SmartDocs

Job Title- ABAP Intern 1. About Us SmartDocs is an AI-powered Source-to-Pay platform helping organizations build resilient, sustainable, and efficient supply chains. Our mission is twofold empowering enterprises to streamline and optimize their Source-to-Pay (S2P) operations and enable suppliers to collaborate and transact with ease. By simplifying interactions for all stakeholders, SmartDocs creates a connected ecosystem that delivers measurable outcomes for both customers and suppliers. 2. What We are Our Values in Action Take Ownership: We move with purpose and accountability. Health Comes First: We respect boundaries, support balance, and believe in sustainable success. Be Good, Do Good: We treat people with respect, give back when we can, and always aim to leave things better than we found them. This is the foundation of who we are and how we grow together at SmartDocs. This is best place for the one who have the Thirst to Learn. 3. What We Are Looking For Core Strengths: Excellent verbal and written communication skills Strong interpersonal and collaborative mindset Willingness to take ownership and responsibility Eagerness to learn and grow in the SAP ecosystem Ability to stay organized and focused in a fast-paced environment Technical Aptitude: Basic understanding of programming concepts (preferably in object-oriented programming) Familiarity with SAP ABAP is expected; ABAP certification is highly preferred Knowledge of SAP MM or FI modules is a plus, but not mandatory Problem-solving attitude with attention to detail Enthusiasm for enterprise technologies and real-world business applications 4. What You Will Do Participate in hands-on ABAP learning and interna development initiatives Get trained on SAP ABAP fundamentals and SmartDocs-specific development standards Work closely with senior developers and mentors for guidance and skill-building Explore how ABAP is used in enterprise applications (ECC & S/4HANA) Practice debugging, basic coding, and logic building in a guided environment Understand the technical architecture behind source-to-pay solutions Contribute to internal knowledge bases, documentation, and team collaboration 5. What We Offer Health insurance and wellness benefits Work on impactful projects with global enterprise clients Competitive compensation and a flexible work culture Internal mobility, learning opportunities, and career advancement Join a purpose-driven company thats transforming the future of procurement

Job Title- ABAP Intern 1. About Us SmartDocs is an AI-powered Source-to-Pay platform helping organizations build resilient, sustainable, and efficient supply chains. Our mission is twofold empowering enterprises to streamline and optimize their Source-to-Pay (S2P) operations and enable suppliers to collaborate and transact with ease. By simplifying interactions for all stakeholders, SmartDocs creates a connected ecosystem that delivers measurable outcomes for both customers and suppliers. 2. What We are Our Values in Action Take Ownership: We move with purpose and accountability. Health Comes First: We respect boundaries, support balance, and believe in sustainable success. Be Good, Do Good: We treat people with respect, give back when we can, and always aim to leave things better than we found them. This is the foundation of who we are and how we grow together at SmartDocs. This is best place for the one who have the Thirst to Learn. 3. What We Are Looking For Core Strengths: Excellent verbal and written communication skills Strong interpersonal and collaborative mindset Willingness to take ownership and responsibility Eagerness to learn and grow in the SAP ecosystem Ability to stay organized and focused in a fast-paced environment Technical Aptitude: Basic understanding of programming concepts (preferably in object-oriented programming) Familiarity with SAP ABAP is expected; ABAP certification is highly preferred Knowledge of SAP MM or FI modules is a plus, but not mandatory Problem-solving attitude with attention to detail Enthusiasm for enterprise technologies and real-world business applications 4. What You Will Do Participate in hands-on ABAP learning and interna development initiatives Get trained on SAP ABAP fundamentals and SmartDocs-specific development standards Work closely with senior developers and mentors for guidance and skill-building Explore how ABAP is used in enterprise applications (ECC & S/4HANA) Practice debugging, basic coding, and logic building in a guided environment Understand the technical architecture behind source-to-pay solutions Contribute to internal knowledge bases, documentation, and team collaboration 5. What We Offer Health insurance and wellness benefits Work on impactful projects with global enterprise clients Competitive compensation and a flexible work culture Internal mobility, learning opportunities, and career advancement Join a purpose-driven company thats transforming the future of procurement

