Learning and Development Manager

Job Title:

Location:

Department:

Reports To:

Job Summary:

Learning & Development professional

Key Responsibilities:

Learning Needs Analysis:

• Conduct assessments using surveys, interviews, and performance data to identify current and future training needs aligned with hiring and workforce planning.

Program Management:

• Own end-to-end learning programs from needs analysis, content design, stakeholder alignment, delivery setup, execution, and impact mapping.

Build for Delivery:

• Utilize blended learning methods such as classroom training, e-learning, workshops, and simulations to drive effective delivery.

Content Development:

• Apply instructional design principles and adult learning theory to develop relevant and engaging content, including manuals, decks, e-learning modules, videos, simulations, and assessments.

Team Leadership:

• Guide and mentor L&D team members in managing existing programs effectively and serve as a support layer to the L&D Head.

Analytics & Impact Measurement:

• Leverage data analytics to provide actionable insights, assess program effectiveness, and drive continuous improvement.

Stakeholder Collaboration:

• Partner with cross-functional teams, business leaders, and SMEs to ensure learning programs meet organizational goals.

Compliance & Resource Management:

• Ensure programs adhere to ISO principles and audit standards, particularly in quality and information security.

Trends & Innovation:

• Stay abreast of evolving technologies and learning trends, with a focus on Cloud, AI, and GenAI. Align programs with industry standards and certifications.

Must-Have Qualifications & Skills:

• Bachelor’s degree in Information Technology, Human Resources, Education, or a related field.
• Experience in

  LMS implementation and management

  .
• Strong understanding of IT systems, tools, and infrastructure.
• Excellent communication, stakeholder management, and presentation skills.
• Certifications in

  GenAI, Project Management

  , or other relevant domains.
• Strong familiarity with emerging technologies and modern learning tools.
• Ability to independently analyze training needs, define KPIs, and measure learning outcomes.