We are looking for 1 to 3yrs of exp Pre-primary teachers for one of our client at Nagnathpura,near to electronicity Person should be good in english both verbal and communciation Should be a graduate Should be a person from near by location with in 5 KM Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Schedule: Day shift Experience: Pre-primary: 1 year (Required) Work Location: In person
Job Title: Inbound Customer Support Agent Experience: 6months-2 Years Location: Mysore/Mangalore (Work from Office) Shifts: Rotational Shifts Qualification:- BE/BCA/Diploma/Degree *Cab Facility Available ______________ Key Responsibilities: Handle inbound calls from card members. Provide info on balances, order status, and payment issues. Log and resolve complaints empathetically. Open and update support cases as needed. ______________ Key Skills: Strong English (spoken & written) Active listening & call handling Multitasking (talk & type, screen navigation) Familiarity with PCs and browsers Typing proficiency ______________ Other Requirements: Good customer service aptitude Fast learner via English-based training Background check clearance Job Type: Full-time Pay: ₹22,000.00 - ₹26,000.00 per month Schedule: Day shift Evening shift Language: Excellent English required (Required) Work Location: In person Speak with the employer +91 9446522678
We are looking for a creative and passionate Graphic Designer to join our team and bring fresh ideas to life through stunning visuals. Responsibilities � � Design creatives for social media, websites, ads, packaging, and other marketing materials. � � Assist in developing brand assets, including logos, illustrations, and promotional content. � � Collaborate with the marketing team to create visually engaging campaigns. � � Ensure all designs follow brand guidelines and maintain consistency. � � Stay updated on design trends and bring innovative ideas Requirements Bachelor’s degree or certification in Graphic Design or a related field. Proficiency in Adobe Photoshop, Illustrator, and Canva Strong creative thinking and attention to detail. Passion for design, branding, and social media trends. Ability to work on multiple projects and meet deadlines. Experience- 4-7 Years. Why Join Us? � � Learn and grow in a creative and supportive environment. � � Hands-on experience in real-world branding and marketing projects. � � A fun, creative, and dynamic work environment. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Evening shift Work Location: In person
A cold storage supervisor is responsible for overseeing various activities involved in the (yep, you guessed it) storage of items in the cold (e.g., fridge or freezer). They will be responsible for running, directing and monitoring a team of other workers and will need to ensure the efficient running of goods in cold storage. Their typical duties and responsibilities include: Receiving, storing, testing, and shipping items kept in cold storage Implementing warehouse safety programs that specifically apply to cold storage Dealing with customer questions and complaints Reviewing work orders to determine forecasts so that you can make plans for peak delivery periods Creating working schedules for pickups and deliveries of cold items Supervising staff and provide them with relevant training on all aspects of the operation Working to develop an efficient cold storage layout to maximize storage space and ease of movement within the facility Qualifications As a bare minimum, cold storage supervisors will need to have atleast diploma or Degree. However, an increasing amount of cold storage supervisors have a bachelor’s degree in a related field, such as supply chain management, logistics, business or administration. This is because this teaches them the skills and expertise they need to stand out from the crowd and have the best employment opportunities. Skills and relevant work experience To have the best opportunities as a cold storage supervisor, it is advisable to have as much experience in the field as possible (e.g., as a warehouse worker or shelf stacker). As well as this, cold storage supervisors will need skills such as: Organization skills, as cold storage supervisors will need to manage a team of other workers and juggle a number of different tasks Problem-solving skills , as cold storage managers will be faced with different problems every single day and they MUST be able to come up with solutions quickly and efficiently Leadership skills , are cold storage supervisors will oversee teams of other warehouse workers and must be able to motivate and manage them Teamwork skills, as cold storage supervisors will be responsible for creating cohesive teams that promote trust and open communication Communication skills, as cold storage supervisors will need to communicate updates and problems with their superiors, team members and clients Technology skills, as cold storage supervisors will have to check the functioning of the complicated equipment that is used to keep things chilled and cold Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Evening shift Experience: cold storage: 4 years (Required) Work Location: In person
