Job Title: People Manager - Delivery Services Location: Pune Experience Level: 10+ Years Job Type: Full-time | Permanent Job Summary: We are seeking a highly experienced People Manager with a strong foundation in IT Services Delivery and support . The ideal candidate has transitioned from a Delivery role , bringing deep operational insight, client-facing expertise, and a track record of managing end-to-end software delivery lifecycles. This role blends strategic leadership with hands-on management of teams across QA and IT services, ensuring high performance, strong governance, and continuous improvement. Key Responsibilities: Leadership & People Management: Lead and manage cross-functional teams, including QA engineers, Data engineers ,support teams, and delivery professionals. Build a high-performance team culture focused on accountability, innovation, and continuous improvement. Mentor and develop team members through coaching, performance reviews, and growth planning. Resolve interpersonal and performance issues to maintain team harmony and effectiveness. Transition from Delivery to People Management: Leverage delivery experience to align team objectives with business goals. Apply delivery insights to optimize team efficiency, resource planning, and execution. Bridge the gap between project execution and operational stability by fostering collaboration across departments. IT Services & Operations Oversight: Manage and monitor IT service delivery performance against SLAs and KPIs. Oversee the planning and execution of QA initiatives, including manual and automated testing strategies. Collaborate with engineering and delivery teams to ensure service quality and defect-free releases. Process and Performance Optimization: Drive process improvements using metrics and data-driven decision-making. Ensure compliance with ITIL/ISO/SOC standards in service operations. Establish strong governance frameworks for delivery, testing, and support processes. Required Qualifications: Bachelor's or master's degree in computer science, Information Technology, Engineering, or related discipline. 10+ years of experience in IT services, including 5+ years in Delivery roles and 3+ years in people management. Strong QA and Data support background with experience in test management, automation tools, and quality metrics. Proven experience in managing geographically distributed teams. Technical & Professional Skills: Proficient in delivery management tools ,QA tools (e.g., JIRA, TestRail, Selenium), Data Engineering tool Understanding of Agile, Scrum, and DevOps methodologies. Working knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Preferred Certifications: ITIL Foundation or Intermediate PMP, PRINCE2, or Agile Certification (Scrum Master, SAFe) ISTQB or equivalent QA certification Soft Skills: Strong stakeholder and client communication skills. Ability to translate business needs into operational goals. Conflict resolution, team building, and change management skills. Strategic thinking with a hands-on attitude. What We Offer: A leadership role with real influence on team growth and delivery success. Opportunities for long-term career development in a global IT services environment. Flexible working options and a culture that values work-life balance. Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

Title/Position: Scrum Master Job Location: Pune/Gurugram Experience: 7+ Years Employment Type: Full Time Shift Time: UK Shift Stratacent is seeking an experienced Agile Scrum Master/Business Analyst to join our dynamic team. As a Scrum master, you will facilitate and coordinate Agile Scrum processes within our organisation, ensuring the company can work collaboratively and efficiently to deliver high-quality solutions. You will work closely with the product migration team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will work towards continuous improvement and ensure that the team is meeting its objectives consistently. Responsibilities: Facilitate and coordinate Agile Scrum processes within the company. Be able to showcase the progress in timely manner in a detailed manner. Ensure the team works collaboratively and efficiently to deliver high-quality products. Facilitate Meetings such as daily/Weekly stand-up meetings, sprint planning, sprint review, and sprint retrospective. Identify and troubleshoot obstacles that are hindering the team's progress. Promote continuous improvement through retrospectives and feedback sessions. Communicate project status, risks and issues to stakeholders. Track KPIs and help teams deliver high-quality products/solutions on time. Ensure that the team follows the Scrum framework and adheres to Agile principles. Skills Required: Bachelor's degree in computer science or a related field. Minimum of 7 years of experience as a Scrum Master or Business Analyst. Strong knowledge of Agile Scrum principles and practices. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to lead and facilitate Scrum ceremonies. Must Have: Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM). Ability to work collaboratively with cross-functional teams. Prior knowledge of Agile project management tools, such as Jira or Trello. Good To Have: SAFe certification and Kanban certification are a plus. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

