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101 Listening Skills Jobs - Page 4

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1.0 - 5.0 years

0 Lacs

maharashtra

On-site

The Voice Associate is responsible for managing incoming and outgoing calls to provide exceptional customer service, resolve customer inquiries, and support various business needs. You will need to demonstrate excellent communication skills, a strong customer-focused approach, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Handle Inbound Calls: Respond to customer inquiries, complaints, and requests through inbound phone calls. Provide accurate information and solutions in a timely and professional manner. Make Outbound Calls: Conduct outbound calls for follow-ups, customer feedback, surveys, or to provide additional information or services as required. Customer Issue Resolution: Identify customer needs, clarify information, research issues, and provide appropriate solutions. Escalate complex cases to higher-level support when necessary. Document Interactions: Accurately record details of customer interactions, including inquiries, complaints, comments, and actions taken in the customer relationship management (CRM) system. Achieve Performance Metrics: Meet or exceed key performance indicators (KPIs) such as call handling time, resolution time, customer satisfaction scores, and other relevant metrics. Maintain Knowledge Base: Stay updated with product or service information, policies, and procedures to provide accurate and up-to-date information to customers. Follow Procedures: Adhere to company policies and procedures during all interactions to ensure compliance and protect customer data and privacy. Collaborate with Team: Work effectively with team members and other departments to ensure a seamless customer experience. Qualifications: Education: High school diploma or equivalent required; Associates or Bachelors degree preferred. Experience: Previous experience in customer service, call center, or a similar role is preferred. Skills: Excellent verbal communication and listening skills. Strong problem-solving abilities and attention to detail. Ability to work under pressure and handle challenging situations. Proficiency in using computer systems and CRM software. Ability to multitask and manage time effectively. Additional Requirements: A calm and patient demeanor, especially in high-stress situations. Strong ethical standards and respect for confidentiality. Benefits: - Health insurance - Bonus - Incentives Walk-in Dates: - 19-Aug-24, 20-Aug-24 @ Vasai Location - 21-Aug-24, 22-Aug-24 @ Mahape Location Note: Only Female candidates are preferred.,

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0.0 - 3.0 years

0 Lacs

punjab

On-site

As an International Sales Executive at Zapbuild Technologies, you will be responsible for handling the International BPO Sales process during night shifts. Your role will involve engaging in the International Voice process with fluent English communication, negotiation with clients, and closing deals successfully. You should possess excellent listening and problem-solving abilities to excel in this role. To thrive in this position, you must showcase exceptional communication and interpersonal skills. Being self-motivated and target-oriented is crucial, along with the capability to work both independently and collaboratively as part of a team. Your primary focus will be on delivering outstanding sales performance and customer satisfaction. We offer a competitive salary and incentive structure, along with comprehensive training and development opportunities to enhance your skills. You will be working in a supportive and collaborative work environment that fosters growth and success in your sales career. The perks and benefits of this role include a 5-day working week, fixed night shifts from 7:30 pm to 4:30 am, free pick and drop cab facility, incentives for achieving targets, as well as office parties and fun activities to maintain a positive work culture. This position is based in Mohali, Punjab, and is open to candidates ranging from freshers to those with 1.5 years of experience. The key requirement for this role is excellent English speaking skills to effectively communicate with international clients. Please note that this is a work-from-office opportunity with night shifts in Mohali, Punjab. If you are enthusiastic about sales, possess strong communication skills, and are looking to kickstart or advance your career in the field, we encourage you to apply and join our dynamic team at Zapbuild Technologies.,

