Telecaller / International Voice Process

The role of Telecaller/International Voice Process at AIMLAY in New Delhi is a full-time on-site position that involves making outbound calls to potential customers, handling inbound calls, providing information about educational courses, addressing customer inquiries, and maintaining customer records. As a part of the team, you will be responsible for effectively communicating with individuals, showcasing the diverse range of educational programs offered by AIMLAY, and ensuring customer satisfaction through personalized assistance. To excel in this role, you should possess excellent communication and interpersonal skills, with fluency in both English and Hindi. Prior experience in customer service or telemarketing will be beneficial, along with the ability to thrive in a fast-paced environment. Your role will also require good listening skills, attention to detail, and familiarity with educational programs and services. Moreover, basic computer skills for data entry and CRM usage are essential for this position. By joining AIMLAY, you will have the opportunity to contribute to making education accessible to all, while engaging with individuals from diverse backgrounds and providing them with valuable information about educational opportunities.,