Job Synapsis: Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are a flat organization where opportunities are provide based on talent and we always encourage new ideas of employees through collaboration and creativity. We are seeking for smart-driven JAVA Programmer’s to join us. The candidate will work with the global product development team and subject matter experts. An ideal candidate must possess excellent business skills with outstanding Analytical & logical skills, professionalism, Intelligent and should have the zeal to learn. Core Competency : Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred. Passionate Fresher or less than 2 years of experience into Java applications. Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up. Excellent Logical & Analytical skills with integrated professionalism at all levels. Strong Knowledge in Java, Frame-works like Spring, Spring boot (Mandatory); J2EE technologies like Servlets, JSP and Web Application Server. Good knowledge in web technologies like HTML, Java Script, XML and CSS. Familiarity with Angular would be Plus. Candidates must be team players, have a thirst for knowledge, the energy to work in a fast-paced environment and a desire to grow in an entrepreneurial company. Key Responsibilities: The role is responsible for designing, coding and deploying of high-performance applications. Excellent interpersonal, Communication and effective organizational skills with solid technical skills. Should be able to communicate effectively with both technical and non-technical personnel. Excellent trouble shootings & problem-solving skills. Practical Knowledge with SDLC from requirement analysis through testing and deployment is a plus. Devising possible solutions to anticipated problems. Develop and maintain strong product knowledge. Guide the clients through various stages of the project and transition to support organization. Review existing business processes and participate in the Process Improvement Program. SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

Job Synapsis: Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to ignite your passion. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are a flat organization where opportunities are provide based on talent and we always encourage new ideas of employees through collaboration and creativity. We are seeking for smart-driven JAVA Programmer’s to join us. The candidate will work with the global product development team and subject matter experts. An ideal candidate must possess excellent business skills with outstanding Analytical & logical skills, professionalism, Intelligent and should have the zeal to learn. Core Competency : Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred. Passionate Fresher or less than 2 years of experience into Java applications. Possesses intellectual humility; smart-driven, creative and able to learn things from slipups, willing to raise others up. Excellent Logical & Analytical skills with integrated professionalism at all levels. Strong Knowledge in Java, Frame-works like Spring, Spring boot (Mandatory); J2EE technologies like Servlets, JSP and Web Application Server. Good knowledge in web technologies like HTML, Java Script, XML and CSS. Familiarity with Angular would be Plus. Candidates must be team players, have a thirst for knowledge, the energy to work in a fast-paced environment and a desire to grow in an entrepreneurial company. Key Responsibilities: The role is responsible for designing, coding and deploying of high-performance applications. Excellent interpersonal, Communication and effective organizational skills with solid technical skills. Should be able to communicate effectively with both technical and non-technical personnel. Excellent trouble shootings & problem-solving skills. Practical Knowledge with SDLC from requirement analysis through testing and deployment is a plus. Devising possible solutions to anticipated problems. Develop and maintain strong product knowledge. Guide the clients through various stages of the project and transition to support organization. Review existing business processes and participate in the Process Improvement Program. SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

As a valued member of our Global Innovator team at SmartDocs, you will have the opportunity to grow your career and enhance your skills in technology. We are dedicated to fostering a work environment that values your ideas, recognizes your unique competencies and contributions, and provides a fun, flexible, and delightful atmosphere. Our commitment extends to our employees, clients, customers, work culture, and technology. We are currently looking for smart-driven JAVA Programmers to join our global product development team and collaborate with subject matter experts. The ideal candidate will possess excellent business skills, outstanding analytical and logical abilities, professionalism, intelligence, and a strong desire to learn. Requirements: - Masters or bachelor's degree in Engineering (CSE / IT / MCA / Software) preferred. - Passionate fresher or less than 2 years of experience in Java applications. - Intellectual humility, creativity, willingness to learn from mistakes, and the ability to uplift others. - Excellent logical and analytical skills with integrated professionalism. - Strong knowledge in Java, Spring, Spring Boot (Mandatory), J2EE technologies, HTML, JavaScript, XML, CSS. - Familiarity with Angular is a plus. - Team player with a thirst for knowledge, energy for a fast-paced environment, and a desire to grow in an entrepreneurial company. Key Responsibilities: - Designing, coding, and deploying high-performance applications. - Excellent interpersonal, communication, and organizational skills with solid technical abilities. - Effective communication with technical and non-technical personnel. - Strong troubleshooting and problem-solving skills. - Knowledge of SDLC from requirement analysis to testing and deployment is beneficial. - Devising solutions to potential issues. - Developing and maintaining product knowledge. - Guiding clients through project stages and transitioning to support organization. - Reviewing existing business processes and participating in Process Improvement Program.,