A cold storage supervisor is responsible for overseeing various activities involved in the (yep, you guessed it) storage of items in the cold (e.g., fridge or freezer). They will be responsible for running, directing and monitoring a team of other workers and will need to ensure the efficient running of goods in cold storage. Their typical duties and responsibilities include: Receiving, storing, testing, and shipping items kept in cold storage Implementing warehouse safety programs that specifically apply to cold storage Dealing with customer questions and complaints Reviewing work orders to determine forecasts so that you can make plans for peak delivery periods Creating working schedules for pickups and deliveries of cold items Supervising staff and provide them with relevant training on all aspects of the operation Working to develop an efficient cold storage layout to maximize storage space and ease of movement within the facility Qualifications As a bare minimum, cold storage supervisors will need to have atleast diploma or Degree. However, an increasing amount of cold storage supervisors have a bachelor’s degree in a related field, such as supply chain management, logistics, business or administration. This is because this teaches them the skills and expertise they need to stand out from the crowd and have the best employment opportunities. Skills and relevant work experience To have the best opportunities as a cold storage supervisor, it is advisable to have as much experience in the field as possible (e.g., as a warehouse worker or shelf stacker). As well as this, cold storage supervisors will need skills such as: Organization skills, as cold storage supervisors will need to manage a team of other workers and juggle a number of different tasks Problem-solving skills , as cold storage managers will be faced with different problems every single day and they MUST be able to come up with solutions quickly and efficiently Leadership skills , are cold storage supervisors will oversee teams of other warehouse workers and must be able to motivate and manage them Teamwork skills, as cold storage supervisors will be responsible for creating cohesive teams that promote trust and open communication Communication skills, as cold storage supervisors will need to communicate updates and problems with their superiors, team members and clients Technology skills, as cold storage supervisors will have to check the functioning of the complicated equipment that is used to keep things chilled and cold Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: Day shift Evening shift Experience: cold storage: 4 years (Required) Work Location: In person
We are looking for a creative and passionate Graphic Designer to join our team and bring fresh ideas to life through stunning visuals. Responsibilities � � Design creatives for social media, websites, ads, packaging, and other marketing materials. � � Assist in developing brand assets, including logos, illustrations, and promotional content. � � Collaborate with the marketing team to create visually engaging campaigns. � � Ensure all designs follow brand guidelines and maintain consistency. � � Stay updated on design trends and bring innovative ideas Requirements Bachelor’s degree or certification in Graphic Design or a related field. Proficiency in Adobe Photoshop, Illustrator, and Canva Strong creative thinking and attention to detail. Passion for design, branding, and social media trends. Ability to work on multiple projects and meet deadlines. Experience- 4-7 Years. Why Join Us? � � Learn and grow in a creative and supportive environment. � � Hands-on experience in real-world branding and marketing projects. � � A fun, creative, and dynamic work environment. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Evening shift Work Location: In person
Reporting to: Regional Head / GM - Operations KRA: Customer Service Sales & Budgets Stocks & Control Process Improvements & Standardization (SOPs) People Management & Training / Retention Strong follow up on Customer Satisfaction Index Strategic alliance & Business Development Knowledge, Skills & Abilities: Effective communication & influencing skills Sales & Profit Analysis Customer Engagement Market Analysis Qualifications & Exposure: Diploma in Any Catering Course/ Diploma in Hotel Management/ BHM Min 10 to 15 years of experience in handling a set of F&B Retail units F& B Retail or related industry exposure Duties & Responsibilities: Manage a cluster of outlet operations along with Area Managers with clear targets & guidelines. Responsible for upkeep & development of outlet Operations Responsible for visiting, checking, reporting for well-controlled operations and customer service level of outlets in their allocated area. Conduct weekly meetings with Area Managers to do an analysis on outlets’ performance and setting the agenda for the succeeding weeks. Periodically conduct performance review for the Area Managers based on pre-defined & agreed upon parameters. Responsible for growth & development of the Area Managers through continuous feedback & training sessions. Ensures effective action planning through root cause analysis, creation and execution of action plan, and scheduled follow-ups that drive accountability Drives fast, friendly & impressive Service with Speed