201 Printers Jobs

You will be responsible for troubleshooting hardware, software, network, and system issues across Windows, MacOS, and mobile platforms. Your duties will include diagnosing and resolving hardware and software issues promptly, monitoring network infrastructure to address connectivity problems, and installing, configuring, and maintaining desktops, laptops, printers, and other IT equipment. Routine system maintenance, updates, backups, as well as management of antivirus software and endpoint security tools will be part of your daily tasks. Maintaining IT asset inventory and documentation will be crucial, along with documenting solutions, procedures, and FAQs to enhance support workflows. You will need to prepare detailed diagnostic reports that clearly outline the issue, the steps taken, and whether a solution was implemented. If an issue remains unresolved, you must report it accordingly and collaborate with the software team when necessary. Reporting daily work updates to the Management is a mandatory requirement. Additionally, monitoring system alerts to ensure system uptime and performance, as well as compliance with security policies and data protection standards, will be essential aspects of your role. As the point of contact for the HR Department, you will need to communicate effectively and maintain the following contact numbers: +91 9778826530 and +91 9778826531. This is a full-time position with day shift hours and an in-person work location.,

You should be very fluent in English, both written and spoken. Your role will involve providing technical support for desktops, laptops, printers, scanners, email/messaging, basic networking, Active Directory, and internal applications. You will be responsible for supporting users via calls, emails, and tickets. Additionally, you should be willing and flexible to work on a 24x7 basis. A minimum of 2 years of experience in a service desk environment is required for this position.,

As a Computer Science / Information Technology Graduate with a minimum of 1-3 years of experience in system handling, you will play a key role in ensuring the smooth operation of our systems. Your proficiency in oral and written communication, along with your ability to work well in a team, will be essential for success in this role. We are currently looking for male candidates preferably from Coimbatore. Your responsibilities will include communicating via email based on the requirements, performing daily system monitoring, and verifying the integrity and availability of all hardware, server resources, systems, and key processes. You will also be responsible for reviewing system and application logs, performing regular backups, and restoring information when necessary. Additionally, you will ensure that all required file systems and system data are successfully backed up to the appropriate media. In this role, you will administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, email, internet, intranet, security updates, and patches. Your attention to detail and proactive approach to system maintenance will be instrumental in ensuring the efficiency and security of our systems.,

Experience with Windows installation and troubleshooting, hardware desktop and laptop part replacement, as well as troubleshooting. Knowledge of office peripherals such as printers and scanners. Able to identify problems and provide technical solutions. Stay updated with system upgrades and ensure systems are maintained updated. Proficiency in crimping, punching, and LAN testing. Familiar with anti-virus software, setting up meeting applications, and ticketing tools. Basic Requirements: - Minimum of 2 to 4 years of relevant experience. - Graduation in any field. - IT related training or certification. - Age below 35 years. - Fully vaccinated. - Immediate joining or a notice period of 30 days. - Salary range from 12k to 20k. This is a full-time job with benefits including provident fund. The work location is a hybrid remote setup in Nashik, Maharashtra. Education: Diploma preferred Experience: - 1 year in IT (Preferred) - Total work experience of 1 year (Preferred) Shift: Day shift Job Type: Full-time,

You should have experience with Windows installation and troubleshooting, as well as hardware desktop and laptop part replacement and troubleshooting. You must also possess knowledge of office peripherals such as printers and scanners. Your responsibilities will include identifying problems and providing technical solutions, ensuring systems are up to date with upgrades, and maintaining updated systems. Additionally, you should be skilled in crimping, punching, and LAN testing, as well as setting up anti-virus protection, meeting applications, and ticketing tools. Basic requirements for this position include being a graduate with a minimum of 2 to 4 years of relevant experience in IT, as well as having received IT-related training or certification. You should be below 28 years of age, fully vaccinated, and available for immediate joining or with a 30-day notice period. The salary for this position ranges from 14k to 20k and it is a full-time job. Benefits for this position include provident fund, and the shift is during the day. The work location is in person.,

