Key Responsibilities Welcome Calls: Greet and onboard new customers, providing them with essential information about their orders and services. Handle Issue Cases: Address customer concerns, complaints, or product-related queries efficiently and provide suitable resolutions. Maintain a professional and courteous communication tone at all times. Keep accurate records of customer interactions and update the CRM system. Coordinate with internal teams to escalate unresolved issues. Required Skills & Qualifications Excellent verbal communication skills in Hindi and English Ability to handle customer queries patiently and professionally. Basic computer skills and experience with CRM tools (preferred but not mandatory). Strong problem-solving abilities and a customer-centric approach. Prior experience in telecalling or customer service is a plus. Why Join Us? Competitive salary Growth opportunities within the company. Supportive and friendly work environment. Training and skill development programs. If you are passionate about customer service and enjoy talking to people, we would love to hear from you! Job Types: Full-time, Part-time Pay: ₹150,000.00 - ₹400,000.00 per year Expected hours: 27 per week Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Expected Start Date: 16/06/2025

Are you an SEO enthusiast with a knack for optimizing websites and driving organic traffic? We’re looking for an SEO Executive who can boost our online presence, improve search rankings, and enhance digital visibility. Key Responsibilities: ✅ Conduct keyword research, competitor analysis, and site audits. ✅ Optimize on-page elements, meta tags, headings, and content for search engines. ✅ Implement link-building strategies and outreach campaigns. ✅ Track, analyze, and report website performance using tools like Google Analytics and Search Console. ✅ Stay updated with the latest SEO trends, algorithm changes, and best practices. Requirements: 1. 1-3 years of experience in SEO, digital marketing, or content optimization. 2. Strong knowledge of on-page and off-page SEO techniques. 3. Analytical mindset with a data-driven approach to problem-solving. Perks & Benefits: ✔ Competitive salary & performance incentives ✔ Professional growth and learning opportunities ✔ Collaborative and innovative work environment Job Type: Full-time Pay: ₹180,000.00 - ₹450,000.00 per year Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 28/02/2025 Expected Start Date: 16/06/2025