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As an Education Counselor, you will be a crucial part of our team, dedicated to providing support and guidance to individuals seeking assistance. Your passion for helping others and excellent communication skills will be key in conducting counseling sessions to address emotional, mental, and behavioral issues. Utilizing tools like Adobe Captivate, you will create engaging educational materials and present information in a clear manner to clients. Your responsibilities will include developing tailored treatment plans, maintaining accurate client records, collaborating with other professionals for comprehensive care, monitoring client progress, and educating clients on coping mechanisms and self-care strategies. Proficiency in Adobe Captivate or similar software, effective presentation skills, strong communication abilities, empathy, and active listening skills are essential for this role. This position offers a rewarding opportunity for a compassionate individual committed to positively impacting the lives of others. If you possess the necessary skills and are passionate about helping individuals overcome challenges, we welcome you to apply for this full-time, permanent position with a day shift schedule and performance bonus. Fluency in Hindi and English is preferred, and the preferred work location is in Bengaluru, Karnataka, for in-person interactions.,

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1.0 - 5.0 years

0 Lacs

delhi

On-site

The role of Telecaller/International Voice Process at AIMLAY in New Delhi is a full-time on-site position that involves making outbound calls to potential customers, handling inbound calls, providing information about educational courses, addressing customer inquiries, and maintaining customer records. As a part of the team, you will be responsible for effectively communicating with individuals, showcasing the diverse range of educational programs offered by AIMLAY, and ensuring customer satisfaction through personalized assistance. To excel in this role, you should possess excellent communication and interpersonal skills, with fluency in both English and Hindi. Prior experience in customer service or telemarketing will be beneficial, along with the ability to thrive in a fast-paced environment. Your role will also require good listening skills, attention to detail, and familiarity with educational programs and services. Moreover, basic computer skills for data entry and CRM usage are essential for this position. By joining AIMLAY, you will have the opportunity to contribute to making education accessible to all, while engaging with individuals from diverse backgrounds and providing them with valuable information about educational opportunities.,

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1.0 - 2.0 years

1 - 2 Lacs

Chennai

Work from Office

Make outbound calls to potential customers, explain products/services, generate leads, and close sales. Maintain records and follow up to ensure customer conversion. Required Candidate profile Graduate with 6 months to 1 year of telesales experience. Strong communication, persuasion, and follow-up skills. Not a Target-driven and customer focussed.

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0.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Job Title: Technical Reviewer Location : Vasavi Sky city Gachibowli, Hyderabad Employment Type : [Full-time] Experience : Freshers Job Description We are looking for a detail-oriented and technically strong Technical Reviewer to join our team. The ideal candidate will be responsible for listening to technical discussions, evaluating candidates responses, and providing objective and structured feedback. This role plays a key part in the hiring process by helping us identify technically sound professionals. Key Responsibilities: Listen to technical interview recordings and live discussions across various IT domains and should be able to provide detailed feedback. Assess the quality, depth, and accuracy of candidates' technical responses. Identify red flags, inconsistencies, or knowledge gaps in responses. Provide clear, unbiased evaluation summaries and scores based on pre-defined criteria. Maintain professionalism, confidentiality, and consistency throughout the review process. Collaborate with hiring teams to align on evaluation standards. Required Skills: Excellent communication and active listening skills. Ability to evaluate candidate responses with fairness and neutrality. Good documentation and reporting skills. Must maintain a professional tone and adhere to review guidelines.

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0.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Job Title: Technical Reviewer Location : Vasavi Sky city Gachibowli, Hyderabad Employment Type : [Full-time] Experience : Freshers Shift Timings : 06:30 PM to 3:30 AM IST Job Description We are looking for a detail-oriented and technically strong Technical Reviewer to join our team. The ideal candidate will be responsible for listening to technical discussions, evaluating candidates responses, and providing objective and structured feedback. This role plays a key part in the hiring process by helping us identify technically sound professionals. Key Responsibilities: Listen to technical interview recordings and live discussions across various IT domains and should be able to provide detailed feedback. Assess the quality, depth, and accuracy of candidates' technical responses. Identify red flags, inconsistencies, or knowledge gaps in responses. Provide clear, unbiased evaluation summaries and scores based on pre-defined criteria. Maintain professionalism, confidentiality, and consistency throughout the review process. Collaborate with hiring teams to align on evaluation standards. Required Skills: Excellent communication and active listening skills. Ability to evaluate candidate responses with fairness and neutrality. Good documentation and reporting skills. Must maintain a professional tone and adhere to review guidelines.