As a Senior ABAP Developer at SmartDocs, you will be responsible for designing, developing, and maintaining ABAP components in SAP ECC and S/4HANA environments. Your role will involve delivering end-to-end solutions for P2P and AP modules that are aligned with business requirements. Collaboration with functional teams to translate business needs into technical specifications will be a key aspect of your responsibilities. Your core strengths should include excellent verbal and written communication, interpersonal, and leadership skills. You should have the ability to effectively manage multiple priorities, work under pressure, and demonstrate willingness to take ownership and accountability. A professional presence and a solution-oriented, collaborative mindset are essential for success in this role. In terms of technical expertise, you should have at least 10 years of hands-on SAP ABAP development experience, with a minimum of 2 End to End implementations. Your expertise should cover areas such as RICEF, BAPIs, BADIs, BDC, IDOCs, SmartForms, CDS Views, OData, and Object-Oriented Concepts. Familiarity with SAP Workflow and Fiori/UI5 integration is preferred, along with strong debugging, performance optimization, and integration skills. Possessing SAP Certification would be considered a plus. Your responsibilities will also include conducting code reviews, performing unit testing, and supporting deployments. Adherence to SAP best practices and SmartDocs" internal development standards is crucial. You will troubleshoot and resolve post-deployment issues during hypercare and contribute to continuous improvement initiatives and solution optimization. At SmartDocs, we offer health insurance and wellness benefits, the opportunity to work on impactful projects with global enterprise clients, competitive compensation, and a flexible work culture. You will have access to internal mobility, learning opportunities, and career advancement in a purpose-driven company that is transforming the future of procurement.,

Sr. Front-end Developer – Angular Job Description: Are you a fun loving and passionate to be a part of Global Innovator team? Are you planning to grow your career, which enhance your skills in technology? A career at SmartDocs can open many doors for you in the world of technology. If you are looking for a company that is dedicated to your ideas, recognizes you for your unique competency & contributions and provides a fun, flexible and delightful work atmosphere. Then, we are the right place to grow your career. We are totally committed about our employees, our Clients & Customers, our work culture and especially our technology. We are an organization who encourages new ideas of employees through collaboration and creativity. We are seeking for a dedicated individual to join SmartDocs Business Solutions. The candidate will work with the product development team and must be a subject matter expert in-order to deliver the best practices; an ideal candidate must possess excellent business skills with outstanding communication, professionalism & leadership and must have minimum 2 - 4 years of experience as a Frontend Developer. Desirable Skills & Expertise : v Minimum 2 – 4 years of experience as a Frontend Programmer (Preferable from product based entity). At least a year of experience in managing a team will be an added advantage. v Master’s or bachelor’s degree in Engineering (CSE / IT / MCA / Software) are preferred. v Must have work experience in Angular (v12+), TypeScript, REST API integration, and UI/UX fundamentals.(Mandatory). v Strong skills in GIT & Mongo DB (Optional). v Product development in Linux environment is an added advantage. v Possesses intellectual humility; smart, driven, creative and able to learn things from slipups, willing to raise others up. v Excellent Communication & Analytical skills with integrated professionalism at all levels. Key Responsibilities: Ø The role is responsible for designing stunning user interfaces, coding and deploying of high-performance web applications. Ø Deep expertise and hands on experience as a Frontend developer in Angular (v12+). Ø Must able to develop new efficient features and optimize the existing one. Ø Team Management, Excellent interpersonal, Communication and effective organizational skills and solid technical skills. Ø Should be able to communicate effectively with both technical and non-technical personnel. Ø Excellent trouble shootings & problem-solving skills. Ø Experience with SDLC from requirement analysis through testing and deployment. Ø Develop and maintain strong product knowledge. Ø Guide the clients through various stages of the project and transition to support organization. Ø Review existing business processes and participate in the Process Improvement Program. SmartDocs, provides equal employment opportunity to all its employees and all qualified applicants for employment without regard to their race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin or disability. Our resource policies shall promote diversity and equality in the workplace while encouraging the adoption of international best practices.