through focus on report analysis, staffing and deployment, Team Service execution, visible and active management and standards execution Actively coaches for continued improvement in restaurant excellence with specific focus on execution of systems and processes Manage Outlet profitability as per budgets. Evaluates margins and identifies roadblocks to outlet profitability and takes appropriate action for solving issues Influences outlet managers on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning. Monitor Outlet hiring & adhering to budget. Manage staff attrition levels to below acceptable levels. Ensure Outlets’ training implementation. Closely monitor Outlets’ SOP’s implementation. Coordinates on effective implementation of new product introductions & new restaurant openings. Responsible for outlet audit and process adherence. Retail stock audit and control. Control pilferage of cash and stock at all outlets. Address customer complaints and take necessary steps to reduce them. Grow the bulk / corporate sales linked to the stores. Monitor Store Repairs & Maintenance. Ensure Preventive maintenance is carried out with the help of maintenance executives in order to keep the M&R cost within budget. Follow store LSM schedules and get same stores sales growth to 15% YOY. Closely monitor all external customer service & feedback mechanisms and make appropriate analysis. Work closely with other support functions for smooth franchise retail operations. To manage outlet wastage less than 0.25 % on cost price. Should ensure that Company assets provided to the store is maintained well. Competitor analysis conducted on a regular basis. Coordination with the Franchisee owners and workout the plan to reduce the cost and enhance the business. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Schedule: Fixed shift UK shift Experience: cluster manager operations: 10 years (Required) Work Location: In person
Manager - Business Development Reporting to: Regional Head / GM - Operations KRA: - New Location Identification - Franchisee Identification & Screening - New Business Model Identification - Process Improvements & Standardization in the department - Coordinating with Projects & Operations on the timely opening of new outlets Qualifications & Exposure: - Degree Certification - F& B Retail or related industry exposure Duties & Responsibilities: - Locates or proposes potential business locations by contacting potential landlords - Market analysis and strategy roadmap, territory mapping (white space) - Site performance analytics and site selection - Viability analysis - potential estimation & overhead analysis - Agreements/documentation, licenses for new locations - Perform thorough assessments of the current market opportunities and research the identities of specific target markets. - Identify potential Franchisees through contacts within communities. - Attending to all New Franchisee enquires and conduct initial screening & analysis and submit to the Top Management - Franchisee prospecting strategy, due diligence, and formulation of franchisee selection process - Operational and financial modeling (sound understanding of business) - Franchisee prospecting strategy, due diligence, and formulation of franchisee selection process - Construction management - coordination with project - Competitor analysis conducted on a regular basis. - Keeping up to date with economic and business developments - Keeping up to date with overall business trends - Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business - Liaise with the finance team, warehousing and logistics departments as appropriate - Attend seminars, conferences and events where appropriate - Preparing detailed business plans which cover relevant goals and objectives Job Type: Full-time Pay: ₹90,000.00 - ₹150,000.00 per month Schedule: Day shift Experience: Business development(land acquisition): 10 years (Required) Work Location: In person
Key Responsibilities As an Executive Assistant, the individual will be expected to perform a wide range of administrative and clerical tasks, which include but are not limited to: Managing the executive's daily calendar, including scheduling meetings, appointments, and travel arrangements. Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence. Preparing important documents such as reports, presentations, and briefing papers. Maintaining comprehensive and accurate records, including document management and filing systems. Assisting with the organization of corporate events, conferences, and board meetings. Providing general administrative support such as drafting correspondence, composing minutes from meetings, and making expense claims. Co ordinating with Franchisees for the task assigned to do. Tasks and Duties The day-to-day tasks of an Executive Assistant are critical in facilitating the routine and special activities within an executive’s schedule: Monitor and respond to emails and manage multiple inboxes to ensure no communications are overlooked. Act as the first point of contact for the executive, handling and rerouting inquiries as appropriate. Implement and maintain procedures/administrative systems to enhance office operations. Collaborate with other staff to ensure smooth and