About Invenio
Invenio is the largest independent global SAP solutions provider serving the public sector, as well as offering specialist skills in media and entertainment. We bring deep expertise combined with advanced technologies to enable organisations to modernize so they can operate at the speed of today’s business. We understand the complexities of international businesses and public sector organizations, working with stakeholders to drive change and create agile organisations of tomorrow using the technologies of today. Learn more at www.invenio-solutions.com.
JIRA Associate Managing Consultant
SAP Skills
- 10+ years of experience with JIRA administration and customization.
- Hands-on experience with Confluence, Bitbucket, and other Atlassian tools.
- Strong command over JQL, workflows, automation, and custom configurations.
- Experience with ScriptRunner, JMWE, or similar plugins.
- Proficient in integration with tools like Git, Jenkins, ServiceNow, and CI/CD pipelines.
- Exposure to Agile and DevOps environments.
- Experience in migration, upgrades, and consolidation of JIRA instances (Cloud/DC/Server).
- Scripting and API skills (Groovy, REST APIs, JSON) preferred.
- Strong analytical and communication skills.
Responsibilities
- JIRA Administration & Customization
- End-to-end management of JIRA instances including setup, configuration, upgrades, and maintenance.
- Design and implement complex workflows, permission schemes, custom fields, issue types, and screen schemes.
- Automate processes using JIRA Automation, Groovy scripts (ScriptRunner), and webhooks.
- Atlassian Ecosystem Management
- Administer Confluence, Bitbucket, and other Atlassian tools.
- Integrate JIRA with other tools like ServiceNow, Git, Jenkins, Slack, Salesforce, etc.
- Consulting & Best Practices
- Act as a subject matter expert (SME) to advise stakeholders on JIRA capabilities and optimal usage.
- Conduct stakeholder workshops and requirements gathering sessions.
- Create documentation, SOPs, and user guides for various JIRA functions and configurations.
- Support & Maintenance
- Provide tier-2/3 support for JIRA-related issues.
- Monitor system performance and perform regular audits and cleanups.
- Reporting & Dashboards
- Develop advanced dashboards using JIRA Query Language (JQL).
- Training & Enablement
- Train project managers, developers, QA, and business users on JIRA usage and governance.
- Promote standardization and adoption of JIRA best practices across the organization.
Business Skills
- Excellent oral and written communication skills, the ability to communicate with others clearly and concisely.
- Experience with Microsoft Office suite including Word, Excel, PowerPoint, and Visio.
- Understanding of business processes for focus area or module.
Consulting Skills
- Aptitude for working in a team environment; problem-solving skills, creative thinking, communicating clearly and empathetically, strong time management, and ability to collaborate with all levels of staff.
- Ability to explain ideas and concepts to other project team members and to client personnel.
- Has a solid foundation for consulting “soft” skills necessary for client engagements.
- Ability to interpret requirements and apply SAP best practices.
Leadership Skills
- Maintains positive working relationships with others.
- Seeks ways to increase their level of contribution and team effectiveness.
- Works in conjunction with peers; and may mentor to other associate consultants.
- Works well as a member of a team
- Seeks ways to increase their level of contribution/team effectiveness.
General Skills/Tasks
- Assists the project team efforts in developing solutions for client situations.
- Assist in evaluating and designing application and/or technical architectures.
- Assist team effort in developing solutions for projects.
- Completes assignments within budge, meets project deadlines, makes and keeps sensible commitments to client and team.
- Meets billing efficiency targets and complies with all administrative responsibilities in a timely & effective manner.
- Keeps project management apprised of project direction and client concerns.
- Analyzes and develops reliable solutions which comply with specifications and standards, executes system test.
- Understands SAP methodologies, tools, standards, and techniques.
- Understands client’s business and technical environments.
- Completes project documentation, demonstrates effective organizational skills, with minimal supervision.
- Meets quality standards, correctly prioritizes own activities in accordance with project plan and budget.
- Provides project team leaders with updates on the progress and difficulties encountered and provides value-added insight and understanding.
Invenio is an equal opportunities employer. We do not discriminate based on race, colour, creed, religion, nationality, ancestry, citizenship status, age, sex or gender (including pregnancy and related conditions), gender identity or expression, sexual orientation, marital status, military service, veteran status, genetic information, or any other characteristic protected by applicable laws. Invenio’s management team is committed to this policy in all areas of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and workplace environment.