You will be part of a dynamic team at SmartDocs where values like taking ownership, prioritizing health, and doing good are put into action every day. We believe in sustainable success and continual growth, making it the ideal place for individuals with a thirst for learning. Your role will involve showcasing core strengths such as excellent communication, leadership abilities, and the capacity to manage multiple tasks efficiently even under pressure. A professional demeanor with an ownership-driven mindset is crucial, along with strong analytical and collaborative skills. As a Client Harmony Specialist, you will be expected to exhibit a go-getter attitude and champion client relationships. With 5-10 years of experience in SAP MM or FI modules, you should possess techno-functional expertise and hands-on involvement in at least 3 end-to-end SAP implementations. Your responsibilities will include acting as a liaison between business stakeholders and technical teams, gathering and analyzing requirements, creating functional specifications, and coordinating with development teams. Additionally, you will lead implementation projects, conduct testing and user training, and ensure adherence to SAP best practices and quality standards. In return, we offer health insurance, wellness benefits, competitive compensation, and a flexible work culture. You will have the opportunity to work on impactful projects with global clients, access internal mobility, learning opportunities, and avenues for career advancement. Join us at SmartDocs, a purpose-driven company that is reshaping the future of procurement.,

As a Senior System Administrator, you will be responsible for maintaining the daily operations of IT equipment, servers, peripherals, network storage, and networks. You will manage and support the organization's local area network, wide area network, and network segments. Your role will involve installing and setting up the organization's network, workstations, and mobile devices, ensuring that all IT equipment functions properly. Proactively monitoring and performing regular check-ups on the network's infrastructure will be a key aspect of your responsibilities. Desired Roles & Responsibilities: - Efficiently manage network cabling setups to ensure optimal connectivity. - Demonstrate a strong knowledge of Active Directory configuration and management. - Assist in the administration and maintenance of provisioning handsets, setting up extensions, and supporting user requests while maintaining hardware inventory. - Provide assistance with user desktop issues, computer software installation, desktop backup, and archiving. - Handle app installations and configurations of SQL, Eclipse, and Node installations. - Manage Windows server maintenance for uninterrupted operations. - Monitor the network to ensure optimal performance. - Perform regular maintenance activities such as upgrades and patches. - Conduct diagnostic tests and debugging procedures to optimize computer systems. - Configure routers, Access Points, and switches to ensure network stability. - Maintain strong firewall security. - Keep track of and update network information, assign IP addresses, and save device settings. Core Competencies: - Bachelor's Degree in Computer Science, IT, Network Administration, or related areas. - Minimum 2 to 5 years of experience in a similar domain. - Applicable professional qualifications such as Microsoft, Oracle, or Cisco certification. - Extensive experience with IT systems, networks, and related technologies. - Ability to solve complex software and hardware issues. - In-depth understanding of firewall configuration. - Ability to work independently. - Strong interpersonal skills to resolve complex non-technical issues.,

Job Title: Digital Marketer – US Market (Hybrid, Night Shift) Location: Hyderabad, India Shift: US Hours (6:00 PM – 3:00 AM IST) Experience: 3–7 years Mode: Hybrid (Office + Work from Home) Job Overview We are seeking an experienced Digital Marketer to lead demand generation and performance marketing initiatives focused on the US market. The ideal candidate will have strong expertise in developing and executing Go-To-Market (GTM) strategies, managing multi-channel campaigns, analytics, and delivering measurable ROI. Prior experience in healthcare marketing, especially dental care, is highly desirable. Key Responsibilities Develop and implement GTM strategies tailored for US clients across various channels. Plan, execute, and optimize campaigns across SEO, SEM, paid media, social media (Meta, LinkedIn, Instagram, YouTube), email, and retargeting. Experience in setting up and managing tracking tools like Google Tag Manager, Microsoft Clarity etc... to monitor conversions and campaign performance. Continuously optimize campaigns to maximize ROAS (Return on Ad Spend) and reduce CAC (Customer Acquisition Cost). Drive conversion rate optimization (CRO) through A/B testing, landing page improvements, and funnel analysis. Prepare and present detailed performance reports and insights for management review. Must have experience in design & maintaining websites. Collaborate closely with Founders and Directors to ensure lead attribution accuracy and pipeline alignment. Knowledge of HIPAA-compliant marketing practices for healthcare accounts is a plus. Required Skills & Qualifications 3–7 years of digital marketing experience managing US clients, preferably in demand generation and performance marketing. Bachelor’s degree in any discipline. Proven expertise in paid social campaigns, PPC, SEO, and paid media strategies. Exposure to website designing. Strong analytical, reporting, and communication skills. Willingness to work in US shift hours (6 PM – 3 AM IST). Professional communication and collaboration skills across organizational levels. Healthcare marketing experience, especially in dental clinics or hospitals, is highly desirable.

