Job Title: Operations Executive Location: Indiranagar, Bengaluru, Karnataka Type: Full-time, Work From Office Brand: https://purecult.in/ About Us – Purecult At Purecult , our mission is simple— to create high-performance, plant-based home care products that are safe, effective, and luxurious . Join us as we redefine home care—one clean, conscious home at a time . Job Summary We are looking for a highly organized and detail-oriented Operations Executive to oversee order fulfillment, inventory management, B2B operations, and logistics . This role is crucial in ensuring smooth supply chain operations while collaborating with various teams to optimize efficiency. Key Responsibilities 1. Order Fulfillment & Tracking Monitor and track D2C & B2B orders daily to ensure timely dispatch and delivery. Coordinate with 3PL partners and warehouses to resolve fulfillment issues. Maintain accurate records of shipped orders, pending orders, and RTOs . 2. B2B Order Processing & Management Process orders for Amazon, Flipkart, Shopify, BigBasket, Zepto, Blinkit, Swiggy Instamart within the quickest TAT. Ensure compliance with invoicing, documentation, and barcoding requirements . Work with warehouse teams for accurate picking, packing, and dispatch . 3. Logistics & Shipping Coordinate with logistics partners to ensure seamless deliveries. Monitor shipping performance and optimize shipping processes . Handle returns, exchanges, and claims management . 4. Inventory Management & Stock Analysis Track stock levels across all warehouses and fulfillment centers . Analyze fast-moving SKUs, aging stock, and replenishment needs . Collaborate with the Procurement & Warehouse teams to avoid shortages. 5. Customer Experience & Order Status Updates Act as the point of contact for the Customer Experience team regarding order status. Provide real-time updates on order processing and estimated delivery timelines. Investigate and resolve customer complaints related to delayed or damaged shipments . 6. Reporting & Claims Management Maintain weekly, monthly, and quarterly MIS reports tracking order trends and stock movements. Monitor Shopify order status and inventory discrepancies . Ensure claims for damages, shortages, and incorrect shipments are resolved promptly. Qualifications & Skills Bachelor’s degree in Business Administration, Supply Chain, or related field. 1+ years experience in e-commerce operations, D2C, retail, or startups . Strong understanding of inventory management, order fulfillment, and logistics . Proficiency in data analysis, reporting tools, and Microsoft Excel . Excellent problem-solving, organizational, and communication skills . Ability to thrive in a fast-paced environment and handle multiple priorities. Preferred Skills Experience with Shopify, Uniware, EasyEcom, or similar platforms . Knowledge of logistics, warehouse operations, and supply chain management . Familiarity with CRM systems and customer service tools . Why Join Us? Work in a fast-growing, dynamic startup environment . Be part of a sustainable brand making an impact . Career growth opportunities in a rapidly scaling company. 📩 How to Apply? Send your resume to deepali@purecult.in with the subject: Application for Operations Executive Role . Show more Show less
Brand: https://purecult.in/ Job description for key account manager (E-commerce and quick commerce platforms) Role overview: We are seeking a highly skilled and experienced Key Account Manager to manage and develop relationships with key clients on major e-commerce and quick commerce platforms such as Amazon, Flipkart, FirstCry, JioMart, Blinkit, Zepto, and others. The ideal candidate will have a proven track record in account management, strong negotiation skills, and a deep understanding of e-commerce operations. Key Responsibilities Client relationship management: Develop and maintain strong, long-term relationships with key clients on platforms like Amazon, Flipkart, FirstCry, JioMart, Blinkit, Zepto, and other quick commerce websites. Serve as the primary point of contact between key clients and internal teams, ensuring high levels of customer satisfaction Account strategy and growth: Understand and anticipate key client needs, providing strategic solutions that align with their business goals. Identify opportunities for growth and expansion within existing accounts, driving revenue and market share. Operational excellence: Ensure timely and accurate delivery of products and services to key clients. Monitor and analyze key account metrics to provide regular progress reports and forecasts. Problem Resolution: Resolve client complaints and issues in a timely and effective manner, maintaining trust and loyalty. About Company: PureCult offers a range of eco-friendly home cleaning products that are made using plant-based and biodegradable ingredients. In a continuous effort to reduce our carbon footprint, we use 50% PCR (post-consumer reuse plastic) in all our HDPE bottles. Our major sales come from our own website and we have a 50% recurring customer rate. Apart from our own website, we are listed on Amazon Seller, Jio Mart, First Cry, Flipkart, CRED, Big Basket (only Bangalore), and many other sustainable marketplaces.