4508 Production Support Jobs

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4.0 - 9.0 years

6 - 11 Lacs

bengaluru

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Posted 14 hours ago

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0.0 years

1 - 1 Lacs

vadodara

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Job Title Diploma Engineer Trainee Mechanical, Production Location Vadodara, Gujarat, India Reporting To Senior Engineer / Production / Manufacturing Manager Educational Qualification Diploma in Mechanical Engineering or Production Freshers can be considered; some preference may be given to those who have completed industrial training / projects. Good academic record. Key Responsibilities As a trainee, the candidate will be expected to: Learning & Assistance : Learn about the manufacturing processes used in the plant. Assist senior engineers in daytoday operations of production, quality, maintenance, tooling, etc. Production Support : Monitor machines / equipment during operation for perform...

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5.0 - 6.0 years

7 - 11 Lacs

bengaluru

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SAP BASIS Senior consultant Technical Skills : 5 - 6 years of experience as Technology Consultant (SAP Basis) with strong working experience on Implementations Expertise in S/4 HANA Administration Expertise in HANA DB, Oracle & SYBASE Strong experience in SPS Upgrades, Kernel Upgrades Strong experience in SAP L3 Basis Production Support. Experience in Implementations and setup of new servers (ABAP & JAVA stacks) and landscape S4HANA , ECC, CRM , EP, PI and BI, BO systems System Copy and client copy Knowledge of Clustering and High Availability Hands on experience on Linux & AIX operating system at administration level Soft skills : Strong Presentation skills to contribute in customer facing ...

Posted 16 hours ago

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7.0 - 8.0 years

17 - 20 Lacs

pune

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We are seeking an experienced SAP Basis Lead to oversee Basis administration activities for a global AMS (Application Management Services) engagement. The ideal candidate will have deep expertise in SAP system administration, including system monitoring, performance tuning, incident resolution, root cause analysis (RCA), patch management, upgrades, and SLA governance . This role requires working in the Mountain Time (MT) shift to align with client operations in the USA. Key Responsibilities: Lead and manage the end-to-end SAP Basis administration across the SAP landscape, including ECC, S/4HANA, PI/PO, Fiori, Solution Manager, and other components as applicable. Perform daily system monitori...

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4.0 - 6.0 years

1 - 6 Lacs

kolkata, pune, mumbai (all areas)

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Role & responsibilities Batch Monitoring using Schedulers such as Stonebranch, Zeek Incident management using Servicenow tool Service Request Management Communication with stakeholders Rotational 24x7 shift including night shift and holidays Preferred candidate profile Must-Have - Unix, SQL, Database, Shell script, Communication Skill Good-to-Have - Production support and ITIL skills, ServiceNow, Stonebranch

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3.0 - 4.0 years

5 - 9 Lacs

bengaluru

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3-4 years of experience in SAP BASIS Administration with a Minimum of 2 years of Strong Production Support knowledge on ABAP & JAVA stacks Production support Essential Skills: SAP Systems Health monitoring, recording issues & Performing Troubleshooting EWA Reports Analysis & Documenting Recommendations Performing RCA for Dumps, Errors occurring from OS, DB & SAP Working experience in Supporting JAVA stack systems such has EP, PI, BO Flexible to work in 24/7 shifts ( rooster based) Production Systems restart Client Administration Transport Management Analyzing Alerts generated by the SAP Solution Manager and reporting to the Tech Lead in case of errors or critical Kernel update Working experi...

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4.0 - 8.0 years

6 - 12 Lacs

bengaluru

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Job Title: Salesforce Support Consultant_L1 Address: Kadubeesanahalli, Bengaluru, KA 560103 India Shift: 4pm to 1 am IST Work Type: 3 months CTH Work Arrangement: 2 days onsite, post 7pm split hours(Office and Home) Job Description: Serve as the primary point of contact for all Salesforce-related inquiries, issues, and user support requests. Respond to and resolve tickets promptly, ensuring user satisfaction and minimal disruption to business operation Functional support in any of the applications where the Client uses Salesforce in a production environment (including support of related sandbox or test environments) Help desk break/fix tickets or incident Respond to issues/incident based on ...