Title/Position: Scrum Master Job Location: Pune/Gurugram Experience: 7+ Years Employment Type: Full Time Shift Time: UK Shift Stratacent is seeking an experienced Agile Scrum Master/Business Analyst to join our dynamic team. As a Scrum master, you will facilitate and coordinate Agile Scrum processes within our organisation, ensuring the company can work collaboratively and efficiently to deliver high-quality solutions. You will work closely with the product migration team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will work towards continuous improvement and ensure that the team is meeting its objectives consistently. Responsibilities: Facilitate and coordinate Agile Scrum processes within the company. Be able to showcase the progress in timely manner in a detailed manner. Ensure the team works collaboratively and efficiently to deliver high-quality products. Facilitate Meetings such as daily/Weekly stand-up meetings, sprint planning, sprint review, and sprint retrospective. Identify and troubleshoot obstacles that are hindering the teams progress. Promote continuous improvement through retrospectives and feedback sessions. Communicate project status, risks and issues to stakeholders. Track KPIs and help teams deliver high-quality products/solutions on time. Ensure that the team follows the Scrum framework and adheres to Agile principles. Skills Required: Bachelors degree in computer science or a related field. Minimum of 7 years of experience as a Scrum Master or Business Analyst. Strong knowledge of Agile Scrum principles and practices. Excellent communication and interpersonal skills. Strong problem-solving and analytical skills. Ability to lead and facilitate Scrum ceremonies. Must Have: Certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM). Ability to work collaboratively with cross-functional teams. Prior knowledge of Agile project management tools, such as Jira or Trello. Good To Have: SAFe certification and Kanban certification are a plus.

We are seeking a highly experienced People Manager with a strong foundation in IT Services Delivery and support . The ideal candidate has transitioned from a Delivery role , bringing deep operational insight, client-facing expertise, and a track record of managing end-to-end software delivery lifecycles. This role blends strategic leadership with hands-on management of teams across QA and IT services, ensuring high performance, strong governance, and continuous improvement. Key Responsibilities: Leadership People Management: Lead and manage cross-functional teams, including QA engineers, Data engineers ,support teams, and delivery professionals. Build a high-performance team culture focused on accountability, innovation, and continuous improvement. Mentor and develop team members through coaching, performance reviews, and growth planning. Resolve interpersonal and performance issues to maintain team harmony and effectiveness. Transition from Delivery to People Management: Leverage delivery experience to align team objectives with business goals. Apply delivery insights to optimize team efficiency, resource planning, and execution. Bridge the gap between project execution and operational stability by fostering collaboration across departments. IT Services Operations Oversight: Manage and monitor IT service delivery performance against SLAs and KPIs. Oversee the planning and execution of QA initiatives, including manual and automated testing strategies. Collaborate with engineering and delivery teams to ensure service quality and defect-free releases. Process and Performance Optimization: Drive process improvements using metrics and data-driven decision-making. Ensure compliance with ITIL/ISO/SOC standards in service operations. Establish strong governance frameworks for delivery, testing, and support processes. Required Qualifications: Bachelors or masters degree in computer science, Information Technology, Engineering, or related discipline. 10+ years of experience in IT services, including 5+ years in Delivery roles and 3+ years in people management. Strong QA and Data support background with experience in test management, automation tools, and quality metrics. Proven experience in managing geographically distributed teams. Technical Professional Skills: Proficient in delivery management tools ,QA tools (eg, JIRA, TestRail, Selenium), Data Engineering tool Understanding of Agile, Scrum, and DevOps methodologies. Working knowledge of cloud platforms (AWS, Azure, or GCP) is a plus. Preferred Certifications: ITIL Foundation or Intermediate PMP, PRINCE2, or Agile Certification (Scrum Master, SAFe) ISTQB or equivalent QA certification Soft Skills: Strong stakeholder and client communication skills. Ability to translate business needs into operational goals. Conflict resolution, team building, and change management skills. Strategic thinking with a hands-on attitude. What We Offer: A leadership role with real influence on team growth and delivery success. Opportunities for long-term career development in a global IT services environment. Flexible working options and a culture that values work-life balance.