The Desktop Support Specialist is responsible for managing end-user devices effectively and efficiently within the organization. This role involves addressing hardware, software, and network issues to ensure smooth operations. The ideal candidate will have a strong background in Windows, Linux, and MAC OS environments and will collaborate with remote teams to support network and security devices. Excellent troubleshooting skills, strong organizational abilities, and a commitment to maintaining high service levels are essential for this position. End User Device Management: - Address and resolve hardware, operating system, and software issues on computer systems with minimal disruption to end users. - Provide support for office applications and basic business tools, including authentication via Active Directory. - Manage and troubleshoot LAN, Internet, VPN, IP/Soft Phones to ensure reliable connectivity and access for end users. - Configure and support security tools such as firewalls, antivirus, Data Loss Prevention (DLP), and VPNs on client devices. - Configure and troubleshoot peripherals like printers and scanners. - Conduct scheduled proactive activities, including patching and updates to ensure secure and up-to-date systems. - Assist in the configuration and management of client-side backup solutions. Operating System Support: - Provide comprehensive support for Windows 10 and 11, including installation, configuration, and troubleshooting. - Offer support for Linux and MAC OS environments to optimize operating systems for end-user performance. Vendor Coordination: - Coordinate with various OEMs and vendors for the configuration, management, and maintenance of hardware and software solutions. Application Infrastructure Support: - Provide client-side support for application infrastructure, including email and office applications. Experience with O365 is an added advantage. Documentation & Asset Management: - Maintain a definitive library for operating systems, applications, product guides, and device firmware. - Update and manage configuration documents regularly. - Maintain an accurate inventory of assets using the IT Asset Inventory Management tool. Service Level Agreement (SLA) Management: - Ensure all SLAs are met and escalate issues timely when necessary. - Report and manage all incident, service, and change requests using the helpdesk tool. - Provide after-hours support in emergencies and participate in occasional weekend maintenance activities. Remote Team Coordination: - Work in coordination with remote teams to provide onsite support for network and security devices, firewall, IPsec & SSL VPN management, switching, and wireless infrastructure. Required Skills and Qualifications: - Excellent troubleshooting skills with a proven track record in resolving technical issues efficiently. - Proven experience as a computer technician or in a similar IT support role. - Exceptional organizing and time-management skills to handle multiple tasks simultaneously. - Strong communication abilities, both written and verbal, to interact effectively with end-users and team members. - Proficiency in Windows 10 & 11 operating systems, experience with Linux OS management, familiarity with MAC OS management. - Skilled in managing LAN (Wired & Wireless) networks and ability to generate and maintain detailed reports.,

As a Technical Sales Advisor, you will be responsible for achieving individual sales targets and providing sales and support for Windows, software, and printers. Your role will involve troubleshooting printers and providing technical troubleshooting assistance. It is essential to have experience in US technical sales and support, as well as international voice experience. Immediate joiners with proficiency in English are preferred. This is a full-time, permanent position located in Noida. The work schedule may include night shifts, rotational shifts, and US shifts. Please note that there are no meal or cab facilities provided. The interview process will consist of a combination of telephonic and face-to-face interviews. If you have a background in international technical sales and are ready to join immediately, we encourage you to apply for this exciting opportunity.,

Job Summary: We are looking for a proactive and technically skilled Desktop Support Engineer to join our IT support team. This is an entry-level position ideal for freshers who are passionate about IT support and eager to grow in a dynamic, 24x5 working environment. You will be responsible for providing first-level support to end users, resolving hardware and software issues, and ensuring seamless IT operations. Key Responsibilities: • Provide L1 support for desktops, laptops, mobile devices, printers, and other IT equipment. • Install, configure, and troubleshoot Windows operating systems and standard applications. • Handle basic network configurations including DHCP, DNS, and VPN. • Support and troubleshoot issues related to Active Directory, File Servers, and RDP. • Monitor and respond to support emails and service tickets daily. • Manage and track IT support tickets using the ticketing system. • Escalate unresolved issues to higher-level support teams as needed. • Maintain accurate documentation of issues, solutions, and processes. • Provide remote and on-site support to end users. • Participate in shift rotations to support a 24x5 operational model.

Your Role Proficient in providing Tier 1 and Tier 2 remote desktop support for Windows and macOS environments. Skilled in troubleshooting hardware, software, network connectivity, and peripheral issues via remote tools (e.g., TeamViewer, AnyDesk, RDP) Hands-on experience with Microsoft 365 admin center for user provisioning, license management, and service configuration. Experienced in managing on-premises and Exchange Online environments Your Profile 4 to 12 years of work experience as a Desktop Support Engineer, Technical Support Engineer or similar role. Need multi-tasking & resolves complex incidents and requests related to One drive, google drive, SSO, O365, Printers & end user issues. Assist end users with their endpoint devices. Troubleshoot corporate applications (MS Office Suite, Enterprise supported browsers, Java Plug-ins) Serves as a point of escalation for major incidents that are unresolved at the helpdesk level. What will you love working at Capgemini Capgemini invests heavily in upskilling. Youll have access to certifications, internal training platforms (like Next), and opportunities to grow into roles like O365 Admin, Cloud Support, or Cybersecurity. Youll work with modern tools and enterprise-grade systems, including Microsoft 365, Azure AD, and Exchange Online, keeping your skills current and competitive. Strong Team Culture & Support System. Work-Life Balance & Hybrid Opportunities.