Are you a fun-loving and passionate individual looking to advance your career in Human Resources (HR) Do you aspire to grow your skills in a technology-driven company that values your unique competencies and contributions At SmartDocs, we provide a delightful and flexible work atmosphere where your ideas are recognized and encouraged. We are deeply committed to our employees, clients, customers, work culture, and especially our technology. We foster an environment that encourages new ideas through collaboration and creativity. We are seeking highly motivated and talented individuals with 0-3 years of experience to join our HR team. As an HR Associate, you will engage in various HR functions and projects designed to provide you with a broad understanding of our organization and HR principles. Key Responsibilities: - HR Operations: Assist in day-to-day HR operations, including employee onboarding, offboarding, record maintenance, and HR documentation. - Recruitment and Talent Acquisition: Support the recruitment process by sourcing candidates, scheduling interviews, and coordinating with hiring managers. Participate in talent acquisition strategies to attract top talent. - Employee Engagement: Contribute to employee engagement initiatives and programs aimed at fostering a positive work environment. Organize and participate in company events, team-building activities, and wellness programs. - New Hire Orientation: Facilitate the orientation process for new employees, ensuring they are well-acquainted with company policies, culture, and their specific roles and responsibilities. - Employee Relations: Assist in addressing employee queries and concerns. Support the resolution of employee issues in a fair and consistent manner. Qualifications and Requirements: - Masters degree in human resources, business administration, management, or a related field. - 0-3 years of experience in HR or a related field. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Ability to work effectively in a team environment and collaborate with diverse groups. - Adaptability and willingness to work in a fast-paced and dynamic environment. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - Demonstrated interest in HR through academic, extracurricular, or professional activities. Join us at SmartDocs to ignite your passion and grow your career in Human Resources. Be part of a team that is dedicated to innovation, collaboration, and excellence in everything we do.,

Are you a fun-loving and passionate individual looking to be a part of a global innovator team Do you aspire to grow your career and enhance your technology skills A career at SmartDocs can open doors for you in the world of technology. If you seek a company that values your ideas, recognizes your unique competencies and contributions, and offers a fun, flexible, and delightful work atmosphere, then SmartDocs is the right place for you. We are fully committed to our employees, clients, customers, work culture, and technology. At SmartDocs, we encourage the exploration of new ideas through collaboration and creativity. We are currently seeking a dedicated individual to join SmartDocs Business Solutions as a Frontend Developer. The ideal candidate will work with the product development team and must be a subject matter expert to deliver best practices. The candidate should possess excellent business skills, outstanding communication, professionalism, leadership qualities, and a minimum of 2-4 years of experience as a Frontend Developer. Desirable Skills & Expertise: - 2-4 years of experience as a Frontend Programmer, preferably from a product-based entity. Experience in managing a team is an added advantage. - Masters or bachelor's degree in Engineering (CSE/IT/MCA/Software) is preferred. - Work experience in Angular (v12+), TypeScript, REST API integration, and UI/UX fundamentals is mandatory. - Strong skills in GIT & MongoDB are optional. - Product development experience in a Linux environment is an added advantage. - Possesses intellectual humility, is smart, driven, creative, and willing to learn from mistakes while uplifting others. - Excellent communication and analytical skills with integrated professionalism at all levels. Key Responsibilities: The role involves designing stunning user interfaces, coding, and deploying high-performance web applications. Deep expertise and hands-on experience as a Frontend developer in Angular (v12+). Development of new efficient features and optimization of existing ones. Team management, excellent interpersonal and communication skills, effective organizational skills, and solid technical expertise. Ability to communicate effectively with both technical and non-technical personnel. Excellent troubleshooting and problem-solving skills. Experience with SDLC from requirement analysis through testing and deployment. Develop and maintain strong product knowledge. Guide clients through various project stages and transition to the support organization. Review existing business processes and participate in the Process Improvement Program.,