Experience: Minimum 2+ Years Location: Pune Job Summary: The Enterprise Helpdesk Technician will be responsible for providing support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. Primary Roles and Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions, and access rights. Install, configure, and maintain computer systems and applications. Document and track support requests and resolutions using a ticketing system. Collaborate with other IT team members to resolve complex issues. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for end-users on various software and hardware topics. Stay updated with the latest technology trends and advancements. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field Proven prior experience in a helpdesk or technical support role Strong knowledge of Windows and Mac operating systems Familiarity with network protocols, hardware, and software troubleshooting Strong knowledge and experience working with Service Now Familiarly with NICE ACD software Excellent problem-solving and communication skills Ability to work independently and as part of a team Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Title/Position: Control-M Managed File Transfer Enterprise (MFTE) Specialist / Engineer Job Location: Pune / Gurgaon Employment Type: Full Time Shift Timings: UK shift Key Responsibilities: Managed File Transfer Expertise: Rigorously worked on Managing and configuring Control-M MFTE for various file transfer protocols (SFTP, FTP, AS2, etc.). Design, implement, and optimize MFT workflows and job flows within Control-M. Troubleshoot and resolve issues related to file transfer failures, security breaches, and performance bottlenecks. Manage user access and permissions for MFTE. Thorough understanding of Control-M AAPI. Worked extensively on Control-M Automation API would be a plus. Automation and Scripting: Develop and maintain automation scripts (Shell, Python, etc.) to streamline MFT processes and reduce manual intervention. Integrate MFT workflows with other systems and applications using APIs and scripting. Security and Compliance: Implement and maintain security measures for MFT, including encryption (PGP, GPG), access control, and audit logging. Configuring the PGP, GPG for Encryption and Decryptions. Configuring password less Fingerprint Authentication. Ensure compliance with industry regulations and internal security policies. Required Skills and Qualifications: 10+ years of experience in Control-M B2B MFTE with a strong focus on Managed File Transfer. Deep understanding of Control-M architecture and functionality, especially MFTE. Clarity of all the ports(inbound & outbound) at infrastructure level for B2B MFTE. Extensive experience with various file transfer protocols (SFTP, FTP, AS2, etc.) Strong scripting skills (Shell, Python, PowerShell, etc.). Experience with APIs and integrations. (Mandatory) Proficiency in troubleshooting and problem resolution. Understanding of security concepts and best practices. Experience with automation and orchestration tools. Excellent communication, interpersonal, and documentation skills. Ability to work independently and as part of a team. Company Profile : Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

Title/Position: Snowflake Data Engineer Job Location: Gurugram Experience: 3+ Years Employment Type: Full Time Shift Time: 10:00 AM-7:00 PM/11:00 AM-8:00 PM IST Proven years' experience working in client-facing. Proven years' experience in data warehouse, ETL tool (such as Informatica or any ETL tool experience). Proven years hands-on experience with any data warehouse whether on-prem or cloud based such as Oracle, Teradata, DB2, Snowflake etc. SQL Proficiency - High/ Expert is a Must, Excellent understanding of Data warehousing concepts, data warehousing design and implementation. Proven years of experience with Snowflake or Snowflake certified professional. Strong analytical and problem-solving skills with a keen attention to detail. Should be able to deliver tasks independently with least supervision. Should be able to guide / help junior team members. Should have attitude to learn new skills / technologies being used in client environments. Company Profile:- Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centers in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.. Show more Show less

Title/Position: Snowflake Data Engineer Job Location: Gurugram Experience: 3+ Years Employment Type: Full Time Shift Time: 10:00 AM-7:00 PM/11:00 AM-8:00 PM IST Proven years experience working in client-facing. Proven years experience in data warehouse, ETL tool (such as Informatica or any ETL tool experience). Proven years hands-on experience with any data warehouse whether on-prem or cloud based such as Oracle, Teradata, DB2, Snowflake etc. SQL Proficiency High/ Expert is a Must, Excellent understanding of Data warehousing concepts, data warehousing design and implementation. Proven years of experience with Snowflake or Snowflake certified professional. Strong analytical and problem-solving skills with a keen attention to detail. Should be able to deliver tasks independently with least supervision. Should be able to guide / help junior team members. Should have attitude to learn new skills / technologies being used in client environments. Company Profile:- Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centers in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.. ",