Immediate to 30 days Joiners Only Location -Bangalore US Time shift Mandatory: International Voice Support experience 3 4 years experience In customer service or a help desk environment; interest in IT field a plus. Handle Tier 1 help desk escalations through the companys internal ticketing system. Troubleshoot common IT problems and have a thorough working knowledge of day-to-day operating environment, available tools, and client applications. Perform basic windows administration such as password resets and file and folder administration. Basic internet connection troubleshooting. Escalates more complex technical problems to Technical Support Specialist II or other IT specialists as appropriate. Follow up on outstanding requests and ensure timely resolution. Fully document all troubleshooting steps and create knowledgebase articles of resolutions. Adhere to established IT policies, procedures and standards and ensure their conformance with information systems goals and procedures. Follow the established standards for documenting tickets, configurations, and standard operating procedures Responsible for compliance policy adherence, including password management, documentation, maintenance, provisioning access, and data protection procedures. Help minimize downtime impact on users through accurate communication and efficient problem resolution for unscheduled downtimes. Maintain a thorough working knowledge of the day-to-day operating environment, available tools, and client applications. Interact with IT management frequently through timely reporting of operational activities, and with all team members on support issues and needs assessments.

As a Hardware Networking professional at our organization located in Barhi, Sonipat, you will be responsible for promptly escalating hardware and systemic breakdowns to ensure minimal downtime as per the escalation process. Your role will involve handling hardware/software issues related to desktops, printers, scanners, and network devices. Additionally, you will be tasked with addressing calls related to servers, systems, printers, scanners, networks, viruses, and backups. This is a permanent position suitable for individuals with 0 to 2 years of experience. The salary range for this role is between 13,000 PM to 18,000 PM. If you are passionate about troubleshooting hardware and networking issues, providing timely solutions, and ensuring the smooth functioning of IT infrastructure, this role is ideal for you. Join our team and contribute to the efficiency and effectiveness of our organization's technology resources.,

You will be joining Chemist Box Private Limited as an IT Executive, a well-known multi-outlet retail pharmacy chain in Bihar with 14-15 physical stores. As the IT Executive, your primary objective will be to maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. You will also be responsible for handling business-critical IT tasks, system improvements, and enabling faster and smarter business processes to enhance employee productivity. Additionally, you will research and evaluate emerging technologies, hardware, and software while serving as the subject-matter expert supporting Mac OS X, Windows, and commonly used software and applications like Microsoft, Adobe, and Google Workspace. Your responsibilities will include installing, configuring, and supporting workstation software, hardware, printers, and phones. You will analyze staff needs, identify vulnerabilities, and enhance efficiency and accuracy. Executing systems and network design, documentation, implementation, testing, and administration to ensure seamless business operations will be crucial. You will implement applications and software upgrades, troubleshoot performance issues, and provide training to employees on software and hardware usage while offering technical support when required. To qualify for this role, you should have a minimum of two years of IT experience and possess deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools. Excellent interpersonal skills and the ability to maintain the confidentiality of company information are essential requirements. In return for your skills and expertise, Chemist Box Private Limited offers a competitive salary ranging from 15k to 20k.,

1.To manage and maintain the hardware, networking equipment, software licenses, IP telephony, surveillance systems (CCTV),and asset inventory updates. Install, configure, and maintain hardware devices (PCs, laptops, printers, scanners). Required Candidate profile 2.Monitor and troubleshoot network issues (LAN/WAN, routers, switches). 3.Maintain updated IT inventory (hardware, software, IP phones, CCTV, others). 4.Provide level 1 and 2 technical support.

