Inside Sales Manager

Company:

Location:

Experience:

Team Size Managed:

Inside Sales Manager

end-to-end ownership

• Own and drive 

  inside sales revenue

   across 

  D2C and B2B/bulk channels

• Define and achieve 

  monthly, quarterly, and annual sales targets

• Monitor key performance metrics including conversion rates, ARPU, CAC, and funnel efficiency
• Drive high-volume lead conversion while maintaining 

  quality and customer trust

• Build, manage, and scale a 

  100+ member inside sales team

• Lead team leads, managers, and senior sales executives
• Set clear KPIs, incentive structures, and performance benchmarks
• Foster a 

  performance-driven yet ethical sales culture

• Own the 

  end-to-end hiring process

   for inside sales roles
• Design structured 

  onboarding, product training, and sales playbooks

• Conduct regular skill-building sessions, call audits, and coaching reviews
• Develop second-line leadership and succession pipelines

• Set up and optimise 

  inside sales processes

   for:
• D2C inbound & outbound sales
• B2B / institutional / bulk order sales
• Design SOPs for lead allocation, follow-ups, CRM usage, escalation handling, and closures
• Work closely with marketing, supply chain, and finance to ensure smooth order fulfilment
• Improve sales productivity through tools, dashboards, and automation

• Establish structured processes for 

  bulk sales, distributor sales, and corporate buyers

• Define pricing frameworks, negotiation guidelines, and approval matrices
• Ensure timely closures, invoicing coordination, and repeat order management
• Build long-term B2B relationships through inside sales excellence

• 8–15 years of experience in 

  inside sales leadership

• Proven experience managing 

  100+ member sales teams

• Strong background in 

  both B2C (D2C) and B2B / bulk sales

• Hands-on experience in 

  setting up sales processes from scratch

• Demonstrated ability to consistently 

  meet and exceed revenue targets

• Excellent hiring, training, coaching, and performance management skills
• Strong understanding of CRM systems, call centre metrics, and sales analytics
• Highly 

  revenue-oriented

  , data-driven, and execution-focused

• Experience in 

  wellness, healthcare, FMCG, nutraceuticals, or D2C brands

• Exposure to high-growth, scale-up environments
• Experience working with inbound lead funnels and performance marketing teams

• Leadership role with 

  direct revenue ownership

• Opportunity to build and scale one of the 

  largest inside sales teams in the wellness sector

• Competitive compensation with performance-linked incentives
• Fast-growth, entrepreneurial work environment