Human Resources Manager

Position Overview

The HR Manager will lead and oversee all aspects of human resources operations for our Vadodara office. This role will be responsible for end-to-end HR management — from recruitment and employee engagement to compliance and performance management. The ideal candidate will have a proven background in BPO hiring, Indian labor laws, and employee relations, with a strong ability to align HR strategies with business objectives.

Key Responsibilities

Talent Acquisition & Recruitment

• Lead full-cycle recruitment for BPO and corporate positions.
• Develop and implement sourcing strategies to attract and retain top talent.
• Manage onboarding, orientation, and employee integration programs.

Employee Relations & Engagement

• Foster a positive, inclusive, and high-performance work environment.
• Design and execute engagement initiatives to enhance employee morale and retention.
• Serve as a trusted advisor to employees and managers for HR-related concerns and conflict resolution.

Performance Management & Development

• Implement and manage performance appraisal systems.
• Support leadership in developing employee growth and succession plans.
• Facilitate training and development programs aligned with organizational goals.

HR Operations & Compliance

• Ensure compliance with all local labor laws, statutory regulations, and government requirements (e.g., PF, ESI, Shops and Establishments Act, Gratuity, etc.).
• Maintain and update HR policies in alignment with Indian legal frameworks and company standards.
• Oversee payroll coordination, attendance, and leave management.

Strategic HR Planning

• Partner with management to align HR strategy with business needs.
• Provide insights on workforce trends, talent analytics, and organizational planning.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field (MBA in HR preferred).
• 5–8 years of progressive HR experience, with at least 3 years in a managerial capacity.
• Proven experience in recruiting and managing BPO employees.
• Strong understanding of Indian labor laws, statutory compliances, and HR best practices.
• Excellent communication, leadership, and interpersonal skills.
• Proficient in HR systems, MS Office, and HR analytics tools.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for professional development and career advancement.
• Collaborative, inclusive, and growth-driven work culture.
• Chance to work with a globally recognized brand in outsourcing excellence.

Job Types: Full-time, Contractual / Temporary
Contract length: 3 months

Pay: From ₹12,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid time off