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10.0 - 17.0 years

19 - 25 Lacs

chennai

Remote

Job Title: Application Support Lead (24x7 Operations) Location (JOB) Chennai - Olympia Tech - When called to the office at Guindy, He or she should come - MANDATORY. Your Work Location - REMOTE- Permanent Work from Home. Employment Type: Full-time, Shift-based (24x7) T.E - 10 to 15 Yrs. Lead / Manager Experience - 4 to 5 yrs in Lead role - Should have handled 20 to 25 team members - MUST Vertical / Domain - BANKING Domain is Preferred. Role Overview We are seeking an experienced Application Support Lead to manage and guide a 20 to 25-member support team in a 24x7 environment. The ideal candidate will possess strong technical skills in application debugging (code-level), infrastructure, and d...

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2.0 - 6.0 years

8 - 12 Lacs

pune

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About The Role : Job TitleStrategic Data Archive Onboarding Engineer, AS LocationPune, India Role Description Strategic Data Archive is an internal service which enables application to implement records management for regulatory requirements, application decommissioning, and application optimization. You will work closely with other teams providing hands on support onboarding by helping them define record content and metadata, configuring archiving, supporting testing and creating defensible documentation that archiving was complete. You will need to both support and manage the expectations of demanding internal clients. What well offer you As part of our flexible scheme, here are just some ...

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1.0 - 5.0 years

4 - 8 Lacs

pune

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About The Role : Job TitleProduction Support Engineer Corporate TitleAssociate LocationPune, India Role Description You will be operating within Corporate Bank Production as a Production Support Engineer in the Corporate Banking subdivisions. You will be accountable to drive a culture of proactive continual improvement into the Production environment through application, user request support, troubleshooting and resolving the errors in production environment. Automation of manual work, monitoring improvements and platform hygiene. Supporting the resolution of issues and conflicts and preparing reports and meetings. Candidate should have experience in all relevant tools used in the Service Ma...

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2.0 - 5.0 years

7 - 11 Lacs

pune

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About The Role : Job TitleApplication Support Engineer - AS LocationPune, India Corporate TitleAssociate Role Description: It is a production support senior business functional analyst role responsible for delivering the business vision and strategy, at a global level, focusing on achieving consistent operational excellence and client/user satisfaction through industrialization, price/value optionality and leveraging increased automation and the use of technology. Work includes: Creating a digital vision and strategy for the bank, and ensuring its integration with the organization's overall strategic plans Identifying opportunities for differentiating the bank's digital portfolio including c...

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5.0 - 10.0 years

7 - 11 Lacs

bengaluru

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Primary Responsibilities: Be able to lead the deliveries end to end Prepare detail design documents based on HLD. Consult with System Analyst, Subject Master Expert, users to evaluate business requirements, evaluate existing or proposed systems, and prepare detailed technical design document from which programs will be written Walk-thru the technical design document with SA/SME/QA group and support team Review the details design & develop or modify the existing batch or online modules programs Ensuring timely deliveries for all assigned tasks Participation in Design reviews, Test Case reviews, and Production Support readiness reviews for new releases Support QA, UAT and Release phases of the...

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3.0 - 8.0 years

7 - 12 Lacs

noida

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Primary Responsibilities: Be able to understand the Facets Delivery, Client priority and requirements Applies knowledge of principles and techniques to solve technical problems Be able to translate the business requirements/functional design to job design Be able to work on EDI transactions like 837 and 835. Be able to contribute in DevOps, CI/CD and other engineering forums Be able to design, develop UI solutions by using C#.NET/ Angular JS Actively engaged as a scrum team member in all agile mechanisms Reviews, analyzes, develop/modifies and Completes stories within definition of done, on time within original estimates Responsible for all aspects of deliverable (detailed code design, codin...