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0.0 years

12 - 36 Lacs

Kolkata, West Bengal, India

On-site

Description We are looking for enthusiastic and motivated Telecallers to join our team. This is an entry-level position suitable for freshers eager to start their career in sales and customer service. As a Telecaller, you will be responsible for making outbound calls to potential customers, promoting our products and services, and ensuring a high level of customer satisfaction. Responsibilities Make outbound calls to potential customers to promote products and services. Answer incoming calls and address customer inquiries effectively. Maintain accurate records of customer interactions and transactions. Follow scripts to ensure consistency and quality in communication. Achieve daily and weekly call targets set by the management. Skills and Qualifications Excellent verbal communication skills in English and local languages. Strong interpersonal skills and ability to build rapport with customers. Basic computer skills for data entry and record keeping. Ability to work in a fast-paced environment and handle rejection. High school diploma or equivalent; a degree in any field is a plus.

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2.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Telangana, India

On-site

Customer Care Executive Hearing Solutions is looking for a dedicated Customer Care Executive (CCE) to join our team. If you're passionate about delivering exceptional customer service, skilled at managing inquiries, and capable of building relationships while identifying sales opportunities, we want to hear from you! Key Responsibilities Manage a high volume of incoming calls and resolve customer service inquiries efficiently and professionally. Generate qualified sales leads that develop into new customer accounts. Identify and accurately assess customer needs to ensure their complete satisfaction with our products and services. Build sustainable relationships and trust with customer accounts through open, clear, and interactive communication. Provide accurate, valid, and complete information to customers by utilizing appropriate methods and tools. Meet or exceed personal and customer service team sales targets and call handling quotas. Handle customer queries , provide appropriate solutions and alternatives within set time limits, and follow up to ensure full resolution. Maintain meticulous records of customer interactions , process customer accounts, and file documents accurately. Adhere strictly to all communication procedures, guidelines, and company policies. Go the extra mile to engage customers and enhance their overall experience with Hearing Solutions. Skills & Qualifications Proven customer support experience or prior experience as a client service representative. A track record of over-achieving quotas is a significant plus. Strong phone contact handling skills coupled with active listening abilities. Familiarity with CRM systems and practices . Possess a strong customer orientation and the ability to adapt and respond effectively to different customer personalities and situations. Excellent communication and presentation skills , both verbal and written. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Must be proficient in English, Telugu, and Tamil . Qualification: Graduate.

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0.0 - 5.0 years

0 - 5 Lacs

Hyderabad, Telangana, India

On-site

Customer Care Executive Hearing Solutions is looking for a dedicated Customer Care Executive (CCE) to join our team. If you're passionate about delivering exceptional customer service, adept at handling inquiries, and skilled at building relationships while identifying sales opportunities, we want to hear from you! Key Responsibilities Manage a high volume of incoming calls and resolve customer service inquiries efficiently and professionally. Generate qualified sales leads and nurture them into new customer accounts. Identify and accurately assess customer needs to ensure their complete satisfaction with our products and services. Build sustainable relationships and trust with customer accounts through open, clear, and interactive communication. Provide accurate, valid, and complete information to customers by utilizing appropriate methods and tools. Meet or exceed personal and team sales targets and call handling quotas. Handle customer queries , provide appropriate solutions and alternatives within set time limits, and follow up to ensure full resolution. Maintain meticulous records of customer interactions , process customer accounts, and file documents accurately. Adhere strictly to all communication procedures, guidelines, and company policies. Go the extra mile to engage customers and enhance their overall experience with Hearing Solutions. Skills & Qualifications Proven customer support experience or prior experience as a client service representative. A track record of over-achieving quotas is a significant plus. Strong phone contact handling skills coupled with active listening abilities. Familiarity with CRM systems and practices . Possess a strong customer orientation and the ability to adapt and respond effectively to different customer personalities and situations. Excellent communication and presentation skills , both verbal and written. Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Must be proficient in Hindi and Bhojpuri . Qualification: Minimum of +2 (12th Grade) or Graduate .