Role Overview: As a Customer Support L1 professional in our team, you will be the initial point of contact for clients, providing technical and non-technical support, troubleshooting issues, and ensuring a superior client experience. Your role will require exceptional communication skills, a strong problem-solving mindset, and a client-first approach. You will work during the night shift from 7:00 PM to 4:00 AM IST. Key Responsibilities: - Act as the first line of support for client queries and concerns over calls & email. - Provide prompt and professional assistance to resolve issues effectively. - Gather relevant information to diagnose and troubleshoot basic technical issues. - Escalate complex or unresolved issues to Level 2 support or relevant technical teams with clear communication and proper documentation. - Follow up with clients to ensure complete issue resolution and satisfaction. - Maintain accurate records of client interactions, troubleshooting steps, and resolutions in the ticketing system. - Update knowledge bases and FAQ documents with new solutions and common issues. - Collaborate with cross-functional teams to identify and resolve recurring issues. - Communicate client feedback and feature requests to appropriate stakeholders. - Identify opportunities to enhance support processes and client experience. - Stay updated on new product features, updates, and changes. Qualifications Required: - Excellent communication skills in English (written and spoken). - Strong problem-solving and active listening skills with customer empathy. - Basic understanding of software/product functionality. - Hands-on experience with modern CRM/ticketing tools (e.g., Zendesk, Freshdesk, HubSpot, Jira). - Ability to prioritize tasks effectively in a fast-paced environment. - Patience and professionalism in managing challenging situations. - Team player with a willingness to collaborate with cross-functional teams. Additional Details: This role requires 12 years of experience in customer support or a similar role in a software firm. A Bachelor's degree in any discipline is preferred, with a background in Computer Science, IT, or related fields. Join us in this role that offers an excellent opportunity for growth in a dynamic and client-centric environment. If you are passionate about delivering exceptional customer service and have a talent for problem-solving, we look forward to hearing from you!,

As a Sr. ABAP Developer at SmartDocs, you will be responsible for designing, developing, and maintaining ABAP components in SAP ECC and S/4HANA environments. Your key responsibilities will include: - Delivering end-to-end solutions for P2P and AP modules aligned with business requirements - Collaborating with functional teams to translate business needs into technical specifications - Conducting code reviews, performing unit testing, and supporting deployments - Adhering to SAP best practices and SmartDocs" internal development standards - Troubleshooting and resolving post-deployment issues during hypercare - Contributing to continuous improvement initiatives and solution optimization To excel in this role, you should possess the following qualifications: - Excellent verbal and written communication, interpersonal, and leadership skills - Ability to effectively manage multiple priorities and work under pressure - Willingness to take ownership and accountability - Professional presence and a solution-oriented, collaborative mindset - 10 years hands-on SAP ABAP development experience (ECC & S/4HANA) - Minimum 2 End to End implementations - Expertise in RICEF, BAPIs, BADIs, BDC, IDOCs, SmartForms, CDS Views, OData, Object Oriented Concepts - Familiarity with SAP Workflow, Fiori/UI5 integration preferred - Strong debugging, performance optimization, and integration skills - SAP Certification is a Plus SmartDocs values health, work-life balance, and sustainable success. As part of our team, you will enjoy health insurance and wellness benefits, work on impactful projects with global enterprise clients, receive competitive compensation, and experience a flexible work culture. Additionally, you will have opportunities for internal mobility, learning, and career advancement in a purpose-driven company that is transforming the future of procurement.,