efficient workflow and handling of executive demands. Handle sensitive information in a confidential manner. Education and Certification Requirements To qualify for the position of Executive Assistant, candidates should meet the following educational guidelines and certification requirements: A bachelor’s degree in business administration, Communications, Management. Proven experience as an executive assistant or in other secretarial positions will be considered an advantage. Professional certification such as the Certified Administrative Professional. Strong proficiency in MS Office, particularly Word, Excel, and PowerPoint. Experience with virtual communication platforms such as Zoom, WebEx, and Microsoft Teams. Age: Less than 30 years No Gender restriction Experience 5 to 7 years in the similar role. Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Experience: Administartive task: 5 years (Required) Work Location: In person
Position: Junior Associate Experience: Freshers Job Location: WFH(Once in a quarter need to visit office) Shift Time: 6 PM to 3 AM Notice Period: Immediate No of position required : 2 Mandatory Skill set - Good Communication, Good in MS Excel, Email writing, Excellent understanding Accounting. Education - B.Com/M.Com/BBA/MBA Preferred location – Mumbai Job Description: We are looking for enthusiastic and detail-oriented freshers who are keen to build their career in the accounting domain. The ideal candidate should have a good understanding of accounting principles, a strong working knowledge of MS Excel, and good communication skills. This role requires working in US shift timings, so flexibility with night shifts is essential. The selected candidate will be responsible for supporting various accounting functions such as invoice processing, reconciliations, data entry, and assisting with financial reporting tasks. They will also be required to collaborate with internal teams and ensure accuracy in financial records. While this is a remote-based role still the candidate should be comfortable visiting the Thane office once every quarter. Job Type: Full-time Pay: ₹270,000.00 - ₹300,000.00 per year Schedule: US shift Work Location: Remote Speak with the employer +91 9446522678
COMMON MANDATE POINERS – Candidate should be ready to work in US shift Work Location: Thane Mode of Work: WFH (Will have to come to office once in a quarter for a week at own cost) Preferably candidates from NGO background Excellent English communication (Will interact with US teams) Core R2R experience It’s a controller role where resources will directly interact with the CFO’s of the clientele and also must work end to end on the accounting independently. It is an IC role. Basically combination of - project management+ technically sound R2R + excel expert - - - IC role exp 5+yrs of Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Experience: R2R: 5 years (Required) project management,Excel expert: 4 years (Required) Location: Thane, Maharashtra (Required) Work Location: In person Speak with the employer +91 9446522678
O2C-Lead/Senior Lead-C076 Position: Lead/ Senior Lead Experience: 6 8 yrs Job Location: Hybrid Shift Time: 7 PM to 4 AM Notice Period: Immediate Mandatory Skill set Has 6-8 years of experience into O2C. Resumes should read about exp in O2C and people management Bachelors degree in business administration or a related field. Proven experience in BPO management including calling processes. Strong leadership and team management skills. Excellent communication skills, both verbal and written. Ability to work effectively during US hours. Familiarity with industry-related technologies and software Job Description Communication Excellence: Demonstrate exceptional communication skills in both verbal and written forms. Effectively liaise with clients, team members, and stakeholders to ensure clear and efficient communication channels. Team Management: Lead, mentor, and motivate a team of BPO professionals to achieve performance targets. Foster a collaborative and positive work environment, promoting teamwork and continuous improvement. Operational Expertise: Oversee and optimize order to cash process. Implement and refine operational strategies to enhance efficiency and meet performance metrics. Client Relationship: Build and maintain strong relationships with clients by understanding their needs and providing excellent service. Ensure client satisfaction through proactive communication and issue resolution. Work Schedule: Willingness to work during US hours to accommodate the business needs and effectively manage international operations. Performance Analysis: Utilize data and analytics to assess team and individual performance, identify areas for improvement, and implement corrective measures. Quality Assurance: Implement and uphold quality assurance standards to ensure high-quality service delivery in both inbound and outbound processes. Proficiency in Order to Cash Process: Demonstrate expertise in the Order to Cash process, contributing to streamlined and efficient operations. Adaptability: Demonstrate flexibility and adaptability in a dynamic BPO environment. Stay informed about industry trends and best practices to incorporate into operational strategies. Job Type: Full-time Schedule: US shift Experience: O2C: 6 years (Preferred) Work Location: In person,
