India - QA E2E Manager

Who are Inchcape?

At Inchcape, our vision is to have a connected world, in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices, across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organizations. We have an ambitious growth model and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Job Purpose:

Oversees the entire software quality lifecycle, managing the QA team to develop and execute test strategies, enforce quality standards and ensure product quality.

Key responsibilities include leading test planning, automation, and execution for end to end and regression testing; collaborating with cross functional teams like development and product management; monitoring quality metrics and mentoring the QA team. He / She is also responsible for improving test processes and ensuring products meet both business and customer requirements.

Duties and Responsibilities:

Team and strategy leadership: Lead, Mentor and develop team of QA engineers and SDETs

Test strategy and Execution: Develop and oversee the implementation of test strategies, including manual and automated test cases for functional, integration, system and end to end testing across various platforms.

Process and Quality Management: Define, Implement and enforce quality standards, policies and procedures. Drive continuous improvement in the testing lifecycle and implement automation to improve efficiency and early defect detection

Collaboration and communication: Work closely with development, product and other stakeholders to ensure quality is integrated throughout the product lifecycle, resolve issues, and provide clear feedback.

Risk and compliance: Help identify and mitigate quality related risks and ensure products comply with relevant laws, regulations and company standards

Metrics and Reporting: Define, track and report on key quality metrics (e.g. bug rates, test coverage) and provide actionable insights to leadership.

Defect management: Enforce defect management procedures and oversee the root cause analysis ad resolution of identified issues.

Required skills and experience:

Proven experience in leading QA teams and managing the end-to-end testing life cycles.

Strong knowledge of quality management systems (QMS) , software testing methodologies and test automation frameworks.

Excellent leadership, communication and problem-solving skills

Experience in Agile/Scrum environments is often required

Familiarity with quality metrics, reporting and a data driven approach to quality assurance.

Knowledge

• Any Professional degree in computer science
• Aability to quickly understand the business processes.
• Testing tools: Zephyr, XUnit, Selenium, Sonar Cloud, Appium, Postman/SoapUI/ Rest-assured
• Test Driven Development methodology
• Agile product management tools: Jira, Confluence
• DevOps tools (desirable): Bitbucket/GitHub, Sonar Cube, Team City, Selenium
• Knowledge of maritime, Finance, Supply chain and logistics (desirable)

Skills

• Proven experience in leading QA teams and managing the end-to-end testing life cycles.
• Effective verbal & written communication skills in English
• Excellent analytical, problem solving and trouble shooting skills
• Strong collaborative and partner approach
• Software engineering skills with high tech resilience
• Agile development methodologies
• DevOps mindset and Live site first approach
• Hands on experience on Selenium / Playwright, C#, Automation frameworks

Experience

• 15 years in Software testing and quality assurance and predominantly in automation testing.
• Creating and executing test plan, test cases, test scenarios, automate testing for software products.
• Exposure to Agile Methodologies.
• Experienced in assessing and developing the test automation framework.
• Exposure to Object Oriented programming language, C#
• Prior experience with automated testing tools (Selenium);
• Experience using defect management tools. Experience in agile methodologies
• People management, process enhancements