As an IT Hardware and Networking Engineer at our Bangalore location, you will be responsible for providing services related to desktops, laptops, printers, data center servers, enterprise solutions, CCTV, fire alarms, security alarms, and networking. You will need to have the ability to join immediately and be open to traveling abroad for short or long-term assignments as needed. This is a full-time position that requires in-person work at our location.,

As a valuable member of our team, you will be responsible for installing, configuring, and maintaining various hardware including PCs, laptops, printers, projectors, and interactive boards. Additionally, you will be in charge of the installation, configuration, and upkeep of CCTV systems. Your duties will also include monitoring live CCTV footage and reviewing recorded videos to ensure the safety and security of the premises. This is a full-time position that requires your presence in person at the work location. If you are someone who is skilled in hardware installation and configuration, experienced in working with CCTV systems, and capable of efficiently monitoring and reviewing footage, we would love to have you on board. Your attention to detail, technical expertise, and dedication to maintaining a secure environment will be highly valued in this role.,

• Windows Desktop 7,8,10, and 11 Understanding of Internet Services, DNS, DHCP, Office Suite, Adobe, VPN, Printers • Ticketing system and processes • Familiar with Virtualization Technologies (e.g. VMware ESX and/or Hyper-V )

We are looking for a professional receptionist responsible for greeting clients and visitors, directing them to various parts of the office, answering phones, taking messages, and managing mail. The ideal candidate will have a professional attitude, strong organizational skills, and the ability to multitask effectively. Requirements Proven work experience as a Receptionist, Front Office Representative, or similar role. Proficiency in Microsoft Office Suite. Hands-on experience with office equipment (e.g. printers). Professional attitude and appearance. Proficiency in the English language. Ability to be resourceful and proactive when issues arise. Excellent organizational skills. Strong multitasking and time-management skills. Customer service attitude.

Greetings !! We are looking for Service Engineers for Baroda . Role: Service Engineer Experience Required: 4 to 6 years in MFP servicing, preferably with RICOH & FUJIFILM devices Location: Baroda Budget: 3.0 4.5 LPA (based on experience) Job Description: Onsite support for installation, configuration, key operator training, and troubleshooting of MFPs Setup and installation of new Multifunction Printers Routine service and maintenance of MFPs Diagnosis and repair of faults in MFPs Regular maintenance checks of all print equipment In-depth knowledge of both hardware and software aspects of printers Ensure timely and cost-effective maintenance, with a strong focus on customer satisfaction Accurately troubleshoot technical issues and maintain optimal machine performance Respond to customer issues promptly and professionally Maximize machine uptime through effective repair and customer training Must possess strong troubleshooting, mechanical/electrical aptitude, and communication skills Willingness to travel as required Timely reporting on call closures, parts usage, and customer meter readings Ability to understand and communicate technical information both verbally and in writing Please share your updated resume to rosy.j@accelits.com

Job_Description":" Company Profile: Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Senior Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Senior Analyst As a Senior Analyst within Payment Operations, you will manage and be responsible for handling banking operations tasks. Lead and oversee complex financial financial transactions, ensure operational accuracy and drive continuous process improvements. The ideal candidate will have a strong understanding of banking processes, risk controls and regulatory frameworks and will serve as a SME within the operations team. Duties Include: BANKING OPERATIONS: -- Transaction monitoring Monitoring job notifications and bank acknowledgements for both Inbound and Origination NACHA and ICL files including returns. Reviewing Inbound Wires and outbound wires and handle exceptions. Managing remote deposit checks sent by Clients and refund checks received from Creditors, Courier vendors and Service providers. Conduct testing in identifying bank processing behaviour and CFT system ledgers for all FBO accounts. Handling ACH and ICL processing exceptions i.e., Affidavits, Late returns, etc. Build checklist for possible transaction exceptions and handle them on timely manner. Generate reports in Looker platform to monitor volume trends. -- Support activities Coordinate with New/ Existing bank partners for opening new bank accounts. Coordinate with Bank partners for company name and company id whitelisting for new Subscribers. Handle POA (proof of authorization) requests from the bank partners through JSD (Jira) ticketing tool. Co-ordinate with different teams to deliver solutions for bank-ops processing issues. Support banks on their annual audits. -- Cost optimization Handling fund optimization rules to active optimal interest income. Onboarding new bank partners and conduct price negotiations. Manage volume distribution between the bank partners to achieve optimal processing cost. RECONCILIATION SUPPORT: Reviewing of Previous day BAI files and monitoring Recon jobs. Monitor daily balance reconciliation and identify discrepancies. Coordinate with internal teams to resolve the discrepancies within SLA. Review transaction reconciliation and get the discrepancies resolve within SLA. Support Finance team in building accounting entries by providing Liability and asset reports. Support auditors by providing requested information related to transactions processed in system. Other Activities: Monitor and respond to requests via department email inboxes. Assist with daily reconciliation of platforms. Coordinate closely with other departments to support business needs. Support and guide other team members and act as an escalation point for operational issues. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Help in creating the SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Participate in acceptance testing in both QA and production environments to verify enhancements and bug fixes related to payment operations features. Other duties as assigned. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 years of experience in payment processing. Good understanding of Banking and Payments industry. Hands-on experience with CBS platforms. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Benefits Benefits: 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)

