554 Listening Skills Jobs - Page 3

Role Overview: As a Senior Analyst in the Customer Support Desk (CSD) for the APAC/EMEA regions, your primary purpose is to manage operational deliverables and ensure quality ticket handling. Your role involves resolving escalations and providing end-to-end guidance for queries received through OSvC and over the phone. You will play a crucial part in aligning and contributing to the team's overall goals, focusing on process efficiency and quality improvement initiatives. Key Responsibilities: - Demonstrate strong analytical skills and a superior customer focus, essential for effective ticket handling and issue resolution within the CSD. - Take the initiative to work independently, demonstrat...

About the company: Vibely is a conversational platform where anyone can find a friend to have a casual conversation at any time of the day. It helps users build confidence in the real world and helps them make friends. Ever thought about using your fantastic listening skills to help others shine We're on the lookout for friendly, empathetic folks to join our team as Listeners, specifically for our Kannada-speaking user s. What you'll be doing You'll connect one-on-one with people on our Vibeliy app. Your mission To help them boost their communication skills and feel more confident. Think of yourself as a supportive friend, creating a comfortable space for honest chats. You'll listen to the u...

We are seeking a highly customer-focused individual for the International Chat Process role at KVC Consultants Ltd. In this position, you will be responsible for providing splendid customer service in a friendly and courteous manner through chat, promptly addressing inquiries, and ensuring immediate resolution of customer concerns in a 24/7 environment. Roles and responsibilities : Provide splendid customer services to customers in a friendly and courteous manner at all times via chat. Adhere strictly to quality and compliance guidelines in all interactions. Demonstrate the ability to make quick decisions and respond to customer inquiries promptly, ensuring all concerns are resolved immediat...

You are seeking an HRO Pre Sales/Solution Architect at Latinum who will be responsible for building trusted relationships with sales teams and client accounts. Your role will involve leveraging your domain and/or business/industry expertise to help increase revenue or sales for existing and new accounts. **Responsibilities:** - Participate in responding to HR Solutions received in RFx - Showcase each of the service propositions in a manner that specifically addresses the identified client need and creates excitement amongst the client teams about the product - Work with the Pre-Sales Manager and the Business teams to ensure that all sales documentation and collateral is kept up to date and r...

Role Overview: As a Sales Executive at Xoxoday, your primary responsibility will be to serve the needs of existing customers and generate new sales deals. You will play a crucial role in presenting Xoxoday products as solutions to prospective clients" business challenges and needs. Additionally, you will manage the full sales cycle from prospecting to closing for new customers, working in shifts or different time zones as required. Key Responsibilities: - Prepare for sales calls by conducting research and building sales decks. - Lead prospective client calls, send pitches, and close new deals. - Develop a pipeline of qualified opportunities and maintain an accurate forecast. - Liaise and par...

As a Tele-caller for the CSR initiative, your role involves conducting outbound calls to prospective students and their families within economically weaker sections to inform them about the program. You will use effective questioning and listening skills to identify and qualify potential candidates for enrollment. Following up with interested candidates to provide necessary information for informed decisions is also a key responsibility. Collaborating with program coordinators and team members to ensure messaging alignment and outreach strategies is essential. Additionally, maintaining a detailed database of contacts and accurately tracking interactions is part of your role. Key Responsibili...

Role Overview: As a Graduate Trainee at Envertiz Study Abroad Private Limited, you will have the opportunity to gain cross-functional exposure to various departments involved in international student recruitment. You will be responsible for handling student inquiries, providing guidance on admissions and visa processes, communicating effectively with prospective students, and maintaining documentation and record communications via emails and internal systems. Your role will require strict adherence to the company's Standard Operating Procedures and maintaining office protocols, confidentiality, and decorum at all times. Key Responsibilities: - Gain cross-functional exposure to various depart...

Role Overview: As a Fraud Risk Manager at Standard Chartered in Bangalore, India, your primary responsibility will be to manage Retail Clients Fraud Risk activities and processes for Investigations effectively and efficiently aligned to the business strategy. You will work with other units of Fraud Risk Management and stakeholders to ensure smooth functioning of Fraud risk management processes and activities. Additionally, you will be responsible for managing fraud risk, assisting businesses with implementing best-in-class tools and processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives. Key Responsibilities: - Manage Retail Clients Fraud R...

