Admin - Franchise Coordinator

Job Title: Admin-Franchise Coordinator Location: Nagpur Job Type: Full-Time Reporting To: Franchise Manager / Operations Head --- Position Overview: We are seeking a highly organized, proactive, and knowledgeable Admin-Franchise Coordinator to support the administration, coordination, and smooth functioning of our franchise operations. The ideal candidate should have a strong background in administrative processes, franchise management, and communication, with the ability to handle multiple franchisees across different regions. --- Key Responsibilities: 1 - Franchise Administration & Coordination: Act as the central point of contact for all franchise-related administrative tasks. Maintain accurate franchisee records, agreements, documentation, and compliance checklists. Assist in onboarding new franchisees, ensuring all documentation, licenses, and agreements are in place. Coordinate franchisee training schedules and ensure completion of mandatory sessions. 2 - Communication & Support: Serve as a liaison between the franchisor and franchisees, handling queries, updates, and escalations. Disseminate official communications, SOPs, updates, and policy changes in a timely and clear manner. Follow up with franchisees on adherence to brand standards, timelines, and performance benchmarks. 3 - Operational Support: Coordinate with supply chain teams for the provision of materials, equipment, and setup support to franchises. Maintain and update internal databases for franchisee operations, performance reports, and support tickets. Monitor and support franchisees with the implementation of promotional campaigns, technology tools, and software. 4 - Compliance & Reporting: Ensure franchisees are compliant with brand guidelines, regulatory requirements, and internal audits. Prepare regular reports on franchisee performance, compliance status, and administrative updates. Assist in franchise renewals, terminations, and operational status changes. --- Requirements: Bachelor’s degree in Business Administration, Management, or related field. 2–4 years of experience in franchise coordination, administration, or operations. Strong knowledge of franchise business models and administrative processes. Excellent organizational, communication, and time-management skills. Proficiency in MS Office (Excel, Word, PowerPoint) and familiarity with CRM/ERP systems. Ability to multitask and manage priorities in a fast-paced environment. --- Preferred Qualities: Experience in working with food, retail, or fitness franchise networks is a plus. Problem-solving mindset with attention to detail. Fluent in English and local languages (as required by region). Professional, courteous, and dependable. --- Remuneration: 20k - 22k [To be discussed based on experience] Start from - 1st July, 2025