Experience: Minimum 2+ Years Location: Pune Job Summary: The Enterprise Helpdesk Technician will be responsible for providing support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. Primary Roles and Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions, and access rights. Install, configure, and maintain computer systems and applications. Document and track support requests and resolutions using a ticketing system. Collaborate with other IT team members to resolve complex issues. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for end-users on various software and hardware topics. Stay updated with the latest technology trends and advancements. Qualifications: Bachelors degree in information technology, Computer Science, or a related field Proven prior experience in a helpdesk or technical support role Strong knowledge of Windows and Mac operating systems Familiarity with network protocols, hardware, and software troubleshooting Strong knowledge and experience working with Service Now Familiarly with NICE ACD software Excellent problem-solving and communication skills Ability to work independently and as part of a team Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

Title/Position: Data Hub QA Engineer Job Location : Pune Employment Type: Full Time Shift Time : UK Shift Job Overview: We are seeking a detail-oriented and highly motivated Quality Assurance Engineer to join our dynamic team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our software products. The ideal candidate will possess strong analytical skills, a keen eye for detail, and a passion for delivering high-quality software solutions. Responsibilities: Develop and execute test plans, test cases, and automation scripts for ETL pipelines and data validation. Perform SQL-based data validation to ensure data integrity, consistency, and correctness. Work closely with data engineers to test and validate Data Hub implementations. Automate data quality tests using Python and integrate them into CI/CD pipelines. Use GitHub for version control, managing test scripts, and collaborating on automation frameworks. Debug and troubleshoot data-related issues across different environments. Ensure data security, compliance, and governance requirements are met. Collaborate with stakeholders to define and improve testing strategies for big data solutions. Requirements: 3+ years of experience in QA, with a focus on data testing, ETL testing, and data validation. Strong proficiency in SQL for data validation, transformation testing, and debugging. Good working knowledge of Python and GitHub for test automation and version control. Experience with ETL testing and Data Hub solutions. Understanding data pipelines, data warehousing, and data governance concepts. Experience with cloud platforms (AWS, Azure, or GCP) is a plus. Knowledge of PySpark and distributed data processing frameworks is a plus. Familiarity with CI/CD pipelines and test automation frameworks. Strong problem-solving skills and attention to detail. Company Profile Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Position: AWS Vulnerability Management Engineer Location: Gurugram Experience: 5+ years Job Description: We are seeking a highly motivated and skilled Security Engineer with 5+ years of experience to join our dynamic team. The ideal candidate will have a strong background in vulnerability management and remediation activities in an enterprise environment. This role requires a proactive approach to identifying, assessing, and mitigating security vulnerabilities to ensure the safety and integrity of our systems. Responsibilities Conduct regular vulnerability assessments and scans to identify security weakness in our systems and applications. Collaborate with cross-functional teams to prioritize and remediate identified vulnerabilities in timely manner. Develop and implement remediation plans ensuring compliance with industry standards and best practices. Requires comprehensive knowledge and practical experience with one or more cutting-edge cyber tools for vulnerability assessment. Recommend security tools and solutions to improve overall security posture. Create and maintain documentation related to vulnerability management process and remediation activities. Provide support and guidance to other team members on best practices and possible remediation efforts. Generate and present regular reports on vulnerability metrics with progress and anomalies detected. Required Skills: 5+ years of experience in vulnerability management and remediation activities within an enterprise environment. Strong understanding of security principles, vulnerabilities, and remediation planning. Proficiency in Scripting and automation using python or similar. Experience with API's and integrating security tools with other systems. Strong communication and collaboration skills. Experience with vulnerability assessment tools such as SNYK, Qualys, Wiz, Container security, Prisma Cloud, and GitHub Advanced Security . Experience with security frameworks and standards such as NIST, ISO 27001, or CIS. Knowledge of cloud security best practices and experience with cloud platform such as AWS. Relevant Security certifications such as CISSP, CEH, or CompTIA Security+. About Stratacent: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group medical and accidental insurance Transport facility One-time meal Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