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0.0 - 5.0 years

0 - 5 Lacs

Hyderabad, Telangana, India

On-site

Customer Care Executive Hearing Solutions is seeking a dedicated Customer Care Executive (CCE) to join our team. If you are passionate about providing excellent customer service, skilled at managing inquiries, and capable of identifying customer needs to drive satisfaction and sales leads, we encourage you to apply! Key Responsibilities Manage incoming calls and customer service inquiries , ensuring a professional and helpful interaction. Generate sales leads that have the potential to develop into new customers. Identify and assess customers needs to achieve high levels of satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by utilizing the right methods and tools. Meet personal and customer service team sales targets and call handling quotas. Handle customer queries , providing appropriate solutions and alternatives within established time limits, and follow up to ensure complete resolution. Keep meticulous records of customer interactions , process customer accounts, and file documents accurately. Follow communication procedures, guidelines, and policies consistently. Go the extra mile to engage customers and enhance their experience. Skills & Qualifications Proven customer support experience or experience as a client service representative. A track record of over-achieving quotas is highly desirable. Strong phone contact handling skills and active listening abilities. Familiarity with CRM systems and practices . Customer orientation and the ability to adapt and respond to different types of personalities and situations. Excellent communication and presentation skills . Ability to multi-task, prioritize, and manage time effectively in a fast-paced environment. Proficient in English, Hindi, and Telugu to effectively communicate with a diverse customer base.

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

QA ensures quality, identifies gaps, analyzes root causes, and improves agent performance and customer experience. Tamil, Telugu, Kannad and English is must required.

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0.0 - 2.0 years

0 - 2 Lacs

Faridabad, Haryana, India

On-site

Customer Care Executive / Telecaller This role at JIVA AYURVEDA is for a Customer Care Executive / Telecaller who will engage directly with customers, handling inquiries and showcasing basic selling skills. You'll need excellent verbal and written communication, a customer-centric approach, and a positive attitude to effectively assist customers, particularly those using online shopping portals and digital payment platforms. Key Responsibilities Customer Interaction: Deal effectively with customers, addressing their needs and providing excellent customer service. Communication: Utilize strong verbal and written communication skills to interact clearly with customers. Sales: Apply basic selling skills during calls to drive sales. Qualifications Good verbal and written Communication Skills (no mother tongue influence issues). Proficiency in customer dealing , including knowledge of customer service principles and online shopping portals. Basic computer knowledge and typing skills. Good interpersonal skills , including a positive attitude and negotiation abilities. Sales-driven with basic selling skills on calls. Strong listening skills . Awareness of digital payment platforms

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0.0 - 2.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Handle customer calls in Malayalam related to insurance queries, claims, and renewals. Ensure quality service, maintain records, and support issue resolution. Meet daily productivity and quality targets. Required Candidate profile 12th pass or graduate, fluent in Malayalam, basic in English/Hindi. 0–2 yrs BPO or insurance voice experience. Must have Good communication, willing to work in Bangalore location.

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1.0 - 4.0 years

3 - 5 Lacs

Bangalore Rural, Bengaluru

Work from Office

Role & reJob Title: Sales Cum Receptionist Location: The Karma Centre, JP nagar, Bangalore About Us: The Karma Centre is a spiritual organization offering courses and programs to promote personal growth and holistic wellbeing. Key Responsibilities: Attend calls and enquiries generated through ads, provide information, and convert leads into admissions. Follow up with prospects via calls, emails, and messages. Maintain enquiry and admission records. Greet and assist visitors and handle walk-in enquiries. Keep track of expenses and coordinate with the accounts team for salary processing. Maintain attendance records and support daily clerical tasks. Prepare and share periodic reports as required. Requirements: 13 years experience in sales, reception, or administrative roles. Good communication skills in English, Hindi, Kannada. Basic computer proficiency (MS Office, data entry). Pleasant personality, organized, and able to multitask. Interest in spirituality and wellbeing is a plus. Work Schedule: Monday to Saturday, 9.30am to 5.30pm Salary: AS per industry standards reponsibilities Preferred candidate profile

