Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Pune
>
Stratacent
>
IT Support

IT Support

Stratacent

3 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

Apply

Skills Required

support technology installation configuration security data test filtering logging tracking onedrive azure connect backup compliance server onboarding offboarding software audits patching documentation management firewall coordination research cisco webex monitoring auditing reporting troubleshooting antivirus training network networking networks tcp ip dhcp communication collaborative consulting healthcare ai automation development learning

Work Mode

Remote

Job Type

Full Time

Job Description

Position: IT Support

Responsible for the installation, configuration, and Supporting Office 365.
Develop and manage user accounts, groups, and licenses.
Implementing and maintaining security measures to safeguard data and applications. Review, test, and make recommendations for standard email practices.
Experience with supporting anti-spam filtering, logging and email tracking and transport rules.
Primary On-site support for Office 365 issues.
Strong experience in administering users and groups, Exchange Online, Intune, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications.
Experience using O365 Security and Compliance centre.

Local desktop admin:

Knowledge of Exchange 2010, Windows Server 2003/08/12/16.
Perform onboarding/offboarding of users.
Provide Tier III support.
Conduct routine hardware and software audits.
Patching of the machines through remote tool.
Install, configure, upgrade, maintain and support desktop/laptop systems.
Documentation and SOP creation of known issues and challenges.
Management of printers, firewall, routers and switches.
Third party vendor coordination for hardware/software issues.
Research and recommend new IT technologies and solutions.

Remote tool hands on experience:

Must have hands on experience on any one of the remote management tools i.e., team viewer, LogMeIn or Cisco Webex.
Monitoring of the machines for system updates, firewall, CPU usage, memory usage etc.
Auditing and reporting of the hardware/software installed on the reporting machines.

Anti-virus management:

Hands on experience in installing, managing and troubleshooting of an antivirus solution.
Routine reporting of problematic machines and threats from the management console.
To make sure all the machines are compliant and reporting on the console.
Analysing and establishing security requirements.
Training employees in security awareness/procedures.

Network management :

Utilise networking skills to install and configure hardware, to ensure the company's networks run smoothly and to ensure end users have the connectivity to perform their jobs.
Good understanding of network switches, routers, firewalls, and network protocols (TCP/IP, DNS, WINS, DHCP).
Developing and maintaining all the comprehensive paperwork associated with the implemented network.
Supervising and ensuring there is an optimal level of technical backup at all times.
Monitoring for potential issues in a proactive manner.
In-depth knowledge of networking, security protocols, and IT best practices.

Skills Required:

Minimum 3-4 years of experience in IT support.
Deep understanding of Office 365 services and applications.
Excellent written & spoken communication and problem-solving skills.
Team player and strong experience working in a collaborative work environment.
Multi-task and should be able to work under stringent deadlines.
Requires a bachelor's degree in area of specialty and 3-4 years of experience in the field or in a related area.

Company Profile

Employee Benefits:

More Jobs at Stratacent

People Manager - Delivery Services

Pune, Maharashtra, India

10.0 - 10.0 yrs

Salary: Not disclosed

Scrum Master

Pune, Maharashtra, India

7.0 - 7.0 yrs

Salary: Not disclosed

Scrum Master

Pune

7.0 - 12.0 yrs

INR 12 - 16 Lacs

People Manager - Delivery Services

Pune

10.0 - 15.0 yrs

INR 22 - 25 Lacs

Enterprise Helpdesk Technician – Associate / Sr. Associate

Pune, Maharashtra, India

2.0 - 2.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.