Job Title: Jira Atlassian L2 Support Engineer Location: Gurugram Working hours: 2pm to 11pm and 3pm to 12am Employment Type: Full-time Work days : Monday to Friday (5 days working from office) Job Summary: We are looking for an experienced and detail-oriented Jira Atlassian Level 2 Support Engineer to join our IT support team. This role is responsible for providing advanced technical support for Atlassian tools (primarily Jira, Confluence, Bitbucket), handling escalations from L1, and ensuring optimal performance, configuration, and usability of the Atlassian ecosystem Responsibilities: Provide Level 2 technical support for Jira, Confluence, Bitbucket, and other Atlassian tools. Investigate and resolve issues escalated from Level 1 support in a timely manner. Troubleshoot workflows, permission schemes, custom fields, and other configurations in Jira and Confluence. Monitor system performance and health, identifying and resolving issues proactively. Assist in user and group management, project configurations, and automation rule setups. Collaborate with cross-functional teams (DevOps, QA, Project Managers) to support integration and usage of Atlassian tools. Maintain documentation for common issues, solutions, and configuration guides. Escalate complex issues to Atlassian support (Level 3) or internal development teams as needed. Assist in plugin installations, upgrades, and minor tool customizations. Participate in Atlassian system maintenance and patching activities. Requirements: 2–4 years of experience in Atlassian Jira/Confluence/Bitbucket support or administration. Solid understanding of Jira project schemes, workflows, issue types, and permission models. Familiarity with Jira Service Management (JSM) and Confluence administration. Experience in troubleshooting Atlassian Marketplace apps/plugins (e.g., ScriptRunner, Xray, etc.). Ability to read and analyze log files (Jira logs, application logs). Basic scripting knowledge (e.g., Groovy, JQL, or Bash) is a plus. Experience with incident management tools and ticketing systems. Familiarity with REST APIs and integration troubleshooting is a bonus. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and prioritize tasks effectively. Team player with a customer-centric mindset. Preferred Qualifications: Atlassian Certified Professional (ACP) certification is a plus. ITIL Foundation or similar certification is desirable. Exposure to CI/CD pipelines, DevOps tools, or Agile frameworks Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. Show more Show less

Job Title: Jira Atlassian L2 Support Engineer Location: Gurugram Working hours: 2pm to 11pm and 3pm to 12am Employment Type: Full-time Work days : Monday to Friday (5 days working from office) Job Summary: We are looking for an experienced and detail-oriented Jira Atlassian Level 2 Support Engineer to join our IT support team. This role is responsible for providing advanced technical support for Atlassian tools (primarily Jira, Confluence, Bitbucket), handling escalations from L1, and ensuring optimal performance, configuration, and usability of the Atlassian ecosystem Responsibilities: Provide Level 2 technical support for Jira, Confluence, Bitbucket, and other Atlassian tools. Investigate and resolve issues escalated from Level 1 support in a timely manner. Troubleshoot workflows, permission schemes, custom fields, and other configurations in Jira and Confluence. Monitor system performance and health, identifying and resolving issues proactively. Assist in user and group management, project configurations, and automation rule setups. Collaborate with cross-functional teams (DevOps, QA, Project Managers) to support integration and usage of Atlassian tools. Maintain documentation for common issues, solutions, and configuration guides. Escalate complex issues to Atlassian support (Level 3) or internal development teams as needed. Assist in plugin installations, upgrades, and minor tool customizations. Participate in Atlassian system maintenance and patching activities. Requirements: 2 4 years of experience in Atlassian Jira/Confluence/Bitbucket support or administration. Solid understanding of Jira project schemes, workflows, issue types, and permission models. Familiarity with Jira Service Management (JSM) and Confluence administration. Experience in troubleshooting Atlassian Marketplace apps/plugins (e.g., ScriptRunner, Xray, etc.). Ability to read and analyze log files (Jira logs, application logs). Basic scripting knowledge (e.g., Groovy, JQL, or Bash) is a plus. Experience with incident management tools and ticketing systems. Familiarity with REST APIs and integration troubleshooting is a bonus. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to work under pressure and prioritize tasks effectively. Team player with a customer-centric mindset. Preferred Qualifications: Atlassian Certified Professional (ACP) certification is a plus. ITIL Foundation or similar certification is desirable. Exposure to CI/CD pipelines, DevOps tools, or Agile frameworks Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provides services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factor protected by law. ",

