IT Support

We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for a reputed organization in Pune. This is not a Business Analyst (BA) role. Key Requirements: - Must have cleared Pre-Employment Requisites (PREP). - Minimum 5 years of relevant experience in production support. - Familiarity with LMS (Loan Management System) and LOS (Loan Origination System) is mandatory. - Ability to handle escalations, support end-users, and coordinate with internal teams. - Strong communication and coordination skills. - Ability to document and track issues effectively. Work Schedule: - 5-day working week (any 5 days, including Saturday or Sunday). - Rotational Shifts: 10:00 AM - 7:00 PM, 2:00 PM - 11:00 PM Key Skills: - Production Support - Issue Tracking and Escalation Management - Awareness of LMS and LOS - Non-technical Stakeholder Coordination - Shift Flexibility If you possess the required experience and skills, we encourage you to apply for this opportunity in Pune, India.,