. Hardware Networking Course, Computer course, MCSE, CCNA) Technical Question What is BSOD/Blue Dump error and what can you do with error code If system restarting again and again then what is the reason If system running slow then how will you improve the performance of system What is DHCPWhat is DORA process Classification between IPv4 and IPv6 What is the difference between Static IP and Dyanimic IP What is public IP and private IP How will you arrange meeting on Teams or Google meet How will you join a system in to the domain What is user profile in windows What is the local printer and Network printer. Which file is responsible for printing in windows What is the PST and OSTWhat is the POP3, SMTP and IMAP How will you repair PST What is the PST size limit as per Microsoft if you are using office 2013 What are the SR (service request) & Inc R (Incident request) What is your understanding on SLA What is your understanding on escalation matrix What is LAN and WAN How will you remove virus from the system

Demonstrates leadership in innovative problem resolution techniques. Provides support and assistance to others. Services may be directed by a service call management process or be performed as part of a team. Possesses an extensive knowledge of complex workstations, personal computers, printers, and mobile computing devices. Communicates with IBM management and/or team members on a timely basis to inform regarding status of work, of potential or existing problems, and to seek advice and assistance. Maintains business like communications, conduct and appearance, and otherwise demonstrates a courteous, positive and professional attitude at all times. Performs a full workload of technical services to IBM employees. Makes appropriate use of reference materials, support centers and diagnostic aids. Performs problem determination utilizing the diagnostics, reference documentation, service aids, tools and test equipment. Diagnoses equipment malfunctionsaccurately & promptly. Fully document all issues in an accurate and timely manner With assistance as necessary, analyzes problems in the areas of hardware/software installation, migration and operational services using existing techniques and tools. May challenge the validity of and make recommendations for improving the processes and procedures used for services delivery. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent Communication as well as Customer service skills and problem-solving ability. Mobile Device Skills. Strong operational knowledge and experience of Windows, Red Hat Linux, Mac OS, and iOS operating systems, common application programs, system diagnostics and local/remote support structure. Experience supporting Outlook, MS Office, MS Teams, OneDrive, Box, and Windows. Knowledge of system configuration, physical and network connectivity. Ability to provide information and direction to others in a clear and concise manner. At least 2 years Windows support experience professionally and/or personally At least 2 years professional troubleshooting expertise Customer support experience and service focus Active listener with flexibility to modify approach and adapt to customer needs Preferred technical and professional experience Ability to multi-task Proven problem solving skills Knowledge sharing Ability to handle pressure of high volume & to be a exceptional performer on a daily basis

We are looking for a IT Support Services Analyst to join our IT Support services in Bengaluru. This is an amazing opportunity to work on desktop related applications. We have a great skill set in and we would love to speak with you if you have skills in desktop support. About You experience, education, skills, and accomplishments Work experience (At least 3-5 year of experience in the desktop support) Knowledge, skills, or abilities (At least 3-5 year of experience in the desktop support) Tech stack Education (Bachelor's degree in computer science, mechanical engineering, or related degree or at least 3-5 years of equivalent relevant experience) It would be great if you also had . . . Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. What will you be doing in this role? Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments. Performs technical tasks such as installing, configuring, maintaining, troubleshooting, and repairing of desktop hardware, software, wireless, printers, related peripherals, mobile devices, videoconference equipment, etc. Physical Demands and Work Environment: Representative of those that must be met by an employee to perform the essential functions of this job successfully Must be able to operate a PC and sit for extended periods of time able to lift and move 20 lbs. Able to crawl under desks and tables to connect lines and cables. Assist in computer, monitor, telephone, and other desktop equipment movement as needed. Procure and/or install requested hardware and software in a timely basis and ensue new hires, transfers, etc., are provisioned with necessary equipment. Able to provide the desk side necessary information to the relevant stakeholders (Desktop Engineering, Enterprise Application, and Networking Engineering teams, etc.) during Major incident. Remote/smart hands assistance for network, application, and/or production onsite systems Maintain a secure and safe environment by ensuring all security patches and new anti-virus definition files are deployed to all workstations Do necessary remediation as necessary and respond to security threats