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1.0 - 5.0 years

0 - 5 Lacs

Ludhiana, Punjab, India

On-site

Roles and Responsibilities : Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team to ensure client activation & mapping . Responsible to Track stop trades & formulate strategy for activation . Responsible to drive Quality Activation in the region Conducting synergy meetings between internal teams with a objective to meet set targets Check gaps and conduct quality training for the sales teams for time to time and report to Management Will be responsible to prepare relevant dashboards and give insights for quality improvement for end-to-end Quality assurance and auditing. Competencies Required Good communication and listening skills Confidence and Presentation skills Ability to explain information clearly and simply Convincing skills

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1.0 - 2.0 years

1 - 2 Lacs

Bengaluru, Karnataka, India

On-site

Key Responsibilities Welcome and greet guests upon arrival, ensuring a warm and positive first impression Respond promptly to guest inquiries, requests, and concerns, providing solutions or escalating to appropriate departments Coordinate with various departments to fulfill guest needs and resolve issues efficiently Process check-ins, check-outs, and handle reservation modifications Maintain accurate guest records and preferences to personalize future stays Handle billing inquiries and process payments Provide information about property amenities, local attractions, and services Assist with special arrangements for VIP guests or special occasions Monitor guest satisfaction and collect feedback Ensure compliance with all health, safety, and security procedures Qualifications Bachelor's degree in Hospitality Management, Tourism, or related field (preferred) 1-2 years of experience in guest services, hospitality, or customer service Excellent communication and interpersonal skills Professional appearance and positive, service-oriented attitude Problem-solving abilities and attention to detail Proficiency with property management systems and booking software Ability to remain calm and effective under pressure Foreign language skills (advantageous) Skills & Attributes Outstanding customer service orientation Strong organizational and multitasking capabilities Empathetic listening and conflict resolution skills Cultural awareness and sensitivity Flexible schedule including evenings, weekends, and holidays as needed Professional demeanor and presentation

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2.0 - 4.0 years

3 - 5 Lacs

Bengaluru

Work from Office

About Us: Zybisys, recognized by Startup India, is a technology solutions company specializing in managed services for the rapidly growing FinTech sector. Founded in 2017, we focus on innovative cloud solutions that empower clients to navigate todays digital landscape. With a commitment to security, efficiency, and understanding customer needs, we deliver customized solutions that drive growth and success across various industries. Join us in shaping the future of technology! Position: Inside Sales Representative (ISR) Location: Bangalore, Karnataka Experience: 2 - 4 years of experience in inside sales representative role (ISR), preferably in the IT Sales, IT Services Sales and would be an advantage if related to financial services (FinTech) industry. Key Responsibilities: Conduct outbound calls to prospective clients to generate leads and qualify prospects. Build and maintain strong relationships with existing and potential clients through proactive communication. Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements. Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives. Utilize CRM software to track sales activities, update client information, and generate reports. Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. Upsell additional products or services to existing clients based on their needs and preferences. Provide timely and accurate information to clients regarding product features, pricing, and technical specifications. Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement. Work closely with the marketing team to support promotional campaigns and initiatives. Attend industry events and webinars to expand professional networks and stay informed about market developments. Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues. Requirements: Bachelors degree in business administration, Marketing, or a related field. Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage. Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Excellent listening skills and the ability to understand clients needs quickly and effectively. Proficiency in using CRM software and other sales tools to manage leads and opportunities. Ability to work independently and as part of a team in a fast-paced environment. Results-driven mindset with a focus on achieving and exceeding sales targets. Adaptability and willingness to learn new technologies and industry trends. Prior experience in upselling or cross-selling products or services. Strong organizational skills and attention to detail. Benefits: Comprehensive health and wellness benefits package. Opportunities for career growth and advancement within the company. Dynamic and collaborative work environment. If you're a motivated and results-oriented individual with a passion for sales and technology, we'd love to hear from you! Join us at Zybisys and be part of an energetic team driving innovation and success in the digital world. Zybisys is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

