Posted:2 days ago|
Platform:
On-site
Full Time
We are hiring for IT Support For a Fashion Industry
Location: Chennai
Experience – Min 3-4 years
Salary Range – Upto 4.8 LPA
Qualification: Any Degree / Diploma in IT /Computer Science
Job Description:
# System & Network Administration
Install, configure, and maintain Windows/Linux servers.
Manage Active Directory, DNS, DHCP, Group Policies, and user access.
Monitor network performance (LAN, WAN, Wi-Fi) and troubleshoot connectivity issues.
Maintain firewalls, VPN configurations, and network security policies.
# Hardware & Software Management
Install, upgrade, and support desktops, laptops, printers, and other IT equipment.
Manage software licenses and ensure compliance.
Perform regular system updates, patches, and backups.
# IT Security
Implement and monitor endpoint protection and antivirus tools.
Manage firewall security rules and alerts.
Conduct regular data backup and recovery tests.
Support cybersecurity policies and awareness.
# Helpdesk & User Support
Provide Level 1/2 support to users for email, applications, and hardware issues.
Troubleshoot login, network access, and application problems.
Document incidents and maintain support logs.
# IT Infrastructure Management
Monitor server health, storage, and performance.
Maintain asset inventory of all IT devices and software.
Coordinate with vendors for AMC, procurement, and repairs.
# Documentation & Reporting
Maintain IT policies, SOPs, and configuration documentation.
Prepare periodic reports on uptime, incidents, and asset status.
Skills & Qualifications:
Technical Skills
# Strong knowledge of Windows Server OS, Windows OS 11, Group Policies.
# Good understanding of networks: TCP/IP, VPN, switches, routers, firewalls.
# Experience with Office 365 Shopify/ Email management.
# Experience with endpoint security tools (Sophos, Trend Micro, etc.).
# Soft Skills
Strong problem-solving and troubleshooting skills.
Good communication and user-handling skills.
Ability to prioritize tasks and work independently.
Job Type: Full-time
Pay: From ₹480,000.00 per year
Work Location: In person
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