About The Company VMax Wellness is a dynamic health and wellness company dedicated to empowering individuals to live healthier lives. We offer personalized fitness and nutrition plans tailored to individual needs, delivered by a passionate team of experts. Our mission is to positively impact one million lives by combating lifestyle diseases and promoting overall well-being. Excited and want to learn more Visit our website, vmax.fit Role Description A Fitness Trainer is responsible for guiding individuals or groups through live virtual fitness sessions. The trainer designs and leads exercise routines suitable for various fitness levels, ensuring safe and effective workouts while providing rea...

You will be responsible for assisting in maintaining the back stock room and setting up merchandise displays on the sales floor. Your role will involve developing solutions for customers by actively listening to their needs and recommending the appropriate products. Additionally, you will greet customers upon their entry into the store and guide them to the appropriate team member for assistance. Key Responsibilities: - Maintain the back stock room and ensure merchandise displays are set up on the sales floor - Listen to customer needs and recommend suitable products - Greet customers and direct them to the appropriate team member for assistance Qualifications Required: - Previous experience...

You will be joining the Human Resources Shared Services (HRSS) team at GlobalFoundries, aligned with the Human Resources vertical. Your role will involve handling various people-related functions such as recruiting, learning, training, onboarding, compensation and benefits, performance management, organization development, and culture. You will be responsible for managing end-to-end employee life cycles, identifying process gaps for improvement, monitoring grievances, resolving subcon queries, and ensuring compliance with labor laws and company policies. Your communication skills, both written and verbal, will be crucial in interacting with global stakeholders. Additionally, proficiency in t...

Job Description: As a Customer Service Representative at our company, you will play a vital role in ensuring customer satisfaction. Your primary responsibility will be to provide exceptional support to our customers, addressing their inquiries, resolving any issues they may encounter, and guaranteeing a positive experience with our brand. Key Responsibilities: - Answering customer inquiries promptly and efficiently. - Resolving customer issues and escalating when necessary. - Ensuring a positive and seamless customer experience. - Utilizing excellent communication and interpersonal skills. - Demonstrating strong problem-solving abilities and attention to detail. Qualifications Required: - Hi...

As a Debt Collection Executive at our leading debt collection agency, your role will involve managing inbound and outbound calls efficiently to provide exceptional debt management services to our clients across Australia & New Zealand. You will be responsible for identifying customers" needs, clarifying information, and providing solutions while maintaining accurate records of all interactions. Additionally, you will attend client briefings, meetings, and trainings regularly to stay updated on best practices in the industry. Key Responsibilities: - Manage inbound and outbound calls in a timely manner. - Identify customers" needs, clarify information, research issues, and provide solutions an...

Role Overview: As a Sr. Technical IT Recruiter, you will be responsible for end-to-end recruitment processes, from sourcing candidates to onboarding while maintaining strong relationships throughout. You will thrive in fast-paced environments, demonstrate a passion for recruitment, and be an individual contributor with excellent listening skills. Your innovative approach to talent acquisition and ability to think outside the box will set you apart in this role. Previous experience in hiring for Emerging Technologies is a definite advantage, as you will have the opportunity to recruit candidates for cutting-edge technologies. Key Responsibilities: - Minimum of 3+ years of relevant end-to-end ...

You will be joining Kuhoo Finance, located in Nashik, as a Customer Engagement Associate. Kuhoo Finance is committed to revolutionizing how India finances education dreams by leveraging AI, data science, and customer insights to empower students to reach their full potential. **Role Overview:** In this role, you will be pivotal in providing exceptional customer experiences, managing communications, and supporting initiatives to enable students to access suitable financial solutions effectively. **Key Responsibilities:** - Interact with customers via inbound and outbound calls and email communications. - Address customer inquiries, requests, and complaints promptly and professionally. - Maint...

As a Customer Service Specialist at Lyfskills, you will play a crucial role in expanding enrollments by performing day-to-day sales and parent engagement tasks. Your primary focus will be on promoting Lyfskills" product and service to ensure customer satisfaction and meet service level agreements. Key Responsibilities: - Handle all incoming communications efficiently and professionally to ensure customer satisfaction and meet service level agreements - Convert trials to sales through outbound closure calls - Convert inbound leads into sales by effectively pitching the product and service - Manage and promptly respond to all prospective parent inquiries - Ensure high levels of customer satisf...