You will be responsible for developing and implementing new features and functionalities on the Magento platform. You will review website requirements and determine suitable Magento solutions. Customizing Magento's front-end components using layout XML, blocks, and templates will be a part of your role. Ensuring all website features and functionalities are operational is crucial. You will perform quality assurance tests to resolve any bugs or issues and design themes and interfaces to enhance user experience. Developing and managing e-commerce websites, web applications, and other websites will be within your scope. Monitoring website analytics and making improvements as needed, optimizing website speed and performance, and ensuring website security by setting up firewalls and backup systems are key responsibilities. Staying updated with the latest Magento and industry trends is essential for this role. This is a full-time job based in Bangalore with 2 to 5 years of experience required. The work schedule is during the day shift, and the work location is in person.,
As a candidate for the Core Corporate FPnA profile, you will be expected to bring 3-5 years of experience to the table and possess expertise in Advanced Excel. The role requires you to work the shift from 1 PM to 10 PM, with a hybrid mode of work to the Thane office. It would be ideal if you could join the team immediately. Your key responsibilities will include: Budgeting & Forecasting: - Supporting the preparation and consolidation of the annual budget and quarterly forecasts across business units. - Analyzing variances against budget and prior forecasts, identifying key drivers and actionable insights. - Working closely with operations and delivery teams to ensure alignment of financial plans with business objectives. Board & Management Reporting: - Assisting in preparing monthly, quarterly, and annual performance decks for internal management and board meetings. - Generating monthly P&L reports by business unit and highlighting key trends or anomalies. - Tracking and reporting monthly KPIs across departments to monitor business health and productivity. Pricing Support: - Building and maintaining financial models to support pricing for new and existing clients. - Analyzing the profitability and scalability of service offerings and client accounts. Automation Support: - Identifying manual processes within FP&A reporting and contributing to automation initiatives. - Collaborating with tech and analytics teams to streamline data flows and reporting efficiency. Ad Hoc Analysis & Reporting: - Supporting one-off strategic and financial analysis requests from senior management. - Performing scenario analysis and sensitivity modeling to assist in decision-making. - Supporting Buy-side M&A cycle. Data Integrity & Accuracy: - Ensuring consistency and accuracy across reporting systems and financial models. - Reconciling financial data with accounting and operational sources to maintain trust in outputs. Qualifications: - Bachelor's degree in Finance, Accounting, Economics, or a related field. CA/MBA/CMA is a plus. - 3-5 years of experience in FP&A or corporate finance, preferably in a BPO or services environment. - Advanced proficiency in Excel. - Strong understanding of financial statements, unit economics, and operational KPIs. - Excellent analytical and communication skills; ability to convey financial data to non-finance stakeholders. - Strong drive to dig deep into unstructured problems, uncover insights, and proactively suggest process improvements or data-driven solutions. This is a full-time job opportunity, and the experience required for this role includes at least 2 years in Corporate FPnA. The work location is in person. If you are interested in this position, you may contact the employer at +91 9446522678.,
We are hiring an experienced Maintenance Manager to oversee maintenance operations across our QSR outlets in Karnataka, Hyderabad, and Chennai. The ideal candidate should bring 10+ years of hands-on and managerial experience, with strong expertise in commercial kitchen equipment, freezers, HVAC systems, and electrical analysis. This role involves leading a regional maintenance team, minimizing equipment downtime, controlling costs, and upholding brand and safety standards across all locations. Key Responsibilities: General Maintenance Leadership: Coordinate and monitor maintenance and repair activities to ensure timely completion and quality workmanship Manage budgets for equipment, tools, and supplies while controlling costs Ensure compliance with all safety regulations, company policies, and QSR industry standards Maintain accurate maintenance logs, service records, and inspection reports Identify areas for improvement and implement solutions to increase reliability and reduce equipment downtime Collaborate with operations and area managers to schedule maintenance without disrupting service Oversee third-party contractors and service vendors Technical & Strategic Responsibilities: Mean Time To Repair: Minimize equipment downtime through fast response and efficient workflows Root Cause Analysis: Investigate and resolve recurring technical issues across stores Asset Tracking: Implement and manage asset codes for all equipment Vendor Development: Develop local vendor networks to improve service turnaround at outlet level Team Training: Provide structured training to outlet teams and Area Managers on equipment use and safety Preventive Maintenance: Create and maintain a preventive maintenance schedule for all critical equipment Cost Management: Analyze and report on maintenance costs monthly; implement cost-saving measures Utility Optimization: Monitor and reduce electricity and utility usage across all stores Qualifications: Minimum 10 years of maintenance experience, with at least 5 years in QSR, food service, or hospitality industry Technical expertise in AC systems, commercial freezers, and electrical troubleshooting Proven ability to manage multi-location maintenance teams and operations Strong knowledge of maintenance KPIs, CMMS systems, and compliance regulations Excellent organizational, problem-solving, and leadership skills Ability to travel frequently across Karnataka, Hyderabad, and Chennai Job Type: Full-time Pay: ₹80,000.00 - ₹100,000.00 per month Education: Bachelor's (Preferred) Experience: Maintenance Manager-electrical/HVAC: 10 years (Required) Work Location: In person
We are hiring an experienced Maintenance Manager to oversee maintenance operations across our QSR outlets in Karnataka, Hyderabad, and Chennai. The ideal candidate should bring 10+ years of hands-on and managerial experience, with strong expertise in commercial kitchen equipment, freezers, HVAC systems, and electrical analysis. This role involves leading a regional maintenance team, minimizing equipment downtime, controlling costs, and upholding brand and safety standards across all locations. Key Responsibilities: General Maintenance Leadership: Coordinate and monitor maintenance and repair activities to ensure timely completion and quality workmanship Manage budgets for equipment, tools, and supplies while controlling costs Ensure compliance with all safety regulations, company policies, and QSR industry standards Maintain accurate maintenance logs, service records, and inspection reports Identify areas for improvement and implement solutions to increase reliability and reduce equipment downtime Collaborate with operations and area managers to schedule maintenance without disrupting service Oversee third-party contractors and service vendors Technical & Strategic Responsibilities: Mean Time To Repair: Minimize equipment downtime through fast response and efficient workflows Root Cause Analysis: Investigate and resolve recurring technical issues across stores Asset Tracking: Implement and manage asset codes for all equipment Vendor Development: Develop local vendor networks to improve service turnaround at outlet level Team Training: Provide structured training to outlet teams and Area Managers on equipment use and safety Preventive Maintenance: Create and maintain a preventive maintenance schedule for all critical equipment Cost Management: Analyze and report on maintenance costs monthly; implement cost-saving measures Utility Optimization: Monitor and reduce electricity and utility usage across all stores Qualifications: Minimum 10 years of maintenance experience, with at least 5 years in QSR, food service, or hospitality industry Technical expertise in AC systems, commercial freezers, and electrical troubleshooting Proven ability to manage multi-location maintenance teams and operations Strong knowledge of maintenance KPIs, CMMS systems, and compliance regulations Excellent organizational, problem-solving, and leadership skills Ability to travel frequently across Karnataka, Hyderabad, and Chennai Job Type: Full-time Pay: ₹80,000.00 - ₹100,000.00 per month Education: Bachelor's (Preferred) Experience: Maintenance Manager-electrical/HVAC: 10 years (Required) Work Location: In person
3–5 years of experience in internal IT or support roles Skilled in device configuration, troubleshooting, and remote support Experience supporting Windows and macOS users Familiarity with Microsoft 365, Teams, and Active Directory Confidence resolving desktop, printer, and email issues Ability to manage tickets, update documentation, and escalate issues Good customer service and time management skills Awareness of security, backups, and endpoint protection Comfortable working independently or as part of a team Remote workmode can be opted but need to report at Gurgaon office Should have hands on exp in OS,Printer,O365,end customer ready for 24/7 Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Education: Bachelor's (Preferred) Experience: IT service engineer: 3 years (Required) M365/printer/OS: 3 years (Required) Language: excellent English communication (Required) Work Location: In person
Inbound agents Key role: Responsible for reviewing accounts and orders to provide balance, order status, reasons for payment declines, capturing complaints based on the Issuer in a friendly and empathetic tone when necessary. Exp: 1+ years Location: Mysore/Mangalore Work mode: Work from office Shifts: Ready to work in night shifts, rotational shifts Key skills required: Proficient English; speaking and writing skills. Ability to handle complex issues Active listening (e.g., recognizing and addressing Customer objectives and needs, probing for information, minimizing repetition, reflective listening, etc.) Verbal clarity (e.g., grammar, idioms, pacing, accent, etc.) Call control (e.g., call direction, transitioning, etc.) Multi-tasking (e.g., simultaneous screen navigation, talk & type, anticipating upcoming screen/data elements for next item in conversation, etc) Experience with PC concepts and usage Experience with Internet and browser concepts and usage Typing-by-touch skills Other Attributes: Customer service skills based on interviews and Role Play evaluations. Able to learn and comprehend fluently in English Experience with PC learning and self-directed training in English Review of Agent background check (criminal, relevance, usage, etc.) Answer inbound calls from Card members and set up/action cases on calls. Please confirm Inbound agent skill level is reflected in the proposed pricing. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: Support/voice process: 1 year (Required) Language: Excellent english (Required) Work Location: In person
Inbound agents Key role: Responsible for reviewing accounts and orders to provide balance, order status, reasons for payment declines, capturing complaints based on the Issuer in a friendly and empathetic tone when necessary. Exp: 1+ years Location: Mysore/Mangalore Work mode: Work from office Shifts: Ready to work in night shifts, rotational shifts Key skills required: Proficient English; speaking and writing skills. Ability to handle complex issues Active listening (e.g., recognizing and addressing Customer objectives and needs, probing for information, minimizing repetition, reflective listening, etc.) Verbal clarity (e.g., grammar, idioms, pacing, accent, etc.) Call control (e.g., call direction, transitioning, etc.) Multi-tasking (e.g., simultaneous screen navigation, talk & type, anticipating upcoming screen/data elements for next item in conversation, etc) Experience with PC concepts and usage Experience with Internet and browser concepts and usage Typing-by-touch skills Other Attributes: Customer service skills based on interviews and Role Play evaluations. Able to learn and comprehend fluently in English Experience with PC learning and self-directed training in English Review of Agent background check (criminal, relevance, usage, etc.) Answer inbound calls from Card members and set up/action cases on calls. Please confirm Inbound agent skill level is reflected in the proposed pricing. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Experience: Support/voice process: 1 year (Required) Language: Excellent english (Required) Work Location: In person
JD for Maintenance Manager :- We are hiring an experienced Maintenance executive to oversee maintenance operations across our QSR outlets in Karnataka, Hyderabad, and Chennai. The ideal candidate should bring 3+ years of hands-on and managerial experience, with strong expertise in commercial kitchen equipment, freezers, HVAC systems, and electrical analysis. This role involves leading a regional maintenance team, minimizing equipment downtime, controlling costs, and upholding brand and safety standards across all locations. Key Responsibilities: General Maintenance Leadership: Coordinate and monitor maintenance and repair activities to ensure timely completion and quality workmanship Manage budgets for equipment, tools, and supplies while controlling costs Ensure compliance with all safety regulations, company policies, and QSR industry standards Maintain accurate maintenance logs, service records, and inspection reports Identify areas for improvement and implement solutions to increase reliability and reduce equipment downtime Collaborate with operations and area managers to schedule maintenance without disrupting service Oversee third-party contractors and service vendors Technical & Strategic Responsibilities: Mean Time To Repair: Minimize equipment downtime through fast response and efficient workflows Root Cause Analysis: Investigate and resolve recurring technical issues across stores Asset Tracking: Implement and manage asset codes for all equipment Vendor Development: Develop local vendor networks to improve service turnaround at outlet level Team Training: Provide structured training to outlet teams and Area Managers on equipment use and safety Preventive Maintenance: Create and maintain a preventive maintenance schedule for all critical equipment Cost Management: Analyze and report on maintenance costs monthly; implement cost-saving measures Utility Optimization: Monitor and reduce electricity and utility usage across all stores Qualifications: Minimum 10 years of maintenance experience, with at least 5 years in QSR, food service, or hospitality industry Technical expertise in AC systems, commercial freezers, and electrical troubleshooting Proven ability to manage multi-location maintenance teams and operations Strong knowledge of maintenance KPIs, CMMS systems, and compliance regulations Excellent organizational, problem-solving, and leadership skills Ability to travel frequently across Karnataka, Hyderabad, and Chennai Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person