Junior Operations Executive

Job Title: Operations Executive Location: Indiranagar, Bengaluru, Karnataka Type: Full-time, Work From Office Brand: https://purecult.in/ About Us – Purecult At Purecult , our mission is simple— to create high-performance, plant-based home care products that are safe, effective, and luxurious . Join us as we redefine home care—one clean, conscious home at a time . Job Summary We are looking for a highly organized and detail-oriented Operations Executive to oversee order fulfillment, inventory management, B2B operations, and logistics . This role is crucial in ensuring smooth supply chain operations while collaborating with various teams to optimize efficiency. Key Responsibilities 1. Order Fulfillment & Tracking Monitor and track D2C & B2B orders daily to ensure timely dispatch and delivery. Coordinate with 3PL partners and warehouses to resolve fulfillment issues. Maintain accurate records of shipped orders, pending orders, and RTOs . 2. B2B Order Processing & Management Process orders for Amazon, Flipkart, Shopify, BigBasket, Zepto, Blinkit, Swiggy Instamart within the quickest TAT. Ensure compliance with invoicing, documentation, and barcoding requirements . Work with warehouse teams for accurate picking, packing, and dispatch . 3. Logistics & Shipping Coordinate with logistics partners to ensure seamless deliveries. Monitor shipping performance and optimize shipping processes . Handle returns, exchanges, and claims management . 4. Inventory Management & Stock Analysis Track stock levels across all warehouses and fulfillment centers . Analyze fast-moving SKUs, aging stock, and replenishment needs . Collaborate with the Procurement & Warehouse teams to avoid shortages. 5. Customer Experience & Order Status Updates Act as the point of contact for the Customer Experience team regarding order status. Provide real-time updates on order processing and estimated delivery timelines. Investigate and resolve customer complaints related to delayed or damaged shipments . 6. Reporting & Claims Management Maintain weekly, monthly, and quarterly MIS reports tracking order trends and stock movements. Monitor Shopify order status and inventory discrepancies . Ensure claims for damages, shortages, and incorrect shipments are resolved promptly. Qualifications & Skills Bachelor’s degree in Business Administration, Supply Chain, or related field. 1+ years experience in e-commerce operations, D2C, retail, or startups . Strong understanding of inventory management, order fulfillment, and logistics . Proficiency in data analysis, reporting tools, and Microsoft Excel . Excellent problem-solving, organizational, and communication skills . Ability to thrive in a fast-paced environment and handle multiple priorities. Preferred Skills Experience with Shopify, Uniware, EasyEcom, or similar platforms . Knowledge of logistics, warehouse operations, and supply chain management . Familiarity with CRM systems and customer service tools . Why Join Us? Work in a fast-growing, dynamic startup environment . Be part of a sustainable brand making an impact . Career growth opportunities in a rapidly scaling company. 📩 How to Apply? Send your resume to deepali@purecult.in with the subject: Application for Operations Executive Role . Show more Show less