efficiency. Work with management to develop SOPs for dispatch and logistics. Track performance metrics to reduce errors and optimize turnaround time. Qualifications and Skills: Bachelor’s degree or equivalent experience in logistics, supply chain, or a related field. 1-3 years of experience in dispatch or logistics operations. Excellent organizational and time-management skills. Strong communication and customer service skills. Proficiency in MS Office and inventory management software. Ability to handle pressure and meet tight deadlines. Job Type: Full-time Pay: ₹150,000.00 - ₹350,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person
We are looking for a Data & Accounts Manager who will be responsible for handling company accounts, analyzing business data, managing inventory reports, and ensuring accurate GST filing and compliance. This role is ideal for someone who enjoys working with numbers, interpreting business data, and helping management make informed decisions through financial and operational insights. Key Responsibilities: Inventory Management Maintain accurate inventory records across warehouses and stores. Reconcile stock data with purchase, sales, and accounting entries. Identify variances and investigate discrepancies between physical and system stock. Accounting & Financial Management Maintain day-to-day accounting entries, ledgers, and reconciliations. Prepare and finalize financial statements in coordination with management. Handle accounts payable, receivable, and bank reconciliations. Assist in internal and external audits. GST & Compliance Prepare and file monthly, quarterly, and annual GST returns. Ensure compliance with all statutory requirements and deadlines. Maintain accurate records for taxation and support data for GST audits. Data Management & Reporting: Prepare daily, weekly, and monthly inventory reports. Analyze movement trends, stock turnover ratios, and product performance. Monitor slow-moving, non-moving, and fast-moving items to assist in inventory planning. Coordination & Documentation: Collaborate with the purchase, accounts, and sales teams to ensure real-time updates. Maintain accurate inward/outward documentation and assist in audit preparations. Support cost management, budgeting, and forecasting activities related to inventory. System & Process Optimization: Work on improving inventory management systems and reporting accuracy. Suggest process improvements based on data insights. Implement checks and balances to prevent stock loss or mismanagement. Qualification: CA / CA Inter / B.Com / M.Com with strong analytical and Excel skills. Experience: 3-8 years Skills Required: Strong Excel & data analysis capabilities (knowledge of Pivot, VLOOKUP, MIS reporting). Understanding of accounting principles, costing, and stock valuation. Attention to detail with problem-solving mindset. Good communication and coordination skills. Job Type: Full-time Pay: ₹500,000.00 - ₹800,000.00 per year Experience: total work: 3 years (Required) Work Location: In person
Position Overview: We are looking for a detail-oriented and proactive Inventory & Dispatch Executive to join our team. The ideal candidate will be responsible for managing inventory records, coordinating dispatches, handling logistics, and ensuring on-time deliveries to customers. This role requires excellent coordination skills, accuracy in documentation, and a commitment to maintaining smooth operational flow. Key Responsibilities: 1. Timely Dispatch Coordination Plan and execute daily dispatch schedules as per customer orders. Ensure all orders are packed, labeled, and shipped accurately and on time. Coordinate with warehouse, sales, and logistics teams for smooth dispatch flow. Track deliveries and ensure proof of delivery (POD) is received and recorded. 2. Customer Service Communicate proactively with customers regarding dispatch and delivery updates. Handle order-related queries, delays, or special delivery requests professionally. Ensure customer satisfaction through prompt and reliable service. Maintain positive relationships with clients to enhance repeat business. 3. Logistics & Coordination Liaise with courier partners and transport vendors for smooth pickups and deliveries. Track shipments and resolve delivery-related issues or escalations. Handle reverse logistics (returns/replacements). 4. Inventory & Record Maintenance Coordinate with the warehouse team for stock inward/outward entries. Conduct periodic stock checks and physical inventory audits. Reconcile stock discrepancies between system and physical records. Generate inventory and dispatch reports for management review. 5. Process Improvement Identify gaps in current dispatch and inventory processes. Suggest and implement improvements for operational efficiency. Work with management to develop SOPs for dispatch and logistics. Track performance metrics to reduce errors and optimize turnaround time. Qualifications and Skills: Bachelor’s degree or equivalent experience in logistics, supply chain, or a related field. 1-3 years of experience in dispatch or logistics operations. Excellent organizational and time-management skills. Strong communication and customer service skills. Proficiency in MS Office and inventory management software. Ability to handle pressure and meet tight deadlines. Job Type: Full-time Pay: ₹150,000.00 - ₹350,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person
Position Overview: We are looking for a detail-oriented and proactive Inventory & Dispatch Executive to join our team. The ideal candidate will be responsible for managing inventory records, coordinating dispatches, handling logistics, and ensuring on-time deliveries to customers. This role requires excellent coordination skills, accuracy in documentation, and a commitment to maintaining smooth operational flow. Key Responsibilities: 1. Timely Dispatch Coordination Plan and execute daily dispatch schedules as per customer orders. Ensure all orders are packed, labeled, and shipped accurately and on time. Coordinate with warehouse, sales, and logistics teams for smooth dispatch flow. Track deliveries and ensure proof of delivery (POD) is received and recorded. 2. Customer Service Communicate proactively with customers regarding dispatch and delivery updates. Handle order-related queries, delays, or special delivery requests professionally. Ensure customer satisfaction through prompt and reliable service. Maintain positive relationships with clients to enhance repeat business. 3. Logistics & Coordination Liaise with courier partners and transport vendors for smooth pickups and deliveries. Track shipments and resolve delivery-related issues or escalations. Handle reverse logistics (returns/replacements). 4. Inventory & Record Maintenance Coordinate with the warehouse team for stock inward/outward entries. Conduct periodic stock checks and physical inventory audits. Reconcile stock discrepancies between system and physical records. Generate inventory and dispatch reports for management review. 5. Process Improvement Identify gaps in current dispatch and inventory processes. Suggest and implement improvements for operational efficiency. Work with management to develop SOPs for dispatch and logistics. Track performance metrics to reduce errors and optimize turnaround time. Qualifications and Skills: Bachelor’s degree or equivalent experience in logistics, supply chain, or a related field. 1-3 years of experience in dispatch or logistics operations. Excellent organizational and time-management skills. Strong communication and customer service skills. Proficiency in MS Office and inventory management software. Ability to handle pressure and meet tight deadlines. Job Type: Full-time Pay: ₹150,000.00 - ₹350,000.00 per year Experience: total work: 1 year (Preferred) Work Location: In person