HR Recruiter

Job Description – HR Executive Company: Dolly Chaiwala Private Limited Location: Dharampeth Department: Human Resources Reporting To: HR Manager / Head – HR & Admin Salary: 15k to 20k Working days: Monday to Saturday (Sunday Off) Working Hours: 10am to 7pm --- About Dolly Chaiwala Pvt. Ltd. Dolly Chaiwala Private Limited is a revolutionary franchise-based brand in the food and beverage industry, built on the philosophy that success comes through hard work and charisma, not just formal education. With a fast-growing network of outlets across India and internationally, Dolly Chaiwala is more than a chai business — it’s a cultural movement that blends style, quality, and people power. The HR Executive will play a central role in managing people operations, ensuring our teams across outlets, franchises, and corporate functions feel supported, valued, and motivated while upholding the Dolly Chaiwala culture. --- Key Responsibilities 1. Recruitment & Franchise Staffing Manage hiring for outlet staff, franchise employees, and corporate roles. Develop recruitment campaigns aligned with Dolly Chaiwala’s youthful and charismatic brand image. Build talent pipelines for future outlet expansions (India & international). Ensure new hires embody the brand’s energy, hospitality, and customer-first culture. 2. Employee Lifecycle Management Oversee onboarding, induction, and training programs for new recruits. Maintain employee records across outlets, franchise units, and corporate office. Handle employee transfers, confirmations, resignations, and exit formalities. 3. Payroll & Compliance Coordinate attendance, payroll processing, and statutory compliances (PF, ESIC, Shops & Establishment Act, etc.). Ensure compliance with labour laws across different states and franchise outlets. Support internal and external HR audits. 4. Employee Engagement & Culture Design and execute engagement initiatives, rewards programs, and celebrations across outlets and offices. Act as the first point of contact for employee grievances, resolving issues with empathy and fairness. Drive initiatives that promote Dolly Chaiwala’s vibrant, hardworking-yet-fun work culture. 5. Performance & Growth Support performance appraisal processes, target setting, and feedback mechanisms. Identify training needs and coordinate brand-specific learning sessions (including Dollyetes Training Programme). Promote growth opportunities within the franchise model to retain talent. 6. Training & Development Coordinate product knowledge, service standards, and brand-behavior training. Support leadership development programs for outlet managers and franchise partners. Track training effectiveness and maintain L&D records. 7. HR Policy & Standardization Draft, update, and enforce HR policies suitable for franchise outlets and corporate structures. Ensure consistency of HR practices across all Dolly Chaiwala locations. Stay updated with HR and F&B industry best practices. --- Skills & Competencies Excellent people management and communication skills. Strong organizational and multitasking ability in a fast-paced environment. Knowledge of HR software/HRIS and payroll systems. Familiarity with F&B or retail workforce challenges (shift schedules, frontline staff, high-volume hiring). Problem-solving mindset with fairness, confidentiality, and empathy. --- Qualifications & Experience Bachelor’s/Master’s in HR, Business Administration, or related field. 1–3 years of HR experience (F& B, retail, or franchise-based business preferred). Exposure to multi-location HR management is an advantage.