Job Description Profile: HR Manager Company: B.R. Ceramics Location: Delhi, Mansarover Garden Salary: 45k – 50k Experience: Minimum 7 years in Human Resources (managerial experience preferred) About B.R. Ceramics: Established in 1965, B.R. Ceramics is one of India’s leading tile importers with a strong PAN India presence and an extensive dealer network. With over five decades of experience, we have set industry benchmarks for quality, design, and customer satisfaction. We continue to evolve with modern trends, offering premium tile solutions in porcelain, natural stone, glass, and decorative finishes while staying true to our core values of product quality and customer service . About the Role: We are seeking a dynamic and experienced HR Manager to lead and manage our human resources function. The ideal candidate will be responsible for developing and implementing HR strategies that align with organizational goals, ensuring statutory compliance, and fostering a positive, performance-driven workplace culture. Key Responsibilities: 1. Recruitment & Onboarding Develop and execute effective recruitment strategies to attract and retain top talent. Manage the complete hiring lifecycle from sourcing to selection and joining formalities. Oversee the onboarding process to ensure a smooth transition for new employees. 2. Employee Relations Act as the primary point of contact for employee concerns and queries. Mediate conflicts and ensure fair and transparent resolution of grievances. Promote a healthy, inclusive, and motivating work culture. 3. Compliance & Policy Management Develop, implement, and update HR policies and procedures in line with legal requirements. Ensure compliance with all applicable labour laws, regulations, and company policies. Maintain accurate employee records and handle all statutory documentation and reporting. 4. Compensation & Benefits Oversee payroll and benefits administration. Develop competitive compensation strategies to attract and retain talent. Conduct salary benchmarking and benefits analysis. 5. Training & Development Identify training needs across departments. Design and facilitate learning and development programs to enhance employee skills. Support career growth and succession planning initiatives. 6. Performance Management Implement and monitor performance management systems. Guide department heads in setting performance goals and conducting appraisals. Foster a culture of continuous feedback and improvement. Qualifications: Bachelor’s degree in Human Resources, Business Administration , or a related field. Master’s degree (MBA in HR) preferred. Minimum 7 years of proven HR experience , with progressive responsibility. Prior managerial experience preferred. Experience with HRMS is an added advantage. Key Skills & Competencies: Excellent communication and interpersonal skills. Strong leadership, organizational, and problem-solving abilities. Comprehensive knowledge of Indian labour laws and HR compliance. High integrity and ability to maintain strict confidentiality. Effective conflict resolution and people management skills. Strategic mindset with a hands-on approach to HR operations. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹55,000.00 per month Work Location: In person
Job Description Job Title: Data Entry Operator Experience: 0-1 Years Qualification: Graduation Location: Delhi, Mansarover Garden Employment Type: Full Time Job Summary: The Data Entry Operator is responsible for accurately entering, updating, and maintaining data into computer systems and databases. The role involves handling confidential information, verifying accuracy, and ensuring data integrity while meeting productivity and quality standards. Key Responsibilities: Enter, update, and verify data in various systems and databases. Review data for errors or deficiencies and correct any incompatibilities. Maintain accurate records of all data entry activities. Retrieve data from databases or electronic files as requested. Ensure data security and confidentiality at all times. Prepare and generate reports from entered data as required. Coordinate with other departments to obtain or clarify data. Perform regular backups and maintain documentation for reference. Meet daily/weekly productivity and accuracy targets. Required Skills and Qualifications: Proven experience as a data entry operator, clerk, or similar role. Excellent typing speed and accuracy. Strong attention to detail and organizational skills. Proficiency in MS Office (Word, Excel) and data entry software. Ability to maintain confidentiality and handle sensitive information. Good communication skills and teamwork. Preferred Skills: Knowledge of database management tools (e.g., MS Access, Google Sheets, ERP systems). Familiarity with data cleaning and data validation processes. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Description Job Title: Client Relationship Manager (CRM) Company: B.R. Ceramics Location: Delhi, Mansarover Garden Salary Range: 15k –20k per month Qualification -Any Graduate Experience: 1–3 years (freshers with strong communication skills may apply) Gender: Female Proximity: Candidate should reside within 30–45 minutes of travel time from the office. About B.R. Ceramics: B.R. Ceramics is one of India’s leading tile importers, established in 1965. With a strong PAN India dealer network and over five decades of expertise, we take pride in offering high-quality tiles and unmatched customer service. We continuously evolve with market trends, introducing innovative designs, textures, and materials to meet our clients’ ever-changing needs. Our core values of product quality and customer service continue to drive our success and reputation in the industry. Job Overview: The Client Relationship Manager will be responsible for maintaining strong, long-term relationships with clients and ensuring their satisfaction post-sale. The role