Experience: Minimum 2+ Years Location: Pune/Gurugram Job Summary: The Enterprise Helpdesk Technician will be responsible for providing support and assistance to end-users within the organization. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of IT systems. Primary Roles and Responsibilities: Provide first-level technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Manage user accounts, permissions, and access rights. Install, configure, and maintain computer systems and applications. Document and track support requests and resolutions using a ticketing system. Collaborate with other IT team members to resolve complex issues. Assist in the development and implementation of IT policies and procedures. Conduct training sessions for end-users on various software and hardware topics. Stay updated with the latest technology trends and advancements. Qualifications: Bachelor's degree in information technology, Computer Science, or a related field Proven prior experience in a helpdesk or technical support role Strong knowledge of Windows and Mac operating systems Familiarity with network protocols, hardware, and software troubleshooting Strong knowledge and experience working with Service Now Familiarly with NICE ACD software Excellent problem-solving and communication skills Ability to work independently and as part of a team Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus Company Profile: Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Title/Position : Analyst - .NET Developer Job Location: Pune Experience : 6+ Years Employment Type: Full Time Shift Timings: UK Timings We are looking forward to hire .NET C# Professionals in the following areas: Key Skills Required: 1. UI Tech Stack Expertise · Strong proficiency in React.js, Angular, and Vue.js · Deep understanding of JavaScript, TypeScript, HTML5, and CSS3 · Proficiency in Bootstrap and responsive design · Understanding of accessibility standards (WCAG) and cross-browser compatibility 2. .NET Framework & .NET Core · Extensive experience with .NET Framework and .NET Core/.NET 6+ · Building and maintaining RESTful APIs and web services using ASP.NET MVC/Web API · Proficiency in C#, LINQ, and Entity Framework (EF Core) 3. Cloud Platforms · Hands-on experience with cloud provider Microsoft Azure · Familiarity with: § Azure App Services, Functions, Storage, and DevOps pipelines § Experience working in Agile/Scrum teams § Strong debugging, troubleshooting, and performance optimization skills § Proficiency with GitHub code repositories 4. Windows Environments & IIS · Strong understanding of Windows Server administration basics · Deployment and troubleshooting in IIS · Managing hosting environments, including database administration and scaling applications 5. Frontend-Backend Integration · Experience with frontend-backend communication: Company Profile Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Job Description: Accurately record all financial transactions, including purchases, sales, receipts, and payments, using accounting software (e.g. QuickBooks) for US, UK and Canada geographies. To reconcile bank statements and expenses etc. to ensure accuracy and resolve discrepancies promptly and close the monthly books in a timely manner. Prepare and maintain financial statements such as balance sheets, income statements, and cash flow reports to support management decision-making. Assist in the preparation of tax returns and ensure compliance with federal, state, and local tax regulations. Implement and monitor internal controls and ensure the integrity of financial records. Provide necessary documentation and assistance during internal and external audits. Responsibilities: Prior Experience with Finance and Bookkeeping in IT services / IT Staffing firm. Finance and/or accounting acumen with a good grasp of accounting principles. Good communication skills. Strong organizational skills and ability to work on multiple tasks in highly active and dynamic environment. Required: Bachelor's degree in business administration, Accounting, or a related field (or equivalent experience). Strong attention to detail and high level of accuracy. Excellent communication and interpersonal skills. Ability to work independently and prioritize multiple tasks in a fast-paced environment. Strong analytical and problem-solving skills. Proficient in Microsoft Excel and other Microsoft Office tools. Preferred Qualifications: Certified Bookkeeper designation (e.g., AIPB or NACPB) is a plus. Company Profile Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, colour, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Title/Position: Application Support Engineer-Power Tools Job Location: Pune /Gurugram Experience: 5+ Years Employment Type: Full Time Shift Timings: Rotational Shift Job Description: We are seeking a highly skilled Power BI Engineer to join our technical support team. The successful candidate will be responsible for designing and developing interactive dashboards that provide actionable insights. They will collaborate with stakeholders to gather requirements, optimize data models, and ensure data accuracy. Additionally, the role involves integrating Power BI with various data sources, conducting rigorous testing, and providing training and support as required. The ideal candidate will have a working knowledge of power tolls and databases.. Responsibilities: Design, develop, and maintain Power BI dashboards and reports to provide actionable insights. Collaborate with stakeholders to gather requirements and translate them into technical specifications. Optimize data models and queries for performance and scalability. Integrate Power BI with various data sources, including SQL databases, Excel, and cloud services. Utilize Power Automate to automate workflows and improve data processing efficiency. Ensure data accuracy and integrity through rigorous testing and validation. Provide training and support to end-users on Power BI and Power Automate functionalities. Stay updated with the latest Power BI and Power Automate features and best practices. Requirements: Bachelors degree in Computer Science, Information Systems, or a related field. Proven experience as a Power BI Developer or similar role. Strong proficiency in Power BI, including DAX and Power Query. Good working knowledge of Power Automate for workflow automation. Experience with data visualization and creating interactive dashboards. Familiarity with SQL and data warehousing concepts. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. About Stratacent Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. (To learn more: www.stratacent.com ). Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. ",