As a graduate in any discipline with at least 2 years of relevant experience, you will be responsible for various technical tasks. Your role will involve expertise in LAN/WAN design, access control, routing switching, VLAN, UTM/firewall configuration, and maintenance of servers, desktops, printers, and UPS networks. Your technical skills will be crucial in ensuring the smooth operation of the organization's network infrastructure.,

As a Service Desk Technician Level 1 at MarketStar, you will play a crucial role in providing exceptional technical support to employees and clients across global offices. Your primary responsibility will be to serve as the initial point of contact for end-users seeking technical assistance, whether through phone, email, or in-person interactions. Your dedication to technology, continuous learning, and outstanding customer service will be essential in delivering effective support for hardware, software, and network-related issues. Key Responsibilities: - Act as the first line of support for end-users seeking technical assistance via various channels. - Provide timely and courteous support for hardware, software, and network issues. - Log and manage incidents and service requests accurately using the TechServices ticketing system. - Troubleshoot and resolve issues related to Windows, Mac, and Chrome operating systems, Microsoft Office Suite, and basic networking. - Conduct hardware diagnostics, repairs, upgrades, imaging, and deploying new devices. - Assist with user account management, including password resets and Active Directory updates. - Maintain and track IT inventory for accurate asset management. - Support onboarding and offboarding processes by preparing and recovering computer equipment. - Escalate unresolved issues to appropriate IT support team members while ensuring a positive user experience. - Contribute to the documentation of support procedures and knowledge base articles. - Perform any other duties as assigned by TechServices leadership. Qualifications & Skills: - Pursuing or holding IT certifications such as CompTIA A+, Network+, or Security+ (preferred). - Basic knowledge of Windows, Mac, Chrome OS, Microsoft Office 365, and fundamental networking concepts. - Familiarity with Active Directory, file servers, and backup solutions is advantageous. - Strong analytical and problem-solving skills with keen attention to detail. - Excellent verbal and written communication skills, including technical documentation. - Ability to provide high-quality customer service with professionalism and empathy. - Self-motivated with effective time management skills and task follow-through. - Capable of working independently and collaboratively in a fast-paced environment. Must Have Skills: - Strong troubleshooting knowledge of Windows & Mac OS, Microsoft Office suite, Browsers, VPNs, network, printers, and peripherals. - Experience with ITSM and ITAM tools for ticket and inventory management. - Analytical and problem-solving capabilities. - Ability to work independently, prioritize tasks, and manage multiple assignments in a dynamic setting. - Willingness to work in rotational shifts, including 24/7 availability. Join the TechServices team at MarketStar and be part of a culture that values exceptional customer service and continuous improvement. If you are passionate about IT support and eager to grow your career, apply now to become a valuable member of our dynamic team. What's in it for you - Continuous learning and entrepreneurial growth mindset. - Employee-centric benefits plan, including comprehensive health insurance, generous leave policy, well-being sessions, and work flexibility. - Opportunity to work with leading global brands and homegrown leaders. - Customized training programs for personal and professional development. - Equal opportunities employer advocating for diversity in the workforce. Please note that this job description provides essential information about the role's scope and is not exhaustive. Responsibilities may evolve to meet business needs over time. If you are ready for this exciting opportunity, hit the Apply Now button and take the next step in advancing your IT career at MarketStar.,

Job Summary: We are hiring a Desktop Support Engineer to provide technical assistance to users. You will be responsible for installing, maintaining, and troubleshooting desktops, laptops, printers, scanners, and software, including Microsoft Outlook. Key Responsibilities: Install, configure, and support desktops, laptops, printers, and scanners Troubleshoot hardware and software issues Set up and support Microsoft Outlook and emai. Provide prompt and professional user support Log and track support requests and resolutions Ensure systems are running smoothly and securely Requirements: 2-4 years of desktop or IT support experience Good knowledge of Windows OS, MS Office, Outlook, and basic networking Strong troubleshooting and communication skills Ability to work independently and support users onsite or remotely Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793