Role Overview: At TransUnion, we are committed to leveraging information to empower individuals to make better decisions. As a leading provider of global information solutions, our mission is to facilitate access to opportunities that enhance the quality of life for people worldwide. By assisting organizations in optimizing risk-based decisions and enabling consumers to manage their personal information, we contribute to informed decision-making and accomplishments. You will have access to tools and resources that support the diverse utilization of information, from improving risk management for businesses to assisting consumers in securing their first mortgage, ultimately enhancing the well...

As an Admission Operations Intern at Newton School of Technology, you will play a crucial role in supporting the admissions team. Your primary focus will be on assisting with campus tours, maintaining student engagement, and ensuring the smooth running of various sessions and events. This internship offers a valuable opportunity to gain practical experience in student operations, event coordination, and admissions procedures. **Key Responsibilities:** - Organize and conduct informative campus tours for prospective students and their parents. - Perform follow-up calls to students who have missed sessions or important events to keep them engaged. - Track and monitor attendance for scheduled se...

Description We are looking for enthusiastic individuals to join our Voice Process team in Bengaluru. This is an exciting opportunity for freshers or entry-level candidates who are eager to start their career in customer service. The role involves engaging with customers over the phone to provide support and assistance. Responsibilities Handle inbound and outbound calls for customer queries and support. Provide accurate information and assistance to customers regarding products and services. Document and maintain records of customer interactions and transactions. Resolve customer complaints and issues efficiently and professionally. Achieve performance metrics and targets set by the managemen...

Roles and Responsibilities : An ideal candidate will be responsible for revenue generation through online ad sales ..get business from clients + Advertising agencies(Good contact in advertising agencies a must) will be working closely with media buying agencies and direct brands on acquiring new campaigns and delivering results on the read where engagement and advertising network. Key activities include leading cold calls, client meeting, networking, sustaining relationships assisting in negotiating deal terms and pricing, resolving concerns, closing the deal and ensuring client satisfaction. IDEAL CANDIDATE PROFILE 3-5 years of online Ad sales experience, ideally within an Ad agency or a pu...

We are actively seeking a highly motivated and target-driven Tele Sales Executive to join our client's team through Acme Services . This pivotal role is responsible for engaging with customers over the phone, adhering to provided product scripts, and consistently meeting productivity and quality benchmarks. The ideal candidate will be adept at capturing customer details, generating references, and identifying cross-selling opportunities to contribute to overall sales success. Key Responsibilities Script Adherence & Product Knowledge : Adhere to the product script provided by the Company , ensuring consistent and accurate information delivery to customers. Target Achievement : Consistently me...

As a member of EY, you will be part of a globally connected powerhouse, working with diverse teams to shape your future with confidence and contribute to building a better working world. **Role Overview:** You will work with the MENA Assurance Leadership Team, supporting leadership decisions and project management for special projects that align with business objectives. Your responsibilities will include providing analysis and insights to improve business performance, developing strong internal networks, and creating impactful leadership presentations. **Key Responsibilities:** - Balance time between project management and analytics - Reach out to multiple stakeholders at all levels to gath...

As a Quality Analyst in a BPO setting, your role will involve evaluating calls objectively and providing constructive feedback to improve the quality of customer service. You must have at least 1 year of experience in a similar position, with a strong understanding of call center operations. Your responsibilities will include: - Conducting quality assessments on calls to ensure adherence to company standards - Identifying areas of improvement and providing recommendations for training - Collaborating with team members to implement quality enhancement initiatives To excel in this role, you should possess excellent listening and communication skills. The shift timings are from 5:00 am to 2:00 ...

As a Sales Executive, your role involves researching and generating lists of potential customers, providing input on customer briefs, presentations, and sales literature, and assisting in developing client relationships while retaining existing accounts. You will also be responsible for evaluating new sponsorship opportunities, learning and applying sales techniques, and maintaining sales records. Additionally, conducting demos on a regular basis is a key part of your responsibilities. In terms of customer support, you will extend assistance to clients during the onboarding process, make regular proactive service calls to existing clients, and address their needs and queries regarding transa...

As an Analyst in Global Complaint Management (Customer Response) within the Quality team, your role involves managing device or pharmaceutical complaints and adverse events on a global scale. Your responsibilities include: - Initial triage of complaint files - Assessing reportability of complaints - Escalating customer advocacy events - Submitting regulatory reports in compliance with applicable regulations - Referring potential safety cases to the relevant department - Obtaining additional information for events - Providing updates to reports - Ensuring timely processing of complaint files for regulatory reporting In this role, you will also: - Draft and send professional responses to custo...