Title/Position: Power Platform Developer Job Location: Pune Experience : 5+ Years Employment Type: Full Time Shift Timings: Rotational Shift Job Summary: We're looking for a Power Platform Developer with some Microsoft Administration expertise who knows how to design, develop, and optimize business solutions using Power Apps, Power Automate, Power BI along working knowledge Microsoft 365 administration. The ideal applicant should have experience creating custom applications, automation workflows, and data visualization tools to increase corporate productivity. Key Responsibilities: Design, develop, and deploy Power Apps (Canvas & Model-driven Apps) for business process automation. Create and optimize Power Automate workflows for process automation and integration with external systems. Develop interactive dashboards and reports using Power BI for data visualization and insights. Ensure performance, scalability, and security compliance of Power Platform solutions. Collaborate with business stakeholders to gather requirements and provide innovative solutions. Troubleshoot and resolve issues related to Power Platform applications and automation. Monitor and troubleshoot Microsoft 365 services and Power Platform issues. Manage and configure Power Platform admin centre settings and governance policies. Required Skills & Qualifications: Proven experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents). Strong understanding of Data verse , SharePoint, SQL, and other data sources. Expertise in writing Power FX expressions, JavaScript, and Power BI DAX queries. Familiarity with Microsoft 365 Admin Centre, Exchange, SharePoint Online, and Teams Administration. Microsoft Power Platform and Microsoft 365 certifications are a plus. About Stratacent Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing in Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. (To learn more: www.stratacent.com ) Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Title/Position: Analyst - UI/Frontend Developer Job Location: Pune Experience: 6+ Years Employment Type: Full Time Shift Timings: UK Timings Job Description: Key Skills Required: UI Tech Stack Expertise Strong proficiency in React.js, Angular, and Vue.js Deep understanding of JavaScript, TypeScript, HTML5, and CSS3 Proficiency in Bootstrap and responsive design Understanding of accessibility standards (WCAG) and cross-browser compatibility. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less

Position: Timesheet Management Coordinator/Executive Location: Pune Employment Type: Full Time Shift Timings: 7:30PM - 4:30AM IST Experience: 1-5 Years Job Description: We are seeking a detail-oriented and organized Timesheet Management Coordinator/Executive to oversee and manage employee time tracking and reporting processes. The ideal candidate will ensure the accurate and timely submission, approval, and recording of employee timesheets across departments, supporting payroll and project billing activities while maintaining compliance with company policies and labor regulations. Responsibilities: Monitor and manage timesheet entries submitted by employees across various projects. Review timesheets for accuracy, completeness, and compliance with company policies. Follow up with employees and managers for missing, late, or incorrect time entries. Assist in the implementation and maintenance of time tracking systems or software. Generate timesheet-related reports and dashboards for management as needed. Provide training and support to new employees on timesheet policies and system use. Identify and escalate any discrepancies, or inconsistencies to management. Maintain accurate and confidential records of time logs and approvals. Required: Bachelor's degree in business administration, Accounting, or a related field (or equivalent experience). Strong attention to detail and high level of accuracy. Excellent communication and interpersonal skills. Ability to work independently and prioritize multiple tasks in a fast-paced environment. Strong analytical and problem-solving skills. Proficient in Microsoft Excel and other Microsoft Office tools. Preferred Knowhow: Experience working with project-based billing environments. Timesheet or workforce management systems (e.g., Workday, ADP, QuickBooks Time). Familiarity with time tracking integrations in ERP or project management systems (e.g., Jira, Asana, Trello). Company Profile Stratacent is an IT Consulting and Services firm, headquartered in Jersey City, NJ, with two global delivery centres in New York City area and New Delhi area plus offices in London, Canada and Pune, India. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their digital transformation journey and provides services/ solutions around Cloud Infrastructure, Data and Analytics, Automation, Application Development and ITSM. We have partnerships with SAS, Automation Anywhere, Snowflake, Azure, AWS and GCP. URL - http://stratacent.com Employee Benefits: Group Medical Insurance Cab facility Meals/snacks Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, colour, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors. Show more Show less