Front Office - Associate

As a Rooms & Guest Services Operations team member at Le Mridien Mahabaleshwar Resort & Spa, your role involves following company policies and procedures, reporting accidents and unsafe conditions to your manager, maintaining a clean and professional appearance, and upholding the confidentiality of proprietary information. You will warmly welcome guests, anticipate their needs, assist individuals with disabilities, and express genuine appreciation. Communication is key as you speak clearly, answer phones with proper etiquette, and engage in positive relationships with your team to achieve common goals. Your responsibilities include complying with quality assurance standards, standing, sitting, or walking for extended periods, and performing tasks such as moving objects weighing up to 10 pounds without assistance. Your supervisors may assign other reasonable job duties as needed. **Key Responsibilities:** - Follow company policies and procedures - Report accidents, injuries, and unsafe work conditions to your manager - Maintain a clean and professional appearance - Welcome and acknowledge guests according to company standards - Anticipate and address guests" service needs - Assist individuals with disabilities - Speak using clear and professional language - Develop and maintain positive working relationships - Comply with quality assurance standards - Stand, sit, or walk for an extended period of time - Perform other reasonable job duties as requested by Supervisors **Qualifications Required:** - Education: High school diploma or G.E.D. equivalent - Related Work Experience: No related work experience required - Supervisory Experience: No supervisory experience needed - License or Certification: None required If you appreciate connecting with like-minded guests, have a deep desire to create memorable experiences, and align with our values of celebrating diverse cultures and providing exceptional service, we invite you to explore career opportunities with Le Mridien. Join our team to be part of a global brand portfolio with Marriott International, where you can thrive, contribute your best work, and become the best version of yourself.,