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3.0 - 7.0 years

13 - 17 Lacs

mumbai

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About the Job: This is a client facing role in Mumbai. The job requires an Engineer to administer the Openshift set up for the large PSU. He is required to provide RCA and resolve L2 tickets for the customer issues. He is required to provide Solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to supportthe Day2 operations of the customer. The Job requires the individual to work in Shifts. What will you do Implement automated, containerized cloud application platform solutions with a focus on infrastructure concerns including networking, storage, virtualization, security, logging, monitoring, and high availability and system resilience Learn...

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4.0 - 9.0 years

2 - 6 Lacs

noida

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IBM is looking for a high-caliber customer facing engineering professional to join its Support Engineering team in Noida, India. This is an exciting opportunity to join a small team and have a direct impact on IBM’s fast growing business. This highly visible position will be an integral part of both the support engineering and Terraform Open Source/Enterprise teams. You are a fit if you thrive in a fast-paced culture that values essential communication, collaboration, and results. You are a self-motivated, detail-oriented individual with an eye for automation, process improvement, and problem solving. Reporting to the Manager, Support Engineering, the Support Engineer will be a key member of...

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7.0 - 12.0 years

3 - 7 Lacs

bengaluru

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About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : ControlM Administration Good to have skills : Cloud Infrastructure Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting and resolving complex technical issues to ensur...

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2.0 - 6.0 years

5 - 9 Lacs

bengaluru

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As an entry level Package Consultant at IBM, you will help to assist clients in the selection, implementation, and production support of application packaged solutions, such as SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, or SharePoint solution suite, to meet client needs. Leveraging a growth mindset, you're ready and willing to deliver business value, wherever needed. In your role, you may be responsible for: Assisting clients in selection, implementation, and support of packages Make strategic recommendations and leverage business knowledge to drive solutions for clients and their management Run or support workshops, meetings, and stakeholder interviews Develop process maps to und...

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4.0 - 6.0 years

6 - 10 Lacs

bengaluru

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As an Application Developer, you will lead IBM into the future by translating system requirements into the design and development of customized systems in an?agile environment. ?The success of IBM is in your hands as you transform vital business needs into code and drive innovation. Your work will power IBM and its clients globally, collaborating and integrating code into enterprise systems. You will have access to the latest education, tools and technology, and a limitless career path with the world’s technology leader. Come to IBM and make a global impact! Your Role and Responsibilities: Designs, develops and supports applications solutions with focus on HANA version of Advanced Business A...

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1.0 - 3.0 years

1 - 5 Lacs

gurugram

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About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Splunk Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they utilize. Your day wi...

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3.0 - 8.0 years

3 - 7 Lacs

pune

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About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software proble...

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2.0 - 5.0 years

4 - 7 Lacs

pune

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Greeeting From Peoplefy !! We are hiring "Site Reliability Engineer" - Pune Skills :- Root cause Analysis Strong Debugging skills Strong SQL experience Basic scripting - Dotnet or Java Strong experience with ITIL Experience with Incident, Change and Release management Any monitoring tool Interested can share their updated resume on "asha.ch@peoplefy,com"

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10.0 - 12.0 years

27 - 30 Lacs

bengaluru

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ORMB-Manager Production Support Experience Required: 10+ years Location: Bengaluru (Hybrid 3 days WFO) Employment Type: Full-Time Salary up to 30 LPA About the Role We are looking for an experienced Manager Production Support to lead and manage our production support operations. The ideal candidate will have a strong background in Oracle Revenue Management and Billing (ORMB) . If ORMB expertise is not available, we are open to professionals with solid experience in Pricing, Billing, or Payment domains . Note: We are looking for immediate joiners or candidates who can join within 30 days. Required Skills & Experience 10+ years of overall experience , with strong exposure to production support...

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5.0 - 10.0 years

15 - 30 Lacs

chennai

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Role D e f i n ition D e s i g n s , d e v e l o p s , b u i l d s , a n d im p l e m e n t s Hydraulics c o m p on ents integration in earth moving equipment. Respo n s i b i l i t i e s Researching new technology and competitive products. Organizing, coordinating, and executing the building, testing, and analysis of prototypes related to Hydraulics components integration. Developing and documenting functional requirements and translating into end-to-end hydraulics integration design from machine layout, component selection & placement, detail design of lines, component development with suppliers, pilot build & support till production. Selection of hydraulics calculations like line sizing, ...

