7 Production Support Jobs

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1.Provide tool design, development and deployment support for the project delivery a.Interact with the internal project or client to understand the project requirement from a tool perspective b.Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c.Provide budget and timeline estimates for the tool development/ deployment as required d.For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the produ...

Role & responsibilities Provide L2 application support for .NET Core, Angular, and SQL-based applications Handle incident & problem management , including production issue analysis and resolution Perform root cause analysis (RCA) and implement permanent fixes Monitor applications using scheduling/monitoring tools Collaborate with dev and infra teams for defect resolution Work in shift-based support , including weekends Preferred candidate profile 4-7 years of experience in .NET Core, Angular, and SQL Strong L2 production support experience Experience with scheduling tools and production monitoring Healthcare Insurance domain experience is a plus Willing to work in shifts and weekends Notice ...

As a Financial Systems Specialist at our company, your role will involve performing various tasks related to the testing and conversion of accounting data from the branch agency management system to central divisional systems. This includes data analysis and reconciliation of converted data. You will also be responsible for testing and implementing agency management system upgrades, as well as supporting all agency management system accounting processes and users with production issues. Key Responsibilities: - Perform testing and conversion of accounting data from branch agency management system to central divisional systems - Analyze and reconcile converted data - Test and implement agency ...

Introduction A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. Your Role And Respons...

As a Site Reliability Engineer, you will play a crucial role in combining software and systems to enhance the engineering function of the company. Your primary focus will be on improving production applications and systems to creatively address operational challenges. Your responsibilities will include: - Optimizing existing systems and infrastructure - Automating tasks and developing tools using scripting languages like Python and Bash - Implementing Resiliency patterns such as Scalability, Self-healing, and Chaos Engineering - Monitoring performance continuously and making improvements - Managing containerization platforms like Docker and Kubernetes - Working with AWS cloud platform/servic...

Position Purpose: The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately recor...

Role & responsibilities Bachelors degree, preferably in Computer Science, Software Engineering, or any other Engineering field. 4+ years with Prod Support expertise. Technical Experience: Expertise in at least one technology stack designing, coding, testing, and delivering software. Proficiency in scripting and programming languages like Python or Java Deep experience with AWS (EC2, S3, Lambda, CloudWatch, etc.), Azure, and GCP is critical Expertise in tools like Prometheus, Grafana, AppDynamics, CloudWatch, and Thousand Eyes for system health monitoring and alerting Experience with Docker, Kubernetes, Ansible, Puppet, or Chef for managing deployments Skills in diagnosing and resolving produ...