IT Support

As a Junior IT Support professional at Sitics Logistic Solutions Pvt Ltd, you will play a crucial role in maintaining and enhancing the IT infrastructure. Your responsibilities will include: - Managing and maintaining IT infrastructure, encompassing hardware networking, laptop/desktop configurations, and CCTV systems. - Troubleshooting and resolving hardware and software issues to ensure smooth IT operations and minimize service disruptions. - Installing and configuring scanners, printers, and biometrics for seamless functionality and user support. - Providing technical support to end-users, addressing inquiries and issues promptly and efficiently. - Collaborating with team members to enhance system functionality and streamline IT processes. - Documenting and reporting on IT activities for transparency and accountability. - Staying updated on emerging technologies and industry trends to improve IT service delivery continuously. - Supporting the IT team in various projects to contribute to the company's overall success and growth. Qualifications and Skills required for this role are: - Proficiency in hardware networking to ensure seamless connectivity and troubleshoot network-related issues efficiently. - Experience in configuring laptops and desktops to provide quick and effective solutions to end-users. - Expertise in managing and maintaining CCTV systems to ensure security and operational efficiency. - Familiarity with scanners, able to install and maintain for optimal performance. - Knowledge of printers and their maintenance to handle print-related issues and ensure productivity. - Understanding of biometric systems, ensuring proper installation, configuration, and troubleshooting. - Ability to diagnose and resolve technical issues promptly to minimize downtime and maintain business continuity. - Strong communication skills to interact effectively with team members and vendors for successful IT operations.,