As a Customer Support L1 professional working the night shift, your role involves providing excellent customer support by being the initial point of contact for customers. Your responsibilities include: - Acting as the first support contact for customer inquiries and issues through email, chat, or phone. - Providing timely, professional, and friendly assistance to effectively resolve problems. - Collecting necessary information to diagnose and troubleshoot basic technical issues. - Escalating complex or unresolved issues to Level 2 support or relevant teams. - Following up with customers to confirm issue resolution and satisfaction. - Recording customer interactions, troubleshooting steps, and solutions accurately in the ticketing system. - Updating knowledge bases with new solutions and common issues. - Collaborating with cross-functional teams to address recurring issues. - Sharing customer feedback and feature requests with appropriate stakeholders. - Identifying opportunities for enhancing support processes and customer experience continuously. - Staying informed about new product features, updates, and changes. Qualifications required for this role include: - Basic understanding of technical concepts related to software, cloud platforms (Azure), and networking. - Proficiency with ticketing tools like Jira. - Excellent verbal and written communication skills. - Strong listening skills to empathize and efficiently resolve customer issues. - Ability to analyze customer-reported problems and apply troubleshooting skills for solutions. - Effective task prioritization and time management in a fast-paced setting. - Customer-focused approach and patience in challenging situations. - Collaborative mindset for working with cross-functional teams. This role offers an exciting opportunity for growth in a dynamic and customer-centric environment. If you are enthusiastic about delivering outstanding customer service and possess strong problem-solving skills, we look forward to receiving your application!,

As a valued member of the Global Innovator team at SmartDocs, you will have the opportunity to grow your career and enhance your skills in technology. SmartDocs is dedicated to fostering a work environment that values your ideas, recognizes your unique competencies and contributions, and provides a fun, flexible, and delightful atmosphere. The commitment extends to employees, clients, customers, work culture, and technology. **Key Responsibilities:** - Designing, coding, and deploying high-performance applications. - Demonstrating excellent interpersonal, communication, and organizational skills with solid technical abilities. - Communicating effectively with technical and non-technical personnel. - Applying strong troubleshooting and problem-solving skills. - Utilizing knowledge of SDLC from requirement analysis to testing and deployment. - Devising solutions to potential issues. - Developing and maintaining product knowledge. - Guiding clients through project stages and transitioning to support organization. - Reviewing existing business processes and participating in Process Improvement Program. **Qualification Required:** - Masters or bachelor's degree in Engineering (CSE / IT / MCA / Software) preferred. - Passionate fresher or less than 2 years of experience in Java applications. - Demonstrating intellectual humility, creativity, willingness to learn from mistakes, and the ability to uplift others. - Possessing excellent logical and analytical skills with integrated professionalism. - Strong knowledge in Java, Spring, Spring Boot (Mandatory), J2EE technologies, HTML, JavaScript, XML, CSS. - Familiarity with Angular is a plus. - Being a team player with a thirst for knowledge, energy for a fast-paced environment, and a desire to grow in an entrepreneurial company.,

As a DevOps Engineer, you will play a crucial role in enhancing the infrastructure, deployment processes, and software development lifecycle of the company. Your responsibilities will include: - Building and maintaining robust CI/CD pipelines to automate the deployment process. - Integrating CI/CD into the software development lifecycle in collaboration with development teams. - Designing, implementing, and managing infrastructure using tools and deploying infrastructure as code. - Prioritizing work to support an agile culture and effectively communicating with stakeholders. - Quickly learning new technologies, developing POCs, creating reports, and demonstrating solutions. - Developing and maintaining automation scripts for provisioning, configuration, and deployment. - Identifying and implementing opportunities for automation to streamline operational processes. - Implementing and maintaining monitoring solutions to ensure application and infrastructure performance. - Configuring and managing logging systems for centralized log analysis. - Implementing security best practices in infrastructure and code and collaborating with the security team for system security. - Collaborating with cross-functional teams to foster a culture of collaboration and shared responsibility. Qualifications Required: - B.Tech. / M.Tech in CSE / Software Engineering / IT Graduate. - Fresher to 2 years of hands-on experience in cloud platforms such as AWS, Azure, or Google Cloud. - Experience in Linux Administration and proficiency in scripting languages (e.g., Python, Bash) and automation tools. - In-depth knowledge of CI/CD concepts and tools (e.g., Jenkins, Azure DevOps, Bitbucket CICD) and familiarity with version control systems. - Experience with ticketing tools like Jira, log management tools like ELK, Splunk, and infra monitoring tools. - Excellent troubleshooting and problem-solving skills. - Knowledge of domain management tools (Cloudflare/ GoDaddy), MongoDB Database administration, and Mongo Atlas Management. - Relevant certifications in Azure are a plus (Azure Administrator or Azure Architect). The job requires shift time from 9:00 PM to 6:00 AM - IST.,