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2.0 - 7.0 years

10 - 14 Lacs

pune

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We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC is looking for an innovative customer champions to join our unique and enthusiastic Technical Support Team helping businesses across the globe to run and reinvent. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: You will be managing customer expectations and competing priorities and conducting research on customer incidents to help create Knowledge Articles, reusable solutions, and other duties as assigned. You will be escalating issues and works directly with Research a...

Posted 21 hours ago

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5.0 - 10.0 years

4 - 8 Lacs

hyderabad

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The key requirement is to have an L2 team member who would be responsible for doing continuous platform and jobs monitoring. Working Hours : 9:30 am - 7:30 pm EST - including a 30-mins overlap window for handover before and after the shift Working Days : Wed - Sun This is a critical position as the majority of the issues reported during these times. Resources are required to: Cyclically monitor dashboards and logs. Review the jobs running status and raise alerts in case of issues. Raise messages and alerts in designated groups in case an issue is observed on a Dashboard. If an issue is reported on FreshService, pickup the ticket, review and reproduce, pickup evidence from dashboard and logs ...

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Exploring Production Support Jobs in India

The production support job market in India is thriving with numerous opportunities for job seekers in the IT industry. Production support professionals play a crucial role in ensuring the smooth functioning of applications and systems in a live environment. This job requires individuals to have a good understanding of both technical skills and problem-solving abilities.

Top Hiring Locations in India

  1. Bangalore
  2. Hyderabad
  3. Pune
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for production support professionals in India varies depending on experience level. Entry-level professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 10 lakhs per annum.

Career Path

In the field of production support, a typical career progression may include roles such as Production Support Engineer, Senior Production Support Analyst, Production Support Lead, and ultimately, Production Support Manager.

Related Skills

In addition to technical skills, production support professionals are often expected to have skills in troubleshooting, incident management, communication, and customer service. Knowledge of scripting languages like Shell, Python, or Perl can also be beneficial.

Interview Questions

  • What is production support, and what is its significance in the IT industry? (basic)
  • Can you explain the incident management process you follow in production support? (medium)
  • How do you prioritize and handle multiple production issues simultaneously? (medium)
  • Have you worked with any monitoring tools for production support? If so, which ones? (basic)
  • How do you ensure the security of production systems while troubleshooting issues? (advanced)
  • Explain a challenging production issue you resolved and the steps you took to address it. (advanced)
  • How do you stay updated with the latest technologies and trends in production support? (basic)
  • What are your strategies for effective communication with stakeholders during production incidents? (medium)
  • How do you document your work and findings in production support? (basic)
  • Can you describe a situation where you had to work under pressure to resolve a critical production issue? How did you handle it? (advanced)
  • What metrics do you use to measure the performance of production systems? (medium)
  • Have you worked with any ticketing systems for incident management in production support? (basic)
  • How do you ensure the reliability and availability of production systems? (medium)
  • Can you explain the difference between proactive and reactive support in production environments? (basic)
  • How do you collaborate with other teams, such as development or QA, in a production support role? (medium)
  • What steps do you take to prevent recurring production issues? (advanced)
  • How do you handle escalations in production support? (medium)
  • Have you implemented any automation solutions in production support? If so, describe one. (advanced)
  • What is your approach to continuous improvement in production support processes? (medium)
  • How do you handle change management in production environments? (medium)
  • Can you explain the role of a production support engineer in a DevOps environment? (advanced)
  • How do you prioritize your tasks in a fast-paced production support environment? (medium)
  • What do you think are the key challenges faced by production support teams today? (advanced)
  • How do you ensure the compliance of production systems with industry standards and regulations? (medium)

Closing Remark

As you prepare for interviews for production support roles in India, remember to showcase your problem-solving skills, technical knowledge, and ability to work well under pressure. With the right preparation and confidence, you can secure a rewarding career in the production support field. Good luck!

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