involves consistent communication, follow-ups, query resolution, and ensuring timely service from order confirmation to payment collection. The CRM will serve as a bridge between clients and the company to maintain trust and retain long-term business relationships. Key Responsibilities: Ensure all client leads and post-order requirements are handled efficiently. Maintain excellent after-sales service and ensure client satisfaction. Collect genuine feedback from clients to help improve services and products. Manage the complete service cycle from order confirmation to payment collection. Address client queries and complaints promptly and escalate issues to concerned departments when necessary. Provide clients with accurate information about company products and services. Maintain detailed records of client interactions and follow-ups. Proactively identify opportunities to improve client experience and retention. Coordinate internally to ensure smooth execution of client requirements. Required Skills & Competencies: Polite and professional disposition with strong interpersonal skills. Excellent communication skills both verbal and written. Ability to handle client concerns tactfully and resolve issues efficiently. follow-up and accountability mindset. Ability to understand client needs and act accordingly. Proactive , reliable, and always available for client coordination. Thorough knowledge of company products and services. Strong organizational and multitasking skills. Basic computer proficiency (MS Excel, Google sheets, Email communication, etc.) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
Job Description Job Title: Data Entry Operator Experience: 0-1 Years Qualification: Graduation Location: Delhi, Mansarover Garden Employment Type: Full Time Job Summary: The Data Entry Operator is responsible for accurately entering, updating, and maintaining data into computer systems and databases. The role involves handling confidential information, verifying accuracy, and ensuring data integrity while meeting productivity and quality standards. Key Responsibilities: Enter, update, and verify data in various systems and databases. Review data for errors or deficiencies and correct any incompatibilities. Maintain accurate records of all data entry activities. Retrieve data from databases or electronic files as requested. Ensure data security and confidentiality at all times. Prepare and generate reports from entered data as required. Coordinate with other departments to obtain or clarify data. Perform regular backups and maintain documentation for reference. Meet daily/weekly productivity and accuracy targets. Required Skills and Qualifications: Proven experience as a data entry operator, clerk, or similar role. Excellent typing speed and accuracy. Strong attention to detail and organizational skills. Proficiency in MS Office (Word, Excel) and data entry software. Ability to maintain confidentiality and handle sensitive information. Good communication skills and teamwork. Preferred Skills: Knowledge of database management tools (e.g., MS Access, Google Sheets, ERP systems). Familiarity with data cleaning and data validation processes. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person
Job Description Job Title: Client Relationship Manager (CRM) Company: B.R. Ceramics Location: Delhi, Mansarover Garden Salary Range: 15k –20k per month Qualification -Any Graduate Experience: 1–3 years (freshers with strong communication skills may apply) Gender: Female Proximity: Candidate should reside within 30–45 minutes of travel time from the office. About B.R. Ceramics: B.R. Ceramics is one of India’s leading tile importers, established in 1965. With a strong PAN India dealer network and over five decades of expertise, we take pride in offering high-quality tiles and unmatched customer service. We continuously evolve with market trends, introducing innovative designs, textures, and materials to meet our clients’ ever-changing needs. Our core values of product quality and customer service continue to drive our success and reputation in the industry. Job Overview: The Client Relationship Manager will be responsible for maintaining strong, long-term relationships with clients and ensuring their satisfaction post-sale. The role involves consistent communication, follow-ups, query resolution, and ensuring timely service from order confirmation to payment collection. The CRM will serve as a bridge between clients and the company to maintain trust and retain long-term business relationships. Key Responsibilities: Ensure all client leads and post-order requirements are handled efficiently. Maintain excellent after-sales service and ensure client satisfaction. Collect genuine feedback from clients to help improve services and products. Manage the complete service cycle from order confirmation to payment collection. Address client queries and complaints promptly and escalate issues to concerned departments when necessary. Provide clients with accurate information about company products and services. Maintain detailed records of client interactions and follow-ups. Proactively identify opportunities to improve client experience and retention. Coordinate internally to ensure smooth execution of client requirements. Required Skills & Competencies: Polite and professional disposition with strong interpersonal skills. Excellent communication skills both verbal and written. Ability to handle client concerns tactfully and resolve issues efficiently. follow-up and accountability mindset. Ability to understand client needs and act accordingly. Proactive , reliable, and always available for client coordination. Thorough knowledge of company products and services. Strong organizational and multitasking skills. Basic computer proficiency (MS Excel, Google sheets, Email communication, etc.) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person