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Customer service executive Linchpin Technologies

0.0 - 4.0 years

0 - 4 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Key Responsibilities: Handle inbound customer inquiries via phone, email, or chat Resolve customer complaints and provide appropriate solutions Maintain accurate records of customer interactions and transactions Follow up with customers to ensure their issues are resolved Collaborate with other departments to improve customer experience Achieve individual and team performance targets Candidate Profile: Excellent verbal and written communication skills Ability to multitask and handle challenging situations calmly Graduate or undergraduate degree holders Basic computer knowledge and familiarity with CRM software Willing to work in rotational shifts Immediate joiners preferred

Posted 1 week ago

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Business Analyst Quantum Phinance

1.0 - 3.0 years

4 - 6 Lacs

Mumbai

Work from Office

We are looking for candidates who have cleared their INTERMEDIATE/IPCC CA exams for the post of Business Analyst. Responsibilities 1) Requirements gathering, 2) Documentation of scope and scenarios, 3) Project Planning/Tracking/Presentation and Coordination with key stakeholders, 4) Offsite/Onsite Application Support - Issue tracking, Change management, User Training, Audit support 5) Testing/Diagnosis of complex business scenarios 6) Team building Required Qualifications/Skills Bachelor's or Masters degree (B.com, M.com, MBA (Finance) with 1-3 years of work experience as Business Analyst Basic documentation/presentation experience Good communication and interpersonal skills Analytical thinking and problem solving capability Planning, organizational, and time management skills Proficient in Excel (compulsory) Desired Qualifications Should be well versed with BA role and responsibilities, like understanding and drafting requirement documentation, project tracking & managing end to end implementation Previous experience working in the Software Services domain, preferably for BFSI sector

Posted 3 weeks ago

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Business Analyst Quantum Phinance

1 - 3 years

4 - 6 Lacs

Mumbai

Work from Office

Posted 2 months ago

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