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0.0 - 1.0 years

2 - 2 Lacs

Hyderabad

Work from Office

Listen to audio recordings and transcribe them accurately Annotate and tag audio content based on specific project rules Maintain transcription quality, consistency, and productivity levels Work with teams to deliver assignments within deadlines Participate in feedback sessions and improve output quality

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1.0 - 6.0 years

1 - 2 Lacs

Hyderabad

Remote

Role & responsibilities Hiring: Language Transcription Specialists Hindi, Telugu, Marathi, Tamil, Kannada (Remote) Location: PAN India (Work from Home) Work Mode: 100% Remote | Flexible Hours | Part-time / Full-time Role Type: Audio Transcription (Listen & Convert to Text) Salary: 8,000 to 24,000/month (based on hours devoted) Job Description: We are hiring Language Transcribers proficient in Hindi, Telugu, Marathi, Tamil, or Kannada for a remote transcription role. The job involves listening to audio calls or voice clips and accurately converting the spoken content into a written text format. Key Responsibilities: Listen to audio recordings (30-minute call segments) Transcribe spoken content accurately in the selected language Maintain proper formatting, grammar, and clarity in transcription Submit completed transcripts within the agreed timeline Ensure 100% confidentiality and data accuracy Requirements: Proficiency in English and any one regional language: Hindi / Telugu / Marathi / Tamil / Kannada Strong listening and typing skills Ability to understand different accents, tones, and speech clarity Prior transcription or typing experience is a plus Must have a laptop/system, headphones, and a stable internet connection Self-motivated and committed to timely delivery Work Timings: Flexible schedule Choose your own transcription slots You will be assigned calls based on your availability (30 minutes per call) Open Positions: 1 Hindi Transcriptionist 1 Telugu Transcriptionist 1 Marathi Transcriptionist 1 Tamil Transcriptionist 1 kannada Transcriptionist Preferred candidate profile Preferred Candidate Profile: Proficient in any one regional language : Hindi, Telugu, Marathi, Tamil, or Kannada Strong listening skills with the ability to understand varied accents and dialects Excellent typing speed and accuracy in native language Familiarity with audio transcription and speech-to-text tools (preferred but not mandatory) Comfortable using a computer/laptop , headphones, and working online Must be detail-oriented , self-disciplined, and deadline-driven Open to freelancers , freshers , or graduates from any stream Prior experience in transcription , data entry , voice process , or content writing is a plus Should have a quiet work environment and good internet connection

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0.0 - 3.0 years

4 - 6 Lacs

Hyderabad

Work from Office

We are looking for a suitable person as Relationship Manager for Finance Doctor with an aptitude for three dimensions: Business development - The candidate should develop prospects and leads and should have the ability to convert them into customers. Relationship skills - The candidate should enjoy external orientation, interest in talking, relating with and helping people to achieve their important financial goals. Basic Financial Knowledge - The candidate should have a basic interest in financial markets, investment products and financial planning. Enhancing relationship with existing Customers: Ability to simplify the financial terms and present it to the customer Ability to listen to the customer's requirements and convert to goal based action steps Ability to quickly assess the situation and recommend appropriate allocation Ability to demonstrate the importance of goals to the Customer and facilitate implementation Converting Prospects to Customers: Proactively meeting prospects and leads and helping them understand the importance of financial planning Ability to handle questions related to financial markets and products Ability to follow up regularly Desired Candidate Profile Education: UG/PG of any specialization is fine. We are looking for a person with good academic background with an undergraduate degree in finance, commerce, economics or related areas. CFP/CFA qualification will be preferred. Related experience will be given preference but we might also consider freshly qualified candidates with high potential. Relationship manager is the most important contact point for our customers, collecting inputs and delivering output and developing good relationships. Finance Doctor prides itself on high quality of customer service and the candidate has to be highly sensitized towards delivering excellent service. At Finance Doctor, we have a very good and happy team atmosphere where our centralized planning, portfolio management and marketing support is geared towards making our relationship managers successful and with a good remuneration potential. Moreover, it is a great learning opportunity for anybody joining us because he or she gets to manage multiple portfolios jointly with the senior management and analyze why a certain asset allocation and selection of products has been recommended.

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10.0 - 17.0 years

12 - 18 Lacs

Hyderabad

Work from Office

General Job Description Interact with cross functional teams (BD / CROM / Supply Planning / Material Planning Team) to provide and process information in response to inquiries, concerns and requests about pharmaceutical products and related services. Main Job Role and Responsibilities deal directly with CFT either by telephone, electronically or face to face respond promptly to inquiries, concerns & requests and communicate / coordinate with internal departments obtain and evaluate all relevant information to handle product and supply related inquiries Facilitate order acceptance direct requests and unresolved issues to the designated resource record details of inquiries, comments and complaints record details of actions taken Education and Experience PG in Pharmaceuticals or equivalent. MBAs would be preferred basic pharmaceuticals knowledge knowledge of relevant computer applications knowledge of administrative procedures numeric, oral and written language applications Expected work experience: 1-2 years in pharmaceutical or similar field(s) Key Competencies PG in Pharmaceuticals or equivalent to MBAs would be preferred basic pharmaceuticals knowledge knowledge of relevant computer applications knowledge of administrative procedures numeric, oral and written language applications Expected work experience: 1-2 years in pharmaceutical or similar field(s) interpersonal skills communication skills - verbal and written listening skills problem analysis and problem-solving attention to detail and accuracy data collection and management adaptability ability to take initiatives stress tolerance Designation will be decided after considering candidate's existing designation, experience and knowledge.

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1.0 - 2.0 years

1 - 1 Lacs

Kolkata

Work from Office

Industry : Appliances company Location: Chadni Chawk Experience : 1- 2 as tele caller/customer care exe Qualification : 10+2 Gender: Female. Age : within 35 yrs. Office :10:00 - 7 pm. Required Candidate profile Answering inbound complaint calls of customer and resolving their queries Obtaining customer information and other relevant data Exceptional oral & written communication skills in Hindi & Bengali

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3.0 - 7.0 years

7 - 10 Lacs

Pune

Work from Office

Experience: Must have 3 years international sales experience Previous experience with Microsoft ERP domains is an advantage IT Solutions experience is a must Able to join within 30 days Key Responsibilities: Conduct cold calling to potential clients Generate leads through effective outreach strategies Manage inside sales activities to convert leads into customers Demonstrate excellent verbal and written communication skills Display eagerness to learn and proactive attitude towards sales targets Qualifications: Proven experience in international sales, with a track record of achieving targets Familiarity with Microsoft ERP solutions is preferred Ability to work independently and collaboratively within a team Strong negotiation and interpersonal skills Additional Skills: Proficiency in sales management tools Understanding of market dynamics and customer needs Willingness to travel as required for client meetings and conferences

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0.0 - 1.0 years

2 - 6 Lacs

Mumbai, Maharashtra, India

On-site

Experience in a call center or customer service environment (6 months max) Good Communication Skills (Hindi / English + Any regional language) Should be fluent in Hindi & any regional language Effective and Timely Communication Building up a Good Image and Rapport Good Confidence To work for both voice & non-voice process Research Skills Flexible on working hours (6 days working / Sunday week off) Ability to learn and execute the learning at work faster and efficiently Work commitment Basic knowledge of Computers -Typing speed of 30 - 35 wpm Provide customers with product and service information Manage and resolve customer complaints Identify and escalate priority issues Complete call logs Skills Required: Good Communication Skills,Good Confidence,Research,listening skills, Candidate Attributes: Listening skills Problem analysis and problem-solving Customer service orientation Attention to detail Adaptability Teamwork High energy level

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