Lead Compliance and Ethics

WAT ZOEKEN WE?

Job Title: Compliance and Ethics Manager

Department:

Job Summary

Key Responsibilities

Labour & Employment Law Compliance

• Ensure 100% compliance with labor laws, including Shops & Establishments Acts, CLRA, ESI, PF, minimum wages, working hours, contract labor, and occupational health & safety regulations.
• Monitor statutory compliances across all store locations, distribution centers, and offices.
• Conduct regular audits of third-party manpower agencies and ensure proper documentation, contracts, and PF/ESI remittances.
• Partner with HR to implement disciplinary frameworks in line with legal mandates and internal code of conduct.
  

Retail-Specific Regulatory Compliance

• Ensure adherence to retail trade regulations (FSSAI, Legal Metrology, packaging & labeling, local municipal licenses, trade licenses, fire NOCs).
• Coordinate license renewals and ensure all permits are in place and up to date at each store and warehouse.
• Track compliance with consumer protection regulations, POS rules, and pricing laws.
  

Ethics & Conduct Management

• Implement the company’s Code of Ethics across all employee and vendor levels.
• Manage grievance redressal systems (including whistleblower hotlines) for reporting ethical violations, harassment, or unsafe practices.
• Investigate and document complaints related to labor exploitation, vendor compliance violations, and workplace misconduct.
• Partner with HR to ensure ethical conduct during hiring, onboarding, and exit processes.
  

Training & Communication

• Drive awareness sessions on labor rights, ethical conduct, prevention of sexual harassment (POSH), anti-bribery, and workplace harassment.
• Provide induction training and periodic refreshers to store and warehouse staff on compliance policies.
  

Monitoring, Reporting & Auditing

• Conduct periodic compliance audits across retail outlets and logistics hubs.
• Maintain dashboards and reports for senior leadership on compliance health, risk areas, and resolution timelines.
• Work closely with internal audit, HR, legal, and operations teams to close gaps and implement corrective actions.
  

Stakeholder & Regulatory Interaction

• Serve as point of contact during inspections by labor commissioners, food safety officers, municipal corporations, and other authorities.
• Prepare and submit required statutory returns and documentation as per timelines.
  

Qualifications

Education:

• Bachelor’s degree in Law, Business Administration, or HR (Master’s in Labor Law, LL.B, or MBA preferred).
  

Certifications

• Certified Compliance & Ethics Professional (CCEP) or Certification in Labour Law preferred.
  

Experience

• 6–10 years of experience in compliance or legal roles within retail, FMCG, logistics, or manufacturing industries.
• Strong exposure to retail labor law compliance across multiple states or regions.
• Experience handling third-party compliance, audits, and government inspections.
  

Skills & Competencies

• Deep knowledge of Indian labor law and retail industry regulations.
• Strong documentation, audit, and investigation skills.
• Proficiency in compliance tracking tools and HRMS systems.
• High integrity and a strong sense of ethics.
• Ability to handle sensitive situations with discretion and professionalism.
• Fluent in English and local language(s).
  

Preferred Traits

• Assertive and resilient in field-level enforcement.
• Comfortable interacting with field teams, store managers, legal authorities, and vendors.
• Process-driven mindset with an eye for operational compliance gaps.